Interconnect Switch User Guide

Compaq ProLiant BL p-Class GbE Interconnect Switch User Guide G-1
COMPAQ CONFIDENTIAL Codename: Vanilla Part Number: 263680-001 Last Saved On: 4/23/02 10:20 AM
G
Troubleshooting
This section provides information on solutions to problems that may occur during the
configuration and operation of Proliant BL p-Class GbE Interconnect Switch. The following
tables provide steps to take before calling your service representative.
Following are four tables with basic troubleshooting information:
• Setting Up and Accessing—Table G-1 contains general troubleshooting information
about setting up and accessing the GbE Interconnect Switch. Topics covered include
LEDs, cables, failure of the GbE Interconnect Switch to get IP settings, failure to connect
to the GbE Interconnect Switch remotely, and what to do if you forget your administrator
user name and password.
• Configuring—Table G-2 contains general troubleshooting information about configuring
the GbE Interconnect Switch. Topics covered include configuring VLANs, XConnect
ports, and SLIP settings.
• Using a TFTP Server—Table G-3 contains general troubleshooting information about
using a TFTP server to back up GbE Interconnect Switch configuration or to configure
multiple GbE Interconnect Switches.
• Upgrading Firmware Using the Serial Port—Table G-4 contains general
troubleshooting information about upgrading system firmware using the serial
console port.
For additional troubleshooting information:
• Refer to Appendix D, Spanning Tree Protocol
• Visit the Compaq website:
www.compaq.com/support/