b Maintenance and Service Guide Compaq Evo Notebook N800c Series Compaq Evo Notebook N800v Series Compaq Evo Notebook N800w Series Compaq Presario 2800 Series Mobile PC Document Part Number: 268135-004 April 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
© 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–50 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–51 Notebook External Components . . . . . . . . . . . . . . 1–52 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . 4.3 Preventing Damage to Removable Drives . . . . . . . . 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4.5 Packaging and Transporting Precautions . .
Contents 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5.13 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17 Disk Cell Real Time Clock (RTC) Battery . . . . . . 5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal notebooks offer advanced modularity, Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1.
Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 50 W C 51 O XXXXXX-XXX 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 200 = 2.0 GHz 190 = 1.9 GHz 180 = 1.
Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy 1–4 30 V 470052-816 470052-817 470052-818 470052-819 Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy N800c P5 470052-820 470052-821 470052-822 470052-823 470052-824 470052-825 180 P5 30 V 470052-755 470052-756 470052-757 470052-758 470052-759 4700
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P P 180 P P 170 P United States D P5 30 V C 25 2 The Netherlands Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom C 20 470052-744 470052-745 470052-746 470052-747 470052-733 470052-748 470052-749 470052-750 470052-751 470052-752 470052-753 O The Netherlands Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United K
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary India Israel Italy Japan Korea Latin America 200 P5 30 V 470049-123 470049-117 470049-080 470049-116 470049-081 470049-083 470049-084 470049-085 470049-078 470049-086 470049-087 470049-133 470049-088 470049-125 470049-089 470049-090 470049-109 470049-136 470049-113 Maintenan
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 180 P 170 P Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America W P5 40 W 470035-304 470035-301 470035-298 470035-282 470035-315 470035-287 470035-317 470035-290 Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America N800c 50 470035-307 470035-305 470035-302 470035-293 470035-310 470035-295 470035-319 470035-297 Asia Pacific Australia Brazil French Canada Ho
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy Japan Korea Latin America 1–10 170 X5 30 V 470035-260 470035-258 470035-228 470035-256 470035-229 470035-230 470035-231 470035-232 470035-226 470035-233 470035-234 470035-266 470035-235 470035-236 470035-237 470035-250 470035-268 470035-252 C 25 2 Latin Amer
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 P Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America 30 V 470035-033 470035-031 470035-008 470035-030 470035-009 470035-010 470035-011 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy Japan Korea Latin America N800c X5 470035-012 470035-006 470035-013 470035-014 470035-038 47
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 P 160 P Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy 1–12 V X5 20 D 470035-375 470035-394 470035-397 Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy N800c 20 470035-220 470035-219 470035-218 470035-214 470035-223 470035-215 470035-224 470035-216 Asia Pacific Australia Brazil French Canada Hon
Product Description Table 1-3 Compaq Evo Notebook N800v Models The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad pointing device ■ 8-cell, 4.4 Ah Li ion battery pack ■ 64 MB of discrete video memory ■ 1-year warranty on parts and labor N800v P 200 French Canada P5 40 W 470044-432 C 25 O United States 470044-406 The following Compaq Evo Notebook N800v models use config. code KSQZ and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 200 P Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 1–14 40 W 470053-858 470053-859 470053-860 470053-861 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v P5 470053-866 470053-867 470053-868 470053-869 470053-871 470053-873 180 P5 40 W 470053-770 470053-771 470053-772 470053-77
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 180 P Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 40 W 470053-739 470053-740 470053-746 470053-747 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v P5 470053-748 470053-749 470053-750 470053-751 470053-752 470053-753 180 X5 30 V 470059-654 470059-655 470059-656 470059-657 4700
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 180 P Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 1–16 30 V 470053-831 470053-836 470053-838 470053-839 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v X4 470053-841 470053-842 470053-843 470053-844 470053-845 470053-846 180 X4 30 V 470053-804 470053-806 470053-808 470053-80
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 P Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 40 W 470044-531 470044-532 470044-533 470044-534 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v P5 470044-535 470044-536 470044-537 470044-538 470044-539 470044-540 170 P5 40 W 470044-486 470044-488 470044-496 470044-501 4700
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 P Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel Italy The Netherlands 1–18 30 V 470044-710 470044-711 470044-712 470044-713 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v X4 470044-714 470044-715 470044-716 470044-717 470044-718 470044-719 170 X4 30 V 470044-551 470044-552 470044
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 160 P Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel Italy The Netherlands 30 W 470035-759 470035-760 470035-763 470035-768 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N800v P5 470035-770 470035-771 470035-773 470035-774 470035-776 470035-778 160 X4 20 V 470035-207 470035-242 470035-246 4
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) The following Compaq Evo Notebook N800v models use config. code KSRZ and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-3 Compaq Evo Notebook N800v Models (Continued) N800v P 170 Germany N800v P 170 V C 25 2 X4 30 V C 25 O C 25 O C 25 O 470045-607 P 160 Germany N800v 30 470045-608 Germany N800v X4 X4 20 V 470035-291 P 180 X5 30 V The following Compaq Evo Notebook N800v models use config. code LLYZ and feature: ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-4 Compaq Evo Notebook N800w Models The following Compaq Evo Notebook N800w models use config. code LDF1 and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-4 Compaq Evo Notebook N800w Models (Continued) N800w P 220 P 200 P5 50 D C 51 O Latin America The Netherlands People’s Republic of China Sweden/Finland Spain Switzerland Taiwan United Kingdom C 51 2 C 25 2 470043-587 470043-581 470043-591 470051-460 470043-583 470043-585 470043-593 470043-586 470051-463 P 200 P Belgium European International France Germany Italy P5 40 W 470043-614 470047-496 Belgium European International France Germany Italy N800w W
Product Description Table 1-4 Compaq Evo Notebook N800w Models (Continued) The following Compaq Evo Notebook N800w model uses config. code LMBZ and features: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models The following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2838 P 220 Taiwan P2868 P 220 P 220 P 220 P 220 P 200 P 200 P 200 P 200 P 200 Asia Pacific India 1–26 25 E P5 40 W C 51 E X5 40 W C 51 E X4 40 W Australia 470047-533 C 25 E U5 50 W C 51 E P5 40 Z Australia 470045-995 C 25 E P5 40 W C 51 E P5 40 W C 25 E P5 40 V C 25 E C 51 E 470048-546 P 200 Korea P2837 C 470044-697 Taiwan P2845 Z 470044-692 Taiwan
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2871 P 200 Hong Kong P2831 P 200 P 200 P 200 P 190 P 190 P 190 V X4 40 W X4 30 Z U5 40 W P5 40 W P P5 40 W 470045-992 470045-993 190 C 25 E C 51 E C 25 E C 51 E Thailand 470044-579 C 51 E C 51 E P5 40 W 470044-574 470046-565 470046-566 Saudi Arabia Switzerland Turkey C 25 E C 25 E C 25 E 470044-683 P 190 Taiwan 2830 40 470044-575 Korea P2826 E 470048-534 European
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) 2836 P 190 Asia Pacific India P2870 P 190 P 190 P 190 P 190 P 190 P 190 P 180 P 180 Australia 1–28 C 25 E 30 D C 25 E X4 40 W C 25 E X4 30 V C 25 E X4 30 V C 25 E X4 30 D C 25 E U5 40 W C 51 E P5 40 W Thailand 470037-984 C 51 E C 51 E C 51 E 470044-630 P 180 Hong Kong P2821 X5 470036-651 470037-983 Korea P2821 470047-513 470057-639 Asia Pacific Korea P2828
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 180 People’s Republic of China P2830 P 180 P 180 P 180 P 180 P 180 P 180 P 180 P 180 P5 40 W P5 40 W P5 40 R X5 40 W X5 40 D X4 40 W X4 30 W 470047-511 470048-532 P 180 Hong Kong P2821 W C 25 E C 25 E C 25 E C 25 E C 25 E C 25 E C 25 E C 25 E 470048-541 Asia Pacific Hong Kong P2821 40 470057-638 Hong Kong P2835 P5 470046-890 Korea P2831 E 470036-661 Fr
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2814 P 170 Australia P2816 P 170 P P 170 170 P 170 P 170 P 170 Hong Kong 1–30 W C 470037-985 51 E Russia Saudi Arabia Switzerland Turkey United Kingdom C 51 O C 25 E C 25 E C 25 E C 25 E C 25 E C 25 E C 25 E 470034-910 470034-893 470034-962 470034-924 470034-925 P5 30 V X5 40 W X4 40 V X4 30 W 470037-123 P 160 P5 40 W 470036-647 P 160 Hong Kong P2819 30 Korea 470036-65
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2804 P 160 People’s Republic of China X4 30 V C 25 E 470036-654 The following Compaq Presario 2800 models use config. code KSQZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2821 P 180 European International P2834 P 180 P 180 P 180 P 180 P 180 P 180 P 170 P 170 P 170 P 25 E 30 V C 25 E X4 30 V Korea 470048-539 C 25 E X4 30 V C 12 E X4 30 D India 470047-520 C 25 E X4 20 V C 25 E X5 30 W C 25 E X5 30 W C 25 E X5 30 V Thailand 470037-988 C 12 E 170 X5 30 R C 25 E C 25 E 470044-628 P United States 1–32 C 470044-626 Kore
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2827 P 170 Korea P2830 P 170 P 170 P 170 P 170 P 170 P 170 P 170 P 170 P 170 Taiwan X4 30 W X4 30 W X4 30 V X4 30 V X4 30 V X4 30 V X4 30 D X4 20 W 470044-624 P 170 United States P2824 C 25 E Turkey 470046-569 C 25 E C 25 O C 25 E Saudi Arabia 470044-577 C 25 E C 25 E C 25 E C 25 E C 25 E 470046-897 Asia Pacific P2820 W 470044-690 Korea P2822 30 47004
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2823 P 170 Australia P2829 P 170 P 170 P 160 P 160 P 160 P 160 P 160 India 1–34 D X4 20 D P5 40 W P5 40 W P5 40 R X5 30 W P P X5 30 W 470034-949 470034-950 470034-951 470034-952 470034-953 160 European International P2816 E C 25 E C 25 E C 51 E Korea 470033-266 C 51 E C 25 E Taiwan 470033-186 C 25 E C 25 E 470037-982 European International France Greece/Poland Hungary
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2817 P 160 Korea P2811 P 160 P 160 P 160 P 160 P 160 P 160 P 160 P 160 X5 20 V X4 30 W X4 30 W X4 30 V C 25 E C 25 E C 25 E C 25 E C 25 E X4 30 Taiwan 470036-659 R C 25 E X4 20 W C 25 E X4 20 C 25 E W 470037-987 P 160 Turkey P2801 W 470038-963 Asia Pacific P2801 20 470036-652 Saudi Arabia P2814 X5 470041-601 Australia P2817 E 470038-960 Hong Kong P2813 25
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2804 P 160 European International P2812 P 160 P 160 P 160 P 150 P 150 P 150 Asia Pacific 1–36 R X4 20 D X4 20 D P5 40 W P5 40 W P P5 30 W 470033-226 470033-227 470033-228 470033-229 470033-232 470033-233 150 P5 30 W 470033-191 P 150 Hong Kong P2807 20 470033-225 Hong Kong P2803 O C 25 E C 25 E Korea 470036-648 C 25 E C 51 E C 25 E C 51 E 470033-265 Czech Republic Europea
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2804 P 150 Hong Kong P2806 P 150 P 150 P 150 P 150 P 140 India X4 40 V E Taiwan C 470033-184 25 E Korea 470033-174 C 25 E X4 30 V C 25 E X4 30 R Taiwan 470033-182 C 25 E P P X5 30 W C 25 E C 25 E 470035-708 140 X5 30 W 470033-192 470033-193 Czech Republic European International France Greece/Poland Hungary Israel Portugal P2804 R 25 470033-267 Sweden/Finland P2810 30 470033-
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2805 P 140 P 140 P 140 P 140 P 140 India 1–38 X4 40 W X4 30 V X4 30 V 470033-205 P 140 People’s Republic of China P2801 V 25 E Russia Saudi Arabia Slovenia Spain Switzerland Turkey United Kingdom C 25 470033-143 470033-133 470033-144 470033-145 470033-146 470033-147 470033-148 E Korea 470033-270 C 25 E C 25 E C 25 E 470035-189 Hong Kong P2800 20 C 470035-188 Asia Pacific P2801 X5 470033-
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2810 P 140 Latin America P2802 P 140 P 140 Australia X4 20 C 25 E Latin America (NAFTA) W P X4 20 V 470033-111 470033-112 470033-113 470033-114 470033-115 470033-116 470033-117 140 Asian Pacific Hong Kong P2800 W 470034-524 C 25 E C 25 E 470035-707 Czech Republic European International France Greece/Poland Hungary Israel Portugal P2800 20 47033-256 Spain P2800 X4 X4 20 D 470033-258 470033-206 P
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) The following Compaq Presario 2800 models are available in the United States and feature: ■ TouchPad pointing device ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 1-year warranty on parts and labor P2800 P 170 P5 30 W C 25 E This model includes a MultiPort 802.11b wireless communication device, MultiBay battery pack, and diskette drive. P2810 P 150 P5 30 W C config.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) The following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2815 P 150 P 140 P 140 Belgium Denmark Germany Italy 1–42 X5 30 W X5 20 V 470033-149 470033-150 470033-151 470033-152 Belgium Denmark Germany Italy P2800 W 470033-215 470033-216 470033-217 470033-218 Belgium Denmark Germany Italy P2805 30 470033-246 470033-247 470033-250 470033-252 Belgium Denmark Germany Italy P2810 P5 P 140 X4 20 V 470033-124 470033-125 470033-126 470033-127 C 25 E The Netherlands Norw
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) The following Compaq Presario 2800 models use config. code KSRZ and feature: ■ Diskette drive ■ TouchPad pointing device ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) The following Compaq Presario 2800 models use config. code LLXZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2883 P 220 Korea P2859 P 220 P 220 P 200 Korea 2877AP P 200 P 200 P 200 P 200 Korea 40 V C 25 E X4 40 W C 25 E C 51 E C 25 E C 25 E 470060-038 P5 40 Z P5 40 W X5 40 Z X5 30 V Taiwan Thailand 470054-677 470054-674 C 25 E P X4 40 V C 25 E C 25 E C 25 E 470054-673 200 Taiwan 2882AP E 470060-024 People’s Republic of China 2879AP X5 470054-675 470054-676 Hong Kong P
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) P2855 P 190 Asia Pacific Hong Kong India X5 40 Z 470054-669 470054-672 470054-670 C 25 E Taiwan Thailand 470054-671 470054-668 The following Compaq Presario 2800 models use config. code LLXZ and feature: ■ Diskette drive ■ TouchPad ■ 8-cell, 4.
Product Description Table 1-5 Compaq Presario 2800 Models (Continued) The following Compaq Presario 2800 models are available in North America and feature: ■ TouchPad pointing device ■ 8-cell, 4.
Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ Intel Mobile Pentium 4 2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processor with SpeedStep technology, with 256-KB integrated L2 cache or ❏ ■ ■ ■ ■ ■ ■ ■ ■ ■ 1–48 Intel Mobile Pentium 4 2.0-, 1.8-, 1.6-, or 1.
Product Description ■ 8-cell lithium ion (Li ion) battery pack ■ 50-, 40-, 30-, or 20-GB high-capacity hard drive, varying by notebook model ■ Support for the following drives through the MultiBay: ❏ 1.
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real time clock (RTC) battery (refer to Section 5.17, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5.
Product Description 1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power.
Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are shown in Figure 1-2 and described in Table 1-6. . Figure 1-2.
Product Description Table 1-6 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 Power/Standby light On: Power is turned on. Off: Power is turned off. Blinking: Notebook is in Standby mode. 3 Display release latch Opens the notebook. 4 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition.
Product Description The notebook rear panel and left side components are shown in Figure 1-3 and described in Table 1-7. Figure 1-3. Rear Panel and Left Side Components Table 1-7 Rear Panel and Left Side Components Item Component Function 1 Vent Allows airflow to cool internal components. To prevent damage, the notebook shuts down if an Ä CAUTION: overheating condition occurs. Do not block the cooling vent.
Product Description Table 1-7 Rear Panel and Left Side Components (Continued) Item Component Function 4 External monitor connector Connects an external monitor or overhead projector. 5 S-Video connector Connects a television, VCR, camcorder, or overhead projector. 6 USB connectors (2) Connect USB 2.0- and 1.1-compliant devices. 7 RJ-11 modem jack Connects the modem cable to an internal modem. A modem cable is included with internal modem models.
Product Description The notebook keyboard components are shown in Figure 1-4 and described in Table 1-8. Figure 1-4.
Product Description Table 1-8 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions. function keys 2 Num lock key On: Num lock is on and the internal keypad is enabled. 3 Internal keypad Converts keys to numeric keypad. 4 Cursor control keys Move the cursor around the screen. 5 Windows application key Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button.
Product Description The notebook top components are shown in Figure 1-5 and described in Table 1-9. Figure 1-5. Top Components Table 1-9 Top Components Item Component Function 1 Display lid switch Turns off the notebook display if the notebook is closed while on. 2 Power light On: Power is turned on. Blinking: Notebook is in Standby mode. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition.
Product Description Table 1-9 Top Components (Continued) Item Component Function 5 Power button Turns on the notebook. Use the operating system Shut Down command to turn off the notebook. 6 Digital audio button Launches Windows Media Player to play MP3 music. 7 Volume control buttons Adjust the volume of the stereo speakers. 8 Caps lock light On: Caps lock is on. 9 Drive indicator light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed.
Product Description The external components on the bottom of the notebook are shown in Figure 1-6 and described in Table 1-10. Figure 1-6. Bottom Components Table 1-10 Bottom Components Item Component Function 1 Vent Allows airflow to cool internal components. To prevent damage, the notebook shuts down if Ä CAUTION: an overheating condition occurs. Do not block the cooling vent. Avoid placing the notebook on a blanket, rug, or other flexible surface that may cover the vent area.
Product Description Table 1-10 Bottom Components (Continued) Item Component Function 4 Mini PCI communications compartment Contains the mini PCI modem card. 5 MultiBay Accepts a diskette drive, optical drive, hard drive, or battery pack. 6 MultiBay release switch Releases the MultiBay device from the connector. 7 Serial number Identifies the notebook; needed when you call Compaq customer support.
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home. is not necessary to configure a device connected to a USB ✎ Itconnector on the notebook or an optional docking base.
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the notebook, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/Disable: Device Options ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.
Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive. Obtaining, Saving, or Printing Configuration Information 1.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: 2–8 ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session.
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial troubleshooting 2.2 No power, part 1 2.3 No power, part 2 2.4 No power, part 3 2.5 No power, part 4 2.6 No video, part 1 2.7 No video, part 2 2.8 Nonfunctioning docking station 2.9 No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11 No OS loading from hard drive, part 2 2.12 No OS loading from hard drive, part 3 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Section 2.2, No Power. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Section 2.17, Nonfunctioning Device. All drives working? N Y Go to Section 2.6, No Video. Is there video? (no boot) N Y N Y Go to Section 2.9, No OS Loading. Is the OS loading? N Connecting to network or modem? Y N Is there sound? Keyboard/ pointing device working? Go to Section 2.
Troubleshooting Flowchart 2.2—No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Section 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Section 2.4, No Power, Part 3. Y Y Power up in docking station? Done N 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another notebook, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Section 2.4, No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in notebook and at power source. Y Power on? Done N N External Try different outlet. Power outlet active? Y Internal or external AC adapter? N Internal Go to Section 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No Video. Docking Station *NOTE: To change from internal to external display, use the hotkey combination. Go to Section 2.7, No Video, Part 2. Stand-alone or Docking Station? Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done Video OK? Done N N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Section 2.6, No Video, Part 1. Video OK? Y Video OK? Done N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reinstall notebook into docking station. Y Reset monitor cable connector at docking station. Docking station operating? Done N Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in docking station.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from network, go to Section 2.20. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.
Troubleshooting Flowchart 2.10—No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the setup utility for correct booting order. Y N Go to Section 2.13, No OS Loading from Diskette Drive. Change boot priority through the setup utility and reboot.
Troubleshooting Flowchart 2.11—No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt. Hard drive partitioned? Y N Boot from diskette drive? Y N Go to Section 2.
Troubleshooting Flowchart 2.12—No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading from Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N N Y Bootable diskette in drive? Nonsystem disk message? N Install bootable diskette and reboot notebook. Y N Go to Section 2.17, Nonfunctioning Device. Boot from another device? Check diskette for system files. Try different diskette. Y N Diskette drive enabled in the setup utility? Y Enable drive and cold boot notebook. Y 1.
Troubleshooting Flowchart 2.14—No OS Loading from CD- or DVD-ROM Drive Y No OS Loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? Y N Install bootable disc. Install bootable disc and reboot notebook. Try another bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Booting from another device? Y Y Booting order correct? N Go to Section 2.17, Nonfunctioning Device. Clear CMOS. Refer to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No Audio. Audio? Done N N Y Notebook in docking station (if applicable)? N Go to Section 2.16, No Audio, Part 2. Internal audio? Undock Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Section 2.16, No Audio, Part 2. 1. Reseat docking station audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking station audio board. 5.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning Device. Reseat device. Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Section 2.9, No OS Loading. N Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Done Maintenance and Service Guide N Possible bad NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y OK? Done Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y OK? Done Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network or Modem Connection No network or modem connection. N Replace jack or have jack activated. Network or modem jack active? Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1.
Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components Item Description 1 Displays Spare Part Number Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 286870-001 286869-001 Contain parts with silver finish for use with Presario 2800 models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA MultiPort cover
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Spare Part Number Description Miscellaneous Plastics/Hardware Kit Contains parts with silver finish for use with Presario 2800 models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 2a 2b 2c 2d 2e 2f 2g 2h 2i 2j 2k 2l 2m 3 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Number Item Description 4 Keyboards (for use with TouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish French French Canadian German Greek Hebrew Hungarian International Italian 285280-171 285280-181 285280-201 285280-AA1 285280-221 285280-081 285280-051 285280-121 285280-041 285280-151 285280-BB1 285280-211 285280-002 285280-061 Korean Latin American Spanish Norwegian Portuguese Ru
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 5 Top cover For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800w models) For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800c and Evo Notebook N800v models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) 6 322504-001 322502-001 3
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description Spare Part Number 10 Speaker assembly 285266-001 11 Fan 322499-001 12 Disk cell RTC battery 198718-001 13 Processors Intel Mobile Pentium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz processor 2.0-GHz processor 1.9-GHz processor 1.8-GHz processor 1.7-GHz processor 1.6-GHz processor 1.5-GHz processor 1.
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 15 System boards (do not contain memory) With the ATI Mobile Radeon 9000 graphics controller for use only with the 90-watt AC adapter 64-MB of video memory 32-MB of video memory 322498-001 322497-001 With the ATI Mobile Radeon 9000 graphics controller 64-MB of video memory 32-MB of video memory 310784-001 310783-001 With the ATI P7 graphics controller 64-MB of video memory 32-MB of video m
Illustrated Parts Catalog Figure 3-2.
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 19 Base enclosures (includes shield) With silver finish (Presario 2800 models only) With carbon finish (Evo Notebook N800c, N800v, and N800w models) 20 322500-001 322501-001 Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type III, mini PCI, 56 Kbps 21 Spare Part Number 285286-001 285287-002 25948
Illustrated Parts Catalog 3.3 Miscellaneous Plastics/Hardware Kit Components Figure 3-3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics/Hardware Kit Components Spare Part Number 285261-001 (contains parts with silver finish for use with Presario 2800 models) Spare Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item Description Item Description 1 Left hinge cover 9 Right display support 2 Right hinge cover 10 Connector cover 3 PC Card bezel 11 TouchPad bracket 4 PC Card slot space saver 12 Mini P
Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4.
Illustrated Parts Catalog l Table 3-3 Mass Storage Devices Item Description 1 Optical drives 24X Max CD-ROM drive 16X Max CD-RW drive 8X Max CD-RW drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM/CD-RW combination drive 2 285282-001 301244-001 285284-001 285283-001 301294-001 285285-001 Hard drives 60 GB 50 GB, 5400 RPM 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB 3 Spare Part Number Diskette drive Maintenance and Service Guide 285277-001 333488-
Illustrated Parts Catalog 3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated) Spare Part Number Description AC adapters 90 watt 65 watt 287515-001 285288-001 Bluetooth MultiPort Module with cover 288504-001 802.
Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Number Description Power cord, 3-wire Australian Chinese International Italian Japanese Korean 198723-011 198723-AA1 198723-B31 198723-061 198723-291 198723-AD1 Swedish Swiss Taiwanese U.K. English U.S. English Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,” for more information on screw specifications and usage.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the notebook, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, then shut it down.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
Removal and Replacement Preliminaries ■ Nonconductive plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Removal and Replacement Preliminaries Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. Phillips P1 screws are removed during disassembly. There are 48 screws, in nine different sizes, that must be removed, replaced, and loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Table 5-1 Disassembly Sequence Chart Section Description 5.
Removal and Replacement Procedures Table 5-1 Disassembly Sequence Chart (Continued) Section 5.3 (continued) Description # of Screws Removed MultiBay device 0 Hard drive 1 to remove hard drive 2 to separate hard drive bezel from hard drive 5.4 Notebook feet 0 5.5 Memory expansion board 1 loosened 5.6 Mini PCI communications board 1 loosened 5.7 Connector cover 2 5.8 LED cover 2 5.9 Keyboard 2 to remove keyboard shield 5.10 Display 4 5.11 Top cover 16 5.
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: a. Turn the notebook bottom side up with the left side facing forward. b. Slide and hold the battery release latch 1 toward the back of the notebook (Figure 5-2). c.
Removal and Replacement Procedures 4. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Figure 5-3. Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedure to install the battery bezel.
Removal and Replacement Procedures 5. Remove the MultiBay device by following these steps: a. Turn the notebook bottom side up with the right side facing forward. b. Slide and hold the MultiBay release latch toward the front of the notebook 1 (Figure 5-4). c. Use the notch in the MultiBay device to slide the device out of the MultiBay 2. d. Remove the MultiBay device. Figure 5-4. Removing a MultiBay Device Reverse the above procedure to install a MultiBay device.
Removal and Replacement Procedures 6. Remove the hard drive by following these steps: a. Turn the notebook bottom side up with the left side facing forward. b. Remove the PM3.0 × 4.0 hard drive retention screw 1 (Figure 5-5). c. Slide the hard drive forward 2 to unseat the hard drive connector from the system board. d. Remove the hard drive. Figure 5-5.
Removal and Replacement Procedures 7. Remove the two PM3.0 × 4.0 screws 1 that secure the hard drive bezel to the hard drive (Figure 5-6). 8. Slide the hard drive bezel forward to separate it from the hard drive 2. Figure 5-6.
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-7. Figure 5-7. Replacing the Notebook Feet 5.
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the rear panel facing forward. 3. Remove the PM2.0 × 5.0 screw 1 that secures the memory expansion compartment cover to the base enclosure (Figure 5-8). 4. Lift the front edge of the cover and swing it back 2. 5. Remove the cover 3. Figure 5-8.
Removal and Replacement Procedures 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1. The board tilts up at a 45-degree angle (Figure 5-9). 7. Remove the board by pulling it away from the connector at a 45-degree angle 2. Figure 5-9. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Removal and Replacement Procedures 5.6 Mini PCI Communications Board Mini PCI Communication Boards Spare Part Number Information U.S. modem International modem 285286-001 285287-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the rear panel facing forward.
Removal and Replacement Procedures 3. Remove the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cover to the base enclosure (Figure 5-10). 4. Lift the front edge of the cover and swing it back 2. 5. Remove the cover 3. Figure 5-10. Removing the Mini PCI Communications Slot Cover PCI compartment covers are available with silver finish for ✎ Mini Presario 2800 models and carbon finish for Evo Notebook N800c, N800v, and N800w models.
Removal and Replacement Procedures 6. Disconnect the modem cable from the modem board 1 (Figure 5-11). ✎ The modem cable spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2. The board tilts up at a 45-degree angle. 8. Remove the board by pulling it away from the connector at a 45-degree angle 3. Figure 5-11. Removing a Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board.
Removal and Replacement Procedures 5.7 Connector Cover connector cover is available with silver finish for Presario ✎ The 2800 models and carbon finish for Evo Notebook N800c, N800v, and N800w models. This cover is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the notebook for disassembly (Section 5.3). 2.
Removal and Replacement Procedures 5.8 LED Cover LED Cover Spare Part Number Information LED cover 288503-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the rear panel facing forward. 3. Remove the two black PM2.0 × 10.0 screws that secure the LED cover to the base enclosure (Figure 5-13). Figure 5-13. Removing the LED Cover Screws 4. Turn the notebook top side up with the front facing forward. 5. Open the notebook.
Removal and Replacement Procedures 6. Use a flat-bladed tool to pry forward the four clips on the LED cover 1 (Figure 5-14). 7. Press the esc and F1 keys to reveal the left notch 2 in the LED cover. 8. Insert a flat-bladed tool into the left notch and lift the left side of the LED cover 3. 9. Press the Pause and Del keys to reveal the right notch 4 in the LED cover. 10. Insert a flat-bladed tool into the right notch and lift the right side of the LED cover 5. 11. Remove the LED cover 6. Figure 5-14.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.8). 3. Lift the back edge of the keyboard 1 (Figure 5-15). 4. Slide the keyboard toward the back of the notebook 2. 5. Lift the back edge of the keyboard and swing it forward 3 until it rests on the palm rest. Figure 5-15.
Removal and Replacement Procedures 6. Remove the two PM2.0 × 4.0 screws 1 that secure the keyboard shield to the base enclosure (Figure 5-16). 7. Remove the keyboard shield 2. Figure 5-16. Removing the Keyboard Shield keyboard shield is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001.
Removal and Replacement Procedures 8. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board (Figure 5-17). 9. Remove the keyboard. Figure 5-17. Removing the Keyboard Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 4. Remove the two PM2.5 × 9.0 screws that secure the display hinges to the base enclosure (Figure 5-18). Figure 5-18.
Removal and Replacement Procedures 5. Position the notebook so the front faces forward and open the notebook. 6. Disconnect the display video 1 and display inverter 2 cables from the system board (Figure 5-19). 7. Remove the two PM2.0 × 10.0 screws 3 that secure the display hinges to the base enclosure. 8. Lift the display straight up 4 and remove it from the base enclosure. Figure 5-19.
Removal and Replacement Procedures 9. Remove the hinge covers from the display (Figure 5-20). Figure 5-20. Removing the Hinge Covers display hinge covers are included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. the hinge covers on the display before installing the ✎ Install display on the base enclosure. Reverse the above procedure to install the display.
Removal and Replacement Procedures 5.11 Top Cover Top Cover Spare Part Number Information For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800w models) For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800c and Evo Notebook N800v models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) 322504-001 322502-001 322503-001 323747-001 1.
Removal and Replacement Procedures 3. Remove the nine PM2.0 × 8.0 screws 1 securing the top cover to the base enclosure (Figure 5-21). 4. Remove the PM2.0 × 4.0 screw 2 securing the top cover to the base enclosure in the hard drive bay. ✎ Do not remove the screw in the middle of the hard drive bay 3. Figure 5-21. Removing the Top Cover Screws 5. Turn the notebook top side up with the rear panel facing forward.
Removal and Replacement Procedures 6. Disconnect the drive activity light and battery power light cable from the system board 1 (Figure 5-22). 7. Release the ZIF connector 2 to which the TouchPad cable is connected and disconnect the TouchPad cable 3 from the system board. 8. Disconnect the speaker cable 4 from the system board. Figure 5-22.
Removal and Replacement Procedures 9. Remove the following screws: a. Two PM2.0 × 5.5 screws 1 that secure the top cover to the base enclosure on the notebook rear panel (Figure 5-23) b. Two PM2.0 × 4.0 screws 2 that secure the top cover to the base enclosure through the metal tabs on the top cover shield c. Two PM2.0 × 8.0 screws 3 that secure the top cover to the base enclosure through the plastic tabs on the top cover Figure 5-23.
Removal and Replacement Procedures 10. Remove the top cover (Figure 5-24). Figure 5-24. Removing the Top Cover Reverse the above procedure to install the top cover.
Removal and Replacement Procedures 5.12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 285266-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) 2. Position the top cover bottom side up with the front facing forward.
Removal and Replacement Procedures 3. Remove the drive activity light/battery power light cable and speaker cable from the retaining clips in the top cover 1 and 2 (Figure 5-25). 4. Remove the strip of tape 3 that secures the speaker assembly and TouchPad cables to the top cover and TouchPad assembly. 5. Remove the PM2.0 × 4.0 screw 4 that secures the speaker assembly to the top cover. 6. Lift the speaker assembly straight up 5 and remove it from the top cover. Figure 5-25.
Removal and Replacement Procedures 5.13 Display Release Assembly display release assembly is available with silver finish for ✎ The Presario 2800 models and carbon finish for Evo Notebook N800c, N800v, and N800w models. This assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for Presario 2800 models, and spare part number 286868-001 for Evo Notebook N800c, N800v, and N800w models. 1. Prepare the notebook for disassembly (Section 5.
Removal and Replacement Procedures 3. Remove the two PM2.0 × 4.0 screws 1 that secure the display release assembly to the top cover (Figure 5-26). 4. Lift the display release assembly straight up 2 and remove it from the top cover. Figure 5-26. Removing the Display Release Assembly Reverse the above procedure to install the display release assembly.
Removal and Replacement Procedures 5.14 TouchPad TouchPad and TouchButton Board Spare Part Number Information TouchPad TouchButton board for Dual Point TouchButton board for TouchPad 285258-001 285259-001 285260-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) e. Speaker assembly (Section 5.
Removal and Replacement Procedures 2. Remove the four PM2.0 × 4.0 screws 1 that secure the TouchPad bracket to the top cover (Figure 5-27). 3. Disconnect the TouchPad cable 2 from the low insertion force (LIF) connector on the TouchPad. 4. Slide the TouchPad bracket toward the back of the top cover 3. 5. Lift the TouchPad bracket straight up 4 and remove it. Figure 5-27.
Removal and Replacement Procedures 6. Remove the TouchPad 1 and the TouchButton board 2 from the top cover (Figure 5-28). ✎ The TouchPad cables are part of the TouchButton board. Figure 5-28. Removing the TouchPad and the TouchButton Board Reverse the above procedure to install the TouchPad and the TouchButton board.
Removal and Replacement Procedures 5.15 Fan Fan Spare Part Number Information Fan 322499-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the fan cable from the system board 1 (Figure 5-29). 3. Loosen the four PM2.0 × 9.0 shoulder screws 2 that secure the fan to the processor mounting bracket. ✎ These screws are secured to the fan and should not be removed. 4. Lift the fan straight up to remove it from the base enclosure 3. Figure 5-29. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 5.16 Processor Processors Spare Part Number Information Intel Mobile Pentium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz processor 2.0-GHz processor 1.9-GHz processor 1.8-GHz processor 1.7-GHz processor 1.6-GHz processor 1.5-GHz processor 1.4-GHz processor 322507-001 308420-001 305075-001 305074-001 285295-001 285294-001 285293-001 285292-001 285291-001 Intel Mobile Pentium 4 (non-SpeedStep technology) 2.0-GHz processor 1.8-GHz processor 1.6-GHz processor 1.
Removal and Replacement Procedures 2. Use a flat-bladed tool to turn the processor locking screw 1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remove it 2. sure the gold triangle 3 is in the lower right corner when ✎ Make installing the processor. Figure 5-30. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.17 Disk Cell Real Time Clock (RTC) Battery Disk Cell RTC Battery Spare Part Number Information Disk cell RTC battery 198718-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.
Removal and Replacement Procedures 2. Use a flat-bladed tool to release the RTC battery from its socket 1 (Figure 5-31). 3. Remove the RTC battery 2. Figure 5-31. Removing the Disk Cell RTC Battery replacing an RTC battery, insert the battery with the ✎ When “+” sign facing up.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the two PM2.0 × 8.0 screws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remove the left and right display supports from the base enclosure. Figure 5-32.
Removal and Replacement Procedures A plastic fan channel 1 attaches to the right display support. ✎ The channel has two slots 2 on either end that fit around two tabs 3 on the display support. The fan channel is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001 (Figure 5-33). Figure 5-33.
Removal and Replacement Procedures 5. Remove the two PM2.0 × 5.5 screws 1 that secure the system board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remove the two PM2.0 × 8.0 screws 2 that secure the system board to the base enclosure through the processor support bracket. Figure 5-34.
Removal and Replacement Procedures 7. Use the MultiBay connector 1 to lift 2 the front of the system board until the board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remove it from the base enclosure. 9. Remove the PC Card bezel 4 from the system board. Figure 5-35. Removing the System Board Reverse the above procedure to install the system board.
Removal and Replacement Procedures 5.19 Modem Cable modem cable is included in the Miscellaneous Cable Kit, ✎ The spare part number 285268-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components a. LED cover (Section 5.8) b. Keyboard and shield (Section 5.9) c. Display (Section 5.10) d. Top cover (Section 5.11) e. Fan (Section 5.15) f. System board (Section 5.18) 2. Turn the system board bottom side up with the rear panel facing forward.
Removal and Replacement Procedures 3. If the modem is installed on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2. 5. Remove the modem cable. Figure 5-36. Removing the Modem Cable When installing the modem cable, route the cable as shown in Figure 5-36.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.3 cm 31.7 cm 25.0 cm 1.30 in 12.48 in 10.10 in Weight (varies by configuration) 15.0-inch display, MultiBay device, 1 memory expansion board 14.1-inch display, MultiBay weight saver, 1 memory expansion board 2.92 kg 6.40 lb 2.47 kg 5.
Specifications Table 6-1 Notebook (Continued) Temperature Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.6° F) maximum wet bulb temperature Altitude (unpressurized) Operating Nonoperating 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.
Specifications Table 6-2 15.0-inch UXGA, TFT Display Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.94 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1600 × 1200 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-3 15.0-inch SXGA+, TFT Display Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.94 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1280 × 1024 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-4 15.0-inch XGA, TFT Display Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.00 in 11.94 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-5 14.1-inch XGA, TFT Display Dimensions Height Width Diagonal 20.50 mm 21.49 mm 35.81 mm Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nits typical 11.22 in 8.46 in 14.1 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-6 Hard Drives 60 GB 40 GB 30 GB 20 GB User capacity per drive1 60.0 GB 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.
Specifications Table 6-6 Hard Drives (Continued) 60 GB 40 GB 30 GB 20 GB 22,784 6 293 to 560 22,784 4 293 to 560 25,800 2 398 to 731 22,784 4 293 to 560 512 512 512 512 2 MB 2 MB 512 KB 512 KB 4200 rpm 4200 rpm 4200 rpm 4200 rpm 66.6 66.6 100 66.
Specifications Table 6-7 Diskette Drive Diskette size 3.5 in Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per track High density Low density 18 (1.
Specifications Table 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 1.6 µm 0.59 in 0.
Specifications Table 6-9 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disk diameter 12 cm, 8 cm Disk thickness 1.2 mm Track pitch 0.74 µm 0.59 in 0.047 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.
Specifications Table 6-10 CD-RW Drive Center hole diameter 0.39 cm Disk diameter 12 cm, 8 cm Disk thickness 1.19 cm Track pitch 0.74 µm 0.59 in 0.47 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
Specifications Table 6-11 External AC Adapter Weight 0.21 kg 0.45 lb Power supply 90 to 264 VAC (auto-switching) < 60 W 50 to 60 Hz Rated input voltage Rated input current Rated frequency Table 6-12 8-cell, Li ion Battery Pack Dimensions Height Width Depth Weight 21 mm 144 mm 77 mm 0.43 kg 0.82 in 5.67 in 3.03 in 0.94 lb Energy 4.0 Amp hour Voltage Amp-hour capacity Watt-hour capacity 3.6 Amp hour Voltage Amp-hour capacity Watt-hour capacity 14.4 V 4.0 Ah (4,0 Ah) 57.6 Wh 14.4 V 3.
Specifications Table 6-13 System DMA Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-14 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use Cards may assert IRQ3, IRQ
Specifications Table 6-15 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-15 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 RJ-45 Network Interface 1 3 5 7 2 4 6 8 Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y-Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color) Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 Parallel 25 14 1 13 Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25 Signal ground *Signal is active low.
Connector Pin Assignments Table A-6 External Monitor 11 15 6 10 1 5 Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A–5
Connector Pin Assignments Table A-7 Stereo Speaker/Headphone 1 2 Pin Signal Pin Signal 1 Audio out 2 Ground Table A-8 Microphone 1 2 Pin Signal Pin Signal 1 Audio in 2 Ground A–6 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The notebook’s wide range input feature permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 B–2 Maintenance and Service Guide
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor.
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 285290-001.
Screw Listing Table C-1 Phillips M3.0 × 4.0 Screw Color Qty. Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Figure C-1. Phillips M3.0 × 4.
Screw Listing Table C-1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Figure C-2. Phillips M3.0 × 4.
Screw Listing Table C-2 Phillips M2.0 × 5.5 Screw Color Qty. Length Thread Head Width Silver 2 5.5 mm 2.0 mm 4.0 mm Where used: Two screws that secure the connector cover to the notebook (documented in Section 5.7) Figure C-3. Phillips M2.0 × 5.
Screw Listing Table C-2 Phillips M2.0 × 5.5 Screw (Continued) Color Qty. Length Thread Head Width Black 2 5.5 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure on each side of the MultiBay connector (documented in Section 5.18) Figure C-4. Phillips M2.0 × 5.
Screw Listing Table C-3 Phillips M2.0 × 10.0 Screw Color Qty. Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the LED cover to the notebook (documented in Section 5.8) Figure C-5. Phillips M2.0 × 10.
Screw Listing Table C-3 Phillips M2.0 × 10.0 Screw (Continued) Color Qty. Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the display hinge covers and display assembly to the notebook (documented in Section 5.10) Figure C-6. Phillips M2.0 × 10.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the keyboard shield to the notebook (documented in Section 5.9) Figure C-7. Phillips M2.0 × 4.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top cover to the base enclosure in the hard drive bay (documented in Section 5.11) Figure C-8. Phillips M2.0 × 4.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the top cover to the base enclosure near the fan assembly (documented in Section 5.11) 2 Two screws that secure the top cover to the base enclosure through the rear panel (documented in Section 5.11) Figure C-9. Phillips M2.0 × 4.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the speaker assembly to the top cover (documented in Section 5.12) Figure C-10. Phillips M2.0 × 4.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the display release assembly to the top cover (documented in Section 5.13) Figure C-11. Phillips M2.0 × 4.
Screw Listing Table C-4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty. Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: Four screws that secure the TouchPad bracket to the top cover (documented in Section 5.14) Figure C-12. Phillips M2.0 × 4.
Screw Listing Table C-5 Phillips M2.5 × 9.0 Screw Color Qty. Length Thread Head Width Black 2 9.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the display assembly to the notebook through the rear panel (documented in Section 5.10) Figure C-13. Phillips M2.5 × 9.
Screw Listing Table C-6 Phillips M2.0 × 8.0 Screw Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Nine screws that secure the top cover to the base enclosure through the bottom of the notebook (documented in Section 5.11) Figure C-14. Phillips M2.0 × 8.
Screw Listing Table C-6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the top cover to the base enclosure (documented in Section 5.11) Figure C-15. Phillips M2.0 × 8.
Screw Listing Table C-6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the left and right display supports to the base enclosure (documented in Section 5.18) Figure C-16. Phillips M2.0 × 8.
Screw Listing Table C-6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty. Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure through the processor support bracket (documented in Section 5.18) Figure C-17. Phillips M2.0 × 8.
Index A AC adapter specifications 6–13 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–15 battery bay 1–53, 1–61 battery bezel removal 5–5 spare part numbers 3–13, 5–5 battery light 1–53 battery pack removal 5–4 spare part numbers 3–13 battery power light 1–59 battery release latch 1–61, 5–4 battery specifications 6–13 battery, real time clock (RTC) removal 5–42 spare part number 3–11, 5–42 bottom components 1–60 C cables, service considerations 4–2 caps lock light 1–59 Maintenance and
Index network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-video A–3 USB connector A–2 connectors, service considerations 4–2 cursor control keys 1–57 D DC power jack 1–55 design overview 1–62 diagnostics configuration information 2–7 test information 2–8 digital audio button 1–59 disassembly sequence chart 5–2 diskette drive OS loading problems 2–23 spare part number 3–13, 3–19 specifications 6–9 display illustrated 3–2 removal 5–22 spare part numbers 3–3, 5–22 sp
Index feet illustrated 3–16 locations 5–9 Fn key 1–57 front components 1–52 function keys 1–57 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–20 removal 5–7, 5–8 spare part numbers 3–9, 3–19 specifications 6–7 hard drive bay 1–53, 1–61 hard drive bezel removal 5–8 spare part numbers 3–9 hard drive retention screw 1–61 headphone jack location 1–55 pin assignments A–6 hinge covers illustrated 3–16 removal 5–25 I I/O address specifications 6–16 illustrated parts catalog 3–1 infrar
Index microphone 1–59 microphone jack location 1–55 pin assignments A–6 mini PCI board removal 5–12 spare part numbers 3–15 mini PCI compartment 1–61 mini PCI compartment cover illustrated 3–16 removal 5–13 Miscellaneous Cable Kit components 3–11 spare part number 3–11 Miscellaneous Plastics/Hardware Kit components 3–16, 3–17 spare part numbers 3–5, 3–17 models 1–2 modem removal 5–12 spare part numbers 3–15 troubleshooting 2–30 modem cable removal 5–49 spare part number 3–11 modem connector location 1–55 p
Index plastic parts 4–2 pointing device, troubleshooting 2–29 port replicators, spare part numbers 3–20 power button 1–59 power cord, spare part numbers 3–20, 3–21 power light 1–58 power management features 1–51 power, troubleshooting 2–12 power/Standby light 1–53, 1–59 processor removal 5–40 spare part numbers 3–11, 5–40 R real time clock (RTC) battery removal 5–42 spare part number 3–11, 5–42 rear panel components 1–54 removal and replacement preliminaries 4–1 procedures 5–1 right side components 1–52 R
Index S-Video connector location 1–55 pin assignments A–3 system board removal 5–44 spare part numbers 3–13, 5–44 system memory map 6–19 Compaq Diagnostics 2–7 Computer Setup 2–2 docking station 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18, 2–27 operating system loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 T tools required 4–1 top components 1–58 top cover removal 5–26 spare part numbers 3–9, 5–26 TouchButton board removal 5–35 spare part n
