279372-001.book Page i Friday, July 19, 2002 11:50 AM b Maintenance and Service Guide Compaq Evo Notebook N1000 Series and Compaq Presario 1500 Series Mobile PC Document Part Number: 279372-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
79372-001.book Page ii Friday, July 19, 2002 11:50 AM © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries.
279372-001.book Page iii Friday, July 19, 2002 11:50 AM Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–16 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–17 1.5 Computer External Components . . . . . . . . . . . . . . . 1–18 1.6 Design Overview . . . . .
279372-001.book Page iv Friday, July 19, 2002 11:50 AM 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–16 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–18 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . .
279372-001.book Page v Friday, July 19, 2002 11:50 AM 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 1 Product Description The Compaq Evo Notebook N1000 and Presario 1500 Series of Personal Computers offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Product Description Table 1-2 Compaq Evo Notebook N1000 Models The following Evo Notebook N1000 models use config. code KQDZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) The following Evo Notebook N1000 models use config. code KT2Z and feature: ■ TouchPad pointing device ■ 8-cell, 4.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Product Description Table 1-2 Compaq Evo Notebook N1000 Models (Continued) The following Evo Notebook N1000 models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.
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279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Product Description Table 1-3 Compaq Presario 1500 Models The following Presario 1500 notebook models use config. code KT2Z and feature: ■ TouchPad ■ 8-cell, 4.
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Product Description Table 1-3 Compaq Presario 1500 Models (Continued) The following Presario 1500 notebook models use config. code KQFZ and feature: ■ TouchPad ■ 8-cell, 4.
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279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Product Description 1.2 Features The notebook has the following features: ■ 1–14 The following processors are available, varying by notebook model: ❏ The Evo Notebook N1000 features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.8-, 1.7-, 1.6-, or 1.5-GHz processor with 512-KB integrated L2 cache, or an Intel Celeron 1.5- or 1.4-GHz processor with 256-KB integrated L2 cache. ❏ The Presario 1500 features an Intel Mobile Pentium 4 2.2-, 2.0-, 1.6-, or 1.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Product Description ■ Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards ■ External 65 W AC adapter with power cord ■ 8-cell Li ion battery pack ■ 40-, 30-, or 20-GB high-capacity hard drive, varying by computer model ■ 1.
279372-001.book Page 16 Friday, July 19, 2002 11:50 AM Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the RTC battery (refer to Section 5.7, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4.
279372-001.book Page 17 Friday, July 19, 2002 11:50 AM Product Description 1.4 Power Management The computer comes with power management features that extend battery operating time and conserve power.
279372-001.book Page 18 Friday, July 19, 2002 11:50 AM Product Description 1.5 Computer External Components The external components on the front and right side of the computer are shown in Figure 1-2 and described in Table 1-4. . Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/Standby light On: Power is turned on. Off: Power is turned off. Blinking: Computer is in Standby mode.
279372-001.book Page 19 Friday, July 19, 2002 11:50 AM Product Description Table 1-4 Front and Right Side Components (Continued) Item Component Function 3 Display release latch Opens the computer. 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 5 Battery bay Accepts an 8-cell Li ion battery pack. 6 Optical drive bay Accepts a CD-ROM, CD-RW, DVD-ROM, or DVD/CD-RW combination drive.
279372-001.book Page 20 Friday, July 19, 2002 11:50 AM Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-5. Figure 1-3. Rear Panel and Left Side Components Table 1-5 Rear Panel and Left Side Components Item Component Function 1 Mono microphone jack Connects a mono microphone, disabling the built-in microphone. 2 Stereo speaker/ headphone jack Connects stereo speakers, headphones, headset, or television audio.
279372-001.book Page 21 Friday, July 19, 2002 11:50 AM Product Description Table 1-5 Rear Panel and Left Side Components (Continued) Item Component Function 4 Vents Allow airflow to cool internal components. To prevent damage, the computer shuts down if an Ä CAUTION: overheating condition occurs. Do not block the cooling vent. Avoid placing the computer on a blanket, rug, or other flexible surface that may cover the vent area. 5 USB connectors (2) Connect USB devices.
9372-001.book Page 22 Friday, July 19, 2002 11:50 AM Product Description The computer keyboard components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Keyboard Components Table 1-6 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions. function keys 2 1–22 Num lock key Turns on the numeric lock function. On: Num lock is on and the embedded numeric keypad is enabled.
279372-001.book Page 23 Friday, July 19, 2002 11:50 AM Product Description Table 1-6 Keyboard Components (Continued) Item Component Function 3 Embedded numeric keypad Converts keys to numeric keypad. 4 Cursor control keys Move the cursor around the screen. 5 Windows application key Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. 6 Windows logo keys Display the Windows Start menu.
279372-001.book Page 24 Friday, July 19, 2002 11:50 AM Product Description The computer top components are shown in Figure 1-5 and described in Table 1-7. Figure 1-5. Top Components Table 1-7 Top Components Item Component Function 1 Power light On: Power is turned on. Blinking: Computer is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition. 2 Num lock light On: Num lock is on and the embedded numeric keypad is enabled.
279372-001.book Page 25 Friday, July 19, 2002 11:50 AM Product Description Table 1-7 Top Components (Continued) Item Component Function 4 Power button Turns on the computer. Use the operating system Shut Down command to turn off the computer. 5 Digital audio button Launches Windows Media Player to play MP3 music. 6 Volume control buttons Adjust the volume of the stereo speakers. 7 Caps lock light On: Caps lock is on.
279372-001.book Page 26 Friday, July 19, 2002 11:50 AM Product Description The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-8. Figure 1-6. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Connector cover Protects the parallel, external monitor, external keyboard/mouse, and USB connectors. 2 Docking connector Connects the computer to an optional port replicator.
279372-001.book Page 27 Friday, July 19, 2002 11:50 AM Product Description Table 1-8 Bottom Components (Continued) Item Component Function 3 Mini PCI communications compartment Contains the mini PCI modem card. 4 Hard drive bay Supports the primary hard drive. The hard drive is secured to the computer by one screw. 5 Hard drive retention screw Secures the hard drive to the computer.
279372-001.book Page 28 Friday, July 19, 2002 11:50 AM Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board. Improper repairs can create a safety hazard.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable: Device Options ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
279372-001.book Page 6 Friday, July 19, 2002 11:50 AM Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.
279372-001.book Page 7 Friday, July 19, 2002 11:50 AM Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.
279372-001.book Page 8 Friday, July 19, 2002 11:50 AM Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: 2–8 ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
279372-001.book Page 9 Friday, July 19, 2002 11:50 AM Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Click Begin Testing. 7.
279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial Troubleshooting 2.2 No Power, Part 1 2.3 No Power, Part 2 2.4 No Power, Part 3 2.5 No Power, Part 4 2.6 No Video, Part 1 2.7 No Video, Part 2 2.8 Nonfunctioning Docking Station 2.9 No Operating System (OS) Loading 2.10 No OS Loading From Hard Drive, Part 1 2.11 No OS Loading From Hard Drive, Part 2 2.
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. N Go to Flowchart 2.2, No Power, Part 1. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Flowchart 2.17, Nonfunctioning Device. All drives working? N Y Go to Flowchart 2.6, No Video, Part 1. Is there video? (no boot) N Y Keyboard/ pointing device working? N Y Go to Flowchart 2.9, No OS Loading.
279372-001.book Page 12 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Flowchart 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Flowchart 2.4, No Power, Part 3. Y Y Power up in docking station? * On some models there is a separate reset button.
279372-001.book Page 13 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Flowchart 2.4, No Power, Part 3.
279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N N External Try different outlet. Power outlet active? Y Internal or external AC adapter? N Internal Go to Flowchart 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
279372-001.book Page 16 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station Go to Flowchart 2.7, No Video, Part 2. Stand-alone or docking station? * To change from internal to external display, use the hotkey combination. Stand-alone Internal or external display*? Y Adjust brightness. Press lid switch to ensure operation. A Adjust brightness.
279372-001.book Page 17 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Flowchart 2.6, No Video, Part 1. Video OK? Y Done Video OK? N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
279372-001.book Page 18 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall notebook into docking station. Check voltage setting on docking station. Y Reset monitor cable connector at docking station.
279372-001.book Page 19 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. * Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading from Diskette Drive.
279372-001.book Page 20 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the setup utility for correct booting order. Y N Go to Flowchart 2.13, No OS Loading from Diskette Drive.
279372-001.book Page 21 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt.
279372-001.book Page 22 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations.
279372-001.book Page 23 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Install bootable diskette and reboot computer. Y N Check diskette for system files. Try different diskette. Go to Flowchart 2.17, Nonfunctioning Device.
279372-001.book Page 24 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? N Y Install bootable disc and reboot computer. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Booting from another device? Y Y Booting order correct? N Go to Flowchart 2.17, Nonfunctioning Device.
279372-001.book Page 25 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.15 - No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in docking station (if applicable)? N N Go to Flowchart 2.16, No Audio, Part 2. Internal audio? Undock Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Flowchart 2.16, No Audio, Part 2. 1. Reseat docking station audio cable. 2. Replace audio cable. 3.
279372-001.book Page 26 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3.
279372-001.book Page 27 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Y Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Flowchart 2.9, No OS Loading. Clear CMOS. N Reattach device. Close notebook, plug in power, and reboot.
279372-001.book Page 28 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
279372-001.book Page 29 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
279372-001.book Page 30 Friday, July 19, 2002 11:50 AM Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable).
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item Description 1 Displays Contain parts with carbon finish for use with Evo Notebook N1000 models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Figure 3-2.
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279372-001.book Page 8 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Figure 3-2.
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279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Figure 3-2.
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description Spare Part Number TouchPad—The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.
279372-001.book Page 12 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Figure 3-2.
279372-001.book Page 13 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 11 Processors Intel Mobile Pentium 4 2.2-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.8-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.7-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.
279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Figure 3-2.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Item Description 17 Hard drives 60 GB 40 GB 30 GB 20 GB 18 19 Disk cell RTC battery, 3 volt, 36 MAh, Li ion 20 Memory expansion boards 512 MB 256 MB 128 MB 248776-001 285545-001 279769-001 285524-001 285523-001 285522-001 Battery packs 8 cell, 62 Wh, 4.0 Ah, Li ion 8 cell, 58 Wh, 3.
279372-001.book Page 16 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Figure 3-3.
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279372-001.book Page 18 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog 3.4 Miscellaneous Cable Kit Figure 3-4.
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279372-001.book Page 20 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog 3.5 Mass Storage Devices Figure 3-5.
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279372-001.book Page 22 Friday, July 19, 2002 11:50 AM Illustrated Parts Catalog 3.6 Miscellaneous Table 3-5 Spare Parts: Miscellaneous (not illustrated) Description Spare Part Number Logo Kit 285547-001 Screw Kit, includes the following screws (Refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage.) 285542-001 ■ Torx T8 Metric 2.5 × 5.0 ■ Phillips Metric 3.0 × 3.0 ■ Torx T8 Metric 2.5 × 8.0 ■ Phillips Metric 2.5 × 4.0 ■ Torx T8 Metric 2.5 × 9.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
279372-001.book Page 6 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
279372-001.book Page 7 Friday, July 19, 2002 11:50 AM Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 57 screws, in seven different sizes, that must be removed and replaced when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the computer for disassembly # of Screws Removed Battery pack 0 Optical drive 2 Hard drive 1 to remove the hard drive 4 to remove the hard drive from hard drive bracket 5.4 Computer feet 0 5.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.16 TouchPad and TouchButton 4 on TouchPad models 5 on Dual Stick models 5.17 Display release assembly 2 5.18 Charger board 3 5.19 Speaker assembly 0 5.20 Top cover 5 5.21 Fan 0 5.22 System board 7 5.23 Modem cable 1 5.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Battery Packs Spare Part Number Information 8 cell, 62 W hour, 4.0 Ah, Li ion 8 cell, 58 W hour, 3.6 Ah, Li ion 289053-001 281766-001 3. Remove the battery pack by following these steps: a. Turn the computer bottom side up with the left side facing forward. b. Slide and hold the battery release latch 1 toward the back of the computer (Figure 5-2). c.
279372-001.book Page 6 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel bezels are available with carbon finish for Evo Notebook ✎ Battery N1000 models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. Reverse the preceding procedures to install the battery bezel.
279372-001.book Page 7 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Optical Drives Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM/CD-RW combination drive 285526-001 285527-001 304691-001 285529-001 5. Remove the optical drive by following these steps: a. Turn the computer bottom side up with the left side facing forward. b. Remove the two TM2.5 × 5.
279372-001.book Page 8 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures c. Turn the computer top side up with the right side facing forward. d. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the optical drive 1 (Figure 5-5). Press firmly. e. Grasp the drive bezel and slide the drive out of the optical drive bay 2. Figure 5-5. Removing an Optical Drive Reverse the preceding procedures to install a optical drive.
279372-001.book Page 9 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Hard Drives Spare Part Number Information 303527-001 273491-001 192406-001 288291-001 60 GB 40 GB 30 GB 20 GB 6. Remove the hard drive by following these steps: a. Turn the computer bottom side up with the right side facing forward. b. Remove the TM2.5 ×8.0 hard drive retention screw 1 (Figure 5-6). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. Figure 5-6.
279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures d. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7). e. Remove the hard drive from the hard drive bay 2. Figure 5-7.
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 7. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard drive bracket (Figure 5-8). 8. Slide the hard drive out of the hard drive bracket 2. Figure 5-8.
279372-001.book Page 12 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.4 Computer Feet The computer feet are adhesive-backed rubber pads. The computer feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. The computer feet attach to the base enclosure as illustrated in Figure 5-9. Figure 5-9. Replacing the Computer Feet 5.
279372-001.book Page 13 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 3. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment cover to the base enclosure (Figure 5-10). 4. Slide the cover to the right 2. 5. Lift the right edge of the cover and swing it to the left 3. 6. Remove the cover. Figure 5-10.
279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 7. Spread the memory expansion slot retaining tabs 1 to release the memory expansion board. The board tilts up at a 45-degree angle (Figure 5-11). 8. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-11. Removing a Memory Expansion Board Reverse the preceding procedures to install a memory expansion board. 5.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the PM2.5 × 4.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-12). 4. Slide the cover to the left 2. 5. Lift the left edge of the cover and swing it to the right 3. 6. Remove the cover. Figure 5-12.
279372-001.book Page 16 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-13). 8. Spread the retaining tabs 2 on each side of the mini PCI communications board. The board releases and rests at an angle. 9. Remove the board by pulling it away from the socket at an angle 3. Figure 5-13. Removing a Mini PCI Communications Board Reverse the preceding procedures to install a mini PCI communications board.
279372-001.book Page 17 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.7 Disk Cell RTC Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 279769-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the mini PCI compartment cover (Section 5.6). 3. Remove the RTC battery from its socket on the system board (Figure 5-14). Figure 5-14. Removing the Disk Cell RTC Battery computer uses a CR1220 lithium disk cell battery.
279372-001.book Page 18 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.8 Connector Cover connector cover is available with carbon finish for Evo ✎ The Notebook N1000 models and silver finish for Presario 1500 models, and are included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 5.
279372-001.book Page 19 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.9 LED Cover LED Cover Spare Part Number Information LED cover 295736-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the rear panel facing forward. 3. Remove the two TM2.5 × 8.0 screws that secure the LED cover to the base enclosure (Figure 5-16). Figure 5-16. Removing the LED Cover Screws 4. Turn the computer top side up with the front facing forward. 5.
279372-001.book Page 20 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 6. Press down and hold the F1 and F2 keys. 7. Insert a pointed tool into the notch in the LED cover 1 between the F1 and F2 keys and lift up (Figure 5-17). 8. Press down and hold the Pause and Scroll keys. 9. Insert a pointed tool into the notch in the LED cover 2 between the Pause and Scroll keys and lift up. 10. Remove the LED cover 3. Figure 5-17.
279372-001.book Page 21 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.
279372-001.book Page 22 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest (Figure 5-18). Figure 5-18.
279372-001.book Page 23 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-19). Stick notebook models have an additional cable that must ✎ Dual be disconnected. Release the ZIF connector 3 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 4 from the keyboard. Figure 5-19. Disconnecting the Keyboard-to-TouchPad Cable 5.
279372-001.book Page 24 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.11 Heat Spreader Heat Spreaders Spare Part Number Information For use only on Evo Notebook N1000 models For use only on Presario 1500 models 291648-001 285544-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.9). 3. Remove the keyboard (Section 5.10).
279372-001.book Page 25 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. Disconnect the fan cable 1 from the system board (Figure 5-20). 5. Remove the following screws: ❏ One TM2.5 × 5.0 screw 2 next to the fan ❏ One TM2.5 × 5.0 screw 3 that secures the display video cable ground loop ❏ Four spring-loaded TM2.5 × 14.
279372-001.book Page 26 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 6. Remove the display video cable 1 from the routing channel in the heat spreader (Figure 5-21). 7. Lift the right side of the heat spreader until it rests at an angle 2. 8. Slide the heat spreader to the right at an angle 3 and remove the heat spreader from the base enclosure. Figure 5-21. Removing the Heat Spreader Reverse the preceding procedures to install the heat spreader.
279372-001.book Page 27 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.12 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 2.2-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 2.0-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.8-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.7-GHz processor with SpeedStep technology (P4-M) Intel Mobile Pentium 4 1.
279372-001.book Page 28 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 2. Slide the left end of the processor release bar 1 forward until it clears the clip on the processor bracket (Figure 5-22). 3. Swing the processor release bar up and to the right 2 until it rests in an upright position. 4. Lift the processor straight up 3 and remove it from the processor socket. installing the processor, make sure the gold triangle 4 is in ✎ When the lower right corner. Figure 5-22.
279372-001.book Page 29 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.13 Display Displays Spare Part Number Information Contain parts with carbon finish for use with Evo Notebook N1000 models 15.0-inch, TFT, SXGA+ 15.0-inch, TFT, XGA 14.
279372-001.book Page 30 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to the heat spreader (Figure 5-23). 5. Disconnect the display video cable 2 from the system board. 6. Remove the display video cable from the routing channels in the heat spreader and the top cover 3. 7. Remove the TM2.5 × 5.0 screw 4 that secures the display inverter ground cable to the heat spreader. 8.
279372-001.book Page 31 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Ä CAUTION: Make sure the display is supported when removing the following screws. The display is secured to the computer only by these screws and will fall if not supported during screw removal. 9. Remove the four TM2.5 × 9.0 screws 1 that secure the display to the base enclosure (Figure 5-24). 10. Remove the display from the base enclosure 2. Figure 5-24.
279372-001.book Page 32 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 11. If necessary, remove the display hinge covers by pressing up on the bottom of the covers from behind the display assembly (Figure 5-25). Note that the hinge covers are not interchangeable. Figure 5-25. Removing the Display Hinge Covers display hinge covers are included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 285541-001.
279372-001.book Page 33 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures When installing the display, install the screws in the “1,” “2,” “3,” “4” sequence shown in the Figure 5-26. Figure 5-26.
279372-001.book Page 34 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.
279372-001.book Page 35 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base enclosure (Figure 5-27). 5. Remove the TM2.5 × 5.0 screw 2 that secures the palm rest to the base enclosure in the battery bay. Figure 5-27. Removing the Palm Rest Screws 6. Turn the computer top side up with the front facing forward. 7. Open the computer.
279372-001.book Page 36 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 8. Lift the front edge of the palm rest and swing it up and back 1 until it rests on the top cover (Figure 5-28). 9. Release the ZIF connector to which the diskette drive cable is attached 2 and disconnect the diskette drive cable 3 from the system board. 10. Release the ZIF connector to which the system boardto-TouchButton board cable is attached 4 and disconnect the cable 5 from the TouchButton board. Figure 5-28.
279372-001.book Page 37 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Stick notebook models have an additional cable that must ✎ Dual be disconnected. Release the ZIF connector 1 to which the keyboard-to-TouchPad cable is attached and disconnect the cable 2 from the TouchPad (Figure 5-29). Figure 5-29. Disconnecting the Keyboard-to-TouchPad Cable keyboard-to-TouchPad cable is included in the ✎ The Miscellaneous Cable Kit, spare part number 285540-001. 11.
279372-001.book Page 38 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.15 Diskette Drive Diskette Drives Spare Part Number Information For use with TouchPad only notebook models For use with Dual Stick notebook models The diskette drive cable is included in Miscellaneous Cable Kit, spare part number 285540-001 285539-001 291647-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3.
279372-001.book Page 39 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 6. Release the ZIF connector 1 to which the diskette drive cable is connected and disconnect the diskette drive cable 2 from the drive (Figure 5-31). 7. Remove the diskette drive cable. Figure 5-31. Removing the Diskette Drive Cable Reverse the preceding procedures to install the diskette drive.
279372-001.book Page 40 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.16 TouchPad Components TouchPad Components Spare Part Number Information The TouchPad components for TouchPad notebook models consist of the TouchPad, TouchPad bracket, and TouchButton board. These components are different than the corresponding components for the Dual Stick notebook models.
279372-001.book Page 41 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low insertion force (LIF) connectors on the TouchPad 2 and TouchButton board 3 (Figure 5-32). 6. Remove the TouchPad-to-TouchButton board cable. Figure 5-32.
279372-001.book Page 42 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 7. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, and TouchPad bracket to the palm rest (Figure 5-33). 8. Remove the TouchPad bracket 2, TouchButton board 3, and TouchPad 4 from the palm rest. Figure 5-33.
279372-001.book Page 43 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures Stick notebook models have a different TouchPad ✎ Dual configuration. An additional cable, screw, and board must be removed. Steps 9 through 13 apply to Dual Stick models only. 9. Release the ZIF connector 1 on the pointing stick board to which the TouchButton board-to-pointing stick board cable is attached and disconnect the cable 2 (Figure 5-34). 10.
279372-001.book Page 44 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 12. Remove the five TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton board, TouchPad bracket, and pointing stick board to the palm rest (Figure 5-35). 13. Remove the TouchPad bracket 2, pointing stick board 3, TouchPad 4, and TouchButton board 5 from the palm rest. . Figure 5-35. Removing the TouchPad Components on Dual Stick Models Reverse the preceding procedures to install the TouchPad components.
279372-001.book Page 45 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.17 Display Release Assembly display release assembly is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 285541-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Turn the palm rest bottom side up with the speaker grilles facing forward. 4. Remove the two TM2.5 × 5.
279372-001.book Page 46 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.18 Charger Board Charger Board Spare Part Number Information Charger board The charger board shield is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285541-001. 285525-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the palm rest (Section 5.14). 3. Remove the three TM2.5 × 5.0 screws 1 that secure the charger board to the base enclosure (Figure 5-37). 4.
279372-001.book Page 47 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5. Lift up on the back edge of the charger board 3 to disconnect it from the system board. 6. Remove the charger board 4 from the base enclosure. Figure 5-37. Removing the Charger Board Reverse the preceding procedures to install the charger board. 5.19 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285538-001 1. Prepare the computer for disassembly (Section 5.3). 2.
279372-001.book Page 48 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 4. Disconnect the speaker cable 1 from the system board (Figure 5-38). 5. Swing the battery bay support bracket 2 to the right until it clears the right edge of the speaker assembly. 6. Lift the front edge of the speaker assembly until it rests at an angle 3. 7. Slide the speaker assembly forward and remove it 4 from the base enclosure. Figure 5-38.
279372-001.book Page 49 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.20 Top Cover Top Cover Spare Part Number Information Top cover 285535-001 replacing the top cover, ensure that the microphone is ✎ When removed from the old top cover and installed on the new top cover. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e.
279372-001.book Page 50 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosure (Figure 5-39). Figure 5-39. Removing the Top Cover Screws 4. Turn the base enclosure top side up with the front facing forward.
279372-001.book Page 51 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enclosure (Figure 5-40). 6. Lift the top cover straight up 2 approximately one inch, then slide it forward 3 until the microphone cable 4 is exposed. 7. Disconnect the microphone cable 5 from the system board. 8. Remove the microphone 6 from the top cover. 9. Remove the top cover from the base enclosure. Figure 5-40.
279372-001.book Page 52 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures the top cover is removed, the system board-to-TouchButton ✎ After board cable can be removed. The system board-to-TouchButton board cable is included in the Miscellaneous Cable Kit, spare part number 285540-001. 10. Release the ZIF connector 1 to which the system board-to-TouchButton board cable is attached and disconnect the cable 2 from the system board (Figure 5-41). Figure 5-41.
279372-001.book Page 53 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.21 Fan Fan Spare Part Number Information Fan 285543-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. Top cover (Section 5.
279372-001.book Page 54 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 2. Disconnect the fan cable 1 from the system board (Figure 5-42). 3. Remove the fan 2 from the base enclosure. Figure 5-42. Removing the Fan Reverse the preceding procedures to install the fan.
279372-001.book Page 55 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information System board (does not contain memory) 285515-001 replacing the system board, ensure that the following ✎ When components are removed from the old system board and installed on the new system board: ■ Memory expansion boards (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Disk cell RTC battery (Section 5.7) ■ Processor (Section 5.
279372-001.book Page 56 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive front alignment rail to the base enclosure (Figure 5-43). 3. Remove the front alignment rail 2 from the base enclosure. 4. Remove the two TM2.5 × 5.0 screws 3 that secure the optical drive rear alignment rail to the base enclosure. 5. Remove the rear alignment rail 4 from the base enclosure. Figure 5-43.
279372-001.book Page 57 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 6. Remove the following screws: ❏ TM2.5 × 5.0 screw 1 next to the PC Card assembly (Figure 5-44) ❏ TM2.5 × 5.0 screw 2 next to the RJ-11 and RJ-45 connectors ❏ TM2.5 × 5.0 screw 3 next to the audio connectors Figure 5-44.
279372-001.book Page 58 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-45). 8. Slide the system board forward 2 and remove it from the base enclosure. Figure 5-45. Removing the System Board Reverse the preceding procedures to install the system board.
279372-001.book Page 59 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 5.23 Modem Cable modem cable is included in the Miscellaneous Cable Kit, ✎ The spare part number 285540-001. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. LED cover (Section 5.9) b. Keyboard (Section 5.10) c. Heat spreader (Section 5.11) d. Display (Section 5.13) e. Palm rest (Section 5.14) f. Top cover (Section 5.20) g. Fan (Section 5.21) h. System board (Section 5.
279372-001.book Page 60 Friday, July 19, 2002 11:50 AM Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing forward. 3. Remove the PM2.0 × 4.5 screw 1 that secures the modem ground cable to the system board (Figure 5-46). 4. Disconnect the modem cable 2 from the system board. 5. Remove the cable from the clips 3 on the system board. Figure 5-46. Removing the Modem Cable Reverse the preceding procedures to install the modem cable.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM 6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.94 cm 32.74 cm 26.75 cm 1.55 in 12.89 in 10.53 in Weight (varies by notebook configuration) with 15.1-inch display and Intel Pentium 4 processor with 14.1-inch display and Intel Pentium 4 processor with 15.1-inch display and Intel Celeron processor with 15.1-inch display and Intel Celeron processor 3.22 kg 7.09 lb 3.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Specifications Table 6-1 Notebook (Continued) Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Suspend mode Power in Hibernation mode 14.4 V (8 cell) 29.7 W desktop 80 W on AC, 55 W on DC < 1000 mW < 100 mW Temperature Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating Nonoperating 6–2 10% to 90% 5% to 90%, 38.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating Nonoperating 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate 1.0 G zero-to-peak, 10 to 500 Hz, 0.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Specifications Table 6-2 15.0-inch SXGA+, TFT Display Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nit typical 9.00 in 11.80 in 15.00 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1400 × 1050 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Specifications Table 6-3 15.0-inch XGA, TFT Display Dimensions Height Width Diagonal 22.86 cm 29.97 cm 38.10 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.80 in 15.00 in Pixel resolution Pitch Format Configuration 0.297 × 0.297 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
279372-001.book Page 6 Friday, July 19, 2002 11:50 AM Specifications Table 6-4 14.1-inch XGA, TFT Display Dimensions Height Width Diagonal 28.50 mm 21.49 mm 35.81 mm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical 11.22 in 8.46 in 14.1 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
279372-001.book Page 7 Friday, July 19, 2002 11:50 AM Specifications Table 6-5 Hard Drives 40 GB 30 GB 20 GB User capacity per drive1 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.
279372-001.book Page 8 Friday, July 19, 2002 11:50 AM Specifications Table 6-5 Hard Drives (Continued) 40 GB 30 GB 20 GB 22,784 4 293 to 560 25,800 2 398 to 731 22,784 4 293 to 560 512 512 512 2 MB 512 KB 512 KB 4200 rpm 4200 rpm 4200 rpm 66.6 100 66.6 109 to 203 155 to 256 109 to 203 Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector Buffer size3 Disk rotational speed Transfer rate Interface max (MB/s)2 Media (Mb/s)3 2 System capability may differ.
279372-001.book Page 9 Friday, July 19, 2002 11:50 AM Specifications Table 6-6 Diskette Drive Diskette size 3.5 inch Activity indicator On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per track High density Low density 18 (1.
279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Specifications Table 6-7 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Specifications Table 6-8 DVD-RW Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.60 µm .59 in .047 in Access time Random Full stroke < 120 ms < 175 ms Audio output level Line-out, 0.
279372-001.book Page 12 Friday, July 19, 2002 11:50 AM Specifications Table 6-9 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.6 µm .59 in .
279372-001.book Page 13 Friday, July 19, 2002 11:50 AM Specifications Table 6-10 CD-RW Drive Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch .74 µm .59 in .047 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Specifications Table 6-11 External AC Adapter Weight .85 lb .39 kg Power supply Operating watts Operating voltage Operating current Operating frequency range 90 W 110 to 240 VAC RMS 1.5 A RMS 50 to 60 Hz AC Table 6-12 8-cell, Li ion Battery Pack Dimensions Length Width Depth Weight 12.57 cm 8.79 cm 2.03 cm .44 kg 4.95 in 3.46 in 0.80 in 0.96 lb Energy Voltage Amp-hour capacity Watt-hour capacity 14.8 V minimum 3.7 Ah, typical 3.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Specifications Table 6-13 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5.
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279372-001.book Page 17 Friday, July 19, 2002 11:50 AM Specifications Table 6-15 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
279372-001.book Page 18 Friday, July 19, 2002 11:50 AM Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
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279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Connector Pin Assignments Table A-6 Parallel 25 14 1 13 Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25 Signal ground *Signal is active low.
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279372-001.book Page 1 Friday, July 19, 2002 11:50 AM B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
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279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2.
279372-001.book Page 1 Friday, July 19, 2002 11:50 AM C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285542-001.
279372-001.book Page 2 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the optical drive to the computer (documented in Section 5.3) Figure C-1. TM2.5 × 5.
279372-001.book Page 3 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the connector cover to the base enclosure (documented in Section 5.8) Figure C-2. TM2.5 × 5.
279372-001.book Page 4 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) 2 One screw that secures the display video cable ground loop to the heat spreader (documented in Sections 5.11 and 5.13) Figure C-3. TM2.5 × 5.
279372-001.book Page 5 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the display inverter cable ground loop to the heat spreader (documented in Section 5.13) Figure C-4. TM2.5 × 5.
279372-001.book Page 6 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the diskette drive to the palm rest (documented in Section 5.15) 2 TouchPad only models—Four screws that secure the TouchPad components to the palm rest (documented in Section 5.
279372-001.book Page 7 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the charger board and shield to the base enclosure (documented in Section 5.18) Figure C-6. TM2.5 × 5.
279372-001.book Page 8 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cover to the base enclosure (documented in Section 5.20) Figure C-7. TM2.5 × 5.
279372-001.book Page 9 Friday, July 19, 2002 11:50 AM Table C-1 Torx T8 Metric 2.5 × 5.0 Screw (Continued) Color Qty Length Thread Head Width Silver 30 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the optical drive front alignment rail to the base enclosure (documented in Section 5.22) 2 Two screws that secure the optical drive rear alignment rail to the base enclosure (documented in Section 5.
279372-001.book Page 10 Friday, July 19, 2002 11:50 AM Table C-2 Torx T8 Metric 2.5 × 8.0 Screw Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the hard drive to the base enclosure (documented in Section 5.3) 2 Two screws that secure the LED cover to the base enclosure (documented in Section 5.9) 3 Five screws that secure the palm rest to the base enclosure (documented in Section 5.
279372-001.book Page 11 Friday, July 19, 2002 11:50 AM Table C-2 Torx T8 Metric 2.5 × 8.0 Screw (Continued) Color Qty Length Thread Head Width Silver 11 8.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the heat spreader to the base enclosure (documented in Section 5.11) Figure C-10. TM2.5 × 8.
279372-001.book Page 12 Friday, July 19, 2002 11:50 AM Table C-3 Phillips Metric 3.0 × 3.0 Screw Color Qty Length Thread Head Width Silver 4 3.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Figure C-11. PM3.0 × 3.
279372-001.book Page 13 Friday, July 19, 2002 11:50 AM Table C-4 Phillips Metric 2.5 × 4.0 Screw Color Qty Length Thread Head Width Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the memory expansion compartment cover to the base enclosure (documented in Section 5.5) 2 One screw that secures the mini PCI compartment cover to the base enclosure (documented in Section 5.6) Figure C-12. PM2.5 × 4.
279372-001.book Page 14 Friday, July 19, 2002 11:50 AM Table C-5 Torx T8 Metric 2.5 × 14.0 Shoulder Screw Color Qty Length Thread Head Width Silver 4 14.0 mm 2.0 mm 6.0 mm Where used: Four screws that secure the heat spreader to the base enclosure (documented in Section 5.11) Figure C-13. TM2.5 × 14.
279372-001.book Page 15 Friday, July 19, 2002 11:50 AM Table C-6 Torx T8 Metric 2.5 × 9.0 Screw Color Qty Length Thread Head Width Silver 4 9.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the display assembly to the base enclosure (documented in Section 5.13) Figure C-14. TM2.5 × 9.
279372-001.book Page 16 Friday, July 19, 2002 11:50 AM Table C-7 Phillips Metric 2.0 × 4.5 Screw Color Qty Length Thread Head Width Silver 1 4.5 mm 2.0 mm 4.0 mm Where used: One screw that secures the modem cable to the system board (documented in Section 5.23) Figure C-15. PM2.0 × 4.
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