User guide

Using the Remote Insight Lights-Out Edition 5-11
Compaq Confidential – Need to Know Required
Writer: James Parish Project: Compaq Remote Insight Lights-Out Edition User Guide Comments:
Part Number: 159206-005 File Name: f-ch5 Using the Remote Insight Lights-Out Edition.doc Last Saved On: 7/10/01 4:17 PM
Troubleshooting the Remote Host Server
The RILOE board provides features for proactive system management and
efficient troubleshooting of server problems.
In addition to the Remote Console, you have access to overall server status
information, video replay of prior server resets, and other information gathered
by the Compaq Survey utility.
The Remote Insight Lights-Out Edition maintains a complete set of logs for
troubleshooting server problems. These logs are the Remote Insight Event Log
and the Integrated Management Log.
Full integration with Compaq Insight Manager XE provides warning of
potential problems by means of SNMP trap alerts displayed on a Compaq
Insight Manager XE console. This integration is achieved by installing and
configuring Compaq Insight agents on the remote server. See the “Enabling
SNMP Alerts” section in this chapter for more information.
Obtaining Additional Information Concerning the
State of the Remote Host Server
The Status option in the Server Information section of the Remote Insight
navigation frame provides comprehensive status information about the
following items:
■ Server information
■ Remote Insight information
■ POST diagnostic results
■ Abend environment messages generated by the operating system
Video Replays of Prior Server Reset Sequences
The Reset Sequences option in the Server Information section of the Remote
Insight navigation frame provides video replay of server reset sequences. This
option allows you to observe ROM-based POST messages and operating
system load messages of prior remote host server resets, including any error
messages displayed by the operating system before a server hang.
IMPORTANT: Reset Sequences require the use of the Remote Console. You will not be
able to access the Remote Console while replaying the reset sequences.