3000 Series UPS Operation and Reference Guide Second Edition (October 1999) Part Number 341251-002 Compaq Computer Corporation Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: a-frnt.
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
Contents About This Guide Text Conventions.......................................................................................................vii Symbols in Text....................................................................................................... viii Symbols on Equipment............................................................................................ viii Precautions.............................................................................................................
iv Compaq 3000 Series UPS Operation and Reference Guide Chapter 2 Installation Installation Requirements ........................................................................................ 2-2 Item(s) not supplied with the UPS kit............................................................... 2-2 Item(s) supplied with the UPS kit ..................................................................... 2-2 Before Starting the UPS............................................................................
About This Guide Chapter 5 Battery Maintenance Precautions............................................................................................................... 5-2 Charging Batteries ................................................................................................... 5-3 When to Replace Batteries....................................................................................... 5-3 Pre-Failure Battery Warranty.....................................................................
vi Compaq 3000 Series UPS Operation and Reference Guide Appendix C Specifications Physical Specifications ........................................................................................... C-2 Input Specifications ................................................................................................ C-3 Output Specifications.............................................................................................. C-4 Output Specifications.............................................
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase italics.
viii Compaq 3000 Series UPS Operation and Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
About This Guide Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
x Compaq 3000 Series UPS Operation and Reference Guide WARNING: The 3000 Series UPS models weigh 132 lb (60 kg) when fully assembled. To reduce the risk of personal injury or damage to the equipment: ■ Observe local occupational health and safety requirements and guidelines for manual material handling. ■ Obtain adequate assistance to lift and stabilize the chassis during installation or removal. ■ Remove the battery pack to reduce the overall weight of the product by approximately 60 lb (27 kg).
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long as you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process.
xii Compaq 3000 Series UPS Operation and Reference Guide Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: ■ In the United States, call 1-800-345-1518. ■ In Canada, call 1-800-263-5868. ■ Elsewhere, access the Compaq website at: http://www.compaq.com Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: a-frnt.
Chapter 1 Overview This chapter contains information on the following topics: ■ Compaq 3000 Series Uninterruptible Power System (UPS) models ■ 3000 Series UPS front panels ■ 3000 Series UPS rear panels ■ 3000 Series UPS features ■ Warranties Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: b-ch1 Overview.
1-2 Compaq 3000 Series UPS Operation and Reference Guide Compaq 3000 Series UPS Models The Compaq 3000 Series includes the following UPS models: Table 1-1 3000 Series UPS Models UPS Model Part Number Comments R3000 242705-001 Domestic; low voltage; Rack-mountable R3000j 242705-291 Japanese; low voltage; Rack-mountable R3000h 242705-002 International; high voltage; Rack-mountable R3000h-Int 242705-B33 International; high voltage; Rack-mountable with non-detachable IEC-309 15A power cord R30
Overview Front Panels The 3000 Series UPS models are rack-mountable. 1 2 3 4 Figure 1-1. Front panel configuration 1 Battery compartment 3 Control buttons 2 LED display 4 Air vents Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: b-ch1 Overview.
Compaq 3000 Series UPS Operation and Reference Guide Rear Panels The 3000 Series UPS models feature the following rear panel configurations: 8 1 2 3 REMOTE POWER OFF 1-4 4 5 6 7 Figure 1-2.
Overview 1 2 3 REMOTE POWER OFF 8 4 5 6 7 Figure 1-3. Rear panel of R3000j 1 Load segment 1 5 Option slot 2 Load segment 2 6 REPO port 3 Load segment 3 7 Power cord with L6-30p plug 4 Communications port 8 Output circuit breakers Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: b-ch1 Overview.
Compaq 3000 Series UPS Operation and Reference Guide 8 1 2 3 REMOTE POWER OFF 1-6 4 5 6 7 Figure 1-4. Rear panel of R3000h 1 Load segment 3 5 Option slot 2 Load segment 2 6 REPO port 3 Load segment 1 7 Input/Output circuit breakers 4 Communications port 8 IEC-320-C19 16A power inlet Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: b-ch1 Overview.
Overview 1 2 3 REMOTE POWER OFF 8 4 5 6 7 Figure 1-5. Rear panel of R3000h-International 1 Load segment 3 5 Option slot 2 Load segment 2 6 REPO port 3 Load segment 1 7 Input/Output circuit breakers 4 Communications port 8 Power cord with IEC-309 15A plug Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: b-ch1 Overview.
Compaq 3000 Series UPS Operation and Reference Guide 8 1 2 3 REMOTE POWER OFF 1-8 4 5 6 7 Figure 1-6.
Overview Communications Port The 3000 Series UPS includes a communications port for data exchange with the host computer. The power management software supplied by Compaq enables the user to access status reporting and power management features. CAUTION: Use only cables supplied by Compaq to connect the communications port to the host computer. Use of standard RS-232 cables may cause equipment damage.
1-10 Compaq 3000 Series UPS Operation and Reference Guide This sequence might include: ■ Saving work-in-progress throughout the network. ■ Powering down non-critical devices, to extend the battery power available to other devices. ■ After saving the necessary information, completing the orderly device shutdown.
Overview For example, connecting three R3000 UPS units to a Scalable UPS Card creates a virtual 9000VA UPS. Since the R3000 UPS each have three load segments, the virtual UPS will have nine independently controlled load segments. However, no single load can be greater than the lowest rated UPS. For instance, connecting three 1KVA UPSs with a Scalable UPS Card could not support a single 1200VA load.
1-12 Compaq 3000 Series UPS Operation and Reference Guide To shut down the entire network in the event of an emergency, the REPO ports of multiple UPS units can be connected to a single switch. IMPORTANT: The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting Means. IMPORTANT: ■ If the remote switch is closed, the REPO feature shuts down protected devices immediately and does not utilize the orderly shutdown procedure initiated by Compaq Power Management Software.
Overview Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible Power System (UPS) units, extends the advantage of a Compaq three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from Compaq Power Management Software that the battery may fail, the battery is replaced free of charge under the warranty.
Chapter 2 Installation This chapter provides information on the following topics: ■ Installation requirements ■ Procedures to complete before starting the UPS ■ Starting the UPS ■ Completing the installation Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: c-ch2 Installation.
2-2 Compaq 3000 Series UPS Operation and Reference Guide Installation Requirements This section lists items needed to install the Compaq 3000 Series UPS models. Item(s) not supplied with the UPS kit Tools A medium flat-bladed and Phillips screwdriver may be needed. Other Hardware A number of screws, cage nuts, and a cage nut-fitting tool (supplied with the rack) are required.
Installation ■ Cable(s) ! The R3000 and R3000j models ship with a non-detachable input power cord; a 6-foot UPS/computer interface cable, Compaq part number 295245-004; and two 10-amp, 6-foot, IEC to IEC power cords, Compaq part number 142263-001, for load equipment power.
2-4 Compaq 3000 Series UPS Operation and Reference Guide Rack Mounting the UPS The 3000 Series UPS models must be mounted on fixed rails. Refer to the appropriate installation card (supplied with the UPS kit) to obtain instructions. WARNING: The 3000 Series UPS models weigh 132 lb (60 kg). To reduce the risk of personal injury or damage to the equipment, take the following precautions: ■ The 3000 Series UPS models MUST be installed at the bottom of the rack.
Installation Connecting to the Communications Port The 3000 Series UPS models include a communications port for data exchange with the host computer. IMPORTANT: Compaq Power Management Software, LanSafe III, and FailSafe III require the communications port to be appropriately cabled to the host computer. Connect the UPS/computer interface cable (supplied) from the communications port on the UPS to the appropriate communications port on the host computer.
Compaq 3000 Series UPS Operation and Reference Guide Use this procedure to activate the REPO port: 1. Install a suitable switch at the required remote location. REMOTE POWER OFF 2. Remove the connector block from the REPO port. Figure 2-2. Removing the connector block 3. Wire the connector block using stranded, non-shielded wire (AWG #22 - #18, or equivalent). 4. Replace the connector block in the REPO port. REMOTE POWER OFF 2-6 Figure 2-3.
Installation Starting the UPS Starting the UPS for the first time requires the following procedures: ■ Checking the Battery Recharge Date label on the UPS shipping carton ■ Connecting the UPS to utility power via the input power cord ■ Connecting devices to the UPS ■ Powering up the UPS ■ Monitoring the automatic self-test to verify that the installation was successful Checking the Battery Recharge Date Label Check the battery recharge date specified on the Battery Recharge Date label.
2-8 Compaq 3000 Series UPS Operation and Reference Guide Connecting the UPS to Utility Power Connect the UPS to a grounded utility power outlet. WARNING: To reduce the risk of electric shock or damage to the equipment, take these precautions: ■ Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible. ■ Do not disable the grounding plug on the input line cord. The grounding plug is an important safety feature.
Installation Powering up the UPS When the unit is plugged in for the first time, the UPS automatically initiates a self-test. The front panel LED display lights will go on and off during the selftest. If the self-test is completed successfully, the UPS enters Standby mode. NOTE: The self-test initiates when the UPS is plugged in for the first time. Afterward, when the UPS is disconnected from utility power, the unit will come back up in the mode it was in when utility power was lost.
2-10 Compaq 3000 Series UPS Operation and Reference Guide Check the front panel LED display: ■ LED 16 (ON LED, @) should be off, indicating that no power is available at the UPS output receptacles. ■ Either AC Input LED 2 or 3 should be green, indicating the utility voltage is suitable. ■ LEDs 6, 7, 8, and 9 indicate the battery charge level.
Installation Placing the UPS in Operate mode Press and hold the ON button (2) until the LED 16 (1, ON LED) turns green, indicating that power is available at the UPS output receptacles. The UPS will acknowledge compliance with a short beep. 1 2 3 Figure 2-6. Operate mode controls 1 ON LED 2 ON button 3 STANDBY button The Installation is Now Complete ■ For information on operating the UPS, see Chapter 3, “Operation.
Chapter 3 Operation This chapter contains information on the following topics: ■ Precautions to be observed when using the UPS ■ UPS modes of operation ■ Front panel controls ■ Front panel indicators ■ Overcurrent protection ■ Placing the UPS in Operate mode ■ Returning to Standby mode ■ Initiating a self-test ■ The audio alarm Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341
3-2 Compaq 3000 Series UPS Operation and Reference Guide Precautions Observe these precautions when using the Compaq 3000 Series UPS models. WARNING: To reduce the risk of electric shock from earth conductor leakage current: ■ Do not operate a UPS that is disconnected from the utility power source. ■ Disconnect protected devices from the UPS before disconnecting the UPS from utility power. ■ Use the TEST/ALARM RESET button to test the batteries rather than unplugging the UPS.
Operation Sleep Mode By default, Sleep mode is disabled. When Sleep mode is disabled: ■ If the batteries have been fully discharged, power may not be automatically restored to the output receptacles when utility power is restored. CAUTION: The UPS Sleep mode default setting is OFF (disabled). When Sleep mode is OFF (disabled), if the UPS is supplying battery power, the batteries can be fully discharged before the UPS will shut down.
3-4 Compaq 3000 Series UPS Operation and Reference Guide The front panel includes the following LED indicators and button controls: 19 18 17 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 16 Figure 3-1.
Operation Front Panel Indicators The front panel LED display colors indicate the UPS status: ■ Green LEDs indicate normal conditions ■ Red LEDs provide warning of existing or potential problems LEDs are referred to as LED 1 through 16, as described in this documentation. When the UPS is in Configure mode, the LEDs do not operate as they do in the Standby and Operate modes (see Chapter 4, “Configuration”).
3-6 Compaq 3000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED LED Color 5 Red Meaning No ground connection between utility power and the UPS. The line and neutral connections between utility power and the UPS are reversed. The UPS voltage configuration may be incorrect. Note: For units factory-configured for 208V, the Site Wiring Fault function has been disabled.
Operation Load Level (LEDs 11-14) Table 3-5 Load Level LEDs LED Color Meaning 11 Red 12 Green Load on the UPS is approximately 67% to 100% of the maximum power available. (LEDs 13 and 14 are also green) 13 Green Load on the UPS is approximately 66% of the maximum power available. (LED 14 is also green) 14 Green Load on the UPS is approximately 33% of the maximum power available. Load on the UPS exceeds the maximum power available.
3-8 Compaq 3000 Series UPS Operation and Reference Guide Overcurrent Protection Overcurrent protection is provided via resettable circuit breakers located on the rear panel.
Operation Placing the UPS in Operate Mode The Compaq 3000 Series UPS may be placed in Operate mode if either of the following conditions apply: ■ The UPS is powered up and in Standby mode (LED 16 is off) ■ The UPS is powered off; no utility power is available Press and hold the ON button (2) until the LED 16 (ON LED 1) turns green, indicating that power is available at the UPS output receptacles. The UPS acknowledges compliance with a short beep.
3-10 Compaq 3000 Series UPS Operation and Reference Guide Returning to Standby Mode When the UPS is in Operate mode (LED 16, 1, is green), pressing the STANDBY button (2) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep. LED 16 (1) will extinguish, and power to the loads will cease. 1 2 Figure 3-3.
Operation Initiating a Self-test To initiate a self-test, press the TEST/ALARM RESET button and hold for three seconds. The UPS acknowledges compliance with five beeps. 1 Figure 3-4. The TEST/ALARM RESET button 1 TEST/ALARM RESET button IMPORTANT: A portion of the self-test requires battery power; the self-test cannot be initiated if the batteries are less than 90% charged.
3-12 Compaq 3000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an audio alarm to warn the user that an alarm condition exists. IMPORTANT: Certain audio alarms can be disabled. See Chapter 4, “Configuration,” for more information.
Operation IMPORTANT: ■ Even though an audio alarm may be silenced, the condition that caused the alarm may still exist. For information on procedures to follow if the UPS detects an alarm condition, see Chapter 6, “Troubleshooting.” ■ If a utility power failure caused the alarm (AC Input LED 1 or LED 4 red), the alarm will be silenced after utility power is restored.
Chapter 4 Configuration This chapter contains information on the following topics: ■ Placing the UPS in Configure mode ■ Configuration parameters and their LED indicators ■ Using the front panel LED display and controls to monitor and change configuration parameters ■ Using the UPS configuration parameters to optimize battery life by matching utility voltage Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comme
4-2 Compaq 3000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mode The Compaq 3000 Series UPS can enter the Configure mode while in the Operate or Standby mode. 1 2 3 4 Figure 4-1. Configure mode controls 1 ON LED (LED 16) 2 ON button 3 STANDBY button 4 TEST/ALARM RESET button To place the UPS in Configure mode, press the ON (2) and TEST/ALARM RESET (4) buttons simultaneously. Release the buttons when the acknowledgement beep sounds.
Configuration Configuration Parameters and their LED Indicators In the Configure mode, the front panel LEDs 1 to 15 are assigned to eleven 1 configuration parameters , detailed in the following table. (LED 16 indicates the ON or OFF status of each parameter.) 19 18 17 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 16 Figure 4-2. The front panel LED display and controls 1 Configuration parameters 11 to 14 are reserved for future use.
4-4 Compaq 3000 Series UPS Operation and Reference Guide Table 4-1 Configuration Parameters/LED Indicators Parameter (LED) Parameter Name LED 16 Status 1 120/230 Nom On 1 Nominal utility voltage level is 120/230 VAC. (Default for R3000, R3000h, and R3000h-Int) 2 110/220 Nom On 1 Nominal utility voltage level is 110/220 VAC. 3 127/240 Nom On 1 Nominal utility voltage level is 127/240 VAC. 10 100/208 Nom On 1 Nominal utility voltage level is 100/208 VAC.
Configuration Table 4-1 Configuration Parameters/LED Indicators continued Parameter (LED) Parameter Name LED 16 Status 7 Shutdown Delay On (default) Off 8 AC Input Failure 9 Sleep Mode 11-14 Reserved 15 Reset Defaults Notes: 1 2 On (default) Explanation Enables a 5-second delay before turning off power to the output receptacles after receiving a shutdown command from the host. Enables a 3-minute delay. Enables an audio alarm when the utility voltage is outside the UPS operating range.
4-6 Compaq 3000 Series UPS Operation and Reference Guide Changing Configuration Parameters The Configure mode may be entered from the Operate or Standby mode. IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will enter Standby mode, and power to the load segments will cease. 1 2 3 4 Figure 4-3. Configure mode controls 1 ON LED (LED 16) 2 ON button 3 STANDBY button 4 TEST/ALARM RESET button To change configuration parameters: 1.
Configuration 4. To toggle the selected configuration parameter value, press the TEST/ALARM RESET button (4). The UPS will acknowledge compliance with a short beep. NOTE: For nominal voltage configuration parameters 1, 2, 3, and 10—selecting an ON value for any one parameter automatically sets the other three possibilities to OFF. 5. To scroll through the configuration parameters, press the ON button (2). The UPS acknowledges confirmation with a short beep.
Compaq 3000 Series UPS Operation and Reference Guide Operating Range Upper Limit Nominal Voltage Lower Limit Utility Voltage Time Figure 4-4. Optimal—Utility voltage fluctuating within the UPS operating range Operating Range + 20% Nominal - 20% Voltage 4-8 Utility Voltage Time Figure 4-5.
Configuration Operating Range +20% Extended - 20% Range Voltage Nominal -35% Utility Voltage Time Figure 4-6. Utility voltage fluctuation indicating a possible need for extended range setting To match the utility voltage, the UPS operating range can be modified in two ways: ■ If the utility voltage differs from the currently configured nominal voltage, but stays within a ±20% band (see Fig 4-5), consider shifting the nominal voltage parameter selection to match the measured utility voltage range.
4-10 Compaq 3000 Series UPS Operation and Reference Guide Table 4-2 Operating Ranges (VAC) – North America and Japanese Models Nominal Level Normal Range Extended Range 100 80 to 120 Not applicable for R3000j 110 88 to 132 72 to 132 120 96 to 144 78 to 144 127 102 to 152 83 to 155 Table 4-3 Operating Ranges (VAC) – All High Voltage Models Nominal Level Normal Range Extended Range 208 166 to 250 Not applicable for R3000h-NA 220 176 to 264 143 to 264 230 184 to 276 150 to 276 240
Chapter 5 Battery Maintenance This chapter contains information on the following topics: ■ Precautions to be observed when maintaining or replacing batteries ■ Charging batteries ■ When to replace batteries ■ Pre-Failure Battery Warranty ■ Obtaining new batteries ■ Replacing batteries ■ Care and storage of batteries Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series Operation and Reference Guide Comments: Part Number: 341251-002 File Name: f
5-2 Compaq 3000 Series Operation and Reference Guide Precautions WARNING: There is a risk of personal injury from the hazardous energy levels associated with UPS batteries. The maintenance and replacement of batteries must be carried out by qualified service personnel. Replace the batteries with the Compaq spare designated for the UPS. The spare battery kit part number is 295462-001. WARNING: The UPS contains sealed lead-acid batteries.
Battery Maintenance Charging Batteries The Compaq 3000 Series UPS models automatically charge the batteries when connected to utility power. No user intervention is required while the UPS is in use. ■ For information on charging the batteries when installing the UPS, see “Completing the Installation” in Chapter 2, “Installation.” ■ For information on keeping the batteries charged while the UPS is in extended storage, see “Care and Storage of Batteries” in this chapter.
5-4 Compaq 3000 Series Operation and Reference Guide Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible Power System (UPS) units, extends the advantage of a Compaq three-year limited warranty by applying it to the battery before it actually fails.
Battery Maintenance Step 1: Preparing the UPS To replace batteries with the UPS Off 1. Shut down all load devices. 2. Press the STANDBY button to take the UPS out of Operate mode. The ON LED extinguishes, and power to the load receptacles ceases. 3. Disconnect the UPS from utility power. 4. Wait at least 60 seconds, while the UPS internal circuitry discharges.
5-6 Compaq 3000 Series Operation and Reference Guide Figure 5-2. Removing the faceplate 2. Disconnect the LED display cable from the faceplate, and set the faceplate aside, exercising care to avoid damaging the printed circuit board behind the LED display. y ; 1 y ; Figure 5-3. Disconnecting the LED display cable 1 Faceplate attachment slots IMPORTANT: Protect the LED display cable from damage during the remaining steps of this procedure.
Battery Maintenance 3. Remove two screws to access the battery pack. Figure 5-4. Accessing the battery pack 4. Slide the battery pack partially out of the UPS chassis to access the battery terminals. Figure 5-5. Partially removing the battery pack Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series Operation and Reference Guide Comments: Part Number: 341251-002 File Name: f-ch5 Battery Maintenance.
5-8 Compaq 3000 Series Operation and Reference Guide 5. Disconnect the negative (black) battery pack terminal connections. WARNING: To reduce the risk of short-circuits or arcing, disconnect the negative (black) battery lead before disconnecting the positive (red) battery lead. Figure 5-6. Disconnecting the battery pack terminal connections 6. Disconnect the positive (red) battery pack terminal connections. 7.
Battery Maintenance WARNING: The 3000 Series battery pack weighs 60 lb. Prepare the area and observe all materials handling procedures for removing the battery pack. 8. Carefully slide the battery pack out only until the second plastic handle is accessible. Figure 5-8. Sliding the battery pack out to reveal the second handle 9. Set aside the used battery pack for proper disposal. See “Step 5: Disposing of Used Batteries,” in this chapter.
5-10 Compaq 3000 Series Operation and Reference Guide 2 1 Figure 5-9. Replacing the battery cable retainer bracket 1 Battery cables 2 Battery cable retainer bracket 2. Reconnect the battery cable terminal connectors, positive (+, red lead) first. WARNING: To reduce the risk of short-circuits or arcing, connect the positive (red) battery lead before connecting the negative (black) battery lead. IMPORTANT: The first inch of each positive battery cable is reinforced with a black material.
Battery Maintenance 4. Reinstall the faceplate. Attach the LED display cable to the LED display, aligning the two alignment pins on the smooth side of the connector with the slots at the bottom of the receptacle. 1 y ; y ; Figure 5-10. Reattaching the LED display cable 1 Faceplate attachment slots 5. Replace the four screws holding the faceplate to the chassis, taking the necessary precautions to avoid damaging the LED display cable when repositioning the faceplate.
5-12 Compaq 3000 Series Operation and Reference Guide If the installation has not been successful, the Battery Service indicator (LED 10) will turn red. If this occurs, check the battery terminal connections. If the Battery Service indicator is still red, see Chapter 6, “Troubleshooting,” for more information. Step 5: Disposing of Used Batteries The spare battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal.
Chapter 6 Troubleshooting This chapter provides information on the following topics: ■ Troubleshooting problems that occur during UPS start ■ Troubleshooting problems that occur after start ■ Repairing the UPS Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: g-ch6 Troubleshooting.
6-2 Compaq 3000 Series UPS Operation and Reference Guide Troubleshooting During Start If problems occur when starting the Compaq 3000 Series UPS models, select the appropriate symptom for possible causes and actions suggested. Table 6-1 Troubleshooting Guide (UPS Start) Symptom Possible Cause Suggested Action UPS will not start No utility power Check power at the utility power receptacle or contact a qualified electrician. UPS power cord disconnected Connect the power cord.
Troubleshooting Troubleshooting After Start For problems that occur after the UPS has gone through the startup self-test sequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Audio Alarm Alarm condition exists Identify the red LED associated with this alarm condition. Check this troubleshooting guide to determine the cause of the alarm.
6-4 Compaq 3000 Series UPS Operation and Reference Guide Table 6-2 Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action UPS frequently switches between utility and battery power Utility power variations The utility voltage is frequently outside the UPS operating range. Update the configuration. Contact a qualified electrician to make sure that utility power is suitable for the UPS.
Troubleshooting Table 6-2 Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action LED 10 is red (Battery Service) Potential battery failure detected Allow batteries to charge for 24 hours, then initiate self-test. If LED 10 is red, replace batteries. New batteries improperly connected Check connections. Internal UPS overvoltage condition exists Shut down the UPS. Contact an authorized service provider.
Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
A-2 Compaq 3000 Series Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Regulatory Compliance Notices For questions regarding your product, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1 or call 1-800-652-6672 (1-800-OK COMPAQ ). For questions regarding this FCC declaration, contact: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 or call (281) 514-3333. To identify this product, refer to the Part, Series, or Model number found on the product.
A-4 Compaq 3000 Series Operation and Reference Guide Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Regulatory Compliance Notices Japanese Notice July 14 version Taiwanese Notice Battery Replacement Notice Your UPS is provided with a Sealed Lead Acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq Authorized Service Provider using the Compaq spare designated for this product.
A-6 Compaq 3000 Series Operation and Reference Guide WARNING: Your UPS contains a Sealed Lead Acid battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury: ■ Do not attempt to recharge the battery. ■ Do not expose to temperatures higher than 60°C. ■ Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. ■ Replace only with the Compaq spare designated for this product.
Appendix B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing products in static-safe containers.
B-2 Compaq 3000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Appendix C Specifications This appendix provides specifications that apply to Compaq 3000 Series UPS models: ■ Physical specifications ■ Input specifications ■ Output specifications ■ Overcurrent protection ■ Battery specifications ■ Battery runtime ■ Environmental specifications Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: j-appc Specifications.
C-2 Compaq 3000 Series UPS Operation and Reference Guide Physical Specifications Table C-1 Physical Specifications – 3000 Series UPS Models Feature Dimensions Weight U.S. Metric Width 19.0 in 483 mm Height 5.25 in 133 mm Depth 22.3 in 566 mm 132 lb 60 kg Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: j-appc Specifications.
Specifications C-3 Input Specifications Table C-2 Input Specifications – 3000 Series UPS Models UPS Model Utility Voltage Frequency (Hz) Nominal Utility Voltage (VAC) R3000 50 100 60 100, 110 120, 127 50 100 60 100, 110 120, 127 R3000h 50/60 208, 220 230, 240 Detachable cord with country-specific plug R3000h-Int 50/60 208, 220 230, 240 Non-detachable cord with 15A IEC309p plug R3000h-NA 50/60 208, 220 230, 240 Non-detachable cord with L6-30p plug R3000j Power Cord Supplied Non-det
C-4 Compaq 3000 Series UPS Operation and Reference Guide Output Specifications Table C-3 Output Specifications – 3000 Series UPS Models UPS Model Nominal Power Rating (VA) R3000 2880 Load Segment # Output Receptacles 1 3 x 5-15R 2 3 x 5-15R 3 3 x 5-15R 1 x L5-30R 1 3 x 5-15R 2 3 x 5-15R 3 3 x 5-15R 1 x L6-30R 1 3 x IEC-320, C14 R3000h-Int 2 3 x IEC-320, C14 R3000h-NA 3 3 x IEC-320, C14 1 x IEC-320, C20 R3000j R3000h 2880 2880 Compaq Confidential – Need to Know Required Writer
Specifications Table C-4 Output Specifications – 3000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 100 102 110 to 127 115 208 204 220 to 240 230 Source of Power Regulation Output Utility power (normal range) Utility power (extended range) Battery power ±8% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) +10% to -15% of nominal output voltage rating (within the guidelines o
C-6 Compaq 3000 Series UPS Operation and Reference Guide Overcurrent Protection Table C-5 Overcurrent Protection - Per Model UPS Model Input Protection R3000 Circuit breaker for each load segment R3000j Circuit breaker for each load segment R3000h Input circuit breaker Circuit breaker for each load segment R3000h-Int Input circuit breaker Circuit breaker for each load segment R3000h-NA Input circuit breaker Circuit breaker for each load segment Compaq Confidential – Need to Know Required Write
Specifications Battery Specifications Table C-6 Battery Specifications – 3000 Series UPS Models Feature Type Specification Sealed lead-acid; maintenance-free Voltage Internal batteries – 48 VDC Charging 3 to 8 hours to full charge Less than 3 hours to 90% capacity at default nominal utility voltage and no load Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part Number: 341251-002 File Name: j-appc Specif
C-8 Compaq 3000 Series UPS Operation and Reference Guide Battery Runtime Table C-7 Estimated Battery Runtime Load (VA) Battery Runtime (Minutes) 700 80 800 56 900 50 1000 45 1200 38 1400 32 1500 30 1800 21 2000 19 2200 17 2400 14 3000 11 If a device list the power in Watts, use the following conversion equation: Volts x Amps = VA per device If only Watts are given: Watts x 1.
Specifications Environmental Specifications Table C-8 Environmental Specifications – 3000 Series UPS Models Feature Operating temperature Specification o o o o 0 to 40 C (32 to 104 F) o o UL-tested at 25 C (77 F) Relative humidity 0% to 95%; non-condensing Operating altitude Up to 3000 m (10,000 ft) above sea level Audible noise Less than 45 dBA Compaq Confidential – Need to Know Required Writer: Melinda Hill Puglisi Project: Compaq 3000 Series UPS Operation and Reference Guide Comments: Part
Index Numbers and Symbols B 3000 Series UPS See Uninterruptible Power System 3000 Series batteries care and storage See care and storage of batteries changing See also replacing batteries procedure 5-4 warning on rack stability 5-2 warning on weight 5-2 warning to use qualified service personnel ix, 5-2 warnings on risk of fire or burns 5-2 warnings on risk of personal injury 5-2 when to change 5-3 charging 5-3, 5-12 disposing See disposing of used batteries maintaining care and storage 5-12 warning on
2 Compaq 3000 Series UPS Operation and Reference Guide new recommendation against keeping spares 5-4 when to obtain 5-4 replacing See replacing batteries runtime specifications C-8 spare part number 5-2, 5-4 specifications C-7 testing 5-11 Battery Charge LEDs display explained 2-10 explained 3-6 troubleshooting alarm condition 6-4 battery maintenance See care and storage of batteries Battery Recharge Date label checking the battery recharge date, illustrated 2-7 Battery Service LED explained 3-6 troublesh
Index configuration AC Input Failure disabling audio alarm 4-5 changing 4-6 Low Battery specifying audio alarm 4-4 nominal utility voltage level related configuration parameters 4-4 nominal utility voltage range related configuration parameters 4-4 parameters 4-3 Reset Defaults, restoring 4-5 Shutdown Delay enabling 3minute 4-5 Shutdown Delay enabling 5second 4-5 Sleep mode disabling 4-5 enabling 4-5 warning about pressing STANDBY 4-2, 4-6 Wiring Fault audio alarm disabling 4-4 enabling 4-4 Configure mode
4 Compaq 3000 Series UPS Operation and Reference Guide meaning in Configure mode 4-6 meaning of green LEDs 3-5 meaning of LED display in Standby and Operate modes 3-5 meaning of red LEDs 3-5 ON LED, explained 3-7 Site Wiring Fault LED, explained 3-6 G getting help xi Grounding Methods B-2 guarantee See warranties H hardware option card See option card help additional sources xi Compaq authorized resellers xi Compaq website xi technical support telephone numbers xi hot-swapping batteries See replacing ba
Index L LanSafe III overview 1-9 using the UPS communications port 2-5 LED 01 See AC Input LEDs LED 02 See AC Input LEDs LED 03 See AC Input LEDs LED 04 See AC Input LEDs LED 05 See Site Wiring Fault LED LED 06 See Battery Charge LEDs LED 07 See Battery Charge LEDs LED 08 See Battery Charge LEDs LED 09 See Battery Charge LEDs LED 10 See Battery Service LED LED 11 See Load Level LEDs LED 12 See Load Level LEDs LED 13 See Load Level LEDs LED 14 See Load Level LEDs LED 15 See Communication LED LED 16 See ON L
6 Compaq 3000 Series UPS Operation and Reference Guide Compaq SNMP-EN Internal Adapter example of use 1-11 overview 1-11 overview 1-10 protecting multiple servers 1-10 scaling up UPS capabilities 1-10 output specifications C-4, C-5 overcurrent protection 3-8, C-6 overview battery maintenance 5-1 communications port 1-9 Compaq Multi-Server UPS Card 1-10 Compaq OnliNet Centro 1-9 Compaq Power Management Software 1-9 Compaq Scalable UPS Card 1-10 Compaq SNMP-EN Internal Adapter 1-11 FailSafe III 1-9 installa
Index disconnecting the faceplate, illustrated 5-6 disposing of used batteries 5-12 hot swapping 5-5 installing new batteries 5-9 options 5-4 partially removing the battery pack, illustrated 5-7 procedure 5-4 reattaching the LED display cable 5-11 removing battery cable retainer bracket, illustrated 5-8 removing screw, illustrated 5-8 removing the battery pack 5-5 removing the faceplate, illustrated 5-6 testing new batteries 5-11 warning concerning battery reconnection 5-10 warning concerning LED display c
8 Compaq 3000 Series UPS Operation and Reference Guide switching the UPS off See STANDBY button symbols in text viii symbols on equipment viii system administrator specifying the shutdown sequence 1-10 using Compaq Power Management Software 1-9 T technical support xi telephone numbers xii TEST/ALARM RESET button exiting Configure mode 4-7 initiating a self-test 3-11 initiating Configure mode 4-2, 4-6, 4-7 testing new batteries 5-11 toggling a configuration parameter 4-7 warning on testing new batteries 5
