User's Manual

6-20
Troubleshooting
Writer: IM Project: Compaq Professional Workstation AP200 Reference Guide Comments: 352620-003
File Name: G-CH06.DOC Last Saved On: 12/15/98 4:26 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving CD-ROM Problems
If you encounter CD-ROM problems, refer to the common causes and
solutions listed in the following table or to the documentation that came
with the optional CD-ROM.
Table 6-9
Solving CD-ROM Problems
Problem Cause Solution
System will not boot
from CD-ROM drive.
The CD-ROM boot is not
enabled through the Computer
Setup utility.
Run the Computer Setup
utility and set the drive
priorities.
CD-ROM devices are
not detected, driver is
not loaded.
CD-ROM drive is not
connected properly or is not
properly terminated.
Refer to the documentation
that came with the CD-
ROM.
Solving Software Problems
Most software problems occur as a result of the following:
■ The application was not installed correctly.
■ Memory was not allocated correctly.
■ There is a conflict between applications.