HP Uninterruptible Power System T2200 XR Models User Guide August 2002 (Second Edition) Part Number 215503-002
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Contents About This Guide Audience Assumptions ............................................................................................................................... vii Important Safety Information ..................................................................................................................... vii Symbols on Equipment............................................................................................................................... vii Symbols in Text..............
Contents Chapter 3 Configuration Placing the UPS in Configure Mode ......................................................................................................... 3-1 Configuration Parameters.......................................................................................................................... 3-2 Changing Configuration Parameters................................................................................................... 3-3 Chapter 4 Battery Maintenance Precautions ...
Contents Appendix C Specifications Physical Specifications ............................................................................................................................. C-1 Input Specifications .................................................................................................................................. C-2 Output Specifications................................................................................................................................
About This Guide This guide provides step-by-step instructions for configuration, and reference information for operation, battery maintenance, and troubleshooting for the Uninterruptible Power System (UPS). Audience Assumptions This guide is intended for individuals requiring information about the use of HP UPSs. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
About This Guide Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers of worldwide Technical Support Centers, go to www.hp.com.
1 Overview This chapter contains a general overview of the HP UPS, including an introduction to the model configurations, power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS before operating the unit.
Overview Network Transient Protector The UPS includes a Network Transient Protector (NTP) that provides surge protection for connected communication devices. CAUTION: To avoid damaging the equipment, do not connect the Network Transient Protector to a digital PBX line. Connect either to an analog phone line or to a network. Overcurrent Protection Select models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel.
Overview Front Panel The front panel of the UPS is shown in Figure 1-1. 1 2 3 Figure 1-1: Front panel configuration 1 LED display 2 Control buttons 3 Battery compartment For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.
Overview Rear Panels The rear panel configurations of the UPS are shown in Figures 1-2, 1-3, 1-4, and 1-5.
Overview 1 2 3 4 5 6 7 10 9 8 Figure 1-3: Rear panel of T2200 XR JPN 1 Communications port/option slot 2 Network Transient Protector IN jack 3 Network Transient Protector OUT jack 4 Circuit protectors 5 Load segment 2 (three NEMA 5-15 receptacles) 6 Load segment 1 (three NEMA 5-15 receptacles) 7 Load segment 3 (two NEMA 5-20 receptacles) 8 Circuit protector 9 ERM connector 10 Power cord with NEMA L5-30 plug HP Uninterruptible Power System T2200 XR Models User Guide 1-5
Overview 1 2 3 4 5 6 9 8 7 Figure 1-4: Rear panel of T2200 XR H NA 1 Communications port/option slot 2 Network Transient Protector IN jack 3 Network Transient Protector OUT jack 4 Load segment 3 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 1 (three IEC-320-C13 receptacles) 7 Input power receptacle (IEC-320-C14) for country-specific plug attachment 8 Circuit protector 9 ERM connector WARNING: Risk of personal injury from electric shoc
Overview 1 2 3 4 5 6 8 7 Figure 1-5: Rear panel of T2200 XR H INT’L 1 Communications port/option slot 2 Network Transient Protector IN jack 3 Network Transient Protector OUT jack 4 Load segment 3 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 1 (three IEC-320-C13 receptacles) 7 Input power receptacle (IEC-320-C14) for country-specific plug attachment 8 ERM connector WARNING: Risk of personal injury from electric shock.
Overview Power Management Software Power management software ensures maximum power reliability of HP computer systems through comprehensive control of HP UPSs. Specifically, power management software performs the following: IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.
Overview Warranties To back up the wide range of features offered with the UPS, HP provides a three-year limited warranty. $25,000 Computer Load Protection Guarantee In addition to the limited warranty, HP offers a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer). IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.
2 Operation This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit. NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.
Operation continued Item Description Meaning/Function 6 Site Wiring Fault Indicator ( ) Red—No ground connection exists between utility power and the UPS, the line and neutral connections between utility power and the UPS are reversed, or the UPS voltage configuration is incorrect. 7 Utility LED ( ) Flashing Red—Utility input voltage is outside the +20% to -30% configured nominal range.
Operation Charging the Batteries When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service. IMPORTANT: The batteries charge to: • 90 percent of their capacity within 3 hours • 100 percent of their capacity within 24 hours Charge the batteries for at least 24 hours before supplying backup power to devices.
Operation Returning to Standby Mode When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (2) until the audible alarm sounds. The Utility LED (1) flashes, and power to the loads ceases. 1 2 Figure 2-3: Placing the UPS in Standby mode IMPORTANT: 2-4 • While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles.
Operation Initiating a Self-Test To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds. 1 Figure 2-4: Test/Alarm Reset button Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED illuminates and an audible alarm may sound.
Operation Audible Alarms The UPS may sound an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” Silencing an Audible Alarm To silence an audible alarm, press the Test/Alarm Reset button (1). 1 Figure 2-5: Test/Alarm Reset button IMPORTANT: • Although an audible alarm silences, the condition that caused the alarm still exists.
3 Configuration This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms. Placing the UPS in Configure Mode The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode: 1. Remove the front bezel by snapping the bezel off (1).
Configuration 2. Press and hold the Configure button (2) for three seconds. When the Configure button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (1) illuminates solid green. 1 2 Figure 3-2: Placing the UPS in Configure mode Configuration Parameters In Configure mode, the front panel LED display changes function to allow UPS monitoring. The LED control buttons allow modification of the UPS configuration parameters.
Configuration Table 3-2: Available Voltage Settings UPS Model Available Settings Utility Voltage (VAC) Parameter (LED) T2200 XR NA 110 On Battery ( 120 (default) Bad Battery/Low Battery ( 127 Site Wiring Fault Indicator ( T2200 XR JPN 100 General Alarm ( ) T2200 XR H NA 208 General Alarm ( ) T2200 XR H INT’L 220 On Battery ( 230 (default) Bad Battery/Low Battery ( 240 Site Wiring Fault Indicator ( ) ) ) ) ) ) Changing Configuration Parameters Refer to Figure 3-3 when changing confi
Configuration 2. To advance to the appropriate voltage configuration (to the right), press the On button (1). The selected voltage configuration LED flashes. Activate the voltage configuration by pressing the Standby button (2). The previously selected configuration parameter LED turns off. NOTE: Only one nominal utility voltage can be configured. When setting voltage configuration parameters, selecting an On value for any one parameter automatically sets the other three possibilities to Off. 3.
4 Battery Maintenance This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties. Precautions WARNING: There is a risk of personal injury from the hazardous energy levels associated with UPS batteries. The maintenance and replacement of batteries must be carried out by an authorized service representative. WARNING: The UPS contains sealed lead-acid batteries.
Battery Maintenance Determining When to Replace Batteries When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days. 1 Figure 4-1: Bad Battery/Low Battery LED To check a battery alarm, initiate a UPS battery self-test to verify that battery replacement is required. If the Bad Battery/Low Battery LED (1) remains red, replace the batteries as soon as possible.
Battery Maintenance Replacing Batteries There are two options for replacing UPS batteries: • Powering down the UPS before removing the batteries • In certain circumstances, replacing the batteries without powering down the UPS CAUTION: While replacing batteries without powering down the UPS, the UPS is not protected in the event of a utility power failure.
Battery Maintenance Removing the Battery Pack To remove the battery pack: 1. Remove the front bezel by depressing the tab located under the front bezel and pulling from the bottom (1). The LED/control button pedestal remains attached to the UPS. 2. Gain access to the metal battery bracket by swinging the LED/control button pedestal to the right (2). 2 1 Figure 4-2: Removing the front bezel and LED/control button pedestal 3. Remove the metal battery bracket and set it to the side.
Battery Maintenance 4. Unfasten the plastic handle (1) and partially remove the battery pack (2). 5. Disconnect the battery cable by pressing the black tab on the connector (3) and pulling apart (4). 3 2 1 4 Figure 4-4: Disconnecting the battery connector cable 6. Remove the battery pack. Set aside the used battery pack for proper disposal. Refer to “Disposing of Used Batteries,” in this chapter. WARNING: If the UPS is not powered down, immediately replace the battery pack.
Battery Maintenance Testing the New Battery Pack After installing the new battery pack, press the Test/Alarm Reset button. For information on initiating a self-test, refer to the section, “Initiating a Self-Test,” in Chapter 2. IMPORTANT: The UPS does not execute a self-test until the batteries are 90 percent charged. If the installation has been successful, the Bad Battery/Low Battery LED is not illuminated. If the installation has not been successful, the Bad Battery/Low Battery LED illuminates red.
Battery Maintenance Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all HP UPS units, extends the advantage of an HP three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from HP power management software that the battery may fail, the battery is replaced free of charge under the warranty.
5 Troubleshooting This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered. Troubleshooting During Startup If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested actions. Table 5-1: Troubleshooting During Startup Symptom Possible Cause Suggested Action The UPS does not start. There is no utility power.
Troubleshooting Troubleshooting After Startup If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested actions. Table 5-2: Troubleshooting After Startup Symptom Possible Cause Suggested Action An audible alarm sounds. An alarm condition exists. Identify the red LED associated with this alarm condition. Check this troubleshooting guide to determine the cause of the alarm. The Utility LED ( ) and On Battery LED ( ) are flashing red.
Troubleshooting Table 5-2: Troubleshooting After Startup continued Symptom Possible Cause Suggested Action The Overload LED is red. Protected devices are exceeding the UPS power rating. Remove one or more devices to reduce the power requirements. The UPS may switch from utility to battery power. Verify that the devices are not defective. The battery voltage is low. If the UPS is supplying battery power, save your current work and power down the system. Allow the batteries to charge.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices Japanese Notice China Taiwan Notice A-4 HP Uninterruptible Power System T2200 XR Models User Guide
Regulatory Compliance Notices Battery Replacement Notice The UPS is equipped with a sealed lead-acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done using the designated spare for this product. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider. WARNING: The UPS contains a sealed lead-acid battery pack.
B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
C Specifications This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS. Physical Specifications Table C-1: Physical Specifications Feature Dimensions Metric U.S. Width 206 mm 8.1 in Height 241 mm 9.5 in Depth* 483 mm 19.
Specifications Input Specifications Table C-2: Input Specifications Utility Voltage Frequency (Hz) Default Settings Nominal Voltage (VAC) Available Settings Utility Voltage (VAC) T2200 XR NA 50/60 120 110, 120, 127 T2200 XR JPN 50/60 100 100 2 Non-detachable power cord with NEMA L5-30 plug T2200 XR H NA 50/60 208 208 3 IEC-320-C14 input power receptacle T2200h XR H INT’L 50/60 230 220, 230, 240 UPS Model Note: 1 2 3 1 Power Cord Supplied Non-detachable power cord with NEMA 5-20
Specifications Output Specifications Table C-3: Output Specifications UPS Model T2200 XR NA T2200 XR JPN T2200 XR H NA T2200 XR H INT’L Effective VA Nominal Power Rating (W) 1920 1600 2200 2200 2080 HP Uninterruptible Power System T2200 XR Models User Guide 1600 1600 1600 Load Segment # Output Receptacles 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-20R 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-20R 1 3 x IEC-320, C13 2 3 x IEC-320, C13 3 3 x IEC-320, C13 1 3 x IEC-320, C13 2 3 x IEC-320, C13
Specifications Table C-4: Output Specifications Characteristics Configuration Setting (VAC) Available Nominal Output Voltage (VAC) Voltage 100 100 110* 110 110 110 120 120 120 127 127 120 208 208 220* 220 220 220 230 230 230 240 240 240 Source of Power Regulation Utility power (normal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating* Ou
Specifications Environmental Specifications Table C-6: Environmental Specifications Feature Specification Operating temperature 10 C to 40 C (50 F to 104 F) o o o o o o UL-tested at 25 C (77 F) o o o o Non-operating temperature -15 C to 55 C (5 F to 131 F) Operating humidity 20% to 80% relative humidity (non-condensing) Non-operating humidity 5% to 95% relative humidity (non-condensing); o o 38.7 C (101.
Index A C alarms See audible alarms altitude specifications C-5 audible alarms enabling and disabling for Site Wiring Fault detection 3-2 silencing 2-6 troubleshooting 5-1 authorized reseller ix cables battery connection 4-5 FCC compliance statement A-3 power 1-2 CE Marking A-3 charging batteries 2-3, 4-1 circuit protectors 1-2 Comm Port See communications port communications port 1-1 computer, host 1-1 configuration parameters 3-2 configuration procedures 3-3 Configure button 2-2 Configure mode defined
Index F M FCC notices Class A Equipment A-1 Class B Equipment A-2 classification label A-1 Declaration of Conformity A-2 device modifications A-2 features front panel 1-3 power management software 1-8 rear panels 1-4 UPS 1-1 warranty 1-9 Federal Communications Commission notices See FCC notices front bezel, removing 3-1 front panel 1-3 front panel controls 2-1 managing UPSs 1-8 models, UPS 1-2 modes of operation 2-2 G General Alarm LED 2-2 grounding methods B-1 grounding straps B-1 H hardware options
Index R rear panels 1-4 receptacles C-3 regulatory compliance notices cables A-3 Canadian A-3 Class A equipment A-1 Class B equipment A-2 device modifications A-2 European Union A-3 HP series number A-1 identification number A-1 Japanese A-4 China Taiwan A-4 related documents viii removing batteries 4-4 battery bracket 4-4 front bezel 3-1, 4-4 repairing the UPS 5-3 replacing batteries 4-2, 4-3 S safety information 4-1 self-test 2-5 serial port See communications port series numbers 1-2, A-1 shutting down
