User’s Guide for Windows 95 and Windows 98
First Edition: 2000 The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
Contents Contents Steps to basic printing 1 Step 1: Load the paper 2 Step 2: Customize the printer settings 5 Step 3: Print your document 8 Printing beyond the basics 9 Printing on both sides of a sheet of paper 9 Printing handouts 12 Printing booklets 15 Printing posters 18 Maintaining your printer 21 Using the Control Program 21 Installing or replacing print cartridges 22 Improving print quality 24 Preserving print cartridges 26 Troubleshooting 27 Printer prints slowly or doesn’t print 27 Paper misfeeds
Appendix 37 Installing printer software 37 Uninstalling printer software 38 Printing from DOS 38 Notices 38 Energy star 39 Power supply replacement 39 Safety information 39 Index 41 • • • • iv •
Steps to basic printing This book describes how to use your printer with Windows 95 and Windows 98. To view the online User’s Guide for Windows NT 4.0 and Windows 2000, click the User’s Guide button on the Printer Software CD for Windows. Steps to basic printing 1 Basic printing is as easy as: 1 Load the paper (see page 2). 2 Customize the printer settings (see page 5). 3 Print your document (see page 8).
Step 1: Load the paper You can load up to 100 sheets of paper (depending on thickness). 1 Place the paper against the right side of the sheet feeder, with the print side facing you. Note: Make sure you do not force the paper into the sheet feeder when you load it. For example, letter or A4 size paper should extend above the top of the paper support Paper support Sheet feeder 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper.
Loading specialty papers Load up to: Make sure: 10 envelopes • the print side is facing you. • the envelopes are loaded vertically against the right side of the sheet feeder. • the stamp location is in the upper left corner. • the paper guide is against the edge of the envelopes. 10 greeting cards, index cards, postcards, or photo cards • the print side is facing you. 25 sheets of photo paper • the glossy or coated side is facing you.
Load up to: Make sure: 10 transparencies • the rough sides of the transparencies are facing you (smooth side down). • the paper guide is against the edge of the transparencies. 100 sheets of custom size paper • the print side is facing you. • your paper size fits within these dimensions: - Width: 76 mm to 216 mm 3.0 in. to 8.5 in. - Length: 127 mm to 432 mm 5.0 in. to 17.0 in. • the paper guide is against the side of the paper.
Step 2: Customize the printer settings The Printer Properties has four tabs: Job Finishing, Paper, Document/Quality, and Advanced. Each tab has settings for operating your printer and its software. Opening the Printer Properties from an application You can open the Printer Properties from almost every application. This lets you change printer settings ONLY for the documents you are currently creating in the application.
Click the... Paper tab to: Document/Quality tab to select: • Select a paper size and orientation • Set the number of copies to print • Reverse the printing order of your document pages. The first page of your document will be on top of the stack in the paper exit tray.
When your printer software was installed, the Printer Properties settings were set to the default settings. Use the default settings for printing most documents on plain paper. To change your printer settings for printing on specialty papers, use the following table. When you are printing on: Click this Printer Properties tab: Envelopes Paper To make these selections: From the Paper Size area, scroll to select the appropriate envelope size.
When you are printing on: Sheets of custom size paper Click this Printer Properties tab: Paper To make these selections: • From the list of Paper Sizes, scroll to select Custom. • Enter the dimensions for your custom paper size. For help, see page 4. Iron-on transfers Document/Quality From the Paper Type area, select Iron-On Transfer. Note: Many software applications accept iron-on transfers differently. We recommend printing your document on plain paper before printing it on an iron-on transfer.
2 Printing beyond the basics • on both sides of a sheet of paper (see the following section) • handouts (see page 12) • booklets (see page 15) • posters (see page 18) Printing on both sides of a sheet of paper Your Compaq printer lets you print on both sides of a sheet of paper. Besides saving paper, this feature is helpful when you want to print booklets or tablets.
Step 2: Customize the printer settings for your two-sided print job 1 Open the Printer Properties. For help, see page 5. 2 Select the page orientation and size: a Click the Paper tab. b Select the appropriate Paper Size. c Select Portrait or Landscape orientation. 3 Customize the Printer Properties for two-sided printing: a Click the Job Finishing tab. b Select Two-sided printing. c Select a binding edge. When you select Portrait orientation, choose between these binding edge options.
Step 3: Print your two-sided document a When the entire stack is finished printing, remove the stack. b Flip the stack of paper. c Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down. Printing beyond the basics 1 From your application’s File menu, select Print. The odd-numbered pages print first. 2 When the odd-numbered pages of your two-sided document are finished printing, your printer software prompts you to reload the paper.
Printing handouts You can conserve paper by printing handouts or multiple page images on a single sheet of paper. Four page images on a single sheet of paper Step 1: Load the paper Load up to 100 sheets of paper against the right side of the sheet feeder and slide the paper guide to the edge of the paper. For help, see page 2. Step 2: Customize the printer settings for your handouts You can print your handouts on one side of the paper, or on both sides of the paper. 1 Open the Printer Properties.
4 Customize the settings in Printer Properties for printing handouts. b Select Handout. c Select the Number of Prints (page images) to print on a single sheet. The graphic shows three Portraitoriented page images with Page Borders. d To print a border representing the paper edges for each page image, select Print Page Borders. a Click the Job Finishing tab. Printing beyond the basics Note: The screen graphic changes as you make selections, showing how the printed page will look.
Step 3: Print your handouts 1 From your application’s File menu, select Print. 2 From the Print dialog box, click OK or Print (depending on the application). • If you formatted your handouts to print on one side of each page, go to step 5. • If you formatted your handouts for two-sided printing, continue with printing the second side of your handouts. 3 When the first side of all your handouts is finished printing, your printer software prompts you to reload the paper.
Printing booklets You can print and bundle your document together to make a booklet. Load up to 100 sheets of paper against the right side of the sheet feeder and slide the paper guide to the edge of the paper. For help, see page 2. Step 2: Customize the printer settings for your booklet 1 Select the correct settings in your software application: a Select Portrait page orientation. b Select from these paper sizes: • Statement • Letter • A4 • A5 2 Open the Printer Properties. For help, see page 5.
Step 3: Print your booklet 1 From your application’s File menu, select Print. 2 From the Print dialog box, click OK or Print (depending on the application). 3 When the first side of your booklet is finished printing, your printer software prompts you to reload the paper. a When the entire stack is finished printing, remove the stack. b Flip the stack of paper. c Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down.
Step 4: Build your booklet Once your document prints, stack the bundles together and bind your booklet. Printing beyond the basics Printing beyond the basics 1 Take the first bundle from the paper exit tray, fold it in half, and set it aside. 2 Take the next bundle, fold it in half, and stack it on top of Five bundles the first bundle. stacked to form a booklet. 3 Stack the rest of your bundles, one on top of the other, until your booklet is complete. 4 Bind the bundles together to complete your booklet.
Printing posters The poster finishing option is designed to print a single-page as a 4, 9, or 16-page poster. For example, you can enlarge a photograph to poster size. A single page enlarged to a nine page poster. Step 1: Load the paper Load up to 100 sheets of paper against the right side of the sheet feeder and slide the paper guide next to the paper. For help, see page 2. Note: For the best print quality, use a heavy-weight paper.
Step 3: Print and assemble your poster Note: If you need to reprint a specific page(s) of your poster, see page 20. 3 On each printed page, trim the white edges from two adjacent sides. For example, trim the white edge from the top and left sides of each page. Printed pages with the white edge trimmed from two adjacent sides Trimmed edges Printing beyond the basics 1 From your application’s File menu, select Print. 2 From the Print dialog box, click OK or Print (depending on your software application.
Selecting specific pages to print You can reprint specific pages of your poster without having to reprint all of the pages of your poster. To select specific pages to print: 1 From the Job Finishing tab, click Select Pages to Print. 2 From the Select Pages to Print screen, do one of the following: Click Select All to select all the tiles, and then click the tiles you do not want to print.
3 Maintaining your printer The Control Program lets you monitor your printer and install or replace print cartridges. To open the Control Program, double-click the Compaq IJ1200 printer icon on your desktop or from the Start menu, click: 1 Programs. 2 Compaq IJ1200. 3 Compaq IJ1200 Control Program. Click the... Cartridges tab to: Options tab to enable/disable various printer software functions, such as Sound Effects and Buffer Mode. Status tab to: • Monitor the status of your print job.
Installing or replacing print cartridges 1 Make sure the Power light is On. Power light On Paper Feed light Off 2 Raise the front cover. The print cartridge carrier moves to the loading position unless the printer is busy. Front cover Print cartridge carrier in the loading position 3 Remove the old print cartridge. Store it in an air-tight container or dispose of it.
4 Install the replacement cartridge in the printer: If you are installing a new cartridge, remove only the sticker and transparent tape on the bottom of the print cartridge. Push back firmly on the cartridge until it snaps securely into place. 5 Close the front cover. 6 From the Control Program’s Cartridges tab, select Install/Change Cartridge. For help, see page 21. 7 Select the cartridge type you installed and click OK.
Improving print quality If the print quality is not satisfactory, you may need to align your cartridges or clean the print nozzles. Aligning print cartridges 1 Load plain paper in the printer. 2 From the Control Program’s Cartridges tab, select Align Cartridges. For help, see page 21. Your printer prints an alignment test page and the Align Cartridge dialog box displays. The test page that prints has several alignment patterns, depending on the cartridge combination installed.
5 After you have entered a number for all of the patterns, click OK. Cleaning print nozzles Cyan, magenta, yellow, and black purge lines (shown here in black and white) print when ink is forced through the print nozzles. If any of these colors do not print, you may need to replace your print cartridge. Broken lines at the top of the page indicate clogged nozzles. Unbroken lines at the bottom of the page indicate the nozzles were cleaned. Maintaining your printer 1 Load plain paper in the printer.
Wiping print nozzles If print quality does not improve after cleaning the print nozzles (see page 25), you may need to wipe the print nozzles. Refer to the “Troubleshooting: Print Quality” section of the printer driver Help. For help accessing the printer driver Help, see page 6. Preserving print cartridges To ensure the longest life from your print cartridge and optimum performance from your printer: • Keep a new print cartridge in its packaging until you are ready to install it.
4 Troubleshooting From the list of printing problems in the left margin, select a category that describes your printing problem, and then read the category for the solution. Paper misfeeds or jams (see page 30) • The power supply is plugged into the printer and a properly grounded electrical outlet. Document prints with mistakes or poor quality (see page 32) • The printer cable is securely attached to your computer and printer.
• Print cartridge ink level indicators on the Status or Cartridges tabs of the printer’s Control Program are shaded. • Error messages (such as Printer Offline) and job progress information do not display on your computer screen. Before proceeding, verify that: • The printer software is installed correctly. For help, see page 37. • The parallel or USB cable is securely attached to both the printer and the personal computer. • The printer is plugged in and turned On.
Printer ejects a blank page after appearing to print Make sure: • You have removed the sticker and transparent tape on the bottom of the print cartridges. For help, see page 22. • Your Compaq printer is set as the default printer. Make sure: • The printer is turned On, and the paper is loaded correctly. • The parallel or USB cable is completely plugged into the printer. • Your Compaq printer is set as the default printer.
Test page does not print Make sure: • Your print cartridges are properly installed. For help, see page 22. • You are using the correct cable, and it is not damaged. If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing. • Your Compaq printer is set as the default printer. Printer prints very slowly • Close any open applications not in use.
Paper misfeeds or multiple sheets feed Make sure: • The paper guide is against the side of the paper and it does not cause the paper to bow in the sheet feeder. • You are using a paper recommended for inkjet printers. • You do not force the paper down into the printer when you load it. • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. • The printer is on a flat, level surface.
Document prints with mistakes or poor quality Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables, borders, and graphs: • Select High (1200 x 1200 dpi) or Maximum (2400 x 1200 dpi) Print Quality from the Document/Quality tab of Printer Properties. For help, see page 5. • Test the cartridge alignment. For help, see page 24. • Clean the print nozzles. For help, see page 25.
Printed pages have alternating bands of light and dark print (intermittent printing) • Make sure Enable Buffer Mode is selected on the Options tab of the Control Program. For help, see page 21. • Select High (1200 x 1200 dpi) or Maximum (2400 x 1200 dpi) Print Quality on the Document/Quality tab of Printer Properties. For help, see page 5. Print quality is poor at the left, right, top or bottom edge of page Your printer cannot print in the extreme left, right, top or bottom edges of a page.
• Use a different brand of paper. Every paper brand accepts ink differently and prints with slight color variations. • Clean the print nozzles. For help, see page 25. • If the colors still seem faded, wipe the print nozzles. For help, see the “Troubleshooting: Print Quality” section of your printer driver Help. For help accessing the printer driver Help, see page 6.
Error messages and flashing lights Paper Jam message For help, see page 32. Power Paper light Feed light Ink Low message The Power light is On and the Paper Feed light is blinking • If the printer is out of paper: 1 Load paper. 2 Press the Paper Feed button. Power button Troubleshooting The print cartridge is running out of ink. Purchase a new print cartridge. For help replacing your print cartridge, see page 22. Paper Feed button • If the printer has a paper jam, see page 32 for help.
• • 36 • Chapter 4 • •
Appendix In this section, you can find information about: Installing printer software Uninstalling printer software Printing from DOS Notices Safety Installing printer software You can obtain the printer software using: • the compact disc (CD-ROM) that came with your printer • the World Wide Web • diskettes If your printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall, and then reinstall the printer software.
4 In the command-line text box, type the letter of your disk drive, followed by :\setup (for example, a:\setup), and then click OK. 5 When prompted by the printer software, insert the appropriate disks into your disk drive and click OK. 6 Follow the instructions on the screen. Ordering Diskettes If your computer does not have a CD-ROM drive, and you do not have access to either the World Wide Web or a computer with a CD-ROM drive, you can order diskettes from our Technical Support Center.
shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 Industry Canada Compliance Statement Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
40 • • • • • Appendix
Index A aligning print cartridges 24 B C cards loading 3 setting recommenda- D default settings 7 diskettes, installing printer software 37 DOS printing 38 downloaded printer driver installing 37 duplexing 9 E Energy Star 39 envelopes loading 3 problems 30 setting recommendations 7 error messages Ink Low 35 Paper Jam 31, 35 Printer Offline 29 European Community Directives Conformity 39 Index banding 33 banners loading 3 setting recommendations 7 bidirectional communications disabling 27 problems 27 b
H halftone settings adjusting 6 handouts printing 14 setting recommendations 12 I image settings adjusting 6 improving print quality 24 index cards loading 3 setting recommendations 7 Industry Canada Compliance Statement 39 Ink Low message 35 installing print cartridge 22 printer software 37 intermittent printing 33 Internet printing Web Smoothing 6 iron-on transfers loading 4 setting recommendations 8 • • • • M margins minimum settings 33 messages, error Ink Low 35 Paper Jam 35 Printer Offline 29 N Ja
on both sides of the paper 9 posters 18 using Web smoothing 6 printing last page first 6 printing problems See troubleshooting R release tab 2 reverse page order 6 S safety information 39 setting recommendations banner paper 7 booklets 15 cards 7 coated papers 7 custom size paper 8 envelopes 7 glossy papers 7 greeting cards 7 handouts 12 index cards 7 iron-on transfers 8 normal 7 photo cards 7 photo papers 7 postcards 7 poster 18 transparencies 8 two-sided printing 10 sheet feeder 2 Sheets Per Bundle sele
two-sided printing reloading instructions 10 setting recommendations 10 two-way communications disabling 27 problems 27 U uninstalling printer software 38 United Kingdom Telecommunications Act 1984 39 W Web Smoothing 6 • • • • 44 •
