Avid® NewsCutter® System Integration Guide ® for the Compaq Evo Workstation W8000 Release 3.
Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software.
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Contents Chapter 1 Document Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Differences Between IBM and Compaq Systems. . . . . . . . . . . . . . . . . . 14 If You Need Help . . . . . .
Slot Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Compaq W8000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 IBM IntelliStation Z Pro 6866 System . . . . . . . . . . . . . . . . . . . . 30 Avid Installed Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Edit Display Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Meridien Digital Media Board Set. . . . . . . . . . . . . . . . . .
Avid Installed Fan in the Compaq W8000 System . . . . . . . . . . . . . . . . . 53 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Reinstalling the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Chapter 4 Changing System BIOS and Creating a Windows 2000 Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Checking the Revision of the System BIOS . . . . . . . . . . . . . . . . . .
Antivirus Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Uninstalling the Avid Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Chapter 6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Creating a Windows 2000 Emergency Repair Disk . . . . . . . . . . . . . . . . 87 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures Figure 1 Control and Status Indicators . . . . . . . . . . . . . . . . . . . . . .22 Figure 2 External Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Figure 3 Compaq W8000 Internal Drive Bay Locations . . . . . . . . . .26 Figure 4 Expansion Slots and Connectors. . . . . . . . . . . . . . . . . . . .28 Figure 5 Meridien I/O Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Figure 6 Basic System Connections . . . . . . . . . . . . . . . . . . . .
Tables 10 Table 1 Differences Between Systems . . . . . . . . . . . . . . . . . . . . . 14 Table 2 Hardware Integration Check List . . . . . . . . . . . . . . . . . . . 18 Table 3 Control and Status Indicators . . . . . . . . . . . . . . . . . . . . . . 22 Table 4 External Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Table 5 Avid NewsCutter Expansion Slot Assignments . . . . . . . . 29 Table 6 IBM IntelliStation Z Pro Slot Assignments . . . . . . . . . . . .
Chapter 1 Document Overview This guide covers the Avid® NewsCutter® product integration on the Compaq® Evo Workstation W8000 system. As other platforms are qualified, they will either be added to this guide or explained in a separate document. n This guide is not designed as a replacement for the Avid Certified Resellers class.
Chapter 1 Document Overview Who Should Use This Guide This guide is intended for service personnel who are installing, managing, maintaining, or repairing the NewsCutter system. It describes the procedures necessary to make changes to a Compaq W8000 system and how to integrate the Avid hardware and application software to produce a fully integrated NewsCutter system.
Symbols and Conventions c • Chapter 6, “Troubleshooting,” provides instructions on creating boot and Windows 2000 emergency repair disks, testing the system, and striping. Solutions to possible problems you might encounter during the integration of the system are also included. • Appendix A, “Regulatory and Safety Information,” provides regulatory and safety notices for the system. • Finally, a detailed Index helps you quickly locate specific topics.
Chapter 1 Document Overview c w A caution means that a specific action you take could cause harm to your computer or cause you to lose data. A warning describes an action that could cause you physical harm. Follow the guidelines in this guide or on the unit itself when handling electrical equipment. Differences Between IBM and Compaq Systems Table 1 lists some of the major differences between the IBM® IntelliStation® Z Pro 6866 system with skews (6AU and 6AG) and the Compaq W8000 system.
If You Need Help If You Need Help If you are having trouble using the system, you should: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the release notes supplied with your Avid application for the latest information that might have become available after the hardcopy documentation was printed. 3.
Chapter 1 Document Overview • Avid MediaDock LVD Setup and User’s Guide • Avid Products Collaboration Guide This guide provides step-by-step instructions for transferring project files, audio files, and graphics and effects files between various Avid products. The most recent update of the Avid Products Collaboration Guide is provided online. Check the release notes supplied with your Avid application for information on accessing online documentation.
Chapter 2 System Overview Avid uses the Compaq W8000 system and an Avid board set to create the NewsCutter editing system. This chapter provides an overview of the Compaq W8000 system, the board set, the supported disk controllers, and the Meridien™ I/O box.
Chapter 2 System Overview To create a NewsCutter system you need to follow the actions explained in Table 2. Table 2 Hardware Integration Check List Action Explanation Read the Document Overview. Read the “Document Overview.” This gives you an idea of what is in this document and how you should use it. See Chapter 1. Understand the Read the “System Overview.” This familiarizes you with the Compaq Compaq W8000 system.
System Integration Check List Table 2 Hardware Integration Check List (Continued) Action Explanation Install the Avid board set. While installing the Avid board set, decide if you want a single- or dual-monitor configuration. A dual-monitor configuration requires you to install the AGP board.
Chapter 2 System Overview Table 2 Hardware Integration Check List (Continued) Action Explanation Change the BIOS and install the Avid disk image. “Changing the System BIOS Settings” on page 64 explains how to change the BIOS and “Using the Avid Product Recovery CD-ROM” on page 59 explains how to restore the NewsCutter system to the configuration as it is shipped from Avid. Install and verify the Avid drivers.
Compaq W8000 System Overview n The system speed might increase without notice. If you install dual microprocessors, NewsCutter Release 3.x will not realize any performance gains from a second microprocessor; it is a single-threaded application. Memory Support The memory used by the Compaq W8000 system has the following requirements: n • 800-MHz, direct Rambus® inline memory modules (RIMM). • Error correcting code (ECC) dynamic random access memory (RDRAM).
Chapter 2 System Overview Front View of Compaq W8000 System 1 2 3 11 10 4 9 5 8 6 7 Figure 1 Control and Status Indicators Table 3 Control and Status Indicators Item Function Item Function 1 CD-ROM drive Eject button 7 Two USB connectors 2 CD-ROM drive light 8 Headphone connector 3 Floppy drive Eject button 9 Power-on light 4 Power buttona 10 Hard drive activity light 5 Network link/activity light 11 Floppy drive light 6 Microphone connector a.
Compaq W8000 System Overview External Connections Figure 2 shows the connections located on the rear of the Compaq W8000 system. Table 4 describes the function of each connector. For additional information on the external connections, see the Avid NewsCutter Setup Guide. Rear View of Compaq W8000 System 14 13 1 12 2 11 10 3 9 4 5 8 7 6 Figure 2 n External Connections The AGP slot (shown as item number 8) is removed when using a single-monitor configuration.
Chapter 2 System Overview Table 4 External Connections (Continued) Item External Connector Function 3 Parallel port connector 4 Ethernet connector 5 Audio Line In connection 6 64-bit PCI (slots 6 and 7) 7 32-bit PCI (slots 2, 3, 4, and 5) 8 AGP (slot 1) Not installed in a single-monitor configuration 9 Audio Line Out connection 10 Two USB ports (one port is used for the new-style dongle) 11 External 68-pin SCSI connector 12 Keyboard connection 13 Mouse connection 14 Power cord co
Hardware Configurations Monitors NewsCutter systems support the following monitors: n • The 21-inch User Interface (UI) monitor — displays the Windows operating system desktop including the Avid software editing environment. • The Playback monitor (also called Client monitor) displays full-screen video playback and can be either an NTSC monitor or a PAL monitor. This monitor is optional. The Playback monitor is customer supplied. NewsCutter systems also support other size monitors.
Chapter 2 System Overview Internal Drives and Drive Bays The Compaq W8000 system contains removable disks as well as an internal hard drive. • Removable disks — a 1.44-MB, 3.5-inch floppy drive (controlled by an onboard floppy controller) and an IDE CD-ROM • Internal hard drive — a 40-GB IDE system hard drive (the drive size might change at any time without notice) There are seven internal drive bays located in the Compaq W8000 system. Access to drive bays 4 to 7 is through the front of the system.
Hardware Configurations Internal Disk Controllers The Compaq W8000 system has an internal floppy controller (not discussed) that controls a floppy drive in drive bay 7 (see Figure 3). The remaining two internal disk controllers are: • An IDE controller with channels 0 and 1. Each channel has a master and a slave connection. The system drive is connected to channel 0 as a master device and there is no slave device attached.
Chapter 2 System Overview Compaq W8000 System The Compaq W8000 system provides seven expansion slots. The accelerated graphics port (AGP) board in slot 1, must be removed if you are using a single-monitor with your NewsCutter system. The Meridien digital media board set and edit display controller (EDC) board are preinstalled. Figure 4 identifies the slots and the installed boards for the Compaq W8000 system. Table 5 lists the expansion slot assignments for the installed and optional boards.
Hardware Configurations Table 5 Avid NewsCutter Expansion Slot Assignments Slot a Description 1 AGP slot AGP board (removed for single-monitor configuration) 2 PCI slot (32-bit bus) (Option) Fibre Channel board to Avid Unity™ system or Fibre Channel board to playback device 3 PCI slot (32-bit bus) (Option) Ultra 160 SCSI LVD controller board 4 PCI slot (32-bit bus) Meridien digital media board with DV daughter board 5 PCI slot (32-bit bus) (Option) SDTI adapter or available slot 6 PCI slot (6
Chapter 2 System Overview IBM IntelliStation Z Pro 6866 System Table 6 lists the supported slot configuration for NewsCutter Release 3.0 on the IBM IntelliStation Z Pro 6866 system. Slot 1 is dedicated to the AGP board that IBM uses for its systems. Avid removes this board and does not use this slot. Slots 2 to 5 represent the 32-bit bus segment, and slots 6 and 7 represent the 64-bit bus segment.
Hardware Configurations Avid Installed Boards The boards described in this section are the boards Avid installs into the Compaq W8000 system converting it into an Avid NewsCutter system. Edit Display Controller Board Compaq includes an AGP board with the W8000 system. In most NewsCutter system configurations, the AGP board is not installed in the Compaq W8000 system. NewsCutter is designed to work with the edit display controller board when using a single monitor.
Chapter 2 System Overview Supported Storage Boards The SCSI LVD controller included on the system board in Compaq W8000 systems can be used to connect media drives. The Compaq W8000 system supports only the LVD drives. Non-LVD drives are not supported. Avid provides an optional dual-channel Ultra 160 LVD SCSI controller board if additional SCSI ports are needed.
Hardware Configurations NewsCutter Release 3.x supports the following two types of SCSI storage: • All rS LVD MediaDrives available in rack and stack enclosures. • The MediaDock™ LVD storage system.
Chapter 2 System Overview Avid Unity MediaNetwork The Avid Unity MediaNetwork server and storage subsystem use Fibre Channel storage components to provide the shared storage environment for a number of MediaNetwork clients. The following 7.
Meridien I/O Box Overview Meridien I/O Box Overview The Meridien I/O box used with the NewsCutter system supports these video and audio I/O boards (see Figure 5). The following sections explain the functions of each board. Detailed information on each connector is provided in the Avid NewsCutter Setup Guide.
Chapter 2 System Overview Video I/O Board Each system uses a video I/O board. The video I/O board has the following features: • Provides a parallel digital interface between the digital media board set and the analog I/O. • Digitizes one channel of composite, component (Y, R-Y, B-Y), or S-Video. • Converts digital output from the digital media board set to an analog output signal for composite (three outputs), component, and S-Video. • Acts as a baseboard for the serial digital I/O (SDI) board.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly Chapter 2 described the Compaq W8000 system and the boards Avid installs into the system. Check the Compaq W8000 system to make sure it functions properly before you install memory (if needed), the Avid board set, and the fan assembly.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly Connecting the Basic System You need to connect and check the basic system before you place any Avid boards in the system (see Figure 6). This allows you to make sure the system you receive works prior to making any changes. To connect the basic system: 1. Connect the keyboard to the keyboard port at the rear of the Compaq W8000 system. 2. Connect the mouse to the mouse port at the rear of the Compaq W8000 system. 3.
Checking the System Checking the System You should turn on the system and make sure there are no problems with the basic connections you made in “Connecting the Basic System” on page 38 before you add memory, Avid boards, or make any BIOS or configuration changes to the Compaq W8000 system. To make sure there are no problems: 1. Turn on the monitor and then the Compaq W8000 system.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly Revision Levels Table 7 shows the minimum driver versions qualified for NewsCutter Release 3.x on the Compaq W8000 system. n Instructions for updating the optional Ultra 160 LVD SCSI controller are provided in the “Upgrading the ATTO Firmware” on page 74. Table 7 Software Revision Software Revision Compaq W8000 system BIOS 686p6 v1.10 minimum, shipping v1.
System Board Slot and Memory Locations Rear Front Primary processor Memory board System board AGP slot PCI slot 1 32-bit slots 64-bit slots PCI slot 6 Figure 7 Compaq W8000 System Board Installing Memory Avid now ships NewsCutter systems with 512 MB of memory installed, although, NewsCutter Release 3.0 has been qualified to work with 256 MB of memory. If your system requires additional memory, install the memory before installing the Avid boards included in your kit.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly Memory Configurations The Evo W8000 Hardware Reference Guide provides memory configurations that use CRIMM terminators. If you are installing 512 MB of memory using four 128-MB RIMMs, you can use a configuration without CRIMM terminators. Figure 8 shows the layout of the memory board for the Compaq W8000 system.
Rack-Mount Installation Rack-Mount Installation If you need to rack mount the Compaq W8000 system, do it at this time. Although not explained in this guide, there is a new rack-mount kit available from Avid for the Compaq W8000 system that is a combination of the rack-mount kit from Compaq and a tray provided by Avid. The rack-mount kit requires that you replace the front bezel and floppy drive. Replace these items before installing the Avid boards. Installation instructions are included with the kit.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly • Ensure each board is seated properly in the PCI slot; never force the board into a slot. • Secure each board to the expansion bulkhead after installation. Figure 4 on page 28 shows the NewsCutter Release 3.x with the Avid boards installed in a Compaq W8000 system. Table 5 on page 29 lists the supported slot configurations for NewsCutter Release 3.x on the Compaq W8000 system.
Installing Avid Boards The dual-monitor configuration indicates that the EDC and AGP boards are installed, providing multiple-monitor connections. The Source/Record monitor in the NewsCutter application must be viewed in the Edit monitor connected to the EDC board. The NewsCutter system needs the higher performance of the EDC board to edit and play back the media. All other functions and windows can be moved to the Bin monitor connected to the AGP board.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly 5. Install or remove the AGP board from the AGP slot (see Figure 9). See the manufacturer’s documentation for more information on expansion board installations. If you are removing the AGP board, unplug the video cable from the AGP board going to the monitor (if not already done). n If you remove the AGP board, install the expansion slot blank panel provided by Avid in the open AGP slot. 6.
Installing Avid Boards Installing the Edit Display Controller Board Compaq includes an AGP board with the W8000 system. In most NewsCutter system configurations, the AGP board is not installed in the Compaq W8000 system. The NewsCutter system is designed to work with the edit display controller board. NewsCutter Release 3.x uses the edit display controller board installed in a PCI slot to connect the monitor.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly c Check that the AGP board is not installed in the system if you are planning to use a single-monitor configuration. See “AGP Board” on page 44 for more information. 4. Install the edit display controller board (see Table 5 on page 29). 5. Secure the edit display controller board to the system. n Use any expansion slot blank panels you remove to cover any open slots not used. 6.
Installing Avid Boards To install the Meridien digital media board set: 1. Turn off the system and unplug the power cord. 2. Put on an antistatic wrist strap and connect it to a metal ground point on your system. c To avoid static damage to your circuit board, take the proper antistatic precautions before handling the board. 3. Remove the cover according to the manufacturer’s documentation (if not already done). 4. Install the Meridien digital media board set (see Table 5 on page 29). 5.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly If you are installing the optional DV Serial Data Transport Interface (SDTI) adapter board, see the Avid NewsCutter SDTI Option Installation Instructions that come with the board. Use Table 5 on page 29 to identify the PCI slot to install your optional boards.
Installing Avid Boards 3. Remove the cover according to the manufacturer’s documentation (if not already done). 4. Install the Ultra 160 LVD SCSI controller board (see Table 5 on page 29). 5. Secure the Ultra 160 LVD SCSI controller board to the system. ATTO 3300 Fibre Channel Controller Board The ATTO 3300 Fibre Channel controller board is a 2-Gb optical controller used for standalone Fibre Channel storage (see Figure 13).
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly c To avoid static damage to your circuit board, take the proper antistatic precautions before handling the board. 3. Remove the cover according to the manufacturer’s documentation (if not already done). 4. Install the optional board in the recommended PCI slot (see Table 5 on page 29). 5. Secure the optional board to the system. Emulex LP850 Fibre Channel Controller Board Avid no longer ships this board.
Avid Installed Fan in the Compaq W8000 System c To avoid static damage to your circuit board, take the proper antistatic precautions before handling the board. 3. Remove the cover according to the manufacturer’s documentation (if not already done). 4. Install the optional board in the recommended PCI slot (see Table 5 on page 29). 5. Secure the optional board to the system.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly 5. Lift the fan from the system. Fan plug Figure 15 Unplugging the Fan Reinstalling the Fan To reinstall the fan: 1. Place the two fan tabs, located at the rear of the fan, into the lowest holes of the rear airflow grate (see Figure 16).
Avid Installed Fan in the Compaq W8000 System 2. Gently lower the fan portion of the assembly onto the board set (see Figure 17). Figure 17 Lowering the Fan 3. Plug the power connector into one of the available internal disk drive power connectors in the system (see Figure 18). Figure 18 Connecting the Fan Power 4. Replace the side cover. c The side cover holds the fan in position. If you install the fan and attempt to place the system upright without its side cover, the fan will fall out.
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly 56
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image Once you know the system is working as shipped, and you have added the memory, the Avid boards, and the fan kit, you might need to set some specific system settings. This chapter explains how to update the system BIOS, use the Avid Product Recovery CD-ROM to install the Windows 2000 image on the system disk, change the system BIOS settings, and set a paging file.
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image Checking the Revision of the System BIOS The minimum system BIOS revision is 1.10. Unless you receive specific instructions, you do not need to back-rev the BIOS to revision 1.10. If you do not know what the revision of the system BIOS is, see “Checking the System” on page 39. Updating Your System BIOS You should follow the instructions in this section only if you have determined you need to update your BIOS.
Using the Avid Product Recovery CD-ROM c c The Avid Product Recovery CD-ROM was created by Avid and does not contain the same information as the recovery CD-ROM supplied by Compaq. To be sure your system is capable of using the Avid Product Recovery CD-ROM, look on the left side panel of the system and locate the Windows 2000 Microsoft 25-digit Product Key. You will need it the first time you boot the system.
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image Installation Options When you use the Avid Product Recovery CD-ROM you will have two options: 1. Perform an Avid Windows 2000 Setup or Product Recovery for the Compaq W8000. n This option formats the entire disk drive, and places the Windows 2000 operating system and the drivers for the Avid application software on a 40-GB NTFS partition. 2. Exit Avid System Recovery tool without doing any recovery.
Using the Avid Product Recovery CD-ROM To install the Windows 2000 operating system: 1. If you haven’t already done so: - Turn off the system. - Turn off all external drives. 2. Turn on the system and then quickly place the Avid Product Recovery CD-ROM into the CD-ROM drive. The system finds the disk controllers and internal drives, and then boots from the CD-ROM. A startup utility appears. 3.
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image 7. A screen appears asking you to remove the Avid Product Recovery CD-ROM and press Ctrl+Alt+Delete. Remove the CD-ROM. There is also a message that says “Hit any key to continue.” If you “hit” any key you are placed back to the same screen. This action forces you to take out the Avid Product Recovery CD-ROM and press Ctrl+Alt+Delete before continuing. 8. Turn off the system. 9. Turn on the external drives.
Using the Avid Product Recovery CD-ROM New Hardware Wizard The first time you log in to the system after using the Avid Product Recovery CD-ROM, you might see a Welcome to Found New Hardware Wizard (depending on the hardware configuration). If you see a Welcome to Found New Hardware Wizard, use the following procedure to step through the wizard and disable the hardware. The Windows 2000 operating system found the Avid boards and cannot find a driver for them.
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image Changing the System BIOS Settings This section explains how to change the system BIOS settings for the Compaq W8000 system for use with the Avid software applications if needed. You should note the following information concerning the system BIOS: n • When the system boots and displays the Compaq name to the screen, the BIOS revision is displayed in the lower left corner of the screen.
Changing the Power Management Settings Changing the Power Management Settings The BIOS settings for Power Management must be disabled to allow the system Power switch to act as a system Power switch. If Power Management is enabled, the Power switch will act like a Reset switch and can cause problems. To disable Power Management: 1. If your system is not already turned off, then turn off the system in the normal manner (do not restart). 2.
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image Setting the Proper Paging File The Windows 2000 operating system creates the proper paging file (1.5 x memory size) when it is booted for the first time. This includes the first boot after you install the system using the Avid Product Recovery CD-ROM. However, if you add more memory after the Windows 2000 operating system is booted for the first time, you need to change the paging file. The paging file should be at least 1.5 x memory size.
Chapter 5 Installing and Verifying Avid System Software Chapter 3 described the installation of the Avid board set. Use the Avid NewsCutter Release Notes to install the NewsCutter application software. This chapter provides information on verifying and installing additional drivers.
Chapter 5 Installing and Verifying Avid System Software Installing the Avid System Software Use the Avid NewsCutter Release Notes to install the Avid NewsCutter application software. During the installation, the drivers needed for the Avid boards are installed with the NewsCutter application software. Note the recommendations that suggest: n It is very important you use the release notes and the CD-ROM that ships with your specific system to install the Avid system software.
Installing the Avid System Software To install the Avid edit display controller driver: 1. Insert the Avid application CD-ROM into the CD-ROM drive. 2. Right-click the My Computer icon and select Manage. The Computer Management window opens. 3. Click Device Manager. 4. Expand the Display Adapters section by clicking the + (plus) sign. 5.
Chapter 5 Installing and Verifying Avid System Software 16. Click Next. The Digital Signature Not Found dialog box appears. 17. Click Yes. 18. Click Finish. 19. Click Close. 20. Click Yes to restart the system. 21. When the system reboots and you log in, set your new screen resolutions. Setting Your Screen Resolution The following procedure explains how to change the screen resolution. Avid has qualified the resolutions listed in Table 8 and a Refresh Frequency of 75 Hz.
Installing the Avid System Software 4. In the Screen area, click the slider and drag it to one of the qualified resolutions (see Table 8). The typical resolution is 1024 x 768 pixels. Table 8 Monitor Resolutions One Monitor Two Monitors 1024 x 768 pixels 2048 x 768 pixels 1152 x 864 pixels 2304 x 864 pixels 1280 x 1024 pixels 2560 x 1024 pixels 5. Under Colors, select True Color (32 bit): a. Click Apply. b. Click OK. c. Click Yes. 6. Click the Advanced button. 7. Click the Monitor tab. 8.
Chapter 5 Installing and Verifying Avid System Software Installing Optional Disk Controller Drivers The Avid Product Recovery CD-ROM installs the device drivers needed for the Avid supported disk controllers. If for any reason the drivers are not installed properly, this section explains how to install the drivers from the Avid application CD-ROM. Install or check the device drivers for all installed disk controllers.
Installing Optional Disk Controller Drivers • Since the SCSI controller is dual channel, you need to install the SCSI driver twice, once for each channel. • The SCSI driver asks you to restart after you install it, but the Emulex Fibre Channel driver doesn’t. Installing the ATTO Express PCI Driver To install the ATTO Express PCI driver for the Ultra 160 LVD SCSI controller board: 1. Right-click the My Computer icon and select Manage. The Computer Management window opens. 2. Click Device Manager. 3.
Chapter 5 Installing and Verifying Avid System Software 11. Click the Browse button and browse to: My Computer\CD-ROM drive letter\Upgradedrivers \ATTO SCSI Drivers 12. Select Express.inf, and then click Open. 13. Click OK in the Update Device Driver Wizard. 14. Click Next. The Digital Signature Not Found dialog box appears. 15. Click Yes. The software installs (which might take a minute). 16. Click Finish, and then close the Express PCI Adapter window (do not restart). 17.
Installing Optional Disk Controller Drivers To create the firmware floppy disk: 1. Insert a blank, formatted floppy disk into the floppy drive. 2. Copy the DOS folder from one of the following locations: t If you have not installed the Avid application, copy the DOS folder from: CD-ROM:\UpgradeDriver\ATTOSCSI\DOS t If you have installed the Avid application, you can also copy the DOS folder from the application’s Utilities folder.
Chapter 5 Installing and Verifying Avid System Software 7. When the Flash update is complete, you might see the following message: RAID has been enabled for your adapter(s). Remember to Save Parameters when you exit. Press Enter. The message disappears and you are returned to the Adapters menu. 8. Press the Esc key. The Adapters menu disappears and you are returned to the Main menu. 9. Remove the floppy disk from the floppy drive. 10.
Installing Optional Disk Controller Drivers 5. Click the Driver tab. 6. Click the Update Driver button. The Update Device Driver Wizard appears. 7. Click Next. A dialog box appears. 8. Select “Search for a suitable driver for my device,” and then click Next. A dialog box appears. 9. Insert the Avid application CD-ROM into the CD-ROM drive. 10. Select “Specify a location,” and then click Next. A dialog box appears. 11.
Chapter 5 Installing and Verifying Avid System Software Installing the Emulex Fibre Channel Driver n If you are using a Fibre Channel controller as standalone disk storage, use the instructions in this document to install the Fibre Channel driver. If you are using a Fibre Channel controller in conjunction with Avid Unity MediaNetwork, do not use the instructions in this document to install the Fibre Channel driver.
Installing Optional Disk Controller Drivers 11. Click the Browse button and browse to: My Computer\CD-ROM drive letter\Upgradedrivers \Emulex Fibre Channel Driver 12. Select OEMSETUP.inf, and then click Open. 13. Click OK in the Update Device Driver Wizard. 14. Click Next. The Digital Signature Not Found dialog box appears. 15. Click Yes. The software installs (which might take a minute). 16. Click Finish, and then close the Emulex Properties window. 17.
Chapter 5 Installing and Verifying Avid System Software Verifying That the Application Drivers Have Started You can verify that the following drivers are installed properly: • Meridien digital media board device driver — APMPhxNTDriver • EditDMA device driver — APMEditDMA • Sentinel™ device driver — Sentinel To check the status of the driver: 1. Right-click the My Computer icon and select Manage. The Computer Management window opens. 2.
USB-to-MIDI Software Installation USB-to-MIDI Software Installation There is no MIDI connection at the rear of the Compaq W8000 system. The Avid NewsCutter Setup Guide shows how to connect the USB-to-MIDI converter to the B input and B output of the MIDIMAN MIDISPORT™ 2x2. The software by default points to the A input and A output connections.
Chapter 5 Installing and Verifying Avid System Software Installing the MIDISPORT 2x2 Drivers To install the MIDISPORT 2x2 drivers: 1. Ensure the MIDISPORT 2x2 USB-to-MIDI converter is not connected to the system. When you are ready to install the drivers, you will use a USB connector to connect the MIDISPORT 2x2 USB-to-MIDI converter to your computer. 2. Download the latest MIDISPORT 2x2 drivers from the following Web site: www.midiman.com. The system downloads a compressed, executable file. 3.
USB-to-MIDI Software Installation 2. Move the sliders on the fader controller and confirm that the MIDI IN LED indicator on the USB-to-MIDI converter turns on and off appropriately. The USB LED indicator pulses — this is expected behavior. 3. Start the NewsCutter application and choose Audio Gain from the Tools menu. The indicator lights on the Audio Gain tool should change to blue. 4. If the lights do not change to blue, perform the following steps: a. Choose Console from the Tools menu. b.
Chapter 5 Installing and Verifying Avid System Software Switching Between MIDI Connections on the USB-to-MIDI Converter By default, the system expects the MIDI cables to be connected to the IN-A and OUT-A connections on the MIDISPORT 2x2 device. If you need to switch from A to B connections, you will need to create a system environment variable as described in this section. To switch from A to B MIDI connections 1.
USB-to-MIDI Software Installation To switch from B to A MIDI connections: 1. Check the connections on the MIDISPORT 2x2 USB-to-MIDI converter to ensure the cables are connected to the IN-A and OUT-A connections. For information on connecting the MIDISPORT 2x2 device to the fader controller, see the setup guide. 2. Click the Start button, point to Settings, and then select Control Panel. 3. Double-click the System icon. The System Properties dialog box appears. 4. Click the Advanced tab. 5.
Chapter 5 Installing and Verifying Avid System Software Antivirus Applications Antivirus programs containing autoscanning features can interfere with the operation of an Avid application. For example, some antivirus programs can be configured to run in the background and scan all files for viruses whenever they are opened, copied, or moved. Since virus scanning is a processor- and disk-intensive activity, it can interfere with recording and playing real-time effects in an Avid application.
Chapter 6 Troubleshooting This section describes how to create troubleshooting disks and where to locate diagnostics after you have integrated the NewsCutter hardware and software on the Compaq W8000 system. Solutions to some possible problems are also included.
Chapter 6 Troubleshooting The ERD does not restore applications or device drivers. Instead, it holds copies of the user environment, software associations, passwords, and information about the system configuration. n The ERD is not a replacement for regular backups. It provides enough recovery to restore a system to a bootable state only. To create an ERD: 1. Turn on the system and log in to an account with administrative privileges. 2.
Testing the System Running Avid System Test Pro The Avid NewsCutter Setup Guide that ships with the system contains a section that explains how to run Avid System Test Pro to test the Avid board set. You should restart the system prior to running the diagnostics. Help is also available by pressing the F1 key or choosing Help from the Help menu in the diagnostics.
Chapter 6 Troubleshooting Troubleshooting Toolbox To troubleshoot the system effectively you should consider creating a “toolbox” of useful software, utilities, and tools that you carry with you when installing or troubleshooting Avid’s Windows 2000 editing systems.
Stripe Sets Cannot Be Seen on System Stripe Sets Cannot Be Seen on System Problem When you move a set of striped drives from system A to system B, system B sees the set of striped drives physically, but cannot see a file system on the stripe set. Explanation/Fix See the Avid NewsCutter Setup Guide for information on creating and moving stripe sets on Windows NT® and Windows 2000 systems.
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Appendix A Regulatory and Safety Information FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Appendix A Regulatory and Safety Information Canadian ICES-003 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Declaration of Conformity (According to ISO/IEC Guide 22 and EN 45014) Application of Council 73/23/EEC, 89/336/EEC.
European Union Notice Product Name: Products for the Windows NT, Windows 2000, or Windows XP Operating System: Media Composer, Film Composer, Avid Xpress, Avid Xpress DV, Avid Unity, Avid Unity MediaManager, Avid Unity TransferManager, Avid|DS, NewsCutter, NewsCutter XP, NewsCutter DV, Symphony, MediaDrive, MediaDock LVD, MediaRAID, MediaNetwork, MediaDock 2+, MEDIArray, MEDIArray II, MEDIArray Drive, MEDIArray II Drive, LANserver, LANserver EX, PortServer, Meridien I/O box, Avid Equinox Break-Out-Box Pro
Appendix A Regulatory and Safety Information (2) Products for the Mac OS X Operating System: products were tested in a typical Media Composer, Film Composer, Avid Xpress, Avid Xpress DV, Avid Unity, Avid Unity MediaManager, Avid Unity TransferManager, MediaDrive, MediaDock LVD, MediaRAID, MediaNetwork, MediaDock 2+, MEDIArray, MEDIArray II, MEDIArray Drive, MEDIArray II Drive, LANserver, LANserver EX, PortServer, or Meridien I/O box configuration.
Index ABCDEFHIKLMNOPQRSTUVW Numerics 32-bit bus 29 64-bit bus 29 A AGP (accelerated graphics port) adding or removing 45 board, removing 45 connector 38 overview 44 slot 28, 29 Antivirus applications 86 Application antivirus 86 software 68 uninstall 86 ASM (Avid Storage Manager) testing 89 ATTO Express PCI driver 73 Fibre Channel controller 51 Fibre Channel driver 40, 76 firmware 74 SCSI controller 50 SCSI controller board 40 Audio I/O board connectors 35 overview 35 Australia EMC regulations 96 Avid Sys
Index storage 32 two-channel audio I/O 35 Ultra 160 LVD SCSI controller 32, 50 video I/O 36 C Cache 20 Canadian interference-causing equipment regulations 94 CD-ROM application 68 drive 26 recovery 58 Check basic system 38 BIOS 58 list 17 Connector AGP 38 fader 82 Meridien I/O box 48 MIDI 84 system front 21 system rear 23 Controls 21 Conventions 13 Creating emergency repair disk (ERD) 87 repair floppy disk 87 D Daughter board 48 Diagnostic programs 88 Digital media board overview 31 slot 29 98 Disk con
Index Emulex Fibre Channel driver 40, 78 installation 52 overview 33 Energy Saver 65 Ethernet network 25 European Union notice 94 Expansion boards 43 slots 28 External connections 23 F Fader connections 82 Fan installing 54 removing 53 FCC notice 93 Fibre Channel controller 33, 51, 52 driver 40, 76 drivers 78 network 25 slot 29 storage 32 Firmware SCSI update 74 H Hardware Wizard 63 Help support numbers 15 I IDE CD-ROM 26 Indicator locations 21 Information documents 15 Inline memory 21 Installing appli
Index locations 40 modules 21 paging file 41 requirements 41 slots 40 terminators 42 Meridien digital media driver 80 overview 31 set 48 Meridien I/O box connector 48 overview 35 Microprocessors 20 MIDI connections 84 MIDISPORT 2x2 drivers 82 Monitor colors 90 connection 47 dual 44 option 44 resolutions 71 single 31 supported 25 Mouse buttons 24 connector 38 MPEG slot 29 N Network statement 25 New hardware 63 New Zealand EMC regulations 96 O Optional ATTO SCSI version 40 boards 49 Fibre Channel driver 78
Index Recovery CD-ROM 58 Regulatory information 93 Related information 15 Removing fan 53 Repair floppy disk 87 Resolutions 70, 90 RIMM (Rambus inline memory modules) 21 S Safety information 93 Screen resolution 70 SCSI controller ATTO 50 overview 32 slot 29 update 74 version 40 SDTI (Serial Data Transport Interface) installing 50 slot 29 Sentinel device driver 80 Serial digital I/O board overview 36 Service pack 25 Setting display resolution 70 paging file 66 Power Management 65 Settings BIOS 64 Shared s
Index T Taiwan EMC regulations 96 Telephone numbers 15 Terminator memory 42 Testing software 89 Troubleshooting drives 89 repair floppy disk 87 system diagnostics 89 Two-channel ATTO SCSI controller 32, 50 audio I/O board 35 U UI (User Interface) monitor 25, 31 Ultra 160 LVD SCSI controller 32, 50 Uninstalling Avid software 86 Update ATTO firmware 74 USB-to-MIDI converter 81 V Versions 40 Video I/O board connectors 35 overview 36 W Windows operating system 61 service pack 25 Wizard 63 102
