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Notice



2000 Compaq Computer Corporation.

OMPAQ

, the Compaq logo, and A

RMADA

Registered in U. S. Patent and Trademark Office

Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States

and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States

and other countries.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information

in this document is subject to change without notice and is provided “as is” without warranty of any kind.

The entire risk arising out of the use of this information remains with the recipient. In no event shall

Compaq be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever

(including without limitation, damages for loss of business profits, business interruption, or loss of business

information), even if Compaq has been advised of the possibility of such damages. The limited warranties

for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing

herein should be construed as constituting a further or additional warranty.

AINTENANCE AND

ERVICE

UIDE

Compaq Armada E500 and Armada V300 Series of Personal Computers

Fourth Edition April 2000

First Edition November 1999

Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 128679-004

Spare Part Number 162812-001

Summary of content (155 pages)

PAGE 1
Notice  2000 Compaq Computer Corporation. COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and Trademark Office Microsoft, Windows, Windows NT, are registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are registered trademarks of Intel Corporation in the United States and other countries. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
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CONTENTS preface USING THIS GUIDE chapter 1 PRODUCT DESCRIPTION 1.1 Computer Features and Models ................................................1-1 Models .....................................................................................1-2 Features....................................................................................1-8 1.2 Intelligent Manageability ........................................................1-10 Accessing the Web Agent .....................................................
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2.5 Compaq Utilities ....................................................................... 2-9 Selecting Computer Setup or Compaq Diagnostic for Windows............................................................................ 2-9 Using Computer Setup .......................................................... 2-10 File Menu .............................................................................. 2-11 Security Menu .......................................................................
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chapter 5 REMOVAL AND REPLACEMENT PROCEDURES 5.1 5.2 5.3 5.4 5.5 Serial Number ...........................................................................5-1 Disassembly Reference Chart ...................................................5-2 Preparing the Computer for Disassembly .................................5-3 Computer Feet ...........................................................................5-4 Mini PCI Slot ............................................................................
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chapter 6 SPECIFICATIONS.......................................................................................... 6-1 appendix a CONNECTOR PIN ASSIGNMENTS ...................................................................A-1 appendix b POWER CORD SET REQUIREMENTS...............................................................B-1 LEEE Contents a.
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preface U SING T HIS G UIDE This Maintenance and Service Guide is a troubleshooting reference that can be used when servicing the Compaq Armada E500 and Armada V300 Series of Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Armada E500 and Armada V300 Series of Personal Computers without notice.
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Technician Notes ! ! WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
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chapter 1 P RODUCT D ESCRIPTION 1.1 Computer Features and Models The Compaq Armada E500 and Armada V300 Series of Personal Computers offer advanced modularity, Intel Pentium II, III, and Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. The computers provide desktop functionality and connectivity through the optional expansion base, convenience base, or port replicator. Figure 1-1.
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Models The Armada E500 model naming conventions are shown in Table 1-1. The computer model designation is composed of a group of characters that define each model’s features.
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Table 1-2 Compaq Armada E500 Computer Models 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3
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Table 1-2 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A 1-4 E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E E 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P3 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 P2 500 500 500 500 500 500 500 500 500 45
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The Armada V300 model naming conventions are shown in Table 1-3. The computer model designation is composed of a group of characters that define each model’s features.
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Table 1-4 Compaq Armada V300 Computer Models 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
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Table 1-4 continued 1 2 3 4 5-6 7-9 10 11 12 13-14 15 16 17-19 20-21 22 23 24 SKU# Config.
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Features The computer has the following features: ■ The following processors are available, varying by computer model: ■ The Armada E500 features an Intel Pentium III 700-, 650-, 600-, 500- or 450-MHz processor or Intel Pentium II 400- or 366-MHz processor, with 256-KB integrated cache, depending on computer model. ■ The Armada V300 features an Intel Celeron 2 500-, 466- or 400MHz processor, with 128-KB integrated L2 cache, varying by computer model.
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■ Mini PCI 56K V.90 modem, or optional Mini PCI V.90 modem plus 10/100 NIC combination card ■ The following PC Card features are available, varying by computer model: ■ The Armada E500 features two Type II PC Card slots with support for both 32-bit CardBus and 16-bit PC Cards; Zoomed video is supported in the bottom slot. ■ The Armada V300 features one Type II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards.
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1.2 Intelligent Manageability Intelligent Manageability consists of preinstalled software tools for the computer and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. It provides the following functions: ■ Asset Management: provides detailed configuration and diagnostic information. ■ Fault Management: prevents, predicts, and alerts of impending hardware problems. ■ Security Management: protects unauthorized access to data and components.
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■ Inventory information—The network administrator can retrieve information about the computer over the network by using Compaq Insight Manager or any PC management tool provided by Compaq Solution Partners.
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Fault Management Alerts Alerts can be enabled, disabled, and tested, and software can be set to back up information whenever a hard drive alert occurs. ■ While the computer is connected to a network, alerts pop up on the computer display and are simultaneously reported to the network console. ■ System temperature alert—reports overheating. As the system temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.
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Configuration Management Configuration Management optimizes software upgrade and customer support procedures. Compaq provides support software to optimize the performance of the computer. This support software is accessible through a monthly CD-ROM subscription. Support software can also be downloaded from the Compaq Web site at www.compaq.com/support/ portables.
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1.3 Computer External Components The external components on the display and left side of the computer are shown in Figure 1-2 and described in Table 1-5. Figure 1-2.
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Table 1-5 Display and Left Side Components Item Component Function 1 2 Tilt feet (2) Battery bay 3 Armada E500: DualBay Armada V300: Fixed diskette drive Display release latch Audio bass port MultiBay Tilt the computer for ease of use. Accepts a 9- or 6-cell Lithium ion (Li ion) primary battery pack. Accepts a removable diskette drive or 9- or 6-cell Li ion primary battery pack. Accepts diskettes. 4 5 6 7 8 Volume buttons Power/suspend light (green) 9 Battery light (green) Opens the computer.
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The external components on the right side of the computer are shown in Figure 1-3 and are described in Table 1-6. Figure 1-3.
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Table 1-6 Right Side Components Item 1 2 3 4 5 6 7 8 9 Component Function PC Card slots* Supports 32-bit (CardBus) and 16-bit PC Cards. * The Armada E500 has two PC Card slots; the Armada V300 has only one PC Card slot. Stereo speaker/ Connects stereo speakers, headphones, or headphone jack headset. This jack is driven by an amplifier and has volume control. The internal computer speakers are turned off when external speakers or headphones are plugged into this jack.
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The external components on the rear of the computer are shown in Figure 1-4 and described in Table 1-7. Figure 1-4.
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Table 1-7 Rear Components Item Component Function 1 2 AC Adapter connector Universal Serial Bus (USB) connector 3 4 External monitor connector Serial connector 5 Docking connector 6 Parallel connector 7 Keyboard/mouse connector Connects the AC power adapter. Connects USB devices, such as cameras for video conferencing, or hubs which connect multiple USB devices. The USB connector is a powered hub.
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Computer keyboard components are shown in Figure 1-5 and described in Table 1-8. Figure 1-5.
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Table 1-8 Keyboard Components Item Component Function 1 Power switch 2 Suspend button 3 Display switch 4 Page up and page down keys Embedded numeric keypad Cursor-control keys Windows application key TouchPad (TouchPad models only) Left and right TouchPad buttons (TouchPad models only) Microsoft logo key Caps lock key Turns the computer on or off of exits Suspend1. Initiates or exits Suspend1. When pressed with the Fn key, initiates Hibernate.
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Additional computer keyboard components are shown in Figure 1-6 and described in Table 1-9. Figure 1-6.
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Table 1-9 Keyboard Components (continued) Item Component Function 1 Hard drive light (green) 2 MultiBay light (green) 3 Num lock light Turns on when the hard drive is being accessed. Turns on when a MultiBay device is being accessed or a battery pack in the MultiBay is charging or waiting to be charged. Turns on when the numeric lock function is on. Turns on when the caps lock function is on. Turns on when the scroll function is on. Turns on the scroll function. Turns on the numeric lock function.
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The external components on the bottom of the computer are shown in Figure 1-7 and are described in Table 1-10. Figure 1-7.
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Table 1-10 Bottom Components Item Component Function 1 Mini PCI slot cover 2 3 Battery release latch Hard drive cover release latch Hard drive cover screw Hard drive cover Diskette drive release latch Contains the mini PCI modem or network interface card. Releases the battery from the battery bay. Releases the hard drive cover. 4 5 6 7 MultiBay release latch Secures the hard drive cover. Covers the hard drive bay. Releases the device from the DualBay on the Armada E500.
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1.4 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3 for the illustrated parts catalog and Chapter 5 for removal and replacement procedures.
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chapter 2 T ROUBLESHOOTING Follow these basic steps when beginning the troubleshooting process: 1. Complete the preliminary steps listed in Section 2.1. 2. Run the Power-On Self-Test (POST) as described in Section 2.3. 3. Run Computer Setup as described in Section 2.5. 4. If you are unable to run POST or if the problem persists after running POST, perform the recommended actions described in the diagnostic tables in Section 2.5.
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The following table describes the troubleshooting actions: If You Want To: Then Run: Check for POST error messages POST Perform any of the following: Check the system Computer Setup configuration Set the system power management parameters Return the system to its original configuration Check system configuration of installed devices 2.1 Preliminary Steps IMPORTANT: Use AC power when running POST or Computer Setup.
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NOTE: If a problem only occurs when an external device is connected to the computer, the problem could be with the external device or its cable. Isolate the problem by running POST with and without the external device connected. 8. Use Compaq Utilities and loopback plugs in the serial and parallel connectors if you plan to test these ports. Follow these steps to run Compaq Utilities: a. If you are running Compaq Utilities from the hard drive, turn on or restart the computer.
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2.3 Power-On Self-Test (POST) The Power-On Self-Test (POST) is a series of tests that run every time the computer is turned on. POST verifies that the system is configured and functioning properly. To run POST, complete the following steps: 1. Complete the preliminary steps (Section 2.1). 2. Turn on the computer. If POST does not detect any errors, the computer beeps once or twice to indicate that POST has run successfully.
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If you receive one of the error messages listed below, follow the recommended action. Table 2-1 Warning Messages Message Description Recommended Action CMOS checksum invalid, run SCU CMOS RAM information has been corrupted. Run Computer Setup (Section 2.5) to reinitialize CMOS-RAM. CMOS failure, run SCU CMOS RAM has lost power. Run Computer Setup (Section 2.5) to reinitialize CMOS-RAM. Diskette controller error The diskette drive controller failed to respond to the recalibrate command.
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Table 2-1 continued Message Description Recommended Action Keyboard failure The keyboard failed to respond to the RESET ID command. Replace the keyboard. If the problem persists, replace the system board. No interrupts from Timer 0 The periodic timer interrupt is not occurring. Replace the system board. ROM at xxxx (LENGTH yyyy) with nonzero checksum (zz) An illegal adapter ROM was located at the specified address.
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Fatal errors emit a beep and may display a FATAL message. Fatal errors indicate severe problems, such as a hardware failure. Fatal errors do not allow the system to resume. Some of the Fatal error beep codes are listed at the end of this section. Table 2-2 Fatal Error Messages Message Description Beep code CMOS RAM test failed A walking bit test of CMOS RAM location 0E (Hex) - 3F (Hex) failed.
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Table 2-3 Fatal Error Beep Codes Beep Code Beep Sequence Description Recommended Action 0 S-S-S-P-S-S-L-P The DMA page registers are faulty. Replace system board. 1 S-S-S-P-S-L-S-P The refresh circuitry is faulty. 2 S-S-S-P-S-L-L-P The ROM checksum is incorrect. 3 S-S-S-P-L-S-S-P The CMOS RAM test failed. 4 S-S-S-P-L-S-L-P The DMA controller is faulty. 5 S-S-S-P-L-L-S-P The interrupt controller failed. 6 S-S-S-P-L-L-L-P The keyboard controller failed.
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2.5 Compaq Utilities Compaq Utilities contain several functions that Determine if various computer devices are recognized by the system and are operating properly. Provide information about the system once it is configured. Compaq Utilities include the following programs: Computer Setup Compaq Diagnostics To access Compaq Utilities: 1. Turn on or restart the computer by clicking StartàShut DownàRestart the computer. 2.
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Using Computer Setup All information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. NOTE: Your settings in Computer Setup are not affected by updating the system ROM. To view information or change a setting in Computer Setup: 1. Turn on or restart the computer. When the blinking cursor appears in the upper-right corner of the screen, press F10. To change the language, press F2. To view navigation information, press F1.
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File Menu Begin here System information To do this View identification information about the computer, docking base, and battery packs. View specification information about the processor, memory and cache size, and ROM date and family. Save to floppy Save system configuration to a diskette. Restore from floppy Restore system configuration from a diskette. (The diskette contains your personal configuration, so you should restore from the diskette before using the Quick Restore CD-ROM.
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Security Menu Begin here To do this Setup password Enter, change, or delete a setup password. Power-on password Enter, change, or delete a power-on password. Password options Enable/disable: QuickLock/QuickBlank. Lock keyboard and pointing stick or touchpad at startup. (These features can be enabled only when a power-on password is set.) DriveLock passwords Enter, change, or delete a DriveLock password. Device security Enable/disable Ports or diskette drives. Diskette write.
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Advanced Menu Begin here To do this Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, you may want to disable QuickBoot.) MultiBoot, which enables you to set a startup sequence that can include any drives in the system. Device Options Enable/disable the embedded numeric keypad at startup.
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Using Compaq Diagnostics for Windows 1. Access Compaq Diagnostics for Windows by selecting StartàSettingsàControl PanelàCompaq Diagnostics. 2. To select a category, choose one of two methods: Select the Categories menu, then select a category from the drop-down list. Select a category icon on the toolbar. 3. To run diagnostic tests: a) Select the Test tab. b) In the scroll box, select the category or device you want to test. c) Select the Quick, Complete, or Custom test type.
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Factory Default Settings Table 2-4 Initialization Enable POST Memory Test Checked (enabled) Keyboard Num Lock Unchecked (Off) Hard drive boot sequence 1 Hard drive in the computer MultiBay 2 Hard drive in the computer hard drive bay Boot display Auto Language Language of country Table 2-5 Ports Serial port 3F8, IRQ4 Infrared port 2F8, IRQ9 Parallel port 378, IRQ7 Ethernet port 300, IRQ11 Troubleshooting COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercro
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Table 2-6 Power Low Battery Warning Beep Checked (enabled) External Energy Saving Monitor Connected Unchecked (not connected) Power Management Enabled While operating on battery power Conservation Level High Level Definition High Suspend Time: 3 minutes Hibernation Timeout: Immediate Drive Timeout: 1 minute Screen Timeout: 1 minute Medium Suspend Time: 5 minutes Hibernation Timeout: 1 hour Drive Timeout: 2 minutes Screen Timeout: 3 minutes Custom Allows the desired times to be customized.
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2.6 Troubleshooting Without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of messages that may be displayed on the screen. Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.
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Table 2-8 Solving Audio Problems Problem Possible Cause Computer does not System beeps have beep after the Power- been turned down. On Self-Test (POST). Internal speaker does Volume may be not produce sound turned off or set too when an external low. audio source is connected to the stereo line-in jack. Solution Use the Fn+F5 hotkeys to turn up the system volume. Adjust the overall volume with the Fn+F5 hotkeys. Adjust the overall volume by pressing the Fn+F5 hotkeys.
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Table 2-8 continued Problem Possible Cause Solution External microphone does not work (continued). Sound source not selected. Ensure that microphone is selected as the recording source in Control Panel à Multimedia and that the recording level is adjusted. External microphone does not work (continued). Audio settings are not set correctly. Check the game program's audio settings. Volume control on the computer is turned down. Adjust the computer volume with the Fn+F5 hotkeys.
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Table 2-9 Solving Battery/Battery Gauge Problems Problem Possible Cause Computer is beeping and battery power light is blinking Battery pack charge is low. Solution Charge the battery pack by connecting to an external power source. Replace the battery pack with another fully charged battery. Initiate Hibernation or turn the computer off until AC power or a fully charged battery is available. Computer battery charge light blinks to indicate low battery condition, but computer does not beep.
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Table 2-9 continued Problem Possible Cause Solution Battery charge does not last very long (continued). Battery is exposed to Put the computer in a extremely cold warmer place and temperatures. recharge the battery pack. NOTE: The recommended operating temperature range for the battery is from 10°C to 40°C (50°F to 104°F). The recommended storage temperature range for the battery is from 0°C to 30°C (32°F to 86°F). Battery conservation is disabled or set to drain. Reset the battery conservation level.
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Table 2-10 Solving Compact Disc and DVD-ROM Problems Problem Possible Cause Solution Drive cannot read a disc Disc is not properly seated in the drive. Open the loading tray, insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open the loading tray, turn over the disc (label facing up), then close the tray. Disc has a scratch on its surface. Insert a different disc. Drive is not connected properly.
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Table 2-11 Solving Diskette Drive/SuperDisk LS-120 Drive Problems Problem Possible Cause Solution Drive cannot write to a diskette. Diskette is not formatted. Format the diskette. Diskette is write-protected. Use another diskette that is not write-protected or disable the write-protect feature. Writing to the wrong drive. Check the drive letter in your path statement. Not enough space is left on the diskette. Save the information to another diskette. Drive is disabled.
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Table 2-12 Solving Hard Drive Problems Problem Possible Cause Solution Accessing information on the hard drive is much slower than usual. Hard drive entered low power state due to timeout and is now exiting from it. Wait for the system to restore the previously saved data to its state prior to initiating a low power state. Hard drive is fragmented/not optimized or has errors. Run ScanDisk and Disk Defragmenter. Hard drive does not work. Hard drive is not seated properly.
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Table 2-13 Solving Infrared Problems Problem Possible Cause Solution Cannot communicate The appropriate with another software is not computer. running on both computers. Install the appropriate software on the second device, start the second device, and start the program on both computers. The other computer Communication between does not have an infrared devices must use IrDA-compliant the same communications infrared port. Your protocol.
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Table 2-13 continued Problem Possible Cause Cannot transmit data. Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. Solution Remove the interfering light source(s). There is interference Keep remote control units from other wireless such as wireless devices. headphones and other audio devices away from the infrared connections. Infrared port doesn’t work. There is a physical obstruction in the way.
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Table 2-14 Solving Keyboard Problems Problem Possible Cause Solution Screen is blank and keyboard is working. A screen timeout has been initiated. Press any key to refresh the screen. QuickLock/QuickBlank has been initiated. To enable the keyboard and return your information to the screen, enter your power-on password. LCD has been disabled. Press Fn+F4 to cycle from external monitor to internal LCD. Embedded numeric Num Lock function is keypad on not turned on. computer keyboard is disabled.
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Table 2-15 Solving Modem Problems Problem Possible Cause Solution Modem loses connection. The cable connection from the phone line to the modem is loose. Check to make sure the telephone cable is properly connected. Call Waiting has not been disabled. Disable Call Waiting: 1. Select Start à Setting à Control Panel à select Modems. 2. From the General tab of the Modems Properties page, select Dialing Properties.
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Table 2-15 continued Problem Possible Cause Modem does not dial correctly. Telephone number is not entered correctly in the modem’s dialing software. Solution Characters are There is noise in the garbled/transfer rates telephone line. are slow. Make sure the telephone number you dialed is correct if you are using the dialing directory or the terminal mode. Dial 1 if using dialing long distance. The other line could be busy or not answering. Make sure call waiting is disabled.
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Table 2-15 continued Problem Possible Cause Solution Phone line noise causing a disconnection. Hang-up Delay S Register (S10) set too low. No dial tone Phone service is not connected to the telephone wall jack. Change S10 default to 150. To set S10=150: 1. Select Start à Programs à Accessories à HyperTerminal, then go to Command Mode. 2. Type ATS10=150 and press Enter. This command causes the modem to take longer to disconnect even if there is noise on the line.
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Table 2-15 continued Problem Possible Cause Solution No dial tone (continued) The modem is not responding to commands from the computer keyboard. Verify the modem and computer are connected: 1. Select Start à Programs à Accessories à HyperTerminal, then go to Terminal Mode. 2. Type AT and press the Enter key. If the modem displays OK, the modem and computer are working together. If the modem displays ERROR, or does not respond, restart the computer and repeat step 1. 3.
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Table 2-15 continued Problem Possible Cause Solution Modem does not connect at highest speed (continued). The service or site called does not support 56K or supports an incompatible 56K implementation. An internal modem supports K56flex. To find an Internet service provider (ISP) that supports K56flex, go to the Compaq Web site at www.compaq.com. There is noise on the The 56K protocol of an telephone line.
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Table 2-16 Solving PC Card Problems Problem Possible Cause Solution Computer does not beep when a PC Card is inserted. PC Card is not inserted properly. Try reinserting the card. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins. Speakers are turned off or volume is turned down. Adjust the volume control on the computer. PC Card or card Check the list of PC driver is not PCMCIA Cards tested successfully compliant.
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Table 2-16 continued Problem Possible Cause Solution Network PC Card does not work (continued). Network PC Card or Check the list of PC driver is not PCMCIA Cards tested successfully compliant. in Compaq PC Card platforms. Storage PC Card does not work. SRAM and flash memory PC Cards require the memory card driver to be loaded. Memory cards can only be accessed using DOS real mode drivers. You are trying to access the storage PC Card using the wrong drive letter.
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Table 2-17 Solving Power Problems Problem Possible Cause Computer will not turn on. Battery is discharged and computer is not connected to a power source. Solution Charge the battery pack. Replace the battery pack. Connect the computer to an external power source. Battery is discharged and cables to the external power source are unplugged. Computer turned off while it was left unattended. Computer initiated because of a critical low battery condition.
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Table 2-18 Solving Screen Problems Problem Possible Cause Solution Characters on computer display are dim. Computer is in direct Move the computer or adjust the screen. light. The brightness control Adjust the brightness is not set properly. control by pressing the Fn+F10 hotkeys. You may have a screen saver or screen blanking utility installed. Press any key to refresh the screen. Screen timeout was initiated. Press any key to light the screen.
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Table 2-18 continued Problem Possible Cause Characters on computer display are dim (continued). Power Management, which controls Suspend and Hibernation, is disabled and the battery pack has discharged. Computer screen is blank and external monitor displays information. Solution Replace the battery pack and turn on the computer. Connect the computer to an external power source and turn on the computer. Display was switched to the external monitor.
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Table 2-19 Solving USB Problems 2-38 Problem Possible Cause Solution External device connected to a USB connector does not work. The operating system limits external devices connected by USB to two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier.
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chapter 3 I LLUSTRATED P ARTS C ATALOG This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers for the Compaq Armada E500 and Armada V300 Series of Personal Computers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1.
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3.2 Computer System Major Components Figure 3-2.
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Table 3-1 Spare Parts: Computer System Major Components Item 1 2a 2b 2c 2d 2e 2f 2g 2h 3 4 Description Spare Part Number Display assembly 15.0-inch, TFT, XGA 190806-001 (use only with config. codes beginning with “DX” and “FFH”) 14.1-inch, TFT, XGA 159532-001 use only with config. codes beginning with “CXX”, “CZQ”, “DC”, “DN9”, “DPB”, “DVR”, “FFD”, and config. codes “DN81”, “DN82”, “DN84”, “DN85”, “DJD3”, and “DJD4”. 13.3-inch, TFT, XGA (Armada E500 only) 167133-001 use only with config.
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Table 3-1 continued Item 4 5a 5b 6 7 Description Spare Part Number Keyboard without pointing stick 154877-XXX Arabic -171 Latin American Belgian -181 Spanish -161 Brazilian -201 Norwegian -091 Danish -081 Portuguese -131 French -051 Spanish -071 French Canadian -121 Swedish -101 German -041 Swiss -111 International -002 Taiwanese -AB1 Italian -061 Turkish -141 Japanese -291 U.K. English -031 Korean -AD1 U.S.
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Table 3-1 continued Item 7 8 9 Description Spare Part Number System board (continued) Armada V300 only Intel Celeron 500-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “DVR”) Intel Celeron 466-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “DVP”) Intel Celeron 466-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “CXX” and “DVQ” and config.
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Table 3-1 continued Item Description Spare Part Number 10 11a 11b 12 CPU base enclosure Removable diskette drive (Armada E500 only) Fixed diskette drive (Armada V300 only) Removable hard drive 18.0 GB (Armada E500 only; available only as an option) 12.0 GB (Armada E500 only) 6.0 GB 4.3 GB 10.0 GB (available only as an option) Modem or combination modem/network interface (NIC) card Type-II V.
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3.3 Miscellaneous Plastics Kit Components Figure 3-3.
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3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices Table 3-3 Spare Parts: Mass Storage Devices Item 1 2 3 4 5 6 3-8 Description Hard drive 18.0 GB (Armada E500 only; available only as an option) 12.0 GB (Armada E500 only) 6.0 GB (Armada E500 only) 4.3 GB 10.0 GB (available only as an option) 24X CD-ROM drive 8X DVD-ROM drive 4X DVD-ROM drive Removable diskette drive, 1.44-megabyte, 3.
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3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated) Description Power cord, black, 6 feet Australian -011 Danish -081 International -021 Italian -061 Japanese -291 RJ11 modem cable RJ45 modem cable Hard drive adapter Battery charger AC Adapter, 50 W Spare Part Number Korean Swiss U.K. English U.S.
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chapter 4 R EMOVAL AND R EPLACEMENT P RELIMINARIES This chapter provides essential information for proper and safe removal and replacement service. 4.
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Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; they tear easily.
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■ Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or to liquids. ■ If a drive must be mailed, do the following: place the drive into a bubble pack mailer or other suitable form of protective packaging; label the package “Fragile: Handle With Care.” 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD).
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■ Place reusable electrostatic-sensitive parts from assemblies in protective packaging or non-conductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground, and that proper materials were selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
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4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megaohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snug against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
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Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing DIPS from vinyl tray Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000
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chapter 5 R EMOVAL AND R EPLACEMENT P ROCEDURES This chapter provides removal and replacement procedures for the Compaq Armada E500 and Armada V300 Series of Personal Computers. 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer (Figure 5-1). Figure 5-1.
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5.2 Disassembly Reference Chart Use the chart below to determine the section number to be referenced when removing components from the computer. Table 5-1 Disassembly Sequence Chart 5.3 Preparing the Computer for Disassembly 5.4 Computer Feet 5.5 Mini PCI Slot Removing the Mini PCI Slot Cover Installing a Modem or Modem/Network Interface Card 5.6 Touch Button 5.7 Keyboard 5.8 Memory Removing a Memory Expansion Board Installing a Memory Expansion Board 5.9 Display Assembly 5.
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5.3 Preparing the Computer for Disassembly Perform the following steps before disassembling the computer. Consult the computer reference guide, available as an electronic book on the QuickRestore CD-ROM, for instructions on the steps below. 1. Undock the computer from the docking base. 2. Disconnect the AC Adapter and external devices. 3. Remove any battery packs inserted into the battery bay, DualBay (Armada E500 only), or MultiBay. 4.
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5.4 Computer Feet The base feet are oblong, adhesive-backed rubber pads. The base feet are included in the Miscellaneous Plastic Kit.
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5.5 Mini PCI Slot Modem and Modem/Network Interface Card Spare Part Number Information Mini PCI V. 90 modem card 121895-001 Mini PCI V. 90 modem/Network Interface Card 153207-001 Removing the Mini PCI Slot Cover 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the front facing forward. 3. Remove the two screws that secure the mini PCI slot cover to the base enclosure (Figure 5-3). 4.
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Installing a Modem or Modem/Network Interface Card 1. Remove the mini PCI slot cover. 2. Remove the two screws that secure the modem or modem/NIC to the system board (Figure 5-4). 3. Make sure the appropriate RJ11/RJ45 cover(s) are removed from the base enclosure. 4. Install the card into the mini PCI slot, making sure to seat the card connector on the system board . Figure 5-4.
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5.6 Touch Button Touch Button Spare Part Number Information Touch Button without TouchPad (Armada E500 only) Touch 3 Button with TouchPad Touch Button with TouchPad 159530-001 188645-001 135227-001 Removing the Touch Button 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the front facing forward. 3. Open the computer. 4. Use a flat blade screwdriver to pry the upper right corner of the touch button away from the top cover (Figure 5-5). 5.
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8. Disconnect the touch button cable from the touch button (Figure 5-6). NOTE: The touch button cable is included in the Miscellaneous Plastic Kit.
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5.7 Keyboard Keyboard with Pointing Stick Spare Part Number Information (Armada E500 only) Keyboard with Pointing Stick Brazilian -201 Italian Belgian -181 International Danish -081 Japanese French -051 Korean French Latin American Spanish Canadian -121 -041 Norwegian German Portuguese -061 -002 -291 -AD1 -161 -091 -131 154876-XXX Spanish Swedish Swiss Taiwanese U.K. English U.S.
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Removing the Keyboard 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the front facing forward. 3. Remove the screw that secures the keyboard (Figure 5-7). Figure 5-7.
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4. Turn the computer right side up with the front facing forward. 5. Open the computer. 6. Slide the four latches forward. located along the top of the keyboard 7. Swing the back edge of the keyboard (Figure 5-8). up and forward Figure 5-8.
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8. Release the ZIF (Zero Insertion Force) connector that connects the keyboard cable (Figure 5-9). 9. Disconnect the keyboard cable from the system board . 10. (Armada E500 only) Release the ZIF connector that connects the pointing stick cable . 11. (Armada E500 only) Disconnect the pointing device cable from the system board . Figure 5-9. Releasing and Disconnecting the Keyboard Cables 12. Remove the keyboard. Reverse the removal procedure described above to replace the keyboard.
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5.8 Memory The Compaq Armada E500 and Armada V300 Series feature two memory expansion slots, located under the keyboard. Depending on the computer model, one slot will contain a 64- or 32-MB memory expansion board. ! WARNING: Failure to unplug the power cord and remove the battery pack before installing a memory expansion board can damage the equipment and expose you to the risk of electrical shock. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
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Removing a Memory Expansion Board 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Spread the retaining tabs apart tilts upward (Figure 5-10). . The memory expansion board 4. Lift the edge of the memory expansion board and slide it gently out of the memory expansion slot at a 45-degree angle . 5. Place the memory expansion board in an electrostatic-safe container. Figure 5-10.
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Installing a Memory Expansion Board All memory expansion boards are asymmetrically keyed (notched) to ensure correct positioning. Memory expansion boards can be used in either memory expansion slot. 1. Insert the memory expansion board into an empty memory expansion slot at a 45-degree angle (Figure 5-11). 2. Push the memory expansion board down in the plastic retention clips. until the board is seated 3. Run Computer Setup (refer to Section 2.5). Figure 5-11.
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5.9 Display Assembly Display Assembly Spare Part Number Information Display assembly 15.0-inch, TFT, XGA (use only with config. codes beginning with “DX” and “FFH”) Display assembly 14.1-inch, TFT, XGA use only with config. codes beginning with “CXX”, “CZQ”, “DC”, “DN9”, “DPB”, “DVR”, “FFD”, and config. codes “DN81”, “DN82”, “DN84”, “DN85”, “DJD3”, and “DJD4”. 13.3-inch, TFT, XGA (Armada E500 only) use only with config. codes beginning with “DNN” and config. code “DN83”. 13.
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Removing the Display 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer so the rear panel faces forward (Figure 5-12). 3. Remove the screws that secure the hinge cover cover . 4. Lift the hinge cover up and switch and remove it. Figure 5-12.
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5. Open the computer as far as it will open. 6. Push the back of the switch cover up (Figure 5-13). 7. Position the computer so the front faces forward. 8. Swing the switch cover up and forward . 9. Remove the switch cover. Figure 5-13.
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NOTE: The hinge and switch covers are spared in the Miscellaneous Plastics Kit. Switch and Hinge Cover Spare Part Number Information Miscellaneous Plastics Kit, includes: Switch cover Hinge cover Real time clock (RTC) battery Touch button cable Front shield Diskette drive bezel Hard drive cover Mini PCI slot cover 10. Remove the screws (Figure 5-14).
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12. Position the computer so the rear panel faces forward. 13. Remove the two screws that secure the display assembly to the base enclosure (Figure 5-15). NOTE: When these screws are removed, the display assembly is unsupported. Make sure to provide support for the display assembly when removing these screws. 14. Remove the display assembly . Figure 5-15. Removing the Display Assembly Reverse the removal procedure described above to replace the display assembly.
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5.10 Real Time Clock (RTC) Battery The RTC battery is spared in the Miscellaneous Plastics Kit.
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5.11 LED Board LED Board Spare Part Number Information LED Board 159539-001 Removing the LED Board 1. Prepare the computer for disassembly (Section 5.3) 2. Remove the switch cover (Section 5.9). 3. Disconnect the display ground cables (Section 5.9) and RTC battery cable (Section 5.10) from the LED board. 4. Remove the screw that secures the LED board to the system board (Figure 5-17). 5. Lift up on the right side of the LED board the system board. to disconnect it from Figure 5-17.
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5.12 Top Cover Top Cover Spare Part Number Information Top Cover without TouchPad 159533-001 Removing the Top Cover 1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components: touch button (Section 5.6) keyboard (Section 5.7) display assembly (Section 5.9) LED board (Section 5.11). 2. Turn the computer bottom side up with the front facing forward. 3.
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NOTE: The diskette drive bezel is spared in the Miscellaneous Plastic Kit. Diskette Drive Bezel Spare Part Number Information Miscellaneous Plastics Kit, includes: Switch cover Hinge cover Real time clock (RTC) battery Touch button cable Front shield Diskette drive bezel Hard drive cover Mini PCI slot cover 159536-001 RJ-11 modem cover RJ-45 LAN cover Computer feet Display screw covers TV out connector cover PC Card space saver Diskette drive space saver CD-ROM drive space saver Infrared lens 6.
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7. Turn the computer top side up with the rear panel facing forward. 8. Remove the screw that secures the top cover to the base enclosure (Figure 5-20). 9. Disconnect the left system board. and right speaker cables from the Figure 5-20.
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10. Lift the back edge of the top cover (Figure 5-21). and swing it forward Figure 5-21. Removing the Top Cover 11. Remove the top cover. Reverse the removal procedure described above to replace the top cover.
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5.13 Front Shield The front shield is spared in the Miscellaneous Plastics Kit.
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3. Remove the screw (Figure 5-22). that secures the front shield to base enclosure 4. Lift the front edge of the front shield up and swing it toward the back of the computer . Figure 5-22. Removing the Front Shield 5. Remove the front shield. Reverse the removal procedure described above to replace the front shield.
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5.14 Diskette Drive (Armada V300 only) Diskette Drive Spare Part Number Information Diskette drive 160537-001 Removing the Diskette Drive 1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components: touch button (Section 5.6) keyboard (Section 5.7) display assembly (Section 5.9) LED board (Section 5.11) top cover (Section 5.12). 2. Release the ZIF connector that connects the diskette drive (Figure 5-23). 3.
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5.15 System Board IMPORTANT: When replacing the system board, remove the voltage converter board and retain it for use on the new system board. A new voltage converter board is not shipped with the new system board. Refer to Section 5.16 for voltage converter board removal procedures. System Board Spare Part Number Information Armada E500 only (all with 64 MB SDRAM) Intel Pentium III 700-MHz processor (use only with config.
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System Board continued Armada V300 only Intel Celeron 500-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “DVR”) Intel Celeron 466-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “DVP”) Intel Celeron 466-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “CXX” and “DVQ” and config. codes “DJD3” and “DJD4”) Intel Celeron 400-MHz processor with 64 MB SDRAM (use only with config. codes beginning with “CXW” and config.
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2. Turn the computer bottom side up with the front facing forward. 3. Disconnect the battery terminal cable from the system board (Figure 5-24). Figure 5-24.
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4. Turn the computer top side up with the rear panel facing forward. 5. Remove the two bushing guides the I/O bracket (Figure 5-25). 6. Remove the three screws enclosure. that secure the system board to that secure the system board to the base 7. Lift the system board straight out of the base enclosure . Figure 5-25. Removing the System Board Reverse the removal procedure described above to replace the system board.
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5.16 Voltage Converter Board IMPORTANT: When replacing the system board, remove the voltage converter board and retain it for use on the new system board. A new voltage converter board is not shipped with the new system board. Voltage Converter Board Spare Part Number Information Voltage converter board 152928-001 Removing the Voltage Converter Board 1. Prepare the computer for disassembly (Section 5.
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3. Lift the left and right edges of the voltage converter board to disconnect it from the system board (Figure 5-26). Figure 5-26. Removing the Voltage Converter Board 4. Remove the voltage converter board. Reverse the removal procedure described above to replace the voltage converter board.
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5.17 Fan IMPORTANT: The fan is to be replaced only by central repair depot personnel. Fan Spare Part Number Information Fan 159535-001 Removing the Fan 1. Prepare the computer for disassembly (Section 5.3) and, in the order below, remove the following components: modem or modem/Network Interface Card (Section 5.5) touch button (Section 5.6) keyboard (Section 5.7) display assembly (Section 5.9) LED board (Section 5.11) top cover (Section 5.12) front shield (Section 5.
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3. Remove the six screws that secure the fan and heat sink to the system board (Figure 5-27). 4. Disconnect the fan cable from the system board . 5. Remove the fan and heat sink from the system board . Figure 5-27.
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6. Remove the two screws that secure the fan to the heat sink (Figure 5-28). 7. Remove the fan from the heat sink . Figure 5-28. Removing the Fan Reverse the removal procedure described above to replace the fan and heat sink.
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chapter 6 S PECIFICATIONS This chapter provides physical and performance specifications for the Armada E500 and Armada V300 Personal Computers. Table 6-1 Computer Dimensions Height Depth Width U.S. Metric 1.65 in. 9.99 in 12.40 in 41.8 cm 316.0 cm 254.0 cm Weight 5.7 to 7.0 pounds, 2.60 to 3.20 kilograms, depending on depending on configuration configuration Standalone (Battery) Power Requirements Nominal operating voltage (Li ion) 10.
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Table 6-1 continued Altitude (unpressurized) Operating Nonoperating Shock Operating Nonoperating Vibration Operating Nonoperating U.S. Metric 0 to 10,000 ft. 0 to 30,000 ft. 0 to 3048 m. 0 to 9144 m. 10 G, 11 ms, half sine 240 G, 2 ms, half sine 0.5 G zero to peak, 10 to 500 Hz, 0.25 oct/min. 1.5 G zero to peak, 10 to 500 Hz, 0.50 oct/min. NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Table 6-2 14.
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Table 6-3 13.3-inch XGA, TFT Display U.S. Metric Dimensions Height Width Diagonal 7.98 in. 10.64 in. 13.30 in. 20.28 mm 27.03 mm 33.79 mm Number of Colors Up to 16.8 million Contrast Ratio 150:1 Brightness 120 nits minimum, 150 nits typical Pixel Resolution Pitch Format Configuration 1024 × 768 RGB stripe Backlight Edge lit, bottom Total Power Consumption 4.0 W 0.264 × 0.
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Table 6-4 12.1-inch SVGA, TFT Display U.S. Metric Dimensions Height Width Diagonal 9.70 in. 7.24 in. 12.10 in. 24.60 cm. 18.40 cm. 30.70 cm. Number of Colors Up to 16.8 million Contrast Ratio 150:1 Brightness 120 nits minimum, 150 nits typical Pixel Resolution Pitch Format Configuration 800 × 600 RGB Stripe Backlight Edge Lit Total Power Consumption 3.5 W 0.300 × 0.300 mm Table 6-5 12.1-inch SVGA, STN Display U.S. Metric Dimensions Height Width Diagonal 9.70 in. 7.24 in. 12.10 in. 24.
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Table 6-6 Hard Drives 18.0 GB 12.0 GB 10.0 GB 6.0 GB 4.3 GB User capacity per drive 18.0 GB 12.0 GB 10.0 GB 6.0 GB 4.3 GB Drive type 65 65 65 65 65 Drive height (with drive frame, in mm) 9.5 9.5 9.5 9.5 9.5 Drive width (with drive frame, in mm) 70.0 70.0 70.0 70.0 70.0 2.5-inch form factor Yes Yes Yes Yes Yes Sector interleave 1:1 1:1 1:1 1:1 1:1 Interface type ATA-4 ATA-4 ATA-4 ATA-4 ATA-4 Seek times (typical, including setting) Single track 2.3 ms 2.
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Table 6-7 Diskette Drive Diskette Size 3.5 inch Light On system Height 0.5 in. / 12.7 mm Bytes per Sector 512 Sectors per Track High Density Low Density 18 (1.44 MB) / 15 (1.2 MB) 9 Tracks per Side High Density Low Density 80 (1.44 MB) / 80 (1.
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Table 6-8 CD-ROM Drive Applicable Disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (Single/Multi-session) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center Hole Diameter Disc Diameter Disc Thickness Track Pitch .59 in. / 15 mm 12 cm, 8 cm 1.2 mm 1.
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Table 6-9 DVD-ROM Drive Applicable Disc DVD-5, DVD-9, DVD-10 CD-ROM mode 1, mode 2 CD-Digital Audio CD-XA mode 2 (Form 1, Form 2) CD-I mode 2 (Form 1 and Form 2) CD-I Ready CD-Bridge CD-R Photo CD (single/multisession) Center Hole Diameter Disc Diameter Disc Thickness Track Pitch .59 in. / 15 mm 12 cm, 8 cm 1.2 mm .74 µm Access Time Random Full Stroke < 150 ms < 225 ms Audio Output Level Line Out Headphone 0.
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Table 6-10 LS-120 SuperDisk Drive 1.68 MB DMF 1.44 MB 1.2 MB 1.
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Table 6-10 Continued 1.68 MB DMF 1.44 MB 1.2 MB 1.2 MB 720 KB Motor RPM 720± 0.5% 720± 0.5% 720± 0.5% 720± 0.5% 720± 0.
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Table 6-12 Lithium Ion Battery Packs Dimensions 9-cell primary battery pack Height Length Width Weight 6-cell primary battery pack Height Length Width Weight 6-cell MultiBay battery pack Height Length Width Weight U.S. Metric .81 in. 5.60 in. 3.80 in. 1.01 lb. 2.05 cm 14.30 cm 9.60 cm 462 g .81 in. 5.60 in. 3.80 in. 0.73 lb. 2.05 cm 14.30 cm 9.60 cm 334 g .53 in. 5.50 in. 5.23 in. 0.84 lb. 1.35 cm 14.00 cm 13.30 cm 382 g Energy and Environmental Requirements are the same for all battery packs.
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Table 6-14 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real Time Clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal Point Stick or External Mouse IRQ13 Coprocessor (Not available to any peripheral) IRQ14 IDE Interface (Hard Disk and CD-ROM Drive) IRQ15 Fixed Disk Drives on the expansion base or convenience b
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Table 6-15 System I/O Addresses I/O Address (Hex) System Function (Shipping Configuration) 000 - 00F DMA Controller no. 1 010 - 01F Unused 020 - 021 Interrupt Controller no.
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Table 6-15 Continued I/O Address (Hex) System Function (Shipping Configuration) 201 Joystick (Decoded in ESS1688) 202 - 21F Unused 220 - 22F Entertainment Audio 230 - 26D Unused 26E - 26 National 87334 "Super IO" Controller in expansion base/convenience base 278 - 27F 280 - 2AB Unused Unused 2A0 - 2A7 Expansion base/convenience base PC Card DMA Selection, Hard 2F0 - 2F7 Drive Reset, IDE Select, MultiBay Device Identification Unused Reserved Serial Port Unused 2F8 - 2FF Infrared port 300 -
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Table 6-16 System Memory Map Size Memory Address System Function 640 K 00000000 - 0009FFFF Base Memory 128 K 000A0000 - 000BFFFF Video Memory 48 K 000C0000 - 000CBFFF Video BIOS 160 K 000C8000 - 000E7FFF Unused 64 K 000E8000 - 000FFFFF System BIOS 15 M 00100000 - 00FFFFFF Extended Memory 58 M 01000000 - 047FFFFF Super Extended Memory 58 M 04800000 - 07FFFFFF Unused 2M 08000000 - 080FFFFF Video Memory (Direct Access) 4G 08200000 - FFFEFFFF Unused 64 K FFFF0000 - FFFFFFFF Sy
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appendix A C ONNECTOR P IN A SSIGNMENTS Table A-1 RJ-11 Connector 1 3 5 7 2 4 6 8 Pin Signal 1 NC_J3A 2 NC_J3B 3 TIP 4 RING 5 NC_J3C 6 NC_J3D 7 Unused 8 Unused Table A-2 Serial Connector 1 2 6 3 7 4 8 Pin 5 9 Pin Signal Signal 1 Carrier Detect 6 Data Set Ready 2 Receive Data 7 Ready to Send 3 Transmit Data 8 Clear to Send 4 Data Terminal Ready 9 Ring Indicator 5 Ground Connector Pin Assignments COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calver
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Table A-3 Microphone Jack Connector 1 Pin Signal 1 Audio in 2 Ground 2 Table A-4 Stereo Speaker/Headphone Jack Connector 1 Pin Signal 1 Audio out 2 Ground 2 Table A-5 Stereo Line-in Jack Connector 1 A-2 Pin Signal 1 Audio in 2 Ground 2 Connector Pin Assignments COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/07/00 9:24 AM Part Number: 128679-004 File name: Appa
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Table A-6 Parallel Connector 13 12 25 11 24 10 23 9 22 8 21 7 20 6 19 5 18 4 17 3 16 2 15 Pin Signal Pin Signal 1 Strobe 14 Auto Linefeed 2 Data Bit 0 15 Error 3 Data Bit 1 16 Initialize Printer 4 Data Bit 2 17 Select In 5 Data Bit 3 18 Ground 6 Data Bit 4 19 Ground 7 Data Bit 5 20 Ground 8 Data Bit 6 21 Ground 9 Data Bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper End 25 Ground 13 Select 1 14 Connector Pin Assignments C
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Table A-7 Docking Connector 30 60 90 120 1 31 61 91 Pin Signal Pin Signal 1 EBOXL 29 XA3/R IN 2 AGND 30 MID0/MIC IN 3 EBOXS1 31 AUGND 4 RED 32 XA0/L OUT 5 AGND 33 XSD/MIC SN 6 GREEN 34 XA1/R OUT 7 AGRD 35 GND 8 BLUE 36 GND 9 AGND 37 EXPCLK2 10 VSYNC 38 +3.
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Table A-7 continued Pin Signal Pin Signal 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 INIT LD6 SLCTIN LD7 GND PDATA0 LD8 PDATA1 LD9 PDATA2 LD10 PDATA3 LD11 GND PDATA4 LD12 PDATA5 LD13 PDATA6 LD14 PDATA7 LD15 GND ERROR LCLK RXD1 LVREQ TXD1 LCREQ RTS1 LEN GND CTS1 LIIC CLK DTR1 LIIC DAT DSR1 EX DCD1 EX 12C DATA GND 12C CLK GND HDSEL GND WPROT EBOXS2 /GND ERDY EBOXL /GND FLUSHREQ MEMACK 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 10
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Table A-7 continued Pin Signal Pin Signal 125 RSVD1/M CTRL2 151 AD[12] 126 XSC/L OUT SN 152 AD[10] 127 RSVD2/M OFF HOOK 153 AD[08] 128 KB DATA 154 GND 129 MGND 155 AD[07] 130 STANDBY 156 AD[05] 131 M DRZP 157 AD[03] 132 M DRXN 158 AD[01] 133 VBATT 159 GND 134 EXPGNT 160 CBE3 135 VBATT 161 CBE2 136 GND 162 IRDY 137 VBATT 163 DEVSEL 138 PS2 DATA 164 LOCK 139 VBATT 165 OERR 140 AD[25] 166 SERR 141 VBATT 167 GND 142 AD[27] 168 RSVD3 143
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Table A-8 External Keyboard/Mouse Connector Connector 6 5 4 3 KEY 2 1 Pin Signal 1 Keyboard/Mouse DATA 2 Keyboard/Mouse DATA 3 Ground 4 +5 VDC 5 Keyboard/Mouse CLK 6 Keyboard/Mouse CLK Table A-9 External Monitor Connector 5 4 10 15 3 2 8 KEY 14 13 1 7 12 Pin 6 11 Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 11 NC 4 NC 12 DDC Data 5 Ground 13 Horizontal Sync 6 Ground 14 Vertical Sync 7 Ground 15 DDC Clock 8 Ground 9 10 Signal NC Ground Conn
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appendix B P OWER C ORD S ET R EQUIREMENTS 3-Conductor Power Cord Set The wide range input feature of the Armada E500 and Armada V300 Series of Personal Computers permits them to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord sets received with the computers meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
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Country-Specific Requirements 3-Conductor Power Cord Set RequirementsBy Country Country Accredited Agency Applicable Note Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.
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INDEX A specifications, 6-11 release latch illustrated, 1-24 terminal cable disconnecting, 5-32 beep codes, 2-8 boot options, 2-13 CD-ROM drive illustrated, 3-2, 3-11 space saver illustrated, 3-10 spare part number, 3-9, 3-11 specifications, 6-7 combination modem/NIC card installing, 5-6 Type II V.
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device options, 2-13 security, 2-12 diagnostics, 2-9 disassembly preparing the computer, 5-3 reference chart, 5-2 diskette drive, 5-29 bezel illustrated, 3-2, 3-10 removing, 5-23 cable illustrated, 3-11 fixed illustrated, 1-14, 3-8 spare part number, 3-9, 3-11 illustrated, 3-11 release latch illustrated, 1-24 removable illustrated, 3-8 spare part number, 3-9, 3-11, 5-29 removing, 5-29 specifications, 6-6 display release latch illustrated, 1-14 removing, 5-16 screw cover illustrated, 3-10 switch illustrated,
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G I grounding equipment, 4-5 methods, 4-5 Info Messenger, 2-17 infrared port illustrated, 1-16 initialization default settings, 2-15 Intelligent Manageability, 1-10 Asset Management, 1-10 Configuration Management, 1-13 Fault Management, 1-11 alerts, 1-12 Security Management, 1-12 Web Agent, 1-10 inventory information, 1-11 H hard drive 10.0 GB spare part number, 3-9, 3-11 12.0 GB spare part number, 3-9, 3-11 18.0 GB spare part number, 3-9, 3-11 4.3 GB spare part number, 3-9, 3-11 6.
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M maintenance updating system, 2-17 maintenance and service guide spare part number, 3-12 mass storage devices illustrated, 3-11 spare part numbers, 3-11 memory, 5-13 expansion board 128 MB spare part number, 3-12, 5-13 256 MB spare part number, 3-12, 5-13 32 MB spare part number, 3-12, 5-13 64 MB spare part number, 3-12, 5-13 installing, 5-15 removing, 5-14 spare part number, 5-13 messages fatal error, 2-7 warning, 2-5 microphone jack pinout, A-2 Microsoft logo key illustrated, 1-20 mini PCI cover illustra
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N network interface card illustrated, 3-2 installing, 5-6 Type II V.
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S scroll lock key illustrated, 1-22 light illustrated, 1-22 security cable slot illustrated, 1-16 default settings, 2-16 Security Management, 1-12 serial connector illustrated, 1-18 pinout, A-1 serial number, x location, 3-1, 5-1 service consideration, 4-1 setup computer, 2-9 software Info Messenger, 2-17 updating, 2-17 speaker cables removing, 5-25 specifications AC adapter, 6-10 battery pack, 6-11 CD-ROM drive, 6-7 computer, 6-1 diskette drive, 6-6 display 12.1-inch, STN, 6-4 12.1-inch, TFT, 6-4 13.
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T U technician notes, x tilt feet illustrated, 1-14 tools, 4-1 top cover, 5-23 illustrated, 3-4 removing, 5-23 spare part number, 3-5, 5-23 touch button illustrated, 3-4 removing, 5-7 spare part number, 3-5, 5-7 touch button with TouchPad illustrated, 3-4 spare part number, 3-5, 5-7 TouchPad buttons illustrated, 1-20 illustrated, 1-20 transporting precautions, 4-4 troubleshooting preliminary steps, 2-2 without diagnostics, 2-17 TV connector illustrated, 1-16 universal serial bus connector illustrated, 1-