HP ProLiant SL2x170z G6 Server Maintenance and Service Guide Part number 571288-006 Sixth edition March 2013
Legal notices © Copyright 2009, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Customer self repair ............................................................................................................................... 5 Parts only warranty service ........................................................................................................................ 5 Illustrated parts catalog ......................................................................................................................... 16 Mechanical components ...........................
Setup utility menu bar ........................................................................................................................ 65 BIOS update ......................................................................................................................................... 71 Clear CMOS ......................................................................................................................................... 72 Power-on self-test (POST) ..................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
Customer self repair 12
Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair 1 Top cover — Mandatory1 2 PCIe x16 riser card bracket — Mandatory1 3 1U tray for 170 system — Mandatory1 4 Fan blank kit — Mandatory1 5 Power supply blank kit — Mandatory1 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. 2 No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation.
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product. 2 No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant.
System components Item Description Spare Part Number Customer Self Repair 1 System fan 576898-001 Mandatory1 2a SATA cable1 576895-001 Mandatory1 2b SATA cable2 576895-001 Mandatory1 3 PCIe x16 riser card 536654-001 Optional2 4 Thermal sensor board 576888-001 Mandatory1 5 IPMI card 536668-001 Optional2 6 Memory modules — — HP Z1GB PC3-10600E 1x1GB 1R Kit 501539-001 Mandatory1 HP Z2GB PC3-10600E 1x2GB 2R Kit 501540-001 Mandatory1 HP Z2GB PC3-10600R 1x2GB 2R Kit 501533-0
Item Description Spare Part Number Customer Self Repair Intel X5650 6c, 2.66 GHz, 12M, 95W 594884-001 Optional2 Intel E5640 4c, 2.66 GHz, 12M, 80W 594885-001 Optional2 Intel E5630 4c, 2.53 GHz, 12M, 80W 594886-001 Optional2 Intel E5620 4c, 2.4 GHz, 12M, 80W 594887-001 Optional2 Intel L5640 6c, 2.26 GHz, 12M, 60W 594890-001 Optional2 Intel L5630 4c, 2.13 GHz, 12M, 40W 594891-001 Optional2 Intel E5506 2.13 GHz/800/4M/4c/4.8 QPI/80W 506013-001 Optional2 Intel E5503 2.00 GHz/800/4M/2c/4.
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré. 3 Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente.
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee". 3 Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
HP contact information For United States and worldwide contact information, see the Contact HP website at http://hp.com/go/assistance. In the United States: • To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website at http://www8.hp.com/us/en/support-drivers.html. If the problem cannot be resolved at the website, call 1-800-633-3600.
Removal and replacement procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant SL2x170z G6 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference.
Pre-installation procedure Perform the steps below before you open the server or before you remove or replace any component. WARNING: Failure to properly turn off the server before you open the server or before your start installing/removing components may cause serious damage as well as bodily harm. 1. Turn off the server and all the peripherals connected to it. 2.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. CAUTION: The following rack-mount instructions shall be paid attention to.
This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
Figure 1 Removing the top cover To reinstall the top cover: 1. Align the top cover to the chassis and then slide it towards the front panel to position it into place. 2. Install the two rear screws to secure the top cover to the chassis. Figure 2 Reinstalling the top cover Cable management Always follow good cable management practices when working inside the computer. • • Keep cables away from major heat sources like the heatsink.
• • • • Do not sharply bend any cable. A sharp bend can break the internal wires. Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius. Never crease a SATA data cable. Do not rely on components like the drive cage, power supply, or system cover to push cables down into the chassis. To remove power supply cables from the system board connectors: 1. Squeeze on the top of the retaining latch attached to the cable end of the connector. 2.
Cable connections The following table provides the system board designators that various cables plug into. For more detailed information about system board components, see system board components.
Hard drives The server supports four 3.5-inch hard disk drives, two in each tray (one per server) or eight 2.5-inch hard disk drives, four in each tray (two per server). You can install two 3.5-inch hard disk drives or four 2.5-inch SAS or SATA hard drives. An HBA is required to support SAS hard disk drives. Figure 4 Hard drive locations Item Description 1 SAS/SATA Hard Drive 2 SAS/SATA Hard Drive To install a hard drive: 1. Unlock the HDD carrier latch. 2. Raise the HDD handle. 3.
Figure 5 Installing the hard drive assembly To remove hard drive assembly: 1. Slide the HDD Latches to unlock the HDD Handle. 2. Raise the HDD handle. 3. Lift the HDD from the tray. 4. Lower the HDD handle. 5. Lock the HDD carrier latches.
System board configuration Processor HP ProLiant SL2x170z G6 Server, with four 170 system boards, supports eight-processor operation. With two processors installed, each 170 server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2 and provides a processor failure message. The processor socket supports Quad-Core Intel Nehalem 5500 Series processor and Intel Xeon 5600 Series processors.
CAUTION: Place heatsink down in an upright position with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Figure 8 Removing the heatsink IMPORTANT: If the heatsink has been removed for any reason on a previously installed processor, it is critical that you apply more thermal interface material to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heatsink. To remove a processor: 1.
Figure 10 Removing the processor 3. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool. Figure 11 Securing the processor CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. CAUTION: The pins of the socket are very fragile. Do not bend or damage them. CAUTION: Place the processor on a static-dissipating work surface or in an anti-static bag.
1. Carefully insert the processor into the processor installation tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Figure 13 Installing the processor CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: • Never install or remove a processor without using the processor installation tool. • Do not touch the processor socket contacts.
Figure 14 Removing the processor installation tool 4. Close the processor socket retaining bracket and the processor locking lever. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever. The lever should close without resistance. Forcing the lever closed can damage the processor and socket, requiring system board replacement.
To apply the thermal grease compound: 1. Use the alcohol pads provided in the spare part kit or a clean cloth dipped in rubbing alcohol to clean the contact surface on the heatsink and on the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident. CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your server. 2. Apply all the grease to the top of the processor in the following pattern to insure even distribution.
Figure 17 Installing the heatsink Memory HP ProLiant SL2x170z G6 server chassis supports two trays. Each tray has two server nodes. Each node has 16 DIMM slots. A fully configured server system with two trays can support up to 64 DIMM slots for maximum memory capacity of 512 GB. You must adhere to the following guidelines when adding or replacing memory modules: • • • For 8P system, both physical processors in each 170 server must be of the same type and speed.
• Supported configurations: ○ One DIMM per processor: 8A for CPU1; 8A for CPU2. ○ Three DIMMs per processor: 8A, 5B, 2C for CPU1; 8A, 5B, 2C for CPU2. ○ Six DIMMs per processor: 8A, 7D, 5B, 4E, 2C, 1F for CPU1; 8A, 7D, 5B, 4E, 2C, 1F for CPU2 ○ DIMM population order processor socket 1: 8A, 5B, 2C, 7D, 4E, 1F, 6G, 3H. ○ DIMM population order processor socket 2: 8A, 5B, 2C, 7D, 4E, 1F, 6G, 3H. Figure 19 Population order of DIMM slots To remove memory module: 1.
To install a memory module: 1. Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press the module fully into the slot. 2. Firmly press the holding clips inward to secure the memory module in place. Figure 21 Installing a memory module CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly.
Figure 22 System board PCIe expansion slot on each 170 server Item Designator Component Function 1 PCIe slot PCIe slot Supports PCIe x16 riser card Figure 23 PCIe riser card slot location • Single-slot PCIe riser card (x16 slot) To remove the PCIe bracket: 1. Remove one screw which secures PCIe bracket to the rear panel. 2. Pull the PCIe bracket up and away from the main board.
Figure 24 Removing the PCIe bracket To remove the riser card: Remove the two screws securing the riser card to the PCIe bracket.
To install the riser card: Tighten two screws which secure the riser card to the PCIe bracket. Put the bracket down. Figure 26 Installing the riser card To install the PCIe bracket: 1. Align the PCIe bracket slot to the connector on the main board and then push the card into the connector. 2. Install and tighten the screw that secures the PCIe bracket to the chassis. Figure 27 Installing the PCIe bracket To remove the PCIe card: 1. Remove the screw that secures the PCIe card. 2. Open the PCIe latch.
Figure 28 Removing the PCIe card To install the PCIe card: 1. Open the PCIe latch. 2. Remove PCIe card or blank. 3. Push the PCIe card into riser card connector. 4. Close PCIe latch. 5. Install screws.
IPMI card To remove the IPMI card: 1. Unfasten the screws mounting the IPMI card. 2. Unplug the IPMI module vertically to release it from the connector. 3. Unfasten the screw to separate the IPMI card. 4. Reinstall the IPMI bracket back to the tray and secure it with screws. Figure 30 Removing the IPMI card To install the IPMI card: 1. Unfasten the screws on the front panel and remove the IPMI bracket from the tray. 2. Unfasten the screw to separate the IPMI card and its bracket. 3.
System battery The server uses nonvolatile memory that requires 4 batteries to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the system board. Figure 32 System battery location WARNING: Note the following reminders when replacing the system battery: • Replace the battery with the same type as the battery recommended by HP. Use of another battery may present a risk of fire or explosion.
Figure 33 Replacing the battery System board removal and replacement procedure To remove the system board: 1. Press the tray latch to release the tray handle. 2. Rotate the tray handle to disengage the power connector. 3. Pull the tray assembly out of the chassis. Figure 34 Removing the tray assembly 4. Remove the nine screws that secure the system boards to the tray. 5. Release the system boards from the tray.
Figure 35 Removing the system board To replace the system board: 1. Put the system boards on the tray. The nine screw holes on the tray should align with the system board. 2. Fasten the nine screws on the system boards to secure the system boards to the tray. Figure 36 Installing the system board 3. Push the tray assembly into the tray bay until it stops. 4. Rotate the tray handle until the tray latch catches.
Figure 37 Installing the tray assembly NOTE: After the system board is replaced, reset specific BIOS settings including the system serial number using the Setup Utilities procedures on page 63. Power supply unit (PSU) Located on the rear panel of the server power supply is a standard auto ranging 750 watt PSU with PFC (power factor correction) function.
To install the power supply: 1. Pull the power blank out of the power cage. Figure 40 Removing the power blank 2. Align the power supply cage connector with the open slot of power supply. 3. Slide the power supply into the power supply bay until it stops. Figure 41 Installing the power supply To remove the power supply: 1. Press the blue colored handle. 2. Slide the power supply out of the power supply bay.
Figure 42 Removing the power supply System fan The server has four system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections.
To remove the system fan: 1. Disconnect the fan cable from its corresponding board connector. 2. Lift the system fan away from the chassis. Figure 44 Removing the system fan To replace the system fan: 1. Insert the system fan into the fan bracket. 2. Connect the fan cable to its corresponding board connector.
Connectors, switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant SL2x170z G6. Connectors and components Front panel components Figure 46 Front panel components of a two-170-server system Item Description 1a Latch 1b Tray handle 2 PCI Slot 3 UID LED/SW 4 Server Power button 5 USB 2.
Rear panel components Figure 47 Rear panel components of a two-170-server system Item Description 1 RJ45 port 2 Power supply 2 3 Power supply 1 4 UID LED Connectors, switches, and LEDs 56
System board components Figure 48 System board components Item Designator Description 1 J44 Top: Serial port Bottom: VGA port 2 CN1 Top: Serial port A Bottom: VGA port 3 SW4 UID LED/SW 4 CR6 Health LED 5 SW3 Power LED/SW 6 J41 Top: GbE LAN port Bottom: GbE LAN port 7 J48 Top: USB 2.0 port Bottom: USB 2.
Item Designator Description 13 J10~J17 DDR3 DIMM Slots 14 XU1 Processor 1 Socket 15 J36 Power Connector 16 J42 RPS Connector 17 J1~J8 DDR3 DIMM Slots 18 XU2 Processor 2 Socket 19 J45 Protected RTC Jumper 20 J24 Riser Connector 21 J57 TPM Connector CAUTION: The TPM is not a customer-removable part. Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.
Front panel LED indicators This section contains illustration and descriptions of external status LED indicators located on the front panel. These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. Th e front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Power LED indicator The power status of the server is indicated by the bicolor LED on the front panel.
Health LED indicator Figure 50 Health LED Indicator Location Table 6 Health LED indicator status Component Status Description Health LED indicator Flashing red Critical system failure detected Flashing amber System degraded Green System is on and no failure detected. Off System is off and there is no failure prior to system power off.
UID LED indicator Figure 51 the UID LED Indicator location Table 7 UID LED indicator states Component Status Description UID LED indicator Blue Identification Flashing blue System is being remotely managed LAN port LED indicator The LAN port on the front panel has two LED indicators that allow monitoring of network activity.
Table 8 LAN/LED indicator states Item Component Status Description 1 LAN activity status LED indicator Flashing green Ongoing network data activity. Off No network data activity or no connection. Steady green The LAN connection is using a GbE link. Steady green The LAN connection is using 10Mbps/100 Mbps link. Off No connection.
Diagnostic tools and setup utilities This chapter provides an overview of the Power-on Self-Test (POST), the POST error messages, and BIOS, SAS and SATA setup utilities. BIOS software The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board.
Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. Table 9 lists these legend keys and their respective functions. Table 9 Setup utility navigation keys Key Function ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field is highlighted.
Figure 43 Setup Utility General Help screen Press F1 to get the general help message box. Setup utility menu bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below.
Figure 45 Main menu of BIOS Setup Utility 2 Use this menu to set the system time and date, and configure of the following items: • • • • • • • • View BIOS build date and version. View CPU type / CPU speed /CPU physical count information. View System memory size. View System serial number. View MAC address for the embedded NIC. Set Server Asset Tag. Set system time and date. Set boot features: ○ ○ ○ ○ ○ Enable or Disable POST Speed up. Enable or Disable Splash Screen. Enable or Disable Bootup Num-Lock.
Advanced menu Figure 46 Advanced menu of the BIOS Setup Utility 1 WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings. • • • • • • • • • CPU Configuration – Configure and view the current CPU configuration and settings. IDE Configuration – Use this screen to select options for the IDE Configuration Settings. I/O Device Configuration – Configure the serial port settings of the server.
Figure47 IPMI Configuration menu of the BIOS Setup Utility • • • • SEL Configuration – Configuration of the BMC System Event Log. • Hardware health information – Select to get information about CPU temperature, ambient temperature, rear HDD Opt fan speed and system fan speed. Serial Port Configuration – Select to configure system serial ports. LAN Configuration – Select for LAN configuration. Watchdog Configuration – Select to configure POST Watchdog Timer Action and BMC Watch Dog Time Out.
Figure 49 Security menu of the BIOS Setup Utility 2 Use this menu to configure the following items: • • Administrator Password --- Display if an administrator password is Set or Not. Change Admin Password --- Allows you to access and change all settings in the Setup Utility. The administrator password allows you to configure access for system users. To set a new administrator password: 1. In the Security screen, select a set password field - Change Admin Password, and then press Enter. 2.
Boot menu Figure 50 Boot menu of the BIOS Setup Utility Use this menu to configure the boot settings. • Boot Device Priority – Use this screen to specify the order in which the system checks for a boot device. • USB Device Boot Priority – Use this screen to control the latest added USB Functions by setting the item to the desired value. • Embedded NIC Port 1 PXE – Use this screen to configure the embedded NIC Port 1 PXE boot option. The default value is enabled.
Exit menu Figure 51 Exit menu of the BIOS Setup Utility Use this menu to save changes or discard changes. When you save and exit, the server reboots. • Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.) • Discard Changes and Exit --- Exit the BIOS Setup Utility without saving the changes you have made. (You can also press Esc key.) • • Discard Changes --- Discard any changes you have made. (You can also press F7 key.
Clear CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. To clear CMOS: 1. Perform the Pre-Installation procedure. 2. If necessary, remove any accessory boards or cables that prevent access to the system configuration switch. 3. Locate the system configuration button (SW2) on the system board. 4. Press the button. AC power must not be connected. 5.
POST errors message definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a POST error message: 012 --- CMOS Date/Time not set Table 10 POST error messages lists the most common POST error messages with corresponding troubleshooting recommendation.
Table 10 POST error messages Error Code Error message Description/corrective action 012h CMOS Date/Time Not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in the Setup Utility. 048h Password check failed Password is incorrect after retried a few times. Users might need to reset the password. 04Ch Keyboard/Interface Error Keyboard controller failed test. This may indicate a problem with system hardware. 05Dh Hard Disk S.M.A.R.
Table 10 POST error messages Error Code Error message Description/corrective action 608h Fan Solution Not Sufficient! Critical Failure Detected - System Shutting Down in xx seconds! If one or more fans are missing, this message will appear with 'system fan x missing' together. 609h Temperature Violation Detected! Waiting 5 minutes for system to cool. Press ESC Key to resume booting without waiting for the system to cool. Warning: Pressing ESC is NOT recommended as system may shutdown unexpectedly.
POST related troubleshooting Perform the following procedures when POST fails to run, displays error messages, or emits beep codes. If the POST failure is during a routine boot up, check the following: • • • All external cables and power cables should be firmly plugged in. • • • • • • The monitor's contrast and brightness settings are correct. • • All internal cabling and connections are in their proper order. The power outlet to the server should be connected and works correctly.
Physical and operating specifications This chapter provides physical and operating specifications for the HP ProLiant SL2x170z G6 server. System unit Table 11 Hardware specifications Item Components Processor socket Intel 1366pin FCLGA Processor support Quad-Core Intel Nehalem 5500 Series processor Intel Xeon 5600 Series processor Chipset Intel Tylersburg 36D/Intel ICH10R Hardware monitoring device IPMI 2.
Table 11 Hardware specifications Item Components Status LED indicators Front panel • Power/system health status • UID status • • • • • System board NIC activity LAN activity LAN link status Power/system health status UID status • Auxiliary power indicators Power supply unit (PSU) 750 W, redundant PSU support Thermal solution Four 80mm system fans Table 12 Physical dimensions Item Description System board dimension 17.935’’x6.5’’ Server dimensions Rack 448W X87.5H X 735.
Table 13 Environmental specifications Item Description Thermal output (maximum operating) 392 W/hr Acoustic emissions LWad: 6.7 Bels Normal configuration (operating at room temperature) LWad: 6.7 Bels (idle at room temperature) Table 14 Hot-plug power supply specifications Item Description Dimensions (H x W x D) 38.48 mm x 86.36 mm x 190.52 mm Weight (approximate) 1.
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Index power supply unit, 51 A processor, 33 AC power references, 24 power-down procedures, 27 system battery, 48 B system fan, 53 battery replacement warnings, 48 BIOS Setup Utility accessing, 63 top cover, 27 Hardware configuration tools, 24 hardware specifications I/O ports, 77 additional navigation keys, 64 LAN controller, 77 menu bar, 63 memory, 77 BIOS software power supply unit, 78 Overview, 63 processor socket, 77 C processor support, 77 cable management, 28 status LED indicator
L installing, 35 removing, 34 LAN controller, 77 LED indicators Processor heatsink spare part number, 20 Power/system health, 59 processor socket M Memory module spare part number, 19 memory controller, 77 memory modules specification, 77 Processors spare part number, 19 PSU removing, 52 guidelines for installation, 40 replacement warnings, 51 installing, 42 type, 78 removing, 41 R O onboard controllers LAN, 77 memory controller, 77 storage controller, 77 P PCIe bracket installing, 45 removin
specifications, 77 spare part number, 16 T W thermal solution, 78 warnings top cover reinstalling, 28 removing, 27 battery replacement, 48 PSU replacement, 51 warranty, 5 Top cover Index 83
