SLR Tape Drive User Guide Second Edition (January 1998) Part Number 340622-002 Compaq Computer Corporation
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
iii Contents About This Guide Text Conventions .................................................................................................................vii Symbols in Text ................................................................................................................. viii Symbols on Equipment....................................................................................................... viii Rack Stability.....................................................................
iv Chapter 3 Installing the Software Drivers Obtaining the Drivers......................................................................................................... 3-1 Novell IntranetWare/NetWare ............................................................................................ 3-3 ASPI Support .............................................................................................................. 3-4 Microsoft Windows NT .............................................................
v Troubleshooting continued Checking Software ............................................................................................................. 5-7 Sense Codes ................................................................................................................ 5-7 Troubleshooting in Novell IntranetWare/NetWare....................................................... 5-7 Troubleshooting in Microsoft Windows NT.................................................................
vi Appendix C Drive Configuration Options Locating the Jumper Block.................................................................................................C-1 Identifying the Jumpers ...............................................................................................C-2 Selecting the SCSI ID ........................................................................................................C-3 Configuring the SCSI ID in a SCO OpenServer environment ..................................
vii About This Guide About This Guide This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase.
viii About This Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. ! WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Presents clarifying information or specific instructions. NOTE: Presents commentary, sidelights, or interesting points of information.
ix About This Guide Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq Web Site at http://www.compaq.com.
1-1 Overview Chapter 1 Overview This chapter provides information on: ■ The capacity of the drive ■ Drive performance ■ Data compression ■ Cartridge Specifications, Compatibility, and Formats ■ Drive duty cycle ■ Kit contents Drive Capacity The Compaq SLR Drive is a streaming quarter-inch tape cartridge drive that can read or write 8 GB of compressed data or 4 GB of uncompressed data. The drive provides low-cost data protection for workstations and entry-level servers.
1-2 Overview Cartridge Specifications, Compatibility, and Formats IMPORTANT: We recommend that you use only tapes purchased from vendors that have been qualified by Compaq. The qualified vendors are Sony and Imation. The drive supports the standard QIC formats listed in the following table . Table 1-1 Supported QIC formats QIC format QIC-4GB QIC-2GB-DC QIC-1000 QIC-525 QIC-150 Cartridge Capacity Imation Product Sony Product Magnus 4.0 QD9400 2.5 GB Magnus 2.5 QD9250 2.0 GB Magnus 2.0 1.
1-3 Overview Kit Contents This kit contains the following items: ■ A Compaq SLR Drive with rails installed ■ Additional mounting screws ■ A data cartridge ■ A cleaning cartridge ■ A Wide-to-Narrow SCSI adapter ■ A power cable extender Compaq SLR Tape Drive User Guide
2-1 Drive Installation Chapter 2 Drive Installation This chapter provides instructions for installing the drive in: ■ The removable media bay of a workstation or server ■ An external storage unit NOTE: For the remainder of this user guide, “system” will be used in place of “workstation” and/or “server”.
2-2 Drive Installation Preparing the System To prepare your system prior to the installation: 1. Perform a normal system shutdown. 2. Turn OFF the system. 3. Turn OFF all external peripheral devices attached to the system. 4. Disconnect all power cords - first from the AC mains outlets then from the system and the external peripheral devices. 5. Disconnect the signal cables from the external peripheral devices.
2-3 Drive Installation Locating the Jumper Block Locate the jumper block at the rear of the drive. SCSI Connector Jumper Block Power Connector Figure 2-1. The Rear of the Compaq SLR Drive Selecting the SCSI ID SCSI ID Jumpers SEL2 SEL1 SEL0 Figure 2-2.
2-4 Drive Installation IMPORTANT: Do not use SCSI ID = 7. This is reserved for SCSI controllers. Table 2-1 Selecting the SCSI ID SEL2 SEL1 SEL0 SCSI ID OPEN OPEN OPEN 0 OPEN OPEN CLOSED 1 OPEN CLOSED OPEN 2 OPEN CLOSED CLOSED 3 CLOSED OPEN OPEN 4 CLOSED OPEN CLOSED 5 CLOSED CLOSED OPEN 6 CLOSED CLOSED CLOSED 7 NOTE: In the above table, “CLOSED” indicates that a jumper has been installed.
2-5 Drive Installation WARNING: Some Compaq servers are capable of producing energy levels that are considered hazardous. To reduce the risk of personal injury: ■ Do not attempt to defeat the safety interlocks that prevent access to hazardous energy. ■ Do not repair accessories and options inside enclosed or interlocked areas of the system.
2-6 Drive Installation Installing the Drive With Rails Figure 2-3. Typical Media Bay - Rails Required 1. Obtain access to the removable media bay. 2. Install the drive. 3. Secure the drive. (The screws supplied with this kit may be used.) 4. Connect a power cable and a SCSI signal cable to the drive.
2-7 Drive Installation Figure 2-4. Installing Power and SCSI Cables IMPORTANT: If available, use the last connector on the power cable. Since the drive’s power receptacle is recessed, you will require an extender cable to use an intermediate power cable connector. See “Installing the Power Cable Extender” for more information. Installing the Drive Without Rails Figure 2-5.
2-8 Drive Installation 1. Obtain access to the removable media bay. 2. Remove the rails from the drive. 3. Slide the drive into the bay. 4. Secure the drive to the bay. 5. Connect a power cable and a SCSI signal cable to the drive. IMPORTANT: If available, use the last connector on the power cable. Since the drive’s power receptacle is recessed, you will require an extender cable to use an intermediate power cable connector. See “Installing the Power Cable Extender” for more information.
2-9 Drive Installation Reassembling the System Reassemble the system by reversing the steps of the procedure for “Preparing the System.” Completing the Installation To complete the installation of the drive: 1. Install the appropriate software. See Chapter 3, “Installing the Software Drivers” for more information. 2. Clean the drive before using it for the first time. See Chapter 4, “Operating and Cleaning the Drive,” for more information.
3-1 Installing the Software Drivers Chapter 3 Installing the Software Drivers This chapter contains guidelines for installing software drivers and includes information on the following operating environments: ■ Novell IntranetWare/NetWare ■ Microsoft Windows NT ■ Microsoft Windows 95 ■ SCO OpenServer ■ SCO UnixWare ■ IBM OS/2 ■ SunSoft Solaris ■ Banyan VINES Obtaining the Drivers Unless the appropriate software drivers are inherent to the operating system, you will need to install the fol
3-2 Installing the Software Drivers If the appropriate drivers are not inherent to your operating system, you can obtain them from one of the following sources: ■ The SmartStart and Support Software CD supplied with your system ■ The QuickFind database ■ Compaq’s web site on the Internet: http:\\www.compaq.com ■ The Compaq Forum on CompuServe ■ Other electronic media services See the “About This Guide” section at the beginning of this guide for electronic media addresses.
3-3 Installing the Software Drivers Novell IntranetWare/NetWare The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-1 Novell IntranetWare/NetWare Controller 32-Bit Fast-SCSI-2 Controller or or 32-Bit Fast-Wide SCSI-2 Controller or Wide-Ultra SCSI Controller Software Driver Information Refer to the STORAGE.RDM file on the Support Software for Novell Products (NSSD) diskette, version 3.13 or later, which was supplied with your system.
3-4 Installing the Software Drivers ASPI Support Certain applications require the use of the Advanced SCSI Programming Interface (ASPI). The information supplied with your application will specify whether or not ASPI support is required. Figure 3-1 shows which NLMs and device drivers are required for different applications. For example, if you have installed a Compaq SLR Drive with a 32-Bit Fast-Wide SCSI-2 Controller and you wish to use a NetWare version 4.
3-5 Installing the Software Drivers Compaq ASPI Support Any ASPI Compliant Application Cheyenne ARCserve Seagate Backup Exec (Tape Backup Applications) CPQSASPI.NLM NWASPI.CDM Application and Driver Level CPQSXPT.DSK NWPA.NLM CPQS710.DSK CPQSCSI.HAM SCSI Controllers Device Hardware Level Figure 3-1.
3-6 Installing the Software Drivers Microsoft Windows NT The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-2 Microsoft Windows 95 Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wide SCSI-2 Controller Software Driver Information Refer to W95READ.HLP for the list of controllers supported on Microsoft Windows 95.
3-7 Installing the Software Drivers Microsoft Windows 95 The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-3 Microsoft Windows 95 Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wide SCSI-2 Controller Software Driver Information Refer to W95READ.HLP for the list of controllers supported on Microsoft Windows 95.
3-8 Installing the Software Drivers SCO OpenServer The drivers required to support the Compaq SLR Drive under SCO UNIX are: ■ The SCO SCSI tape driver stp which is built into SCO OpenServer; see the SCO System Administrator's Guide for information on how to configure the driver ■ An appropriate SCSI controller driver The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-4 SCO UnixWare Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wi
3-9 Installing the Software Drivers SCO UnixWare The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-5 SCO UnixWare Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wide SCSI-2 Controller or Wide-Ultra SCSI Controller Software Driver Information Refer to the SCO UnixWare on-line documentation on the Compaq SmartStart and Software CD. The name of the driver is cpqsc.
3-10 Installing the Software Drivers IBM OS/2 The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-6 IBM OS/2 Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wide SCSI-2 Controller or Wide-Ultra SCSI Controller Software Driver Information For IBM OS/2 version 2.x or higher, refer to SCSI.RDM on the OS/2 Support Software diskette from Compaq, version 2.15 or higher.
3-11 Installing the Software Drivers SunSoft Solaris The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-7 SunSoft Solaris Controller 32-Bit Fast-SCSI-2 Controller or 32-Bit Fast-Wide SCSI-2 Controller or Wide-Ultra SCSI Controller Software Driver Information For Solaris 2.5.x, refer to the online documentation on the Solaris 2.5.x OS CD and Compaq Driver Update (CDU) version 1.1 or higher. For Solaris 2.6, refer to the Solaris 2.
3-12 Installing the Software Drivers Banyan VINES The following table provides information on identifying appropriate drivers for Compaq SCSI controllers: Table 3-8 Banyan VINES Controller Fast-SCSI-2 Controller or 32-Bit Fast-SCSI-2/P Controller or 32-Bit Fast-Wide SCSI Controllers or Wide-Ultra SCSI Controller Software Driver Information For VINES 7.x, refer to the documentation supplied in Banyan Supplemental Drivers for VINES 7.x, version 2.1 or higher. For VINES 6.
4-1 Operating and Cleaning the Drive Chapter 4 Operating and Cleaning the Drive This chapter contains guidelines for operating and cleaning the Compaq SLR Drive and includes information on the following topics: ■ ■ Operation ❏ Front panel indicators ❏ Front panel controls ❏ Handling and storing a cartridge ❏ Loading and unloading a cartridge ❏ Retensioning a cartridge ❏ Using the cartridge’s write protect switch ❏ Enabling data compression Cleaning ❏ Cleaning guidelines ❏ Cleaning proce
4-2 Operating and Cleaning the Drive Operation Front Panel Indicators Cartridge Ejector LED Indicator Figure 4-1. The Front Panel of the Compaq SLR Drive There is a front panel LED display featuring green, amber, and red LEDs which may be OFF, STEADY ON, or BLINKING ON. See Table 4-1 for more information. Table 4-1 Meaning of Front Panel LED Display LED Display Meaning OFF No cartridge is loaded. STEADY GREEN A cartridge is loaded.
4-3 Operating and Cleaning the Drive Meaning of Front Panel LED Display continued LED Display STEADY AMBER Meaning A media or hardware error has occurred. To recover from this error the user should remove the cartridge and reset the drive (either by using the application software or by toggling the drive’s power OFF then back ON.) This error may indicate that the drive needs to be cleaned or that the cartridge is defective. BLINKING AMBER The drive has detected an exhausted cleaning cartridge.
4-4 Operating and Cleaning the Drive Handling and Storing a Cartridge Data reliability is a function of many variables and may be improved by suitable handling and storage. The user should follow these guidelines: ■ Do not drop cartridges. ■ Make sure that the air around the drive and the cartridge storage area is clean. ■ Expose a cartridge to the actual operating environment for at least four hours prior to use.
4-5 Operating and Cleaning the Drive Loading and Unloading a Cartridge Figure 4-2. Loading a Cartridge To load a cartridge: 1. Press the cartridge ejector button to open the front of the drive. 2. Insert the cartridge. Ensure that the cartridge is correctly oriented. (See Figure 4-2.) 3. Push the cartridge until there is a click indicating that the cartridge is locked in place. To unload a cartridge: 1. If the drive is still in use, wait for the current operation to finish. 2.
4-6 Operating and Cleaning the Drive Retensioning a Cartridge IMPORTANT: Use your software application to retension a cartridge. Retensioning a cartridge consists of a complete wind/rewind operation. The user should retension a cartridge in the following situations: ■ Prior to writing to a cartridge ■ After a read error has been detected. In this situation, use the following procedure: ❏ Clean the drive. ❏ Retension the cartridge. ❏ Repeat the read operation.
4-7 Operating and Cleaning the Drive Using the Cartridge’s Write Protect Switch Figure 4-3. The Write Protect Switch Enabling Data Compression Use your application software to enable or disable data compression.
4-8 Operating and Cleaning the Drive 3. Manually unload the cleaning cartridge. 4. Record the cleaning date on the cartridge’s label. Discard the cartridge after 50 cleaning cycles. IMPORTANT: If the drive detects an exhausted cartridge (a cartridge which has been used fifty times), the front panel LED display becomes blinking amber. Remove and discard the exhausted cleaning cartridge.
5-1 Troubleshooting Chapter 5 Troubleshooting This chapter provides guidelines for troubleshooting your Compaq SLR Drive and includes information on the following topics: ■ Quick checklists for hardware and software ■ Checking for resource conflicts using the System Configuration Worksheet ■ Checking power to the drive ■ Checking the drive ■ Checking software: ❏ To make sure that the appropriate drivers have been loaded ❏ To obtain more information on errors ■ Verifying recent changes to ma
5-2 Troubleshooting Quick Checklist Listed below are some checks that can be used to identify problems associated with your drive. If these checklists fail to identify your problem, try the troubleshooting flowchart.
5-3 Troubleshooting Problem occurs YES YES LED display illuminated with cartridge loaded NO See "CHECKING FOR RESOURCE CONFLICTS" See "CHECKING POWER TO THE DRIVE" NO Drive Installed successfully YES Problem intermittent YES See "CHECKING FOR INTERMITTENT PROBLEMS" NO See "CHECKING THE DRIVE" See "CHECKING THE SOFTWARE" See "VERIFYING RECENT CHANGES" Figure 5-1.
5-4 Troubleshooting Checking for Resource Conflicts Many of the problems that occur during installation are the result of resource conflicts between the drive, the controller, and the other devices in your system. Complete the System Configuration Worksheet to identify then correct resource conflicts. (See Figure 5-1) Completing the System Configuration Worksheet 1. Run the Compaq System Configuration Utility and select Step 4. 2.
5-5 Troubleshooting Table 5-1 System Configuration Worksheet Item Notes Operating System Operating System Version Software Available Base Memory Tape Software Vendor Tape Software Version Compaq System Configuration Utility Version (EISA-based Compaq servers only) Recommended switch settings ADDR IRQ DMA Actual option board switch settings ADDR AIRQ DMA Compaq SLR Tape Drive User Guide
5-6 Troubleshooting Checking Power to the Drive If the tape drive is not operational, make sure that power is connected to the drive. 1. Turn on your system and insert a tape cartridge. 2. If the front panel LED display is not illuminated: a. Make sure that the power cable is connected to the drive and is installed correctly. b. Remove the SCSI signal cable from the tape drive.
5-7 Troubleshooting 6. Examine the list of installed devices. If the tape drive is not shown, try the following: a. Check the SCSI cable connections. b. Check the seating of the controller. c. If multiple tape drives are used, ensure that each tape drive has a unique SCSI ID. 7. If the problem still exists, replace the cables, the tape drive, and finally the controller.
5-8 Troubleshooting Troubleshooting in Microsoft Windows NT This section applies to applications such as Arcada Backup Exec for NT, SQLServer for NT, and NT Backup running under Windows NT and contains information on: ■ Using the System Event Log to investigate errors ■ Verifying that the appropriate software drivers have been installed Using the System Event Log On detecting an error, the software driver will: ■ Report the error to the System Event Log ■ Display a Stop message Figure 5-2.
5-9 Troubleshooting The following are examples of Stop messages: ■ ‘The tape device reported an error on a request to read data from tape. Error reported: Bad data.’ ■ ‘Tape device “Archive 1” reported an error on a request to write data to tape. Error reported: Hardware error.’ ■ ‘The device, \Device\Tape0, is not ready for access yet.’ To obtain detailed information on an error reported to the System Event Log, use the following procedure: 1. Start the NT Event Viewer. 2.
5-10 Troubleshooting NOTE: The device selected in the above Event Viewer display is a DAT drive: make sure that you select the 4/8 GB SLR Drive. 5. Switch the Data buttons from Bytes to Words to make the display easier to read. 6. Record the last three six characters of the display: these specify the sense code. Change from Bytes to Words Sense Code 03 31 00 Figure 5-4. A typical Event Detail display NOTE: If the last six characters are 00 00 00, this indicates that no sense code has been reported.
5-11 Troubleshooting If you wish to save the System Event Log, use the following procedure: 1. Select the Log drop-down menu from the Event Viewer. 2. Select System. 3. Select Save As from the Log drop-down menu. 4. Enter a filename with a .EVT extension. 5. Select OK. Verifying the software drivers To verify that the appropriate software drivers have been installed, use the following procedure: 1.
5-12 Troubleshooting Troubleshooting in SCO OpenServer Verify that the tape driver is configured in the kernel: 1. 2. Determine if the driver is installed or identify the current tape parameters using one of these methods: ❏ Use the Hwconfig command ❏ View the /USR/ADM/MESSAGES file Install the driver in the kernel or modify the current tape parameters using the Mkdev Tape command. Troubleshooting in IBM OS/2 The appropriate software driver must be installed for the drive to function correctly.
5-13 Troubleshooting Troubleshooting in Banyan VINES Backup jobs in Banyan can be configured by the user to report error information to the System Log. NOTE: Banyan reports sense codes in decimal rather than hexadecimal. See below for procedures for accessing the System Log: ■ From the Operator menu ■ From the Operate utility Accessing the System Log from the Operator menu Follow this procedure: 1. Select 10 to obtain the System Maintenance menu. 2.
5-14 Troubleshooting a. highlighting System Log, and b. pressing Enter 4. Press F10. 5. Enter the beginning and ending dates for the period you wish to examine. 6. Press Enter to omit the consistency check. 7. Specify whether you wish to display or save the System Log. Troubleshooting in ArcServe for NT ArcServe for Microsoft Windows NT records useful information in these logs: Table 5-2 ArcServe for NT Logs Name of Log Activity Log (ARCSERVE.LOG) Tape Engine Log (TAPE.
5-15 Troubleshooting Follow this procedure to view information in the Activity Log and the Tape Engine Log: 1. Launch the ArcServe Server Admin utility. 2. Select the Manager icon. 3. Select Quick Status. 4. Select the appropriate tab to display either the Activity Log or the Tape Engine Log. Generic error report. Figure 5-5.
5-16 Troubleshooting SPECIFIC SENSE CODE 03 31 00 Figure 5-6. A typical Tape Engine Log display IMPORTANT: While troubleshooting a problem the user should review these logs regularly. Delete or archive older information to keep the size of the logs manageable.
5-17 Troubleshooting Troubleshooting with ArcServe for NetWare ArcServe for Novell NetWare records useful information in these logs: Table 5-3 ArcServe for NetWare Logs Name of Log Activity Log Contents (ARCH$SVR.LOG) This reports whether or not a backup has been performed successfully. Tape Server Log This contains SCSI sense code information. (TAPE$SVR.LOG) Follow this procedure to view information in the Activity Log and the Tape Server Log: 1. Select Manager from the menu bar; select Reports.
5-18 Troubleshooting GENERIC ERROR REPORT Figure 5-7. A typical Activity Log display Error messages in the Activity Log are in two parts, for example: E1014 Failed to format tape TESTTAPE1 Controller failure The first part of the error message specifies what sort of error occurred; the second part suggests the cause of the error. IMPORTANT: The causes of errors suggested by the Activity Log may be inaccurate. For example, time-outs and drive lockups are also reported as controller failures.
5-19 Troubleshooting SPECIFIC SENSE CODE 04 44 AF Figure 5-8. A typical Tape Server log display Verifying Recent Changes If the drive was installed correctly but a problem has since occurred, verify any recent changes to the system to ensure that these changes are not causing the problem. Try the following: 1. If the system configuration has changed, remove the change to see if it affected the drive. 2. If a board or option has been added, check its DMA, IRQ, and port address settings for conflicts.
5-20 Troubleshooting Correcting Intermittent Failures If the drive fails intermittently: 1. Clean the drive. 2. Run the Compaq Diagnostics Utility and the tape drive Diagnostics Utility. 3. If a drive operation begins correctly but then stops with an error: a. Try a different cartridge. b. If the error occurs on the same file or directory each time, remove that file or directory from the backup list because it may be corrupted. Correct any errors that you find with the file system. c.
5-21 Troubleshooting Upgrading the Firmware Compaq occasionally releases upgraded firmware to correct specific problems so you should make sure that your drive’s firmware is the latest revision. To identify the revision level of your current firmware, follow this procedure: 1. 2. Launch Compaq’s Inspect utility from one of these sources: ❏ The main menu of Compaq’s System Configuration utility ❏ Compaq’s Diagnostics program Review the display.
5-22 Troubleshooting To upgrade your firmware with a cartridge, follow this procedure: 1. Exit all applications before proceeding. 2. Verify that the drive is not in use. 3. Insert the cartridge into the drive. 4. The upgrade process automatically takes place; the front panel LED display shows steady green. CAUTION: Do not interrupt the upgrade process. This can corrupt the firmware. 5.
5-23 Troubleshooting Creating a ROMPaq diskette To create the diskette, follow this procedure: 1. Boot your system from the Compaq SmartStart and Support Software CD version 3.10 or higher. 2. Select Create Support Software from the Compaq System Utilities screen. 3. Select the appropriate option for your system from the Diskette Builder screen. 4. Follow the instructions on the screen to create the diskette. Upgrading the firmware To carry out the upgrade, follow this procedure: 1.
5-24 Troubleshooting 6. If appropriate, select Enter from the Select an Image screen. 7. Review the Caution screen: Table 5-5 Caution screen Item Contents Device to reprogram: The name of the device Current ROM revision: The date of your current firmware Select Firmware Images: The date of the latest firmware on the diskette 8. Determine whether or not to upgrade your firmware: 9.
A-1 Regulatory Compliance Notices Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
A-2 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
A-3 Regulatory Compliance Notices Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
A-4 Regulatory Compliance Notices ■ EN60950 (IEC950) - Product Safety Japanese Notice Australian Notice This customer equipment is to be installed and maintained by service personnel as defined by AS/NZS 3260 Clause 1.2.14.3. Service Personnel. Incorrect connection of connected equipment to the General Purpose Outlet could result in a hazardous situation.Safety requirements are not fulfilled unless the equipment is connected to a wall socket outlet with protective earth contact.
B-1 Electrostatic Appendix B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
B-2 Electrostatic ■ Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have an Authorized Compaq Reseller install the part. NOTE: For more information on static electricity, or assistance with product installation, contact your Authorized Compaq Reseller.
C-1 Drive Configuration Options Appendix C Drive Configuration Options Your Compaq SLR SLR Drive has been configured by Compaq to meet the requirements of the typical user. This chapter contains information on changing the default configuration. Most of the drive’s options are controlled internally. However, the user has access to certain options via the jumper block located at the rear of the drive.
C-2 Drive Configuration Options Identifying the Jumpers SELECT 2 1 0 TPWR PARITY IN TEST CONN TEST OUT The layout of the jumper block is as follows: Figure C-2.
C-3 Drive Configuration Options Selecting the SCSI ID Since each device on the same SCSI bus must have a unique ID, the user may need to set the drive’s ID before installation. IMPORTANT: The drive has been configured by Compaq with SCSI ID = 6 selected.
C-4 Drive Configuration Options Configuring the SCSI ID in a SCO OpenServer environment In the pre-configured kernel used to install SCO OpenServer, the following SCSI IDs are automatically set: ■ Disk = 0 ■ Tape = 2 ■ CD-ROM = 5. If required, the user may reconfigure the ID for the Compaq SLR Drive using the mkdev tape command. To verify the ID, use the hwconfig command look for the same %tape string or check the %tape string as it appears on the console as the kernel starts up.
Index -1 Power to the drive 5-6 Software 5-7 Cleaning Scheduling 1-2 Cleaning cartridge, exhausted 4-3 Cleaning the drive After installation 2-9 Guidelines 4-7, 5-2 Procedure 4-7 Compaq Web Site viii Compatibility, cartridge 1-2 Compatibility, read/write 1-2 Compression 1-1 Contents of this kit 1-3 Controller, defective 5-6 Index A About This Guide vii Activity Log 5-15, 5-17 Arcada Backup Exec for NT, troubleshooting 5-8 ArcServe for Netware, troubleshooting 5-17 ArcServe for NT, troubleshooting 514 B D
Index -2 Formats 1-2 Supported QIC formats 1-2 K Kit contents 1-3 G Getting Help viii Grounding Methods B-1 H http://www.compaq.
Index -3 Setting with SCO OpenServer 2-2, 3-8 With SCO OpenServer C-4 SCSI ID, setting 5-7 Sense code 5-7 Software Installation requirements 2-1 Installing software drivers 2-9 Verifying Microsoft Windows NT drivers 5-11 Software drivers Obtaining the drivers 3-2 Supported environments 3-1 SQLServer for NT, troubleshooting 5-8 Stop message 5-8 SunSoft Solaris Identifying software drivers 311 Symbols in text viii Symbols in Text viii System Configuration Worksheet, using 5-4 System Event Log 5-8 System Log
Index -4 Arcada Backup Exec for NT 58 ArcServe for Netware 5-17 ArcServe for NT 5-14 Banyan VINES environment 513 Checking for resource conflicts 5-4 Checking power to the drive 56 Checking software 5-7 Checking the drive 5-6 Correcting intermittent failures 5-20 Flowchart 5-3 Hardware checks 5-2 IBM OS/2 environment 5-12 Microsoft Windows NT environment 5-8 Novell IntranetWare/NetWare environment 5-7 NT Backup 5-8 SCO OpenServer environment 5-12 Software checks 5-2 SQLServer for NT 5-8 Using the Quick Che
