Interconnect Switch User Guide

Troubleshooting
G-4 Compaq ProLiant BL p-Class GbE Interconnect Switch User Guide
COMPAQ CONFIDENTIAL Codename: Vanilla Part Number: 263680-001 Last Saved On: 4/23/02 10:20 AM
Table G-1: Troubleshooting: Setting Up and Accessing continued
Problem Possible Cause Possible Solution
The GbE Interconnect Switch is not
connected properly to the network.
Check the cable and connections and make
sure that there is network connectivity
between the GbE Interconnect Switch and the
DHCP server.
The DHCP server is not available on
the network or VLAN that is attached
to the switch management port.
Make sure that the DHCP server is present on
the network or VLAN attached to the GbE
Interconnect Switch.
The DHCP server cannot offer IP
settings to the GbE Interconnect
Switch because no IP addresses are
available.
Add additional IP addresses as necessary.
The GbE Interconnect
Switch fails to get its IP
settings from the DHCP
server, even though by
default it is configured for
DHCP.
NOTE: If you are running
in spanning tree mode, it
can take up to 90 seconds
for the GbE Interconnect
Switch to get its IP
settings.
The GbE Interconnect Switch timed
out its request for IP settings.
• Go to the Switch IP Settings screen and
click Apply to make the GbE Interconnect
Switch retry DHCP.
• Reset and reboot the GbE Interconnect
Switch.
The GbE Interconnect Switch IP
address may not be configured or
correct.
• From the serial console interface on the
Switch IP Settings screen, make sure
that the GbE Interconnect Switch IP
address is configured and valid on your
network.
• Use the correct IP address to establish
the Telnet connection with the GbE
Interconnect Switch.
The setting allowing access to the
GbE Interconnect Switch using the
Telnet interface is disabled.
From the serial console interface on the
Advanced Switch Settings screen, make
sure that the Telnet interface is enabled.
Cannot connect to the
GbE Interconnect Switch
console interface remotely
using Telnet.
The Security IP list (if used) does not
contain the IP address of your
management station.
From the SNMP Manager Configuration
screen, make sure that the Security IP list or
Management IP Station list has the IP address
of your management station.
continued