b Mobile Internet PC User’s Guide Presario 700 Series Document Part Number: 253697-XX1 August 2001
© 2001 Compaq Computer Corporation Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. Microsoft, MS-DOS, and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents 1 Introduction Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing or Printing a Guide on the CD . . . . . . . . . . Symbols and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Using Your Notebook Power On! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 Plugging and Unplugging AC Power . . . . . . . . . . . . 3–3 Turning Your Notebook On and Off . . . . . . . . . . . . . 3–4 Using Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Using Keyboard and Pointing Device . . . . . . . . . . . . . . . 3–9 Using the TouchPad Instead of a Mouse . . . . . . . . . . 3–9 Tapping and Double-Tapping . . . . . . . . . . . . . . . . .
Contents 5 Using the CD or DVD Drive CD or DVD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Inserting a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 Removing a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3 Manually Ejecting a Disc . . . . . . . . . . . . . . . . . . . . . 5–4 Audio CDs and DVD Video Discs. . . . . . . . . . . . . . . . . . 5–5 Playing Audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 7 Preventive Maintenance External Care of Your Notebook . . . . . . . . . . . . . . . . . . . Cleaning the Exterior of your Notebook . . . . . . . . . . Cleaning the Keyboard . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Display Screen . . . . . . . . . . . . . . . . . . . Cleaning the TouchPad . . . . . . . . . . . . . . . . . . . . . . . Cleaning the External Mouse . . . . . . . . . . . . . . . . . . Caring for Your Notebook. . . . . . . . . . . . . . . . . . . . .
1 Introduction Congratulations! As the owner of a new Compaq Notebook computer, you have joined the worldwide community of mobile computer users. After your Notebook is set up and connected to the Internet, you can explore vast regions of information, entertainment, and services online.
Introduction Where Can I Find Information? All the information you’ll need to use the basic features of your new Notebook is available in the documents included with your Notebook. Some of these documents are printed and some are provided on the Documentation Suite CD. Documentation Your new Notebook computer came with documentation containing helpful reference material. If you have access to the Internet, you can also view these and other documents on the Compaq Web site.
Introduction Mobile Internet PC User’s Guide This easy-to-scan guide explains how to set up your Notebook and get acquainted with its features. It also introduces: ■ Common computer tasks ■ The Internet ■ Notebook maintenance ■ Solutions for computer problems ■ Compaq service and support tools Did you know... The Mobile Internet PC User’s Guide and the S Safety and Comfort Guide are also available on the Compaq Web Site.
Introduction Viewing or Printing a Guide on the CD For information about using the CD drive, including instructions for inserting or removing a CD, refer to Chapter 5, “Using the CD or DVD Drive.” To view or print a document on the Documentation Suite CD: 1. Insert the Documentation Suite CD into the CD drive. 2. Select a guide from the Documentation Suite menu. 3.
Introduction Symbols and Graphics Symbols The following words and symbols have special meaning in this guide and in the electronic documentation: Å WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. Ä CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. you know...
Introduction Safety Å WARNING: To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort Guide. Did you know... To protect your equipment from power surges, S plug all power cords into a high-quality surge protector. If you have a dedicated telephone line for the modem, buy a surge protector with a telephone jack. Turning off your Notebook PC To shut down your Notebook properly, complete the following steps: 1. Close all open programs. 2.
Introduction Protecting Your Notebook During an Electrical Storm During an electrical storm, you should take the following precautions to protect your Notebook from damage. You should immediately disconnect your Notebook from the power source. After your Notebook is safely disconnected from AC power, J Tip you can run your Notebook on battery power. ■ If you are not using a surge protector, unplug all power cords from the wall outlets. ■ Disconnect your Notebook from the wall outlets.
2 Your Notebook at a Glance Before you begin using your new Notebook computer, you’ll want to look at some of the basic components. To help you locate your Notebook’s components, this chapter covers the following main topics: ■ Front of Your Notebook, 2-2 ■ Left and Right Panels, 2-7 ■ Back Panel, 2-9 ■ Underside, 2-10 To open your new Notebook, push the Display Release Latch 1 and gently lift up the lid.
Your Notebook at a Glance Front of Your Notebook Open your Notebook and take a look at these components. See also “Turning Your Notebook On and Off” in Chapter 3 of ☞ this guide to learn more about how to start and shut down your Notebook.
Your Notebook at a Glance Lower Front Panel also “Using Keyboard and Pointing Device” in Chapter 3 ☞ See of this guide for more information on using the TouchPad.
Your Notebook at a Glance Easy Access Buttons and Lights 1 AC Adapter Light 7 Digital Audio Button 2 Num Lock Light 8 Volume Down Button 3 Instant Internet Access Button 9 Volume Up Button 4 Instant E-Mail Button - Caps Lock Light 5 Search Button q Hard Drive Access Light 6 Power Button See also “Reprogramming the Easy Access Buttons” in ☞ Chapter 3 of this guide to learn how to program the Easy Access buttons to suit your needs.
Your Notebook at a Glance Button Button Description Default Button Action Digital Audio Launches Windows Media Player to play MP3 music. • Instant Internet Access Provides your daily start point to the Internet. It connects you to a personalized Web page filled with local weather, news, sports, and financial information. ƒ Instant E-mail Provides you with one-touch access for sending and reading your e-mail. a Search Provides you with instant access to news and information on the Internet.
Your Notebook at a Glance Function Key Combinations cad goes here The following (FN+function) keys have already been assigned.
Your Notebook at a Glance Left and Right Panels Take a look at the left and right sides of your Notebook. The PC card slot and the removable floppy drive are located on the left side panel. The microphone jack, headphone jack, and optical drive are located on the right side panel. you know... PC Cards are credit card–sized removable S Did options that expand the capability of your Notebook.
Your Notebook at a Glance Components on Right Side 2–8 1 Microphone Jack 4 Optical Drive Activity Light 2 Headphone Jack 5 Optical Drive Eject Button 3 Optical Drive 6 Manual Eject Hole Mobile Internet PC User’s Guide Presario 700 Series
Your Notebook at a Glance Back Panel Take a look at the back of your Notebook. This is where you connect external hardware such as a printer or external monitor. also “Installing Hardware Devices” in Chapter 4 of this ☞ See guide for more information on attaching external devices.
Your Notebook at a Glance Underside The memory compartment, main battery, battery release switch, and the pop-up feet are located on the underside of your Notebook. Before contacting Compaq Customer Support, you will need J Tip the serial number from the underside of your Notebook.
3 Using Your Notebook Your Notebook computer is designed for easy setup, use, and upgrading. In this chapter, you’ll become familiar with your Notebook features.
Using Your Notebook Power On! This section helps you get your Notebook set up and running. ■ Plugging and Unplugging AC Power ■ Turning Your Notebook On and Off ■ Using Battery Power Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not use converter kits sold for appliances to power your Notebook. Use only the Compaq adapter that came with your Notebook or a Compaq replacement part.
Using Your Notebook Plugging and Unplugging AC Power Do’s ■ Ensure that you can reach the electrical outlet easily. ■ Unplug the AC adapter from the electrical outlet when you want to disconnect AC power from your Notebook. ■ When unplugging from the electrical outlet, grasp the cord by the plug. ■ Do not leave the AC adapter plugged into the electrical outlet when it is not connected to your Notebook. ■ Do not place anything on power cords or cables.
Using Your Notebook Why Use AC Power When I’ve Got a Battery? When you’re not on the go, you’ll want to use your Notebook’s AC adapter as your power source. This ensures that the battery is always charged. When your Notebook does not have a charged battery, you should save your work and turn off your Notebook before unplugging it from the AC power supply. Did you know... When a charged battery is in your Notebook, S you can simply unplug it from AC power.
Using Your Notebook Power Button Functionality When your Notebook is on, pressing the Power ª button places your Notebook in Hibernation mode. you know... Hibernation is a state of no power consumption. S Did When your Notebook enters this mode, the contents of the memory are saved to the hard disk and your Notebook powers off. The settings for the Power ª button are as follows: ■ Press and release the Power ª button once to enter Hibernation mode.
Using Your Notebook Using Battery Power Å WARNING: Your Notebook contains a lithium-ion battery pack. Improper handling of the battery pack can result in fire and chemical burns. Do not disassemble, crush, puncture, short external contacts, dispose of in water or fire, or expose it to temperatures higher than 140° F (60° C). Replace only with the Compaq battery pack specified for your Notebook. The battery charges whether your Notebook is S onDidoryouoff.know...
Using Your Notebook 5. Gently push down on the battery door until it snaps into place. also “Components on Underside” in Chapter 2 of this guide ☞ See for help in locating the Battery Release Switch. To remove the battery, complete the following steps: 1. Save your files. 2. If the AC adapter is not connected, turn off your Notebook. 3. Turn your Notebook bottom side up and slide the Battery Release Switch on the underside of your Notebook outward. Lift up the battery door. 4.
Using Your Notebook Charging the Battery ☞ See also “Battery Care” in Chapter 6 of this guide. To charge the battery, insert the battery in the battery compartment and connect your Notebook to AC power. Leave your Notebook plugged into the electrical outlet until the Battery Charge 7 light is no longer illuminated. This ensures that the battery is fully charged.
Using Your Notebook Using Keyboard and Pointing Device In this section you’ll learn how to select, click, and double-click with the TouchPad: ■ Using the TouchPad Instead of a Mouse ■ Tapping and Double-Tapping ■ Edge Motion also “External Care of Your Notebook” in Chapter 7 of this ☞ See guide for tips on keeping your TouchPad clean. also “Installing Hardware Devices” in Chapter 4 of this ☞ See guide to learn how to attach an external mouse.
Using Your Notebook Right-Click The Right TouchPad button works as the context menu or special drag button. Move the pointer over the item and press the Right TouchPad button to get context-sensitive options. Easy Scroll Button The Easy Scroll button is the equivalent of the right, left, up, and down buttons of the scroll bars on the side and bottom of your screen. To view other areas of a document or browser window, press the Easy Scroll button in the desired direction.
Using Your Notebook 2. Double-click the Mouse icon z to open the Mouse Properties dialog box. cad goes here 3. Click the Touch tab. 4. Select Tap to Click to turn on the tapping feature. 5. Click OK to accept the changes and close the dialog box. you know... To help prevent accidental pointing while S Did typing, drag the PalmCheck slider toward maximum.
Using Your Notebook Edge Motion Edge Motion allows you to continue to scroll when your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1. Use the Windows Start menu to open the Control Panel. 2. Double-click the Mouse icon z to open the Mouse Properties dialog box. 3. Click the Edge Motion tab. 4. Select When Dragging, Always, and When Scrolling to turn on Edge Motion.
Using Your Notebook Easy Access Buttons The Easy Access buttons, located above your Notebook’s keyboard, automatically connect you to the Internet. These buttons give you one-touch access to Internet activities or to software applications. Until your Internet or network services are configured, all buttons launch the Internet Setup Wizard. After your Internet/network services are set up, each button opens your default Web browser and connects to pre-programmed applications.
Using Your Notebook Storage Drives Your Notebook stores your files and programs in the storage drives. This section helps you in the following area: ■ Identifying Your Storage Drives Identifying Your Storage Drives Your floppy drive, hard drive, and CD, DVD, CD-RW, or DVD/CD-RW drive are designated with letters of the alphabet, as well as with icons. To determine your drive letters, complete the following steps: 1. Use the Start menu to access the My Computer icon g.
Using Your Notebook Security To protect your files and programs, your Notebook provides several security features. This section will cover: ■ Using the Security Slot ■ Power-On Password Using the Security Slot To use the security slot found on the side of your Notebook, complete the following steps: 1. Insert a locking device (such as a Kensington lock) into the security slot. 2. Turn the locking device clockwise 90 degrees.
Using Your Notebook Setting the Password To set the power-on password, complete the following steps: 1. Press the Power ª button to turn on your Notebook. 2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds. While the cursor is visible, press the F10 key. Ä CAUTION: F10 Setup is for experienced users only. Changing settings may affect the functionality of your Notebook. Ä CAUTION: Write your password down in a secure location.
Using Your Notebook Removing the Password To remove a power-on password, complete the following steps: 1. Press the Power ª button to turn on your Notebook. 2. Access F10 Setup as described in ‘Setting the Password’, type your current password, and press the Enter key. 3. From the Main option on the menu bar, use your arrow keys to move to the Security menu bar item. The cursor should be in the Set Supervisor Password field. Press the Enter key. 4. Type your current password and press the Enter key. 5.
4 Common Tasks Now that your Notebook computer is set up and running, you may want to explore and learn about some of the common tasks performed by your Notebook.
Common Tasks S-Video Connection With an S-Video connection, you can play games on a bigger screen or watch DVD movies on TV instead of on a Notebook display. This section helps you complete the following tasks: ■ Switching Between Displays (Function Key method) ■ Connecting and Enabling S-Video (Manual method) Switching Between Displays You can switch between your television and your display or external monitor by pressing Fn+F3.
Common Tasks Connecting and Enabling S-Video you know... Your TV may not have an S-Video connector. S Did See your local electronics store dealer for an S-Video adapter. To connect your Notebook and your television, you need an S-Video cable to plug into your TV, VCR, or other device. These cables can be purchased from a retail TV store or a computer store. You must connect the S-Video cable before powering on the ✎ Note system. To connect and enable S-Video, complete the following steps: 1.
Common Tasks 6. Click the TV icon to enable S-Video TV output. 7. Click Apply to accept the changes, then click OK to exit both dialog boxes. 8. If your Notebook asks you to restart Windows, click OK for the new settings to take effect. Did you know... The resolution of your Notebook display is S much greater than the resolution of your TV. Image quality on the TV varies from application to application.
Common Tasks Software and Hardware Discover how easy it is to add and remove software, attach new hardware devices, or reinstall deleted hardware drivers. With easy-to-follow instructions, you can completely and safely install or remove software programs and hardware devices with no worries. This section covers: ■ Adding and Removing Software ■ Installing Hardware Devices Adding and Removing Software Software can be installed from a CD or a floppy disk or downloaded from a Web site.
Common Tasks 5. Click the CD or Floppy button. 6. Insert the CD or floppy disk into the proper drive when prompted by Windows, and click the Next button. Windows finds the CD or floppy disk and begins the installation process. Installing Hardware Devices To install a new hardware device such as a printer or gamepad to your Notebook, complete the following steps: 1. Turn off your Notebook. 2. Connect the device to your Notebook according to the instructions that come with it. 3. Turn on your Notebook.
Common Tasks You can easily upgrade your Notebook’s memory to take full advantage of the latest applications and games. Your Notebook can be upgraded to 384 MB of memory using PC 133 memory modules, available from any Compaq retailer. Ä CAUTION: Electrostatic discharge can damage many electronic components, including memory upgrade modules. Ensure that you are suitably grounded before upgrading your Notebook’s memory. To upgrade your Notebook’s memory, follow these steps: 1.
Common Tasks 5. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle. cad goes here 6. Grasp the edges of the memory module and remove it from its socket. 7. Insert the upgrade memory module into the socket at a 45° angle, and gently push down on the sides of the upgrade memory module until it snaps securely into place.
Common Tasks Did you know... The memory module socket and memory module S are keyed. When inserting the memory module into its socket, ensure that the module is correctly aligned with the socket. 8. Replace the memory compartment cover and secure it with the retaining screw. Press down on the dimples located at both edges of the cover (nearest the retaining screw) to snap it in place.
Common Tasks Modem The physical connection of a computer to the Internet is typically through a telephone line. Your computer contains hardware called a modem that sends and receives information over a standard telephone line. On-screen instructions are provided that you must follow when you set up your modem. you know... High-speed Internet access may be available in S Did your area. Check with your ISP or local telephone company for more information. Did you know...
Common Tasks Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the RJ-45 jack. 3. For international use, plug the modem cable into the country-specific modem adapter, as shown in the following figure. 4. Plug the country-specific modem adapter into the wall jack.
Common Tasks Connecting a Network Cable A network cable has an 8-pin RJ-45 connector at each end: 1. Plug the network cable into the RJ-45 port on the computer. 2. Plug the other end of the cable into a network jack.
5 Using the CD or DVD Drive Who would ever have thought that your home entertainment center could fit in your lap or on a desktop? Your Notebook computer allows you to listen to your favorite music and (on selected models) watch your favorite movies almost anywhere you go.
Using the CD or DVD Drive CD or DVD Drive In this section, you will learn how to insert and remove CDs and DVDs. This section covers: ■ Inserting a Disc ■ Removing a Disc ■ Manually Ejecting a Disc Inserting a Disc To load a disc into the disc drive, complete the following steps: Ä CAUTION: Improper handling of a CD or DVD can damage the disc and could potentially damage the drive. 1. Press the Eject button located on the front of the drive. 2.
Using the CD or DVD Drive Ä CAUTION: Before closing the disc tray, ensure that the disc snaps onto the spindle in the center of the tray. You can damage the disc and your Notebook if the disc is not seated properly. 4. Push the tray back into the drive until the drive locks into place. Removing a Disc To remove a disc from the drive, complete the following steps: 1. Press the Eject button on the drive. 2.
Using the CD or DVD Drive Manually Ejecting a Disc Did you know... If your Notebook power is off, you will not be S able to eject a disc from the CD or DVD drive. To remove a disc without powering up your Notebook, you must eject the disc from the drive manually. If you need to eject a disc when the power is off, complete the following steps to eject the disc manually: 1. Make sure the power is off and any external power sources are disconnected. cad goes here 2.
Using the CD or DVD Drive Audio CDs and DVD Video Discs In this section you’ll learn how to play audio and video discs with your Notebook. This section covers: ■ Playing Audio CDs ■ Playing Non-DVD Video Discs Playing Audio CDs Did you know... You can also use the function keys to play an S audio CD. These keys are shown in “Function Key Combinations” in Chapter 2 of this guide. To play an audio CD, insert the disc into the CD or DVD drive.
Using the CD or DVD Drive Playing Non-DVD Video Discs To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1. Use the Windows Start menu to open the Windows Media Player. 2. Select File, and then Open from the Windows Media Player menu. 3. Click the Look in tab. 4. Locate and double-click the CD Drive æ icon. You should see a list of files and file folders. 5.
Using the CD or DVD Drive DVDs In this section you’ll learn how to play DVD discs with your Notebook. This section covers: ■ Using the DVD Player ■ On-Screen Controls ■ Identifying Your DVD Region Setting Your Notebook’s DVD drive reserves the best seat in the house for you, so you can watch all your favorite movies anytime, anywhere. The DVD player is simple and fun to use. Did you know... DVD stands for Digital Versatile Disc. S DVDs look like CDs, but they store movies.
Using the CD or DVD Drive On-Screen Controls The on-screen controls allow you to quickly and easily access the features of the WinDVD Player. cad goes here After the WinDVD Player is launched and active, use the controls shown on the WinDVD Player panel to navigate through the DVD titles. The WinDVD Player controls are designed to look like controls on a stand-alone DVD player, so the controls may seem familiar. Keep in mind that not all options are available with all DVD titles.
Using the CD or DVD Drive Most DVD discs have a “region” setting that limits the playback of the disc to specific geographical regions. The region code on the DVD drive must match the region code on the DVD disc. To change the DVD drive region, complete the following steps: 1. With a DVD disc in the drive, open the WinDVD Player. 2. Click the Properties icon on the lower left corner of the player to open the Properties dialog box. 3. Click the General tab. cad goes here 4.
Using the CD or DVD Drive Did you know... You can only change the region code for the S DVD drive five times. The fifth setting change you make becomes the permanent region on the player. Each time you make a change to the drive’s region setting, the remaining number of changes allowed on the DVD drive is displayed.
Using the CD or DVD Drive CD-RW Basics If your Notebook has a CD-RW drive and the Easy CD Creator Kit, you can create your own audio and data CDs. This section covers: ■ Installing CD-RW Software ■ Accessing CD-RW Software ■ Using CD-RW Software ■ Preventing Buffer Underrun Errors Installing CD-RW Software Did you know... The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-RW and CD-R. CD-RW refers to compact discs (or drives) that are readable and writable.
Using the CD or DVD Drive Did you know... You must close all other Windows programs before installing CD-RW software. To install CD-RW Software, complete the following steps: 1. After the CD is inserted, the CD-RW software installation dialog box is displayed. Click the Next button to begin the installation process. 2. Select the Complete option to install CD-RW software. Click the Next button to continue the installation process. 3.
Using the CD or DVD Drive Using CD-RW Software CDs are created using the Easy CD Creator Kit (available on select models). Various uses of the CD-RW drive are shown in the following table: Media Uses Audio Create personal music CDs with your favorite music tracks and MP3/WMA files. Data Create a data CD to store data, such as files or folders from the hard disk. This feature is useful for backing up important files or sharing data with other people.
Using the CD or DVD Drive Preventing Buffer Underrun Errors Did you know... In extreme cases, some errors may render your S disc unusable. If this occurs, it may be necessary to start over with a new disc and then properly dispose of the old disc. A buffer underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted. When a buffer underrun occurs, the CD creation process is halted.
6 Caring for Your Battery When you’re on the go, AC wall outlets are not always available and sometimes you’ll want to use battery power. This chapter shows you how to maintain and recharge your battery properly so that your Notebook computer has the power necessary to continue running.
Caring for Your Battery Battery Care Using the Battery When AC wall outlets are not available or convenient, the battery becomes the “lifeline” of your Notebook. In this section you will become familiar with the following: Å ■ Using the Battery ■ Storing the Battery ■ Recycling the Battery WARNING: If your Notebook contains a lithium battery pack, improper handling of the battery pack may result in fire and chemical burns.
Caring for Your Battery Checking Battery Power To determine the amount of remaining battery power, double-click the Battery Status or Power Meter icon located on the right side of the Windows taskbar.
Caring for Your Battery Storing the Battery Your Notebook uses a Li-Ion (lithium-ion) battery. If you will not be using your Notebook for an extended period of time (2 weeks), you must take precautions to ensure that your battery is stored correctly. ■ Use your Notebook until the battery is drained to 50 percent. ■ Remove the battery and store it separately. Tip You may store your battery within the following temperature J range: 32° F to 113° F (0° C to 45° C).
Caring for Your Battery Recycling the Battery In North America, dispose of lithium-ion (Li-Ion) batteries by taking advantage of the Compaq battery recycling program. You will be provided with a postage-paid battery pack mailer pre-addressed to a reclamation facility where the metals are recycled. Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorized Compaq partners, or their agents.
Caring for Your Battery Battery Calibration All batteries lose their charge if they have not been used for a long period of time. In this section you will become familiar with the following: ■ Calibrating the Battery ■ Maximizing Battery Operating Time Calibrating the Battery Recalibrating the battery simply means recharging the battery to its maximum capacity and resetting the battery gauge to display the level of charge accurately.
Caring for Your Battery Steps 5 through 8 prevent your Notebook from entering ✎ Note Sleep mode. These steps also allow the battery to drain faster. 5. Use the Windows Start menu to open the Control Panel. 6. Click the Power Options A icon to display the Power Options Properties dialog box. You can use your Notebook while the battery is draining or J Tip charging. 7. Click the Power Schemes tab and select the Portable/Laptop scheme.
Caring for Your Battery 8. From the Running on batteries column: a. In the Turn off monitor drop-down list, select Never. b. In the Turn off hard disks drop-down list, select Never. c. In the System standby drop-down list, select Never. d. In the System hibernates drop-down list, select Never. 9. Let the battery drain until your Notebook reaches Hibernation and turns off. 10. Plug in the AC adapter and restart your Notebook. 11.
Caring for Your Battery The display, processor, CD/DVD drive, and hard drive use the most battery power. To maximize the battery operating time, perform one or more of the following actions: ■ Press Fn+F7 to reduce the display brightness and to select a short wait for your screen saver. ■ Select a screen saver that does not generate a lot of graphics or motion. ■ Reduce audio volume or use headphones. ■ Exit modem programs when you are not using them. ■ Remove PC Cards when you are not using them.
Caring for Your Battery Power Management you know... Notebooks have power-saving features that S Did protect your data and conserve battery and monitor life. What Is Power Management? This section explains the following main topics: ■ Understanding Power Management ■ Starting and Ending Power Modes Understanding Power Management Power management lets you reduce your Notebook power consumption.
Caring for Your Battery Did you know... Returning to information saved in Hibernation S takes longer than returning to information saved in Sleep but is faster than returning to your information manually after restarting your Notebook. Ä CAUTION: Although Sleep mode maintains system information and open files, you will lose any unsaved information if you turn off your Notebook before you end the Sleep mode.
Caring for Your Battery If you want to... Then... Result/Indicators Put your Notebook to Sleep manually Press the Fn+F4 keys. To use Windows to put your Notebook to Sleep, click the Start button and select the Standby option from the shut down menus. Power ª light blinks. Wake your Notebook from Sleep manually Press any key. Power ª light stays on. Put your Notebook into Hibernation manually Press the Power ª button once.
Caring for Your Battery Fixing a Low-Battery Condition Tip If you will not be using your Notebook for an extended J period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your Notebook is not in use. A low-battery condition exists when the battery has less than 10 percent of its power remaining. This section will show you how to correct a low-battery condition and what to do if your Notebook loses all battery power.
Caring for Your Battery Connect the AC Adapter This solution allows you to continue working without being interrupted and simultaneously charges the drained battery. You don’t have to turn off your Notebook before connecting the AC adapter. Your Notebook automatically switches to AC power when you connect the AC adapter. Did you know...
Caring for Your Battery Suspend Your Work If you cannot plug in the AC adapter and you do not have a charged replacement battery, start Hibernation by pressing the Power ª button. When a power source (AC or battery) becomes available, press the Power ª button to turn your Notebook on and resume your work. Did you know... After your Notebook has entered Hibernation S mode, it will not turn on until it is plugged into an AC adapter or the drained battery is replaced with a charged one.
7 Preventive Maintenance Maintaining your Notebook by keeping it clean and keeping the vents free from dust promotes longevity and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases. The information in this chapter provides helpful instructions for the maintenance and care of your Notebook.
Preventive Maintenance External Care of Your Notebook This section covers: ■ Cleaning the Exterior of your Notebook ■ Cleaning the Keyboard ■ Cleaning the Display Screen ■ Cleaning the TouchPad ■ Cleaning the External Mouse ■ Caring for Your Notebook Cleaning the Exterior of your Notebook Ä CAUTION: When you shut down your Notebook, the power turns off. However, some electrical currents may still be flowing through the Notebook.
Preventive Maintenance Cleaning the Keyboard You should clean the keyboard periodically to rid it of dust, lint, and any other foreign particles that may become trapped beneath the keys. Use a can of compressed air with a straw extension attached to blow air in and around the keys. Cleaning the keyboard prevents keys from sticking and jamming. It also makes typing a more pleasant experience. Ä CAUTION: Do not use liquids of any kind on the keyboard, because they may permanently damage your keyboard.
Preventive Maintenance Cleaning the Display Screen The surface of your display screen may look fuzzy or smudged. You can use a soft, damp, lint-free cloth to wipe the screen clean. If the display screen requires any additional cleaning, use an antistatic screen cleaner or pre-moistened antistatic wipes. Ä CAUTION: Never spray water or any other cleaning fluids or chemicals directly on the screen. You may permanently damage your Notebook.
Preventive Maintenance Cleaning the External Mouse Å WARNING: Always disconnect the power from your Notebook and disconnect any other peripherals before attempting to clean your Notebook or any of its components. Tip Give your Notebook a safe home. If your Notebook is J consistently exposed to direct sunlight, consider moving it. The heat from the sun shining on the display screen can reduce its performance and cause glare.
Preventive Maintenance Caring for Your Notebook Did you know... Your Notebook computer is cooled by air that is S drawn in through the vents on the chassis and blown out through the exhaust fan. It is important to keep the vents on the chassis free of dust and debris. Brush any dust away from the vents with a damp cloth but do not attempt to dismantle the Notebook to clean dust from the inside of the Notebook. If you dismantle your Notebook, you may permanently damage the components on your Notebook.
Preventive Maintenance Do’s ■ Carry and store your Notebook in a portable notebook carrying case. ■ Keep floppy disks and modular disk drives away from magnetic fields. Magnetic fields can erase data on your floppy disks and on your hard drives. ■ Keep your Notebook away from extreme temperatures (for example, in parked cars, near heaters, or near open windows). Extreme temperatures can damage your Notebook or cause it to perform poorly.
8 Solutions You turn on your Notebook and it won’t start. You try to print and nothing happens. You get an error message that prevents you from getting your work done—and there’s no one around who knows what to do. Help! In this chapter you’ll learn easy ways to increase computer performance and solve some basic computer problems.
Solutions Basic Solutions Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution. In this section: ■ Backup Utilities ■ Compaq Help and Support ■ Helpful Hints ■ Finding Solutions Quickly Backup Utilities Using Backup Devices To retrieve files that may have been lost or damaged, you should back up your files regularly with a backup utility.
Solutions Compaq Help and Support Your Notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from Microsoft and Compaq that provides the following services: ■ Easy access to your Notebook’s built-in product information ■ Preventive care and maintenance assistance for your Notebook ■ Links to online support and technical assistance Accessing Compaq Help and Support To access Compaq Help and Support, press Fn+F2 or double-click the Help and Support icon on your Windo
Solutions Using Online Help and Support for Additional Assistance If you are unable to resolve the problem on your Notebook using the troubleshooting and diagnostic features of Compaq Help and Support, additional assistance is available online. Compaq Help and Support provides integrated access to online assistance, allowing you to post questions or issues to the Compaq Customer Communities or to open a service request online for a Compaq support specialist.
Solutions If you require warranty support or technical assistance, you can open a service request online by clicking Open an online service event with a Compaq Support Specialist.
Solutions Finding Solutions Quickly To help you find a solution quickly, see the “Solution Tables” section. The information in the tables is divided into three columns: 1. Symptom — Describes the symptom or warning that indicates a problem. 2. Problem — Identifies one or more reasons why the symptom occurred. 3. Solution — Describes how you should try to fix the problem. If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.
Solutions Solution Tables In this section you will find information on: ■ Audio and Video ■ Battery and Power ■ Mass-Storage ■ Games and Internet ■ Keyboard and TouchPad ■ Memory and PC Cards Audio and Video Audio Symptom No sound. Sound is too low. Mobile Internet PC User’s Guide Presario 700 Series Problem Solution Volume has been muted. On the taskbar, click the Volume • icon then deselect the Mute check box. Your Notebook is in Sleep mode.
Solutions Audio (Continued) Symptom Problem Solution Sound is distorted. Volume is set too high. Click the Volume • icon on the taskbar, then click the Volume slider and drag it down, or press the Volume Down button. Volume • icon is missing from the Windows taskbar. The Place volume control icon in the taskbar option has not been selected. 1. Use the Start menu to open the Control Panel. 2. Double-click Sounds and Audio Devices. 3. Select Place volume control icon in the taskbar and click OK.
Solutions Video or Display Symptom Screen is blank. Display only fills part of the screen. Problem Solution Your Notebook is in Sleep mode. This is identified when the Power ª light is flashing. Press any key. The external monitor display is selected. Press the Fn+F3 keys to switch between the LCD display, external monitor, TV-Out (available on selected models), and simultaneous display. Your resolution settings are not set properly. 1. Use the Start menu to open the Control Panel. 2.
Solutions Video or Display (Continued) Symptom Characters are garbled or the display flashes when your Notebook is connected to an external monitor. Problem The external monitor’s resolution is set too high for your Notebook. Solution Restart your Notebook and reset the Display settings for a lower resolution. See the solution for “Display only fills part of the screen” for more details.
Solutions Battery and Power Battery Symptom Problem Solution Battery gauge is not accurate. Battery needs calibrating. See “Calibrating the Battery” in this guide for details. Battery charging indicator does not display and battery does not charge. Battery was exposed to temperature extremes. Keep the battery within the recommended temperature ranges. See “Battery Care” in this guide. Battery charge does not last as long as expected. Battery is not fully drained. Calibrate the battery.
Solutions Mass-Storage you know... Mass-Storage media include CDs, CD-RWs, S Did DVDs, DVD/CD-RWs, floppies, and the hard disk. CD or DVD Drive 8–12 Symptom Problem Solution CD/DVD drive cannot read a disc or takes too long to start. The DVD drive takes longer to start because it must determine the type of media being played before it can start. Wait at least 30 seconds to let the DVD drive determine the type of media being played.
Solutions Floppy Drive Symptom Floppy drive is continually active. Problem Solution The floppy disk is improperly inserted. Remove the floppy diskette and reinsert it as follows: 1. Insert the edge with the sliding cover into the drive facing up. 2. Push the floppy all the way into the drive until it stops. Floppy drive cannot read a floppy. Floppy diskette is not formatted. Format the floppy diskette by following these steps: 1. Open a My Computer g window. 2. Select the 3½ Floppy (A:) drive. 3.
Solutions Games and Internet Games Symptom Problem Solution Game frequently stops responding or locks up. Minimum hardware or software requirements set by manufacturer are not met. Review the game packaging or call the game’s manufacturer to verify the minimum hardware and software requirements. Game was not set up properly when installed. Re-install the program, noting any settings and default selections that pertain to your Notebook, and restart the game.
Solutions Internet (Continued) Symptom Problem If no dial tone is found, another telephone handset on the same line is not on the receiver. Mobile Internet PC User’s Guide Presario 700 Series Solution Verify that all telephone handsets on the same line are on the receiver.
Solutions Keyboard and TouchPad Keyboard and TouchPad Symptom 8–16 Problem Solution Keyboard commands or keystrokes are not recognized by your Notebook. Program in use has stopped responding to commands. Use the TouchPad to shut down the Windows operating system. Your Notebook will turn itself off. If your Notebook does not shut down, press and hold down the Power ª button until your Notebook turns off. Fn+Num Lk or Shift+Num Lk does not turn the internal NumLock on.
Solutions Keyboard and TouchPad (Continued) Symptom Problem Solution Cursor does not respond to Touchpad. Program in use has stopped responding to commands. Use the keyboard or mouse to shut down the Windows Operating System. If your Notebook does not shut down, press and hold down the Power ª button until your Notebook turns off. Cursor does not respond. The TouchPad sensitivity settings may need adjustment. Restore the default TouchPad settings. 1. Use the Start menu to open the Control Panel. 2.
Solutions Memory and PC Cards Memory Symptom Insufficient memory message is displayed. Problem Solution All available memory is used by open programs and memory is needed for the desired task. Close one or more programs and retry. If this does not solve the problem, restart Windows to recover additional memory. PC Cards 8–18 Symptom Problem Solution Your Notebook does not recognize the PC Card. PC Card is not fully inserted in the slot or is upside down. Remove the card and gently reinsert it.
Glossary This Glossary defines commonly used terms to help new users understand computer concepts. Some of these terms are used in this guide. 1394 port A type of connector for plugging in peripherals, such as digital camcorders, with extremely fast data-transfer rates. The 1394 standard synchronizes audio and video files by delivering data at a guaranteed rate—in real time. See also peripheral. anti-virus software A program that detects and, in many cases, repairs the damage caused by a computer virus.
Glossary boot To start or restart the computer. During the startup process, information necessary for the computer to operate is loaded into memory. See also main memory. browser Software that searches for, displays, and downloads text, graphics, sound, and video from the Internet. Microsoft Internet Explorer and Netscape Navigator are two popular browsers. bug A mistake in the design of computer software or hardware. Because of their complexity, many have minor bugs.
Glossary CD Compact Disc. Media used in a CD-ROM drive. The disc is a circular piece of plastic that stores digital data on one side, using laser technology. CD-ROM A compact disc with read-only data. You cannot erase or record over the data. CD-RW A compact disc with rewritable data. You can write to the disc using a rewritable or recordable CD drive. chat An Internet feature that allows you to exchange typed messages with another person (or a group of people) in real time.
Glossary dedicated line A telephone line that is always connected to the modem (inside the computer) to provide constant access to the Internet. A separate telephone line is used for phone calls. See also modem. default The option that the software automatically chooses for you when you do not indicate a choice yourself. For example, when you print a document, the Print dialog box asks which pages to print (the default is All) and how many copies to print (the default is 1).
Glossary floppy Low-capacity, removable storage media made of flexible plastic film encased in a hard plastic shell. Since the plastic film is flexible, the 3.5-inch diskette is sometimes referred to as a floppy diskette. floppy drive The drive that reads and writes to a diskette. double-click To push down and quickly release the left mouse button two times in rapid succession to open an item. download To receive files from another computer on the Internet.
Glossary E F encrypt To translate data into a secret code. You must have access to a secret key or password to read an encrypted file. See also secure Web site. fax modem A modem that allows your computer to transmit and receive faxes. The fax modem can transmit documents to fax machines and other computers with fax modems. It can broadcast a fax to several sites at once.
Glossary G H game port A connector on the back of the computer for plugging in a joystick. See also joystick. hard disk Internal storage media for permanent storage of system files, software, and data files. The hard disk consists of flat, round platters. Each side of each platter has a head that floats on a thin cushion of air over the surface of the rapidly spinning disk and picks up (reads) magnetically stored data or records (writes) data onto the disk. GIF Pronounced “giff.
Glossary HTML The standard language for documents designed for viewing on the Internet with a browser. Tags embedded in the documents mark the location of other electronic files—including text, graphics, audio, and video files. Click on the links to jump from one document to another. Documents formatted for a browser can be identified by the file extension .htm or .html. See also hyperlink.
Glossary Internet keyboard A keyboard that resembles a typewriter keyboard, but is equipped with special buttons programmed to connect to the Internet. Internet phone A video telephone that allows you to make long-distance calls over the Internet. ISP Internet Service Provider. A company that provides access to the Internet. To use the service, you need the service provider’s software, a user name, a password, and access phone numbers.
Glossary M main memory Physical memory chips (RAM) inside the computer. Every program you launch and every file you open must be copied from a storage disk, disc, or floppy into main memory. The amount of main memory in your computer determines how many programs you can run and how much data you can process at one time. Memory is measured in megabytes (1 million bytes or characters) of information.
Glossary MIDI Pronounced “middy.” Musical Instrument Digital Interface. An interface that allows the computer to record sounds created by a synthesizer and then manipulate the data to produce new sounds, such as changing the key of a composition. See also interface and digital. modem A device in the computer that converts data from digital format to analog format so that it can be transferred through a standard telephone line to another computer.
Glossary MP3 The file extension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality. Because of their small size, MP3 files can easily be transferred over the Internet. You can download individual songs or entire CDs in MP3 format to your computer. The format is easily identified by the file extension .mp3.
Glossary news server A server that receives the Usenet news feed (all the individual messages collected from 100,000 news servers around the world). You access the news server through your Internet Service Provider. See also Usenet and newsgroup. NIC Network Interface Card. An expansion card or other device used to connect a computer to a local area network. See also network. O online shopping Ordering products on the Internet.
Glossary P parallel port A connector on the back of the computer for plugging in a parallel cable attached to a parallel device, such as a printer. Data is transferred, one byte at a time, through eight data wires (one for each bit in the byte). All eight bits travel side by side and arrive at the same time. A parallel port is faster than a serial port, which lets data through one bit at a time. See also digital and serial port. path A sequence of information that directs the operating system to a file.
Glossary pop-up menu A list of options that pops up when you right-click an icon on the desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. See also right-click. processor Short for microprocessor. The brains of the computer. See also microprocessor. product key A unique series of letters and numbers that is assigned to each software package you buy. You are asked to enter the product key when you install the software.
Glossary R S RAM Random Access Memory. The main memory of the computer. It holds a copy of the operating system, any programs that are running on the computer, and any data that is being processed. RAM is temporary memory; turning off the computer clears RAM. The more RAM your computer has, the faster the programs respond. See also main memory and ROM. scanner A device that creates digital images of printed documents and photographs. Software allows you to save and edit the images on the computer.
Glossary scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrolling through long documents or Web pages. search engine A program, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases. See also database. secure Web site A Web site that encrypts data to protect it from unauthorized use.
Glossary shortcut menu A menu that pops up when you right-click an icon on the Windows desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. The options on the pop-up menu are the most commonly used commands that relate to the item you right-clicked. See also right-click. sleep mode A low-power state that saves electricity when the computer is not in use. software The invisible code stored in digital bits and bytes.
Glossary T taskbar See Windows taskbar. U upload To send information to another computer on the Internet. UPS Uninterruptible Power Supply. A device that provides a short-term backup power supply, as well as surge protection. URL Uniform Resource Locator. The address of a Web site, such as: www.compaq.com Mobile Internet PC User’s Guide Presario 700 Series USB port Universal Serial Bus port. A connector for plugging in multiple, ultra-high-speed peripherals.
Glossary V V.90 standard A standard adopted in 1998 to resolve two competing technologies for 56Kbps modems. (If your modem does not conform to the V.90 standard, you can visit the manufacturer’s Web site and download a software upgrade.) V.92 standard A standard adopted in 2000 to improve the V.
Glossary Windows desktop The main screen you see when your computer completes startup. The desktop displays icons (small pictures) that represent items in the operating system (such as My Computer and Recycle Bin), shortcuts to programs installed on your computer, and shortcuts to folders or files. See also shortcut. Windows taskbar The gray bar running along the bottom of the screen when your computer completes startup.
Glossary Z zipped file A file that has been squeezed to a smaller size by compression software, such as WinZip. An archive (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than individual files. An archive takes up less storage space on your disk. It can be identified by the file extension .zip. An archive contains a self-extracting program with the file extension .exe (for executable).
Index 1394, troubleshooting 8–10 A AC adapter connecting 6–6 connector 2–9 plugging/unplugging 3–3 Air vent location 2–10 Audio features digital audio 2–4 troubleshooting 8–7 B Back panel components 2–9 Backup procedure 8–2 Battery calibrating 6–6 care of 6–2 charging 3–8, 4–3, 6–8 checking 6–3 connecting AC adapter 6–14 draining 6–7 inserting 3–6 Li-Ion 6–5 location 2–10 low condition 6–13 operating time 6–8 power management 6–10 power usage 3–4 recycling 6–5 Mobile Internet PC User’s Guide Presario 700
Index exterior 7–2 external mouse 7–5 keyboard 7–3 TouchPad 7–4 Compaq Help and Support 8–3 Components backpanel 2–9 display release latch 2–1 function keys 2–6 Internet Zone buttons and lights 2–4 left panel 2–7 lower front panel 2–3 right panel 2–8 D Display cleaning 7–4 components 2–2 external monitor 2–6 hibernation 3–5 release latch 2–1 switching between 4–2 troubleshooting 8–9 Drives location 2–7 storage 3–14 DVD drive on-screen controls 5–7 playing 5–7 region settings 5–8 troubleshooting 8–12 worki
Index K Kensington lock. See Security Keyboard cleaning 7–2, 7–3 function keys 2–6 Keys, function 2–6 L Left panel components 2–7 Li-Ion battery storage 6–4 lock, Kensington.
Index Solution tables See also Compaq Help and Support audio and video 8–7 battery and power 8–11 keyboard and TouchPad 8–16 mass-storage 8–12 memory and PC cards 8–18 Standby 6–11 Storage drives, identifying 3–14 Storing batteries 6–4 Surge protectors 3–3 Suspending work 6–15 S-Video 4–2, 4–3 Switches battery release 2–10 Symbols and graphics 1–5 T TouchPad button location 2–2 cleaning 7–4 components 2–2 edge motion 3–12 tapping 3–10 4 using 3–9 Troubleshooting See also Compaq Help and Support audio 8–
