Interconnect Switch User Guide

Troubleshooting
G-2 Compaq ProLiant BL p-Class GbE Interconnect Switch User Guide
COMPAQ CONFIDENTIAL Codename: Vanilla Part Number: 263680-001 Last Saved On: 4/23/02 10:20 AM
Table G-1: Troubleshooting: Setting Up and Accessing
Problem Possible Cause Possible Solution
Call Compaq technical support at 1-800-OK
COMPAQ or your service representative and
provide your GbE Interconnect Switch MAC
address (available on the MAC address label
attached to your GbE Interconnect Switch) to
obtain a unique switch password. This
password gives you Root privileges. After
receiving the password, do the following:
1. Reboot the GbE Interconnect Switch.
2. Access the console interface.
3. Within 60 seconds of when the Logon
screen displays, type the password in the
Password field.
4. Leave the Username field blank.
5. Press the Enter key. The main menu will
be displayed.
6. Access the User Accounts
Management option and set a new
Administrator password. (Refer to
Chapter 3.)
Forgot the administrator
user name and password
that you configured on the
GbE Interconnect Switch.
Unknown
If you do not need to preserve your GbE
Interconnect Switch configuration, reload the
factory default settings:
1. Power off the system.
2. Power on the system. The console
interface logon screen is displayed.
3. In the Username field, do the following
very quickly: Press the Esc key and
type
DLKS.
4. At the prompt (>), type
FactoryReset.
5. A message is displayed indicating that
the system is rebooting. The factory
defaults reload and the GbE Interconnect
switch reboots.
6. Follow the directions to log on to the GbE
Interconnect Switch for the first time.
Refer to “Logging on to the GbE
Interconnect Switch” in Chapter 3.
continued