User Guide

2-14 Troubleshooting
Table 2-8 Continued
Problem Possible Cause Solution
External microphone does not
work.
You are using the wrong type
of microphone or microphone
plug for the computer.
Check to see if you are using a
monophonic electret condenser
micro-phone with a 3.5-mm plug.
The microphone may not be
connected properly.
Ensure that the micro-phone
plug is properly connected to
the mono microphone jack.
Sound source not selected. Ensure that microphone is
selected as the recording source
in Control Panel  Multimedia
and that the recording level is
adjusted.
Audio settings are not set
correctly.
Check the game program's audio
settings.
Volume control on the
computer is turned down.
Adjust the computer volume with
the Fn+F5 hotkeys.
No sound from headphones Volume or mixing controls set
incorrectly.
■ Adjust the overall volume
with the Fn+F5 hotkeys.
■ Use the mixing features
available by double-clicking
the speaker icon on the
Windows taskbar.
Sound source not selected. Verify that the sound source is
selected in Control Panel 
Multimedia.
The headphones are
connected to the wrong jack.
Check the connection.
Volume too low or too loud Volume or mixing controls set
incorrectly.
■ Adjust the overall volume
with the Fn+F5 hotkeys.
■ Check the mixing features
available by double-clicking
the speaker icon on the
Windows taskbar.
Table 2-9
Solving Battery/Battery Gauge Problems
Problem Possible Cause Solution
Computer is beeping and
battery power light is
blinking
Battery pack charge is low.
■ Recharge the battery pack by
connecting to an external
power source.
■ Replace the battery pack with
another fully charged battery.
■ Initiate Hibernation or turn
the computer off until AC
power or a fully charged
battery is available.
Computer battery charge light
blinks to indicate low battery
condition, but computer does
not beep.
Volume turned down too low. Turn up the volume using the
Fn+F5 hotkeys.
Continued