Maintenance and Service Guide HP Compaq nx6325 Notebook PC HP Compaq nx6315 Notebook PC Document Part Number: 417967-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark or registered trademark of Intel Corporation in the United States and other countries. SD Logo is a trademark of its proprietor.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.
Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide
1 Product Description The HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer advanced modularity, AMD Turion™ Mobile 64 Technology and Mobile AMD Sempron™ processors, and extensive multimedia support.
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ AMD Turion 64 ML-60 (2.00-GHz) ❏ AMD Turion 64 ML-56 (1.80-GHz) ❏ AMD Turion 64 ML-52 (1.60-GHz) ❏ AMD Turion 64 ML-50 (1.60-GHz) ❏ Mobile AMD Sempron 3500+ (1.80-GHz) ❏ Mobile AMD Sempron 3400+ (1.80-GHz) ❏ Mobile AMD Sempron 3200+ (1.60-GHz) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 1–2 15.0-inch, SXGA+WVA, TFT (1400 × 1050) or 15.0-inch, XGA, TFT (1280 × 800) with over 16.
Product Description ■ ■ ■ ■ ■ External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery Stereo speakers Volume up, volume mute, and volume down buttons Support for the following optical drives: ❏ DVD±RW and CD-RW Combo Drive with LightScribe ❏ DVD±RW and CD-RW Combo Drive ❏ DVD/CD-RW Combo Drive ❏ CD-ROM drive ■ Connectors: ❏ Accessory battery ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Digital Media Slot (HP Compaq nx6325 models only) ❏ Docking connector (HP Compaq nx6325 models on
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. following steps will not clear an unknown password if the ✎ The stringent security option has been enabled in the BIOS. If stringent security is enabled, the system board must be replaced to reset an unknown password. Refer to Section 5.13, “RTC Battery,” for more information on replacing the system board.
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Display release latch Opens the computer. 2 Wireless light On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on. 3 Power light ■ On: The computer is on. ■ Blinking: The computer is in standby.
Product Description Table 1-1 Front Components (Continued) Item Component Function 4 Battery light ■ Amber: A battery is charging. ■ Green: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.
Product Description The external components on the right side of the computer are shown below and described in Table 1-2.
Product Description Table 1-2 Right-Side Components Item Component Function 1 USB port (HP Compaq nx6325 models only) Connects optional USB devices. 2 1394 port Connects an optional IEEE 1394 device such as a camcorder. 3 RJ-11 (modem) jack Connects a modem cable. 4 Optical drive Reads an optical disc.
Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects a network cable. 2 External monitor port Connects an external monitor. 3 Exhaust vent Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface.
Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 4 USB ports (2) Connect optional USB devices. 5 Audio-out (headphone) jack Produces system stereo sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. 6 Audio-in (microphone) jack Connects an optional headset microphone or a monaural microphone.
Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4.
Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. Ä The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 2 Battery bay Holds the primary battery. 3 Smart adapter power connector Connects an AC adapter.
Product Description The standard keyboard components of the computer are shown below and described in Table 1-5.
Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys (12) Execute frequently used system functions when pressed in combination with the fn key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key Displays the Windows Start menu.
Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function 1 Power button When the computer is ■ Off, press to turn on the computer. ■ In standby, briefly press to exit standby. ■ In hibernation, briefly press to exit hibernation.
Product Description Table 1-6 Top Components, Part 1 (Continued) Item Component Function 3 Info Center button (HP Compaq nx6325 models only) Launches Info Center, which enables you to open various software solutions. 4 Wireless button Turns the wireless feature on or off, but does not create a wireless connection. establish a wireless connection, ✎ To a wireless network must already be set up. 5 Presentation button (HP Compaq nx6325 models only) Starts the presentation feature.
Product Description The computer top components are continued below and described in Table 1-7.
Product Description Table 1-7 Top Components, Part 2 Item Component Function 1 TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. 2 Left and right TouchPad buttons Function like the left and right buttons on an external mouse. 3 TouchPad scroll zone Scrolls up or down.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Battery bay Holds the primary battery. 2 Docking connector (HP Compaq nx6325 models only) Connects the an optional docking device. 3 Primary battery release latches (2) Releases the primary battery from the battery bay.
Product Description Table 1-8 Bottom Components (Continued) Item Component Function 4 Exhaust vents Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. computer fan starts up ✎ The automatically to cool internal components and prevent overheating.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen. In Computer Setup, the following shortcuts are available: ❏ To change the language, press f2. ❏ To view navigation information, press f1. ❏ To close open dialog boxes and return to the main Computer Setup screen esc. 2. Select the Files, Security, Diagnostics, or System Configuration menu. 3.
Troubleshooting Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10 = ROM Based Setup” message is displayed in the lower-left corner of the screen. In Computer Setup, the following shortcuts are available: ❏ To change the language, press f2. ❏ To view navigation information, press f1.
Troubleshooting Computer Setup Menus The menu tables in this section provide an overview of Computer Setup options. of the Computer Setup menu items listed in this chapter ✎ Some may not be supported by your computer. Table 2-1 File Menu Select To Do This System Information ■ View identification information for the computer and the battery packs in the system. ■ View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Troubleshooting Table 2-2 Security Menu Select To Do This Setup password Enter, change, or delete a setup password. Power-on password Enter, change, or delete a power-on password. Password options ■ Enable/disable stringent security. ■ Enable/disable password requirement on computer restart. DriveLock passwords ■ Enable/disable DriveLock on any computer hard drive and optional MultiBay hard drives. ■ Change a DriveLock user or master password.
Troubleshooting Table 2-2 Security Menu (Continued) Select To Do This System IDs Enter user-defined computer asset and ownership tag. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available: Runs the Disk Sanitizer erase cycle ✎ Fast: once. Runs the Disk Sanitizer erase ✎ Optimum: cycle 3 times. Allows you to select the desired ✎ Custom: number of Disk Sanitizer erase cycles from a list.
Troubleshooting Table 2-4 System Configuration Menu Select To Do This Language (or press f2). Change the Computer Setup language. Boot options ■ ■ ■ ■ Set f9, f10, and f12 delay when starting up. Enable/disable CD-ROM boot. Enable/disable Floppy boot. Enable/disable internal network adapter boot and set the boot mode (PXE or RPL). ■ Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system. ■ Set the boot order.
Troubleshooting Table 2-4 System Configuration Menu (Continued) Select To Do This Device configurations ■ Swap the functions of the fn key and left ctrl key. ■ Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/disable USB legacy support.
Troubleshooting Table 2-4 System Configuration Menu (Continued) Select To Do This Device configurations (Continued) ■ Enable/disable SATA Native Support. ■ Enable/disable Dual Core CPU. ■ Enable/disable Secondary Battery Fast Charge. Built-In Device Options ■ Enable/disable embedded WWAN Device Radio. ■ Enable/disable embedded WLAN Device Radio. ■ Enable/disable embedded Bluetooth® Device Radio. ■ Enable/disable LAN/WLAN Switching.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Y Go to “Flowchart 2.4—No Power, Part 3.” Y Y Power up in docking device? Done *NOTES N 1. Reset the power cables in the docking device and at the AC outlet. 2.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery pack by recharging it, moving it to another computer, N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Done Power on? N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Y Docking device operating? N Y Docking device operating? Done Done N Replace docking device. 2–18 Test replacement docking device with new computer.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Y Change boot priority through the Setup Utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–20 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17—Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup Utility? 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? Enable drive and cold boot computer.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot computer. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Y Y Booting order correct? N Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the computer. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Computer in docking device (if applicable)? N Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Go to Replace the docking device. “Flowchart 2.16—No Audio, Part 2.” Y Go to “Flowchart 2.17—Nonfunctioning Device.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in computer (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close computer, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the computer and open. Replace the NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Number Item Description 1 Display assemblies (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.
Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 4 Top covers (include TouchPad, bracket, and cable) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430866-001 430865-001 Fingerprint reader board (not illustrated; includes fingerprint reader board cable) 431964-001 5 Fan 413696-001 6 Mini Card modules 802.11a/b/g WLAN module for use in the United States and Canada 407254-001 802.
Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item 7a 7b 7c 7d Description Spare Part Number Plastics Kit 430884-001 Includes: ExpressCard bezel PC Card bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw, captured by a C-clip) Not illustrated: Computer feet (6) 8a 8b Modem module (includes modem module cable) Modem module cable (included with modem module and also included in the C
Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 11 Processors (include thermal paste) 12 AMD Turion 64 ML-60 (2.00-GHz) AMD Turion 64 ML-56 (1.80-GHz) AMD Turion 64 ML-52 (1.60-GHz) AMD Turion 64 ML-50 (1.60-GHz) 430876-001 430875-001 430874-001 430873-001 Mobile AMD Sempron 3500+ (1.80-GHz) Mobile AMD Sempron 3400+ (1.80-GHz) Mobile AMD Sempron 3200+ (1.
Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 18 Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB 19 Spare Part Number 413853-001 413852-001 413851-001 413850-001 Optical drives (include bezel and optical drive bracket) 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM drive Maintenance and Service Guide 431963-001 431961-001 431962-001 431960-001 3–11
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Number Description Power cords For use in: Australia 246959-011 Belgium, Europe, Finland, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, French Canada, Latin America, Taiwan, and the United States 246959-001 Denmark 246959-081 Hong Kong and the United Kingdom 246959-031 Israel 246959-BB1 Italy 246959-061 Japan 246959-
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Number Description Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” for more information on specifications and usage) ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×8.0 shoulder screw ■ Phillips PM2.0×7.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and HP Docking Station) 380089-001 HP Docking Station Miscellaneous Plastics Kit 381090-001 65-watt AC adapter 391174-001 HP Docking Station 120 W AC adapter 393652-001 6-cell, 4.0-Ah battery 398393-001 Bluetooth module (includes Bluetooth module cable) 407253-001 802.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 413705-001 Screw Kit 413706-001 Thermal Grease Kit 413850-001 5400-rpm, 40-GB hard drive (includes frame) 413851-001 5400-rpm, 60-GB hard drive (includes frame) 413852-001 5400-rpm, 80-GB hard drive (includes frame) 413853-001 5400-rpm, 100-GB hard drive (includes frame) 414044-001 PC2-5300, 256-MB memory module 414045-001 PC2-5300, 512-MB memory module 414046-001 PC2-5300, 1024-M
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 430872-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor 430873-001 AMD Turion TL-60 (1.60-GHz) processor 430874-001 AMD Turion TL-56 (1.60-GHz) processor 430875-001 AMD Turion TL-52 (1.80-GHz) processor 430876-001 AMD Turion TL-50 (2.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 432160-001 Plastics Kit 416039-001 Keyboard for use with models with TouchPad and fingerprint reader in the United States 416039-021 Keyboard for use with models with TouchPad and fingerprint reader in Europe 416039-031 Keyboard for use with models with TouchPad and fingerprint reader in the United Kingdom 416039-041 Keyboard for use with models with TouchPad and fingerprint reader in Ger
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416039-151 Keyboard for use with models with TouchPad and fingerprint reader in Greece 416039-161 Keyboard for use with models with TouchPad and fingerprint reader in Latin America 416039-171 Keyboard for use with models with TouchPad and fingerprint reader in Saudi Arabia 416039-201 Keyboard for use with models with TouchPad and fingerprint reader in Brazil 416039-211 Keyboard for use wi
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416039-BA1 Keyboard for use with models with TouchPad and fingerprint reader in Slovenia 416039-BB1 Keyboard for use with models with TouchPad and fingerprint reader in Israel 416039-DD1 Keyboard for use with models with TouchPad and fingerprint reader in Iceland 432160-001 Screw Kit 3–24 Maintenance and Service Guide
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■ 5.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 50 screws and screw locks, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix A, “Screw Listing” for detailed information on screw and screw lock sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the Computer for Disassembly # of Screws Removed Battery 0 5.4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 to remove the hard drive frame 5.5 Computer Feet 0 5.6 Bluetooth Module 0 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.14 Mini Card WLAN Module 2 Å To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.
Removal and Replacement Procedures Battery Spare Part Number Information 6-cell, 5.1-Ah 6-cell, 4.0-Ah 415306-001 393652-001 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery. c. Slide the battery 3 straight back and remove it. Removing the Battery Reverse the above procedure to install the battery.
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (all 540 rpm, include frame) 100-GB 80-GB 60-GB 40-GB 413853-001 413852-001 413851-001 413850-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Position the computer with the front toward you.
Removal and Replacement Procedures 3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the right side of the hard drive cover 2 and swing it up and to the left. 5. Remove the hard drive cover. hard drive cover is included in the Plastics Kit, spare part ✎ The number 430884-001.
Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive 3 to the right to disconnect it from the system board. 8. Remove the hard drive 4 from the hard drive bay.
Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 430884-001.
Removal and Replacement Procedures 5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 398393-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the hard drive (Section 5.4). 3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment. 4. Disconnect the Bluetooth cable 2 from the module. Removing the Bluetooth Module Reverse the above procedure to install a Bluetooth module.
Removal and Replacement Procedures 5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 414046-001 414045-001 414044-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Position the computer with the front toward you. 3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartment cover to the computer. 4. Lift the rear edge of the cover 2 up and swing it toward you. 5. Remove the memory module compartment cover.
Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8. Remove the memory module. modules are designed with a notch 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.8 Optical Drive Optical Drive Spare Part Number Information 8X Max DVD±RW and CD-RW Combo Drive 4X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 24X Max CD-ROM drive 431963-001 431961-001 431962-001 431960-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the right side toward you. 3. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer. 4.
Removal and Replacement Procedures 6. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive. 7. Remove the optical drive bracket 2. Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.
Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the four keyboard retaining latches 1 toward you. 7. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest.
Removal and Replacement Procedures 8. Release the ZIF connector 1 to which the pointing stick cable is attached and disconnect the pointing stick cable 2. Disconnecting the Keyboard Cable 9. Remove the keyboard. Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.10 Fan Fan Spare Part Number Information Fan 413696-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer. 5. Remove the fan 3. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 5.11 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 430885-001 Thermal Grease Kit (not illustrated) 413706-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the fan (Section 5.10).
Removal and Replacement Procedures 4. Remove the four Phillips PM2.0×6.0 screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 to the right to remove it. to the adhesive quality of the thermal paste located ✎ Due between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Removal and Replacement Procedures thermal paste and thermal pads should be thoroughly ✎ The cleaned from the surfaces of the heat sink 1 and system board components 2 each time the heat sink is removed. Thermal paste and pads are included with the heat sink and all processor spare part kits. Thermal Paste and Pad Locations Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.12 Processor Processor Spare Part Number Information AMD Turion 64 ML-60 (2.00-GHz) AMD Turion 64 ML-56 (1.80-GHz) AMD Turion 64 ML-52 (1.60-GHz) AMD Turion 64 ML-50 (1.60-GHz) 430876-001 430875-001 430874-001 430873-001 Mobile AMD Sempron 3500+ (1.80-GHz) Mobile AMD Sempron 3400+ (1.80-GHz) Mobile AMD Sempron 3200+ (1.60-GHz) 430872-001 430871-001 430870-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3.
Removal and Replacement Procedures 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. The gold triangle 3 on the processor should be located in the ✎ left-rear corner of the processor socket when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.13 RTC Battery RTC battery is included in the Plastics Kit, spare part ✎ The number 430884-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9). 3. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up.
Removal and Replacement Procedures 5.14 Mini Card WLAN Module Mini Card WLAN Module Spare Part Number Information 802.11a/b/g WLAN module for use in the United States and Canada 407254-001 802.11a/b/g WLAN module for use in Japan 407254-291 802.11a/b/g WLAN module for use in the ROW countries listed below: 407254-002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802.11b/g WLAN module for use in the United States and Canada 407253-001 802.
Removal and Replacement Procedures 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the Mini Card WLAN module to the computer. 6. Remove the Mini Card WLAN module 3 by pulling the module from the socket at an angle.
Removal and Replacement Procedures 5.15 Internal Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 414046-001 414045-001 414044-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.9).
Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle. 5. Remove the memory module. modules are designed with a notch 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.16 Switch Cover switch cover spare part kits include an LED board and ✎ Both LED board cable. Switch Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430878-001 430877-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Turn the computer upside down with the rear panel toward you. 4. Remove the two Torx8 T8M2.5×2.
Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer. 9. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 5.17 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch, XGA, TFT 430869-001 430868-001 430867-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Disconnect the wireless antenna cables from the Mini Card WLAN module (Section 5.14). 4. Remove the switch cover (Section 5.16).
Removal and Replacement Procedures 5. Remove the four Torx8 T82.5×9.0 screws that secure the display assembly to the computer.
Removal and Replacement Procedures 6. Turn the computer display-side up with the front toward you. 7. Open the computer as far as possible. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 8. Disconnect the display cable 1 from the system board. 9. Remove the wireless antenna cables 2 from the clips in the top cover. 10. Remove the two Torx8 T8M2.5×9.
Removal and Replacement Procedures 5.18 Top Cover Top Cover Spare Part Number Information For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430866-001 430865-001 Fingerprint reader board (not illustrated; includes fingerprint reader board cable) 431964-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.8) c. Keyboard (Section 5.9) d. Switch cover (Section 5.16) e.
Removal and Replacement Procedures 3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.
Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Disconnect the following cables from the system board: 1 TouchPad cable 2 Fingerprint reader board cable (HP Compaq nx6325 models only) 3 Microphone cable 6. Remove the two Torx8 T8M2.5×9.0 screws 4 that secure the top cover to the computer.
Removal and Replacement Procedures 7. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 8. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 9. Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure. Releasing the Top Cover Reverse the above procedure to install the top cover and TouchPad.
Removal and Replacement Procedures 5.19 Speaker Speaker Spare Part Number Information Speaker 413697-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.8) c. Keyboard (Section 5.9) d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Remove the speaker 2. Removing the Speaker Reverse the above procedure to install the speaker.
Removal and Replacement Procedures 5.20 Microphone microphone is included in the Cable Kit, spare part ✎ The number 430883-001, and is for use only with HP Compaq nx6325 models. 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.8) c. Keyboard (Section 5.9) d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the microphone cable 1 from the system board and remove the microphone 2 from the computer. 3. If it is necessary to replace the Bluetooth module cable, disconnect the cable 3 from the system board, remove the cable 4 from the clips in the base enclosure, and then remove the cable 5 from computer. Removing the Microphone and Bluetooth Module Cable Reverse the above procedure to install the microphone.
Removal and Replacement Procedures 5.21 Modem Module Modem Module Spare Part Number Information Modem module (includes modem module cable) 430881-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.8) c. Keyboard (Section 5.9) d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.
Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the system board. 3. Lift the front of the modem module 2 to disconnect it from the system board. 4. Disconnect the modem module cable 3 from the modem module. 5. Disconnect the modem cable 4 from the system board. 6. Remove the modem connector 5 from the clip in the base enclosure.
Removal and Replacement Procedures 5.22 USB/Audio Board USB/Audio Board Spare Part Number Information Includes USB/audio board cable For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430882-001 431965-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.8) c. Keyboard (Section 5.9) d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.
Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 from the system board. 4. Remove the Phillips PM2.0×3.0 screw 2 that secures the USB/audio board to the base enclosure. 5. Remove the cable from the clips 3 in the base enclosure. 6. Remove the USB/audio board 4. 7.
Removal and Replacement Procedures 5.23 System Board System Board Spare Part Number Information System boards (include PC Card/ExpressCard assembly) For use with HP Compaq nx6325 models For use with HP Compaq nx6315 models 430864-001 430863-001 replacing the system board, be sure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 5.7 and Section 5.15) ■ Fan (Section 5.10) ■ Heat sink (Section 5.
Removal and Replacement Procedures d. Switch cover (Section 5.16) e. Display assembly (Section 5.17) f. Top cover (Section 5.18) g. Speaker (Section 5.19) h. Microphone (Section 5.20) i. USB/audio board (Section 5.22) 2. Remove the two HM5.0×9.0 screw locks on each side of the external monitor connector.
Removal and Replacement Procedures 3. Use the optical drive connector 1 to lift the right side of the system board 2 until the power connector 3 is clear of the base enclosure. 4. Slide the system board 4 to the right at an angle and remove it from the base enclosure. Removing the System Board Reverse the above procedures to install the system board.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Height Width Depth (varies from front to back) Weight With 15.0-inch display, optical drive, and 6-cell battery pack Metric U.S. < 32.8 cm < 26.7 cm < 3.0 to 3.6 cm < 12.9 in < 10.5 in < 1.2 to < 1.4 in < 2.7 kg < 6.0 lbs Input Power Operating voltage Operating current 18.5 V dc @ 3.5 A - 65 W 3.
Specifications Table 6-1 Computer (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.
Specifications Table 6-2 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical 11.8 in 9.0 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1400 × 1050 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-3 15.0-inch, XGA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-4 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.
Specifications Table 6-5 Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 4.
Specifications Table 6-6 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-6 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-7 DVD±RW and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disc diameter Standard disc Mini disc Maintenance and Service Guide 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-7 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-8 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc Disc thickness Maintenance and Service Guide 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.
Specifications Table 6-9 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-10 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* USB UHCI controller—24C2 82852/82855 GM/GME Graphic Con
Specifications Table 6-10 System Interrupts (Continued) IRQ11 USB EHCI controller—24CD USB UHCI controller—24C4 USB UHCI controller—24C7 Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or ✎ PC IRQ15.
Specifications Table 6-11 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part numbers 413705-001 and 432160-001.
Screw Listing Table A-1 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 3 5.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.4) 2 One screw that secures the memory module compartment cover to the computer (screw is captured on the cover by a C-clip; documented in Section 5.7) Phillips PM2.0×5.
Screw Listing Table A-2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw mm Color Qty. Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in Section 5.4) Phillips PM2.5×13.
Screw Listing Table A-3 Phillips PM3.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.5 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.8) 2 Two screws that secure the keyboard to the computer (documented in Section 5.9) 3 Four screws that secure the display assembly to the computer (documented in Section 5.17) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 13 screws that secure the top cover to the computer (documented in Section 5.18) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 1 Two screws that secure the display assembly to the computer (documented in Section 5.17) 2 Two screws that secure the top cover to the computer (documented in Section 5.18) Torx8 T8M2.5×9.
Screw Listing Table A-5 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Silver 3 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive to the computer (documented in Section 5.8) Phillips PM2.0×3.
Screw Listing Table A-5 Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 3 3.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the USB/audio board to the base enclosure (documented in Section 5.22) Phillips PM2.0×3.
Screw Listing Table A-6 Torx8 T8M2.5×2.0 Screw mm Color Qty. Length Thread Head Width Black 2 2.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.16) Torx8 T8M2.5×2.
Screw Listing Table A-7 Phillips PM2.0×7.0 Screw mm Color Qty. Length Thread Head Width Silver 6 7.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the fan assembly to the computer (documented in Section 5.17) Phillips PM2.0×7.
Screw Listing Table A-7 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 6 7.0 mm 2.0 mm 6.0 mm Where used: 4 screws that secure the heat sink to the to the computer (documented in Section 5.11) Phillips PM2.0×7.
Screw Listing Table A-8 Phillips PM2.5×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.5 mm Where used: 1 Two screws that secure the Mini Card WLAN to the computer (documented in Section 5.14) 2 Two screws that secure the modem module to the computer (documented in Section 5.21) Phillips PM2.5×4.
Screw Listing Table A-9 Hex Socket HM5.0×9.0 Screw Lock mm Color Qty. Length Thread Head Width Silver 2 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw locks that secure the system board to the computer (documented in Section 5.23) Hex Socket HM5.0×9.
B Backup and Recovery Backup HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. installed drivers, utilities, and applications can be copied to ✎ HP a CD or to a DVD using HP Backup and Recovery Manager. DVD±RW discs and DVD±RW double-layer discs ✎ Formatted are not compatible with HP Backup and Recovery Manager. computer must be connected to external power before you ✎ The perform backup and recovery procedures.
Backup and Recovery Backing Up the System Using HP Backup and Restore Manager, you can ■ Back up specific files and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Backing Up Specific Files or Folders You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. process will take several minutes, depending on the file ✎ This size and the speed of the computer.
Backup and Recovery Backing Up the Entire Hard Drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. of the entire hard drive image can be stored on another ✎ Ahardcopydrive, on a network drive, or on recovery discs that you create. process may take over an hour, depending on your ✎ This computer speed and the amount of data being stored.
Backup and Recovery Backing Up Modifications Made to the System When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. first system recovery point, a snapshot of the entire image, ✎ The is automatically created the first time you perform a backup.
Backup and Recovery Scheduling Backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select computer models only), by clicking one of the available options. Click Next to further define the settings.
Backup and Recovery HP Backup and Recovery Manager allows you to ■ Create recovery discs (highly recommended). The recovery discs are used to start up your computer and to recover the full factory image (operating system and software) in case of system failure or instability. do not have a CD or DVD burner, a copy of the entire ✎ Ifhardyoudrive image can be stored on another hard drive or on a network drive. ■ Perform a recovery.
Backup and Recovery Before creating recovery discs: ■ Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately. DVD±RW discs and DVD±RW double-layer discs ✎ Formatted are not compatible with HP Backup and Recovery Manager. ■ Number each disc before inserting it into the optical drive of the computer. ■ If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs.
Backup and Recovery Performing a Recovery from the Hard Drive There are 2 ways to initiate a recovery from the hard drive: ■ From within Windows. ■ From the recovery partition. Initiating a Recovery in Windows To initiate a recovery in Windows: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next. 5. Click a recovery option, and then click Next.
C Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. procedures differ from one display assembly to ✎ Disassembly another. The procedures provided in this appendix are general disassembly instructions.
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure.
Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel.
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover.
Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel.
Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame.
Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight.
D Connector Pin Assignments Table D-1 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Maintenance and Service Guide D–1
Connector Pin Assignments Table D-2 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground D–2 Maintenance and Service Guide
Connector Pin Assignments Table D-4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground Maintenance and Service Guide D–3
Connector Pin Assignments Table D-5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog D–4 Maintenance and Service Guide
Connector Pin Assignments Table D-6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide D–5
Connector Pin Assignments Table D-7 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused D–6 Maintenance and Service Guide
E Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. E–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Index 1394 port 1–9 A AC adapter, spare part number 3–15, 3–19 accessory battery connector 1–21 arrow keys 1–15 audio troubleshooting 2–25 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 B base enclosure, spare part numbers 3–9, 3–21 battery removal 5–5 spare part numbers 3–9, 3–19, 3–20, 5–5 specifications 6–6 battery bay 1–13, 1–20 battery light 1–7 battery release latch 1–20 Maintenance and Service Guide Bluetooth module removal 5–11 spare part number
Index components bottom 1–20 front 1–6 keyboard 1–12, 1–14 left-side 1–10 rear 1–10 right-side 1–8 top 1–16, 1–18 computer feet illustrated 3–12 locations 5–10 Computer Setup overview 2–1 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–4 headphone D–1 microphone D–2 modem D–5 monitor D–4 network D–6 RJ-11 D–5 RJ-45 D–6 S-Video-out D–3 Universal Serial Bus (USB) D–2 connectors, service considerations 4–2 D design overview 1–22 Digital Media Slot 1–7 Digit
Index removal 5–14 spare part numbers 3–11, 3–14, 3–15, 3–19, 3–21, 5–14 specifications 6–9 DVD-ROM drive OS loading problems 2–24 spare part number 3–15, 3–18 E electrostatic discharge 4–4, 4–8 exhaust vents 1–10 ExpressCard bezel, illustrated 3–12 ExpressCard slot 1–11 external monitor port location 1–10 pin assignments D–4 External MultiBay II power cable and stand, spare part number 3–15, 3–18 External MultiBay II, spare part number 3–15, 3–18 F f1 to f12 keys 1–15 fan removal 5–20 spare part number
Index removal 5–6 spare part numbers 3–11, 3–14, 3–20, 5–6 specifications 6–5 hard drive bay 1–21 hard drive cover illustrated 3–12 removal 5–7 hard drive frame, removal 5–9 headphone jack location 1–11 pin assignments D–1 heat sink removal 5–21 spare part number 3–7, 3–21, 5–21 HP Docking Station AC adapter, spare part number 3–15, 3–19 HP Docking Station, spare part number 3–15, 3–19 I I/O address specifications 6–15 Info Center button 1–17 interrupt specifications 6–13 K keyboard removal 5–16 spare pa
Index modem module removal 5–44 spare part number 3–7, 3–21, 5–44 troubleshooting 2–30 modem module cable illustrated 3–13 removal 5–45 monitor port location 1–10 pin assignments D–4 N network jack location 1–10 pin assignments D–6 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18, 2–27 num lock key 1–15 num lock light 1–17 O optical drive location 1–9 OS loading problems 2–24 precautions 4–3 removal 5–14 spare part numbers 3–11, 3–14, 3–15, 3–18, 5–14 specifications 6–7, 6–9, 6–1
Index RJ-11 jack location 1–9 pin assignments D–5 RJ-45 jack location 1–10 pin assignments D–6 RTC battery illustrated 3–12 removal 5–26 S Screw Kit contents A–1 spare part numbers 3–17, 3–20, 3–21, 3–24, A–1 screw listing A–1 security cable slot 1–13 serial number 3–1, 5–2 service considerations 4–2 smart card slot 1–11 speaker location 1–7 removal 5–40 spare part number 3–9, 3–19, 5–40 speaker cable, disconnection 5–41 specifications battery pack 6–6 CD-ROM drive 6–11 computer 6–1 display 6–3, 6–4 DVD/C
Index TouchPad buttons 1–19 TouchPad cable, disconnection 5–38 TouchPad scroll zone 1–19 TouchPad, location 1–19 transporting precautions 4–5 travel battery, spare part number 3–15, 3–18 troubleshooting audio 2–25 docking device 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18, 2–27 OS loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 V vents 1–21 video troubleshooting 2–16 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wi