HP Compaq 2710p Notebook PC Maintenance and Service Guide
© Copyright 2007, 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
MSG revision history Revision Publication date Description A January 2010 The Ultra-slim extended life battery, part number 443157-001, has been added in the following locations:Computer major components on page 17, Sequential part number listing on page 26, and Battery on page 39.
iv MSG revision history
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
vi Safety warning notice
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 6 Display components ............................................................................................................ 6 Buttons, switches, and pointing devices .............................................................................. 7 Lights ............................
Unknown user password ................................................................................................... 37 Component replacement procedures ................................................................................................. 38 Serial number .................................................................................................................... 38 Computer feet .........................................................................................................
7 Screw listing Phillips PM2.0×5.0 captive screw ....................................................................................................... 88 Phillips PM2.0×3.0 screw ................................................................................................................... 89 Phillips PM2.5×4.0 screw ................................................................................................................... 90 Torx T8M2.0×8.0 screw ..............................................
9 Connector pin assignments Audio-out (headphone) ..................................................................................................................... 113 Audio-in (microphone) ...................................................................................................................... 113 External monitor ............................................................................................................................... 114 RJ-11 (modem) ................................
1 Product description Category Description Branding HP Compaq 2710p Notebook PC Processors Intel® Core™ Duo Ultra-Low-Voltage (ULV) processors: Chipsets ● U7700 1.33-GHz processor with 533-MHz Front Side Bus (FSB) and 2-MB L2 cache ● U7600 1.20-GHz processor with 533-MHz Front Side Bus (FSB) and 2-MB L2 cache ● U7500 1.
Category Hard drives Description 1024-MB total system memory (512 MB × 2) ◦ 768-MB total system memory (512 MB + 256 MB) ◦ 512-MB total system memory (512 MB × 1) ● Supports all 1.
Category Description WLAN options: ● Broadcom 802.11a/b/g/n ● Broadcom 802.11a/b/g ● Broadcom 802.11b/g ● Intel 802.11a/b/g/n with iAMT support ● Intel 802.11a/b/g with iAMT support ● Intel 802.11b/g ● Supports no-WLAN option ● Two dual-band 2.4-/5.0-GHz WLAN antennas built into display panel WWAN options: ● Evolution-Data Optimized (EV-DO) Rev.
Category Description Docking Docking support through HP Compaq 2710p-specific expansion base Keyboard/pointing devices ● Spill-resistant keyboard with embedded numeric keypad, pointing stick, and fingerprint reader ● Full-size, 19.05-mm pitch, 4.5-mm height keyboard ● One-way scrolling (vertical) ● Windows Vista® hardware Start button ● Durable key caps Power requirements Primary batteries: ● 6-cell, 4.4-Wh, Li-ion battery with fuel gauge ● 6-cell, 2.
Category Description Operating system Preinstalled: ● Windows Vista Business (32- and 64-bit) with Office 2007 Ready + One Note ● Windows Vista Business (32- and 64-bit) with Office 2007 Ready ● Windows Vista Business (32- and 64-bit) with Office 2007 Personal ● Windows® XP Tablet with Office 2007 Ready + One Note ● Windows XP Tablet with Office 2007 Ready ● Windows XP Tablet with Office 2007 Personal Restore media: ● Windows Vista Business (32-bit) ● Windows Vista Business (64-bit) ● Wi
2 External component identification Top components Display components 6 Item Component Description (1) Integrated camera (select models only) Records video, captures still photographs, and transmits streaming video for video conferencing. (2) Camera light (select models only) On: The camera is recording or streaming video or capturing a still photograph. (3) Camera mode switch ● To use macro mode, slide the switch to the left.
Item Component Description (8) Convertible hinge Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa. (9) Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment. Buttons, switches, and pointing devices Item Component Function (1) Internal display switch Turns off the display if the display is closed while the power is on.
Lights Item Component Function (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or in Standby (Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating should be connected. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Green: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level.
Item Component Function (7) Volume up light Blinking: The volume scroll zone is being used to increase speaker volume. (8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.
Keys 10 Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Front components Item Component Function (1) Camera light (select models only) On: The camera is recording or streaming video or capturing a still photograph. (2) Camera mode switch ● To use macro mode, slide the switch to the left. Macro mode uses a focal length of approximately 10 cm for capturing close-up images. ● To use normal mode, slide the switch to the right. Normal mode uses a focal length of approximately 50 cm for capturing images within a standard range of distance from the camera.
Rear components Item Component Function (1) Rotate button Rotates the screen image clockwise into 4 orientations: landscape primary, landscape secondary, portrait primary, and portrait secondary. (2) Windows security button* ● While Windows is running, press the button with the pen to enter the ctrl+alt+delete command. ● While the Computer Setup utility is running, press the button with the pen to enter the reset command. The computer resets and all unsaved information is lost.
Right-side components Item Component Function (1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. (2) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. (3) Audio-out (headphone) jack Produces computer sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Left-side components Item Component Description (1) Pen slot Stores the pen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) (4) (5) ExpressCard slot (select models only) Supports optional ExpressCards. Smart card reader (select models only) Supports smart cards and Java™ cards.
Bottom components Item Component Function (1) Battery bay Holds the battery. (2) Speaker Produces sound. (3) SIM slot Contains a SIM. The SIM slot is located inside the battery bay. (4) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Computer major components Item Description Spare part number (1) 12.
Item 18 Description Spare part number Belgium 454696-A41 Brazil 454696-201 The Czech Republic 454696-221 Denmark 454696-081 France 454696-041 French Canada 454696-121 Germany 454696-041 Greece 454696-DJ1 Hungary 454696-211 Iceland 454696-DD1 Israel 454696-BB1 Italy 454696-061 Japan 454696-291 Latin America 454696-161 The Netherlands and Europe 454696-B31 Norway 454696-091 Portugal 454696-131 Russia 454696-251 Saudi Arabia 454696-171 Slovakia 454696-231 Slovenia 4
Item Description Spare part number Bluetooth module cover (not illustrated) (4) Top cover (includes LED board and cable and display alignment guides) 454683-001 (5) RTC battery (includes double-sided tape) 454689-001 (6) Audio connector board (includes cable) 454690-001 (7) Bluetooth module (includes cable) 454691-001 (8) Speaker 454695-001 (9) Modem modules (include cable) (10) For use only in Australia and New Zealand 443899-011 For use only in North America 443899-001 System boar
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyp
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, th
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croat
Item (18) Description Spare part number 100-GB, 4200-rpm 454671-001 80-GB, 4200-rpm 454670-001 60-GB, 4200-rpm 454669-001 64-GB solid-state drive 463602-001 Heat shield, system board 458406-001 Cable Kit (not illustrated, includes Bluetooth module cable and audio connector board cable) 454682-001 Smart card reader module (not illustrated, inserts into ExpressCard slot) 454680-001 Computer major components 23
Plastics Kit Item Description Spare part number Plastics Kit: 454685-001 (1) Rear plastic bezel (2) ExpressCard slot bezel (3) Hard drive compartment cover (includes 6 captive screws, secured by C-clips) (4) Bluetooth module cover Miscellaneous parts Description Spare part number 65-watt AC adapter, slim (HP Smart AC Adapter) 391172-001 External MultiBay II 366143-001 External MultiBay II power cable and stand 366144-001 HP 2700 Ultra-Slim Expansion Base 455953-001 MultiBay 8X DVD-RO
Description Spare part number For use in India 383496-D61 For use in Israel 383496-BB1 For use in Italy 383496-061 For use in Japan 383496-291 For use in the People's Republic of China 383496-AA1 For use in South Africa 383496-AR1 For use in South Korea 383496-AD1 For use in Switzerland 383496-111 For use in Thailand 383496-281 For use in the United Kingdom 383496-031 For use the United States 383496-001 Screw Kit 454687-001 ● Phillips PM2.5×7.0 captive screw ● Phillips PM2.5×7.
Sequential part number listing 26 Spare part number Description 383496-001 Power cord for use in the United States 383496-011 Power cord for use in Australia 383496-021 Power cord for use in Europe 383496-031 Power cord for use in the United Kingdom 383496-061 Power cord for use in Italy 383496-081 Power cord for use in Denmark 383496-111 Power cord for use in Switzerland 383496-201 Power cord for use in Brazil 383496-281 Power cord for use in Thailand 383496-291 Power cord for use in
Spare part number Description 436256-001 Broadcom 802.
28 Spare part number Description 441082-291 Intel 802.11a/b/g WLAN module for use in Japan 441086-001 Intel 802.
Spare part number Description 454669-001 60-GB, 4200-rpm hard drive (includes isolator and connector cable) 454670-001 80-GB, 4200-rpm hard drive (includes isolator and connector cable) 454671-001 100-GB, 4200-rpm hard drive (includes isolator and connector cable) 454672-001 1024-MB memory module (PC2-5300, 667-MHz, DDR2) 454673-001 2048-MB memory module (PC2-5300, 667-MHz, DDR2) 454674-001 512-MB memory module (PC2-5300, 667-MHz, DDR2) 454675-001 12.
30 Spare part number Description 454696-081 Keyboard for use in Denmark 454696-091 Keyboard for use in Norway 454696-111 Keyboard for use in Switzerland 454696-121 Keyboard for use in French Canada 454696-131 Keyboard for use in Portugal 454696-141 Keyboard for use in Turkey 454696-161 Keyboard for use in Latin America 454696-171 Keyboard for use in Saudi Arabia 454696-201 Keyboard for use in Brazil 454696-211 Keyboard for use in Hungary 454696-221 Keyboard for use in the Czech Repub
Spare part number Description 459351-001 HP hs2300 HSDPA Mobile Broadband module for use in Argentina, Brazil, Canada, Chile, Mexico, the United States, and Venezuela 459912-001 Foil strip—attaches to the system board metal shield 463602-001 64-GB solid-state drive 464260-001 Metal shield—installed under wireless modules 464482-001 2.0-Wh battery (for Thailand only) 469492-001 System board equipped with Intel Core 2 Duo U7700 1.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 44 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Battery Description Spare part number 6-cell, 4.4-Wh battery 454668-001 6-cell, 2.0-Wh battery (for Thailand only) 464482-001 Ultra-slim extended life battery 443157-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Hard drive NOTE: All hard drive spare part kits include an isolator and connector cable. Description Spare part number 120-GB, 5400-rpm hard drive 488588-001 120-GB, 4200-rpm hard drive 488587-001 100-GB, 4200-rpm hard drive 454671-001 80-GB, 4200-rpm hard drive 454670-001 60-GB, 4200-rpm hard drive 454669-001 64-GB solid-state drive 463602-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
4. Remove the hard drive bracket (2). 5. Disconnect the hard drive connector (1) from the system board. 6. Release the hard drive (2) by sliding it to the right. 7. Lift the hard drive (3) straight up to remove it from the hard drive compartment. Reverse this procedure to install the hard drive.
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Broadcom 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Cong
Description Spare part number ● 441090-002 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
3. Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation. Reverse this procedure to install the WLAN module.
WWAN module CAUTION: The WLAN module and the WWAN module are not interchangeable.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect installation. Reverse this procedure to install the WWAN module.
Memory module Description Spare part number 2048-MB (PC2-5300, 667-MHz, DDR2) 454673-001 1024-MB (PC2-5300, 667-MHz, DDR2) 454672-001 512-MB (PC2-5300, 667-MHz, DDR2) 454674-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Keyboard For use in: Spare part number For use in: Spare part number Belgium 454696-A41 Norway 454696-091 Brazil 454696-201 Portugal 454696-131 The Czech Republic 454696-221 Russia 454696-251 Denmark 454696-081 Saudi Arabia 454696-171 France 454696-051 Slovakia 454696-231 French Canada 454696-121 Slovenia 454696-BA1 Germany 454696-041 South Korea 454696-AD1 Greece 454696-DJ1 Spain 454696-071 Hungary 454696-211 Sweden and Finland 454696-B71 Iceland 454696-DD1 Switzer
Remove the keyboard: 1. Remove the following: (1) One small Mylar screw cover. The screw covers detailed in this section are available in the Rubber Kit, spare part number 454686-001. (2) One medium Mylar screw cover. (3) Six Torx T8M2.0×8.0 screws. 2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard (1) and slide it (2) back until the pointing stick cable is accessible. 5.
7. Release the ZIF connector (2) to which the keyboard cable is attached, and disconnect the keyboard cable (3) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Rear plastic bezel NOTE: The rear plastic bezel is included in the Plastics Kit, spare part number 454685-001. Before removing the rear plastic bezel, follow these steps: 1. Shut down the computer.
2. Remove the two Torx T8M2.0×5.0 screws that secure the rear plastic bezel to the computer. 3. Turn the computer right-side up, with the rear panel toward you. 4. Open the computer to an upright position. 5. Remove the rear plastic bezel by pulling it away from the computer. Reverse this procedure to install the rear plastic bezel.
Top cover Description Spare part number Top cover (includes LED board and cable and display alignment guides) 454683-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the following: (1) One small Mylar screw cover. All Mylar screw covers detailed in this section are included in the Rubber Kit, spare part number 454686-001. (2) Three Torx T8M2.0×8.0 screws. (3) Two large Mylar screw covers. The screw covers detailed in this section are included in the Rubber Kit, spare part number 454686-001. (4) Two Torx T8M2.0×4.0 screws. 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5.
8. Remove the top cover (4) by pulling it away from the computer at an angle. Reverse this procedure to install the top cover.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 454689-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Audio connector board Description Spare part number Audio connector board (includes cable) 454690-001 Before removing the audio connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the audio connector board. Bluetooth module Description Spare part number Bluetooth (includes cable) 454691-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the Bluetooth module and cable (4) from the base enclosure. Reverse this procedure to install the Bluetooth module. Speaker Description Spare part number Speaker 454695-001 Before removing the speaker, follow these steps: 60 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the speaker: 1. Disconnect the speaker cable (1) from the system board. 2. Remove the speaker cable (2) from the clip built into the base enclosure. 3. Remove the Phillips PM2.0×6.0 screw (3) that secures the speaker to the base enclosure. 4. Remove the speaker (4) from the base enclosure. Reverse this procedure to install the speaker.
Display assembly NOTE: All display assembly spare part kits include an ambient light sensor, fingerprint reader, microphones, inverter board, WLAN antenna cables, and WWAN antenna cables Description Spare part number Display assembly with camera and keyboard light 454679-001 Display assembly with camera 454675-001 Display assembly with keyboard light 454677-001 Display assembly 454676-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
3. Remove the wireless antenna cables (4) from the hole in the system board and remove the cables from the clips built into the system board shield. 4. Remove the two Phillips PM2.0×6.0 screws (1) that secure the display panel cable to the system board. 5. Disconnect the display panel cable (2) from the system board. 6. Remove the Phillips PM2.0×4.0 screw (3) that secures the display converter cable to the system board. 7. Disconnect the display converter cable (4) from the system board.
9. Lift the display assembly straight up and remove it (2). Reverse this procedure to install the display assembly.
System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number Equipped with Intel Core Duo U7700 (1.33-GHz) processor (533-MHz FSB and 2-MB L2 cache) 469492-001 Equipped with Intel Core Duo U7600 (1.20-GHz) processor (533-MHz FSB and 2-MB L2 cache) 455083-001 Equipped with Intel Core Duo U7500 (1.06-GHz) processor (533-MHz FSB and 2-MB L2 cache) 455082-001 Before removing the system board, follow these steps: 1. Shut down the computer.
66 3. Remove the ExpressCard slot bezel (2). 4. Position the computer with the front toward you. 5. Remove the Phillips PM2.0×5.0 screw that secures the system board to the base enclosure. 6. Position the computer with the rear panel toward you. 7. Use the optical drive connector (1) to lift the front edge of the system board (2) until it rests at an angle.
8. Remove the system board (3) by sliding it away from the base enclosure at an angle. You can replace the heat shield that sits atop the system board using spare part number 458406-001. Reverse the preceding procedure to install the system board. When installing the system board, you may need to replace the two shields listed below: ● Sheet metal shield that fits into the wireless compartment under the wireless modules, spare part number 464260-001.
● Thin foil-type strip that fits onto the heat shield atop the system board, spare part number 459912-001. To install the strip, place it into the slot on the heat shield, making sure the strip is under the tabs in the slot. Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 454692-001 Before removing the fan/heat sink assembly, follow these steps: 68 1. Shut down the computer.
Remove the fan/heat sink assembly: 1. Disconnect the fan cable from the system board. 2. Turn the system board upside down with the front toward you. 3. Loosen the six Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly. 4. Remove the fan/heat sink assembly (2).
Reverse this procedure to install the fan/heat sink assembly. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Modem module NOTE: All modem module spare part kits include a modem module cable. Description Spare part number For use in all countries and regions except Australia, Brazil, and New Zealand 443899-001 For use only in Australia and New Zealand 443899-011 Before removing the modem module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because Computer Setup is not Windows-based, it does not support the TouchPad.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. Password options ● Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● Enable/disable DriveLock on any computer hard drive and on optional MultiBay hard drives. ● Change a DriveLock user password or master password.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. Boot options ● Set f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot and set the boot mode (PXE or RPL).
Select To do this Built-In Device Options ● Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ● Enable/disable Wake on LAN from Off. ● Enable/disable the ambient light sensor. ● Enable/disable the serial port. ● Enable/disable the parallel port.
6 Specifications Computer specifications Metric U.S. Length 21.21 cm 8.35 in Width 29.01 cm 11.42 in Height (front to rear) 2.82 cm 1.11 in Weight (equipped with 512-MB memory module, hard drive, 6-cell battery, WLAN module, and modem module) 1.63 kg 3.6 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 65 W Operating current 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA display specifications Metric U.S. Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.
Hard drive specifications 100-GB* 80-GB* 60-GB* Height 9.5 mm 9.5 mm 9.
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME
System I/O address specifications 84 I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Rese
System memory map specifications 86 Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF Sy
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 454687-001.
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 6 5.0 mm 2.0 mm 5.
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 2 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the hard drive bracket to the system board Phillips PM2.0×3.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 6 4.0 mm 2.5 mm 5.
Where used: 2 screws that secure the modem module to the system board Phillips PM2.5×4.
Torx T8M2.0×8.0 screw Color Quantity Length Thread Head diameter Black 9 8.0 mm 2.0 mm 5.
Torx T8M2.0×5.0 screw Color Quantity Length Thread Head diameter Black 4 5.0 mm 2.0 mm 5.0 mm Where used: (1) Two screws that secure the rear plastic bezel to the base enclosure (2) Two screws that secure the top cover to the base enclosure Torx T8M2.0×5.
Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5 5.0 mm 2.0 mm 5.
Where used: One screw that secures the Bluetooth module to the base enclosure Where used: One screw that secures the system board to the base enclosure Phillips PM2.0×5.
Black Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Black 1 6.0 mm 2.0 mm 5.
Silver Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 2 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the display panel cable to the system board Silver Phillips PM2.0×6.
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 1 4.0 mm 2.0 mm 4.
Phillips PM2.5×7.0 screw Color Quantity Length Thread Heat width Silver 4 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the base enclosure Phillips PM2.5×7.
Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Silver 6 7.0 mm 2.5mm 5.
8 Backup and recovery Backup and recovery in Windows Vista Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.
With HP Backup & Recovery Manager, you can perform the following tasks: ● Backing up your information regularly to protect your important system files ● Creating system recovery points that allow you to reverse undesireable changes to your computer by restoring the computer to an earlier state ● Scheduling backups at specific intervals or events When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically.
To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. 2. Click Next. 3. Click Create or manage backups, and then click Next. 4. Click Back up user created files and folders, and then click Next. 5. Follow the on-screen instructions.
Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make copies of changes made after that time.
Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions.
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. 3. Click Next. 4. Click Perform a recovery, and then click Next. 5. Follow the on-screen instructions. Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1. Back up all personal files. 2.
Backup and recovery in Windows XP Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.
When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using HP Backup and Recovery Manager. ● Create system recovery points using HP Backup and Recovery Manager, and periodically copy them to disc. ● Store personal files in the My Documents folder and back up these folders periodically.
4. Click Back up individual files and folders, and then click Next. 5. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software, and all personal files and folders. NOTE: A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.
Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup. Subsequent recovery points make copies of changes made after that time.
Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions.
Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next. 5. Follow the on-screen instructions. Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: 1.
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 113
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 114 Chapter 9 Connector pin assignments
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 115
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 116 Chapter 9 Connector pin assignments
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port 13 A AC adapter, spare part number 24, 26 accessory battery connector 15 accessory battery connector door 15 ambient light sensor 7 antenna disconnecting 45, 47 spare part number 29 audio connector board removal 58 spare part number 19, 29, 58 audio, product description 2 audio-in jack location 13 pin assignments 113 audio-out jack location 13 pin assignments 113 battery bay 15 battery light 8 battery release latch 15 Bluetooth compartment 11 Bluetooth module removal 59 sp
product description 2 spare part number 24 display assembly removal 62 spare part numbers 17, 29, 62 display component recycling 119 display components 6 display release latch 11 display specifications 80 display switch 7 docking connector 15 docking station, spare part number 24, 30 docking support, product description 4 drive light 8 DriveLock password 76 drives boot order 77 preventing damage 33 DVD-ROM Drive, spare part number 24 DVD/CD-RW Combo Drive, spare part number 24 E electrostatic discharge 34 e
num lock 9 power 8 volume down 8 volume mute 8 volume up 9 wireless 14 M Media Card Reader 13 memory check 76 memory map specifications 86 memory module product description 1 removal 49 spare part numbers 22, 29, 49 microphone location 6 spare part number 17, 29 microphone jack location 13 pin assignments 113 modem jack location 12 pin assignments 115 modem module product description 2 removal 65 spare part numbers 19, 28, 65 monitor port location 12 pin assignments 114 N navigating in Computer Setup networ
RTC battery removal 37 spare part number 19, 29, 37 Rubber Kit, spare part number 19, 29 S scheduling backups 104, 110 Screw Kit contents 87 spare part number 25, 29 screw listing 87 security cable slot 13 Security menu 76 security, product description 4 selecting in Computer Setup 74 serial number 16, 38 service considerations 32 serviceability, product description 5 shield, metal, wireless compartment spare part numbers 31 SIM slot 15 SIM, removal 40 smart card reader 14 smart card reader module, spare pa
