HP Uninterruptible Power System R1500 XR Models User Guide August 2002 (Second Edition) Part Number 217823-002
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Contents About This Guide Audience Assumptions ............................................................................................................................... vii Important Safety Information ..................................................................................................................... vii Symbols on Equipment............................................................................................................................... vii Rack Stability...............
Contents Audible Alarms ......................................................................................................................................... 2-6 Silencing an Audible Alarm ............................................................................................................... 2-6 Shutting Down the System........................................................................................................................
Contents Appendix B Electrostatic Discharge Grounding Methods .................................................................................................................................. B-1 Appendix C Specifications Physical Specifications ............................................................................................................................. C-1 Input Specifications ................................................................................................................
About This Guide This guide provides step-by-step instructions for configuration, and reference information for operation, battery maintenance, and troubleshooting for the Uninterruptible Power System (UPS). Audience Assumptions This guide is intended for individuals requiring information about the use of HP UPSs. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack in single-rack installations. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest HP Technical Support Phone Center.
1 Overview This chapter contains a general overview of the HP UPS, including an introduction to the model configurations, power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS before operating the unit.
Overview Network Transient Protector The UPS includes a Network Transient Protector (NTP) that provides surge protection for connected communication devices. CAUTION: To avoid damaging the equipment, do not connect the Network Transient Protector to a digital PBX line. Connect either to an analog phone line or to a network. Overcurrent Protection Select models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel.
Overview Front Panel The front panel of the UPS is shown in Figure 1-1. 1 2 3 Figure 1-1: Front panel configuration 1 Battery compartment 2 Control buttons 3 LED display For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.
Overview Rear Panels The rear panel configurations of the UPS are shown in Figures 1-2, 1-3, and 1-4.
Overview 1 10 9 2 8 7 3 6 5 4 Figure 1-3: Rear panel of R1500 XR JPN 1 Communications port/option slot 2 Load segment circuit protectors 3 Load segment 2 (three NEMA 5-15 receptacles) 4 Load segment 1 (three NEMA 5-15 receptacles) 5 Network Transient Protector OUT jack 6 Network Transient Protector IN jack 7 REPO port 8 Power cord with NEMA 5-20 plug 9 ERM connector 10 Ground bonding screw HP Uninterruptible Power System R1500 XR Models User Guide 1-5
Overview 1 10 9 2 3 8 7 4 6 5 Figure 1-4: Rear panel of R1500 XR H INT’L 1 Communications port/option slot 2 Circuit protector 3 IEC-320-C14 input power receptacle 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Network Transient Protector OUT jack 7 Network Transient Protector IN jack 8 REPO port 9 ERM connector 10 Ground bonding screw WARNING: Risk of personal injury from electric shock.
Overview Power Management Software Power management software ensures maximum power reliability of HP computer systems through comprehensive control of HP UPSs. Specifically, power management software performs the following: IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.
Overview Remote Emergency Power Off Port The UPS includes an isolated REPO port. The REPO feature allows the UPS to be powered down from a remote location. To use this feature, the REPO port must be connected to a remote, normally open switch (not supplied). When this switch is closed, the UPS immediately disconnects power from its load segments. To power down the entire network in the event of an emergency, the REPO ports of multiple UPS units can be connected to a single switch.
Overview Pre-Failure Battery Warranty For specific information on the battery warranty, refer to the section, “Pre-Failure Battery Warranty,” in Chapter 4.
2 Operation This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit. NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.
Operation continued Item Description Meaning/Function 5 Utility LED ( ) Flashing Red—Utility input voltage is outside the +20% to -30% configured nominal range. Green—Utility voltage is present and output is on, or utility voltage has returned to the voltage range for which the UPS has been configured (UPS is supplying utility power and the audible alarm should be reset). Flashing Green—Utility voltage is present and the UPS is in Standby mode. Output is off. Batteries charge if needed.
Operation Charging the Batteries When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service. IMPORTANT: The batteries charge to: • 90 percent of their capacity within 3 hours • 100 percent of their capacity within 24 hours Charge the batteries for at least 24 hours before supplying backup power to devices.
Operation Returning to Standby Mode When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (1) until the audible alarm sounds. The Utility LED (2) flashes, and power to the loads ceases. 2 100% 1 25% Figure 2-3: Placing the UPS in Standby mode IMPORTANT: 2-4 • While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles.
Operation Initiating a Self-Test To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds. 1 Figure 2-4: Test/Alarm Reset button Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED illuminates and an audible alarm may sound.
Operation Audible Alarms The UPS may sound an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” Silencing an Audible Alarm To silence an audible alarm, press the Test/Alarm Reset button (1). 1 Figure 2-5: Test/Alarm Reset button IMPORTANT: • Although an audible alarm silences, the condition that caused the alarm still exists.
3 Configuration This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms. Placing the UPS in Configure Mode The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode: 1. Remove the front bezel by snapping the bezel off (1).
Configuration 2. Press and hold the Configure button (1) for three seconds. When the Configure button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (2) illuminates solid green. 1 2 Figure 3-2: Placing the UPS in Configure mode Configuration Parameters In Configure mode, the front panel LED display changes function to allow UPS monitoring. The LED control buttons allow modification of the UPS configuration parameters.
Configuration Table 3-2: Available Voltage Settings UPS Model Available Settings Utility Voltage (VAC) Parameter (LED) R1500 XR NA 110 On Battery ( 120 (default) Bad Battery/Low Battery ( 127 Site Wiring Fault Indicator ( R1500 XR JPN 100 General Alarm ( ) R1500 XR H INT’L 220 On Battery ( 230 (default) Bad Battery/Low Battery ( 240 Site Wiring Fault Indicator ( ) ) ) ) ) ) Changing Configuration Parameters Refer to Figure 3-3 when changing configuration parameters.
Configuration 2. To advance to the appropriate voltage configuration (to the right), press the On button (3). The selected voltage configuration LED flashes. Activate the voltage configuration by pressing the Standby button (2). The previously selected configuration parameter LED turns off. NOTE: Only one nominal utility voltage can be configured. When setting voltage configuration parameters, selecting an On value for any one parameter automatically sets the other three possibilities to Off. 3.
4 Battery Maintenance This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties. Precautions WARNING: There is a risk of personal injury from the hazardous energy levels associated with UPS batteries. The maintenance and replacement of batteries must be carried out by an authorized service representative. WARNING: The UPS contains sealed lead-acid batteries.
Battery Maintenance Determining When to Replace Batteries When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days. 1 100% 1 25% Figure 4-1. Bad Battery/Low Battery LED To check a battery alarm, initiate a UPS battery self-test to verify that battery replacement is required. If the Bad Battery/Low Battery LED (1) remains red, replace the batteries as soon as possible.
Battery Maintenance Replacing Batteries There are two options for replacing UPS batteries: • Powering down the UPS before removing the batteries • In certain circumstances, replacing the batteries without powering down the UPS CAUTION: While replacing the batteries without powering down the UPS, the UPS is not protected in the event of a utility power failure.
Battery Maintenance 2. Remove the plastic battery cover plate, as featured in select models. Figure 4-3: Removing the battery cover plate 3. Remove the two screws to obtain access to the battery pack.
Battery Maintenance 4. Disconnect the battery cable from the circuit board located on the right side of the UPS (1). Unfasten the cable wires from the clasp and remove the wires without disturbing the pedestal or the user interface (2). 1 2 2 Figure 4-5: Disconnecting the battery cable from the circuit board WARNING: The UPS R1500 XR battery pack weighs 11 kg (24 lb). Prepare the area and observe all materials handling procedures for removing the battery pack. 5.
Battery Maintenance Installing a New Battery Pack To install a new battery pack, reverse the steps in “Removing the Battery Pack,” in this chapter. Testing the New Battery Pack After installing the new battery pack, press the Test/Alarm Reset button. For information on initiating a self-test, refer to the section, “Initiating a Self-Test,” in Chapter 2. IMPORTANT: The UPS will not execute a self-test until the batteries are 90 percent charged.
Battery Maintenance Care and Storage of Batteries To maximize the life of batteries: • Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage. For more information, refer to Chapter 3, “Configuration.” • Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS regularly with a vacuum cleaner. • Maintain the ambient temperature at 25 C (77 F).
5 Troubleshooting This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered. Troubleshooting If problems occur when starting or using the UPS, refer to Table 5-1 for possible causes and suggested actions. Table 5-1: Troubleshooting Symptom Possible Cause Suggested Action The UPS does not start. There is no utility power. Check power at the utility power receptacle or contact a qualified electrician.
Troubleshooting Table 5-1: Troubleshooting continued Symptom Possible Cause Suggested Action The Utility LED ( ) is red. The utility input voltage is above the normal range and the UPS is in Buck mode. No action is required. When the utility input voltage returns to normal, the UPS will return to normal. The Utility LED ( ) is flashing red and solid green. The utility input voltage is below the normal range and the UPS is in Single Boost mode. No action is required.
Troubleshooting Table 5-1: Troubleshooting continued Symptom Possible Cause Suggested Action The On Battery LED ( ) is red and an audible alarm sounds. The UPS is running on battery power. Save your current work and prepare to power down the system. The On Battery LED ( ) is flashing red, the General Alarm LED ( ) is flashing red, and an audible alarm sounds. The output voltage is out of spec while the UPS is on battery power. Contact an authorized service provider. The battery voltage is low.
Troubleshooting Table 5-1: Troubleshooting continued Symptom Possible Cause Suggested Action The UPS frequently switches between utility and battery power. There are variations in utility power. The utility voltage is frequently outside the UPS operating range. Update the configuration. Contact a qualified electrician to verify that the utility power is suitable for the UPS. There is insufficient warning of low batteries. Battery service is required.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Regulatory Compliance Notices Japanese Notice China Taiwan Notice A-4 HP Uninterruptible Power System R1500 XR Models User Guide
Regulatory Compliance Notices Battery Replacement Notice The UPS is equipped with a sealed lead-acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done using the designated spare for this product. For more information about battery replacement or proper disposal, contact your authorized reseller or your authorized service provider. WARNING: The UPS contains a sealed lead-acid battery pack.
B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
C Specifications This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS. Physical Specifications Table C-1: Physical Specifications Feature Dimensions Metric U.S. Width 431.8 mm 17.0 in Height 88.9 mm 3.5 in Depth* 464.8 mm 18.
Specifications Input Specifications Table C-2: Input Specifications Utility Voltage Frequency (Hz) Default Settings Nominal Voltage (VAC) Available Settings Utility Voltage (VAC) R1500 XR NA 50/60 120 110, 120, 1271 Non-detachable power cord with NEMA 5-15 plug R1500 XR JPN 50/60 100 1002 Non-detachable power cord with NEMA 5-20 plug R1500 XR H INT’L 50/60 230 220, 230, 240 UPS Model Note: 1 120 on battery 2 110 on battery Power Cord Supplied Input power receptacle (IEC-320-C14) fo
Specifications Output Specifications Table C-3: Output Specifications UPS Model R1500 XR NA R1500 XR JPN R1500 XR H INT’L Effective VA Nominal Power Rating (W) 1440 1340 1500 Load Segment # 1340 1500 1340 Output Receptacles 1 3 x 5-15R 2 3 x 5-15R 1 3 x 5-15R 2 3 x 5-15R 1 3 x IEC-320, C13 2 3 x IEC-320, C13 Table C-4: Output Specifications Characteristics Configuration Setting (VAC) Available Nominal Output Voltage (VAC) Available Nominal Output Voltage (VAC) on Battery Voltag
Specifications Battery Specifications Table C-5: Battery Specifications Feature Specification Type Sealed lead-acid; maintenance-free Voltage 48 V Battery String Charging HP recommends 24 hours to allow full charge Less than 3 hours to 90 percent capacity at default nominal utility voltage and no load Environmental Specifications Table C-6: Environmental Specifications Feature Specification Operating temperature 10 C to 40 C (50 F to 104 F) o o o o o o UL-tested at 25 C (77 F) C-4 o o
Index A alarms See audible alarms altitude specifications C-4 audible alarms enabling and disabling for Site Wiring Fault detection 3-2 silencing 2-6 troubleshooting 5-1 authorized reseller ix B Bad Battery/Low Battery LED 2-1 batteries care and storage 4-7 charging 2-3, 4-1 determining when to replace 4-2 disposal methods 4-6 installing 4-6 obtaining 4-2 precautions 4-1 recycling or disposal A-5 removing 4-3 replacing 4-3 spare pack part number 4-2 specifications C-4 testing 4-6 warranty 4-7 bezel, remov
Index Federal Communications Commission notices See FCC notices front bezel, removing 3-1, 4-3 front panel 1-3 front panel controls 2-1 G General Alarm LED 2-1 grounding methods B-1 grounding straps B-1 H hardware options 1-7 heel straps, using B-1 help, sources of viii host computer 1-1 HP series number A-1 HP website ix humidity specifications C-4 I input specifications C-2 installing batteries 4-6 UPS 2-1 K kit part numbers 1-2 L LEDs defined 2-1, 2-2 illustrated 2-1 troubleshooting 5-1 load level
Index removing batteries 4-3 front bezel 3-1, 4-3 replacing batteries 4-2, 4-3 REPO Port See Remote Emergency Power Off port S safety information 4-1 self-test 2-5 serial port See communications port series numbers 1-2, A-1 shutting down 2-6 Site Wiring Fault detection, enabling audible alarms 3-2 Site Wiring Fault Indicator 2-1 software See power management software specifications battery C-4 environmental C-4 input C-2 output C-3 physical C-1 Standby button 2-2 Standby mode defined 2-2 entering 2-4 stat
