Compaq R6000 Series UPS Operation and Reference Guide Second Edition (March 1999) Part Number 347223-022 Compaq Computer Corporation
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
Contents About This Guide Text Conventions ......................................................................................................vii Symbols in Text.........................................................................................................vii Symbols on Equipment.............................................................................................viii Rack Stability .........................................................................................................
iv Compaq R6000 Series UPS Operation and Reference Guide Installation continued Installation Considerations ...................................................................................... 2-2 Weight .............................................................................................................. 2-2 Position ............................................................................................................. 2-2 Outline of Installation Procedure................................
About This Guide Chapter 4 Configuration Changing Configuration Parameters ........................................................................4-1 Matching the Utility Voltage....................................................................................4-2 Configuring the COMPAQ R6000 UPS Using the LCD Display Menu ..................4-3 LCD Display Menu Structure...................................................................................4-4 Initial Power-Up Display.........................
vi Compaq R6000 Series UPS Operation and Reference Guide Appendix A Regulatory Compliance Notices Federal Communications Commission Notice ....................................................... A-1 Class A Equipment ................................................................................................. A-2 Class B Equipment .................................................................................................
About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys appear in boldface. A plus sign (+) between Keys two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase italics.
viii Compaq R6000 Series UPS Operation and Reference Guide WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: a. The leveling jacks are extended to the floor. b. The full weight of the rack rests on the leveling jacks. c. The stabilizing feet are attached to the rack if it is a single rack installation. d. The racks are coupled together in multiple rack installations. e. A rack may become unusable if more than one component is extended for any reason.
x Compaq R6000 Series UPS Operation and Reference Guide q Operating system type and revision level q Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com. Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller: q In the United States, call 1-800-345-1518. q In Canada, call 1-800-263-5868.
Chapter 1 Introduction This chapter contains information on the following topics: ■ The Compaq R6000 Uninterruptible Power Supply (UPS) series models ■ Compaq R6000 UPS front panel ■ Compaq R6000 UPS rear panel ■ Compaq R6000 UPS features ■ The $25,000 Computer Load Protection Guarantee ■ Pre-Failure Battery Warranty Compaq R6000 UPS Series Models The Compaq R6000 UPS Series includes the following models: Table 1-1 Compaq R6000 UPS Series Models UPS Model Part Number Comments R6000 34720
1-2 Compaq R6000 Series UPS Operation and Reference Guide Front Panel The Compaq R6000 Series UPS is a rack-mount model. Figure 1-1.
Introduction 1-3 Rear Panel The Compaq R6000 UPS Series features the following rear panel configuration: Figure 1-2.
1-4 Compaq R6000 Series UPS Operation and Reference Guide Compaq R6000 UPS Features Numerous features make the Compaq R6000 UPS both versatile and userfriendly: ■ Two serial communication ports ■ Five independent load segments (including three 16 Amp IEC-320, and twelve 10 Amp IEC-320 receptacles) ■ Front panel controls and LCD display for easy configuration, monitoring, and operation ■ Expanded support for Compaq Power Management Software ■ Support for Compaq Extended Runtime Modules, options th
Introduction 1-5 Front Panel LEDs The front panel has four LEDs to indicate the UPS operating mode. Figure 1-3. The front panel LED LED Color LED Meaning 1 Green Solid green means normal operation. Flashing green means Standby. 2 Yellow Solid yellow means the UPS is on Battery; flashing yellow means UPS is on Battery and Standby 3 Yellow Solid yellow means the UPS is on Bypass. 4 Red Solid red means current or impending problems.
1-6 Compaq R6000 Series UPS Operation and Reference Guide Front Panel Controls and LCD Display The front panel controls and LCD display provide an easy-to-use UPS interface for setup, load control, and status monitoring. The front panel features six button controls. Figure 1-4. The Front Panel Controls Control Name Function 1 Center Large 4-way rocking button; used to control navigation through LCD menu structure: UP, DOWN, LEFT and RIGHT.
Introduction 1-7 Power Management Software Compaq supplies three power management software packages with each UPS: ■ Compaq Power Management Software is a comprehensive Microsoft Windows-based management application that is tightly integrated with Compaq Insight Manager. ■ Compaq LanSafe III provides UPS power management capabilities in a network environment. ■ Compaq FailSafe III provides UPS power management capabilities in a localized computer environment.
1-8 Compaq R6000 Series UPS Operation and Reference Guide Hardware Options Six options are available for the Compaq R6000 UPS.
Introduction 1-9 Option kits can be used in the following configurations: Table 1-3 Option Card Matrix Case Slot MultiServer Scalable SNMP-EN Adapter 1 1 X 3 servers managing a total of 5 load segments 1 X 2 X 5 servers managing a total of 5 load segments 2 2 3 1 X 1 server managing a total of 9 load segments X 1 in-band connection managing a total of 9 load segments 2 4 5 1 2 X 1 X 2 Direct Connect Result (no PDU) 1 in-band connection managing a total of 5 load segments Note
1-10 Compaq R6000 Series UPS Operation and Reference Guide Compaq Multi-Server UPS Card Without a Compaq Multi-Server UPS Card, the UPS can communicate with two host computers. The Compaq Multi-Server UPS Card enables one UPS to communicate with up to four host computers by using all three ports on the option card and the open port on the UPS. (Port 1 will connect the card to the UPS through the pigtail cable on the card.) Figure 1-5.
Introduction 1-11 Compaq Scalable UPS Card The Compaq Scalable UPS card enables up to three UPS units to appear as a single virtual UPS to the host computer. Compaq Power Management Software gives users the capability to scale up the level of power protection available to the system. For example, connecting three Compaq R6000 UPS units to one Scalable UPS card creates a virtual 18 kVA UPS. The virtual UPS would have nine independently-controlled load segments. Figure 1-6.
1-12 Compaq R6000 Series UPS Operation and Reference Guide Compaq SNMP-EN Adapter The Compaq SNMP-EtherNet Adapter is a user interface to the UPS in a network where SNMP-based network management software is installed (Compaq OnliNet). Using the SNMP-EN Adapter’s communication interface, system administrators can virtually eliminate costly downtime due to power outages and/or surges.
Introduction 1-13 Extended Runtime Modules (ERMs) The Compaq R6000 UPS also supports Extended Runtime Modules. The UPS rear panel includes a power receptacle where the modules attach. Each ERM consists of dual battery packs in a 3U chassis. At the recommended 80% load, one ERM will extend the available UPS runtime up to 18 minutes. Two ERMs can be serially connected to each UPS, increasing the total available runtime to up to 30 minutes.
1-14 Compaq R6000 Series UPS Operation and Reference Guide Remote Emergency Power Off (REPO) Port The Compaq R6000 UPS Series models include a Remote Emergency Power Off (REPO) port, as required by the National Electrical Code (NFPA 70). The REPO port provides a terminus to attach controls that shut the UPS outputs down from a remote location. The REPO ports of multiple UPS units may be connected to a single switch or circuit to shut down the entire system in an emergency.
Introduction 1-15 Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible Power Supplies (UPS), extends the advantage of a Compaq three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when Compaq Power Management software notifies customers that the battery may fail, the battery is replaced free of charge under the warranty.
Chapter 2 Installation Important Safety Instructions Save these instructions. About This Device This chapter serves as a guide to help qualified personnel install the Compaq R6000 UPS. WARNING: ■ The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC Power Products (Trained Service Technicians).
2-2 Compaq R6000 Series UPS Operation and Reference Guide Installation Considerations Weight WARNING: This product is heavier than it appears. To reduce the risk of personal injury or damage to the equipment: 68-136 kg ■ Observe local occupational health and safety requirements and guidelines for manual material handling. ■ Obtain adequate assistance to lift and stabilize the product during installation or removal. The product will be unstable when not fastened to the rails.
Installation Outline of Installation Procedure This chapter details the following steps required for Compaq R6000 UPS installation: ■ Unpack the Compaq R6000 UPS. ■ Assemble the rails in the rack. NOTE: If installing an Extended Runtime Module (ERM) with the Compaq R6000 UPS, the ERM must be installed at the bottom of the rack, with the UPS immediately above. If the UPS is installed without an ERM, the UPS must be installed at the bottom of the rack.
2-4 Compaq R6000 Series UPS Operation and Reference Guide Check Battery Recharge Label Before unpacking the Compaq R6000 UPS, check the battery recharge date specified on the Battery Recharge Date Label affixed to the shipping carton. Figure 2-1. Checking the battery recharge date label IMPORTANT: Do not use the batteries if the recharge date has passed. If the date on the Battery Recharge Date Label has passed without the batteries being recharged, contact an Authorized Compaq Service Representative.
Installation Assembling the Compaq R6000 UPS Placing UPS in rack. WARNING: This product is heavier than it appears. To reduce the risk of personal injury or damage to the equipment: 68-136 kg 150-300 lb 68-136 kg ■ Observe local occupational health and safety requirements and guidelines for manual material handling. ■ Obtain adequate assistance to lift and stabilize the product during installation or removal. The product will be unstable when not fastened to the rails.
2-6 Compaq R6000 Series UPS Operation and Reference Guide Figure 2-2.
Installation Wiring the Compaq R6000 UPS WARNING: To reduce the risk of electrical shock or personal injury while performing this procedure, use a Lockout/Tagout procedure to isolate the Compaq R6000 UPS from the AC Branch Circuit (AC Mains). The Lockout/Tagout procedure should conform to local occupational safety and health regulations for the facility. Code Compliance Information WARNING: The Compaq R6000 UPS requires a direct connection to a dedicated AC Branch Circuit (AC Mains).
2-8 Compaq R6000 Series UPS Operation and Reference Guide Voltage (SELV) circuit and must be separated from any hazardous voltage circuits or conductors by reinforced insulation. The computer room Emergency Power shutdown circuit must: ■ Short the Compaq R6000 UPS REPO terminals ■ Disconnect the Compaq R6000 UPS AC input source WARNING: To avoid risk of personal injury or electric shock, verify that the main breaker switch is in the OFF position before wiring the REPO port. 1.
Installation Connecting the Compaq R6000 UPS to AC Branch Circuit High Leakage Current WARNING: To avoid the risk of electric shock due to high leakage current, earth connection (grounding) is essential before connecting the unit to an AC supply. Make sure AC Mains are turned off at the service panel before wiring the Compaq R6000 UPS.
2-10 Compaq R6000 Series UPS Operation and Reference Guide Recommendation Flexible metal conduit should be used when hardwiring the Compaq R6000 UPS. This will provide ease of service and maintenance of the system. Please consult a licensed electrician. Procedure 1. Locate the input wiring entry port (1),input wiring inspection panel (2), and terminal block input cover (3). Figure 2-4. Rear panel, showing wiring entry point and inspection panel 2. Remove the terminal input block cover.
Installation Figure 2-5. Removing terminal input block cover 3. Remove the input wiring entry port cover. 4. Pull the input wires through the conduit leading from the AC Mains, leaving about 2 ft (0.5 m) of wire hanging from the end. Attach a suitable connector to the end of the conduit. 5. Feed the wires through the wiring entry port, the entry compartment and the terminal input block compartment. 6. Connect the conduit to the panel. Measure wires, cut and strip 0.
2-12 Compaq R6000 Series UPS Operation and Reference Guide Install and connect the battery packs 1. Verify battery circuit breaker is off. WARNING: To reduce the risk of personal injury from electric shock or damage to the equipment, verify that the battery circuit breaker is in the OFF position before connecting the battery packs. Figure 2-7. Verifying battery circuit breaker is in the OFF position IMPORTANT: Leave the battery circuit breaker in the OFF position. 2.
Installation 3. For each battery pack: a. Take out connector cover screw (1). b. Remove connector cover (2) and discard. c. Replace screw to secure sheet metal. Figure 2-9. Removing battery pack connector covers 4. Secure the batteries to the chassis with screws provided in the kit. Figure 2-10. Attaching battery packs to chassis 5. Connect cables.
2-14 Compaq R6000 Series UPS Operation and Reference Guide Figure 2-11. Connecting battery packs to the Compaq R6000 UPS NOTE: When attaching battery cable connectors, the connectors will provide a positive latch into place if the release tabs are left free during attachment.
Installation Attaching Front Top Bezel 1. Attach the connectors for the Front Panel to the Electronics Module receptacles (1). 2. Lift the bezel into place (2). Figure 2-12. Attaching the top front bezel 3. Secure the bezel to the chassis using the captive screws on each side. Figure 2-13. Securing the top front bezel to the chassis NOTE: Leave lower bezel off until wiring and installation is complete.
2-16 Compaq R6000 Series UPS Operation and Reference Guide Installing Extended Runtime Modules (ERMs) WARNING: To reduce risk of personal injury from electric shock or damage to equipment, the Extended Runtime Modules (ERMs) must be installed by a Trained Service Technician. The Compaq R6000 UPS provides the ability to add up to 2 ERMs, increasing the available runtime.
Installation Connecting Communications Ports CAUTION: To avoid damage to the equipment, only use the communications cables with the part number: 295245-004 (Twelve-foot interface cable) One is supplied with your kit. This UPS/Computer Interface Cable carries power and is specifically designed for UPS communications. Connecting Communication Ports to Other Devices Connect Port 1 of the UPS communication ports to the appropriate communication port on the host computer using a UPS/Computer Interface Cable.
2-18 Compaq R6000 Series UPS Operation and Reference Guide Installing and Connecting Communication Options Option boards for the Compaq R6000 UPS include the Compaq Multi-Server UPS Card, the Compaq Scalable UPS Card, and the Compaq SNMP-EN Adapter. When using any of the Compaq option boards to expand the capabilities of the Compaq R6000 UPS, install the options using the instructions included with those kits.
Installation Configuring Load Segments Considerations Before connecting the UPS to other devices, verify the load the UPS will be carrying. Make sure that the cumulative total device Watts or VA rating (the load) does not exceed the Watts or VA rating for the UPS. When the UPS batteries are fully charged, backup time for R6000 Series units at recommended 80% load is greater than 8 minutes without Extended Runtime Modules attached.
2-20 Compaq R6000 Series UPS Operation and Reference Guide Completing the Assembly of the R6000 UPS in the Rack Figure 2-16. Placing the battery circuit breaker in the ON position NOTE: If optional Extended Runtime Modules are attached, place the ERM battery circuit breakers in the ON position after the UPS circuit breaker is placed in the ON position. Attach the front bottom bezel using the two captive screws. Figure 2-17.
Installation Powering up the R6000 UPS Turning on the Main Circuit Breaker After a licensed electrician has the Compaq R6000 UPS properly wired to utility power, and hardware installation is complete, turn on the AC Mains at the service panel circuit. The Compaq R6000 UPS will automatically initiate a self-test. If the self-test is completed successfully, the Compaq R6000 UPS enters Standby mode, designated by the blinking green LED.
2-22 Compaq R6000 Series UPS Operation and Reference Guide Charging Batteries With the Compaq R6000 UPS in Standby Mode, allow the batteries to charge before putting the UPS into service. The battery status can be monitored using the LCD display. See Chapter 3, “Operation,” for more information on using the front panel controls and LCD display. IMPORTANT: The battery packs will charge to: ■ 90% of their capacity within 4 hours. ■ 100% of their capacity within 24 hours.
Chapter 3 Operation This chapter contains information on: ■ Front panel controls and indicators ■ Operation modes ■ Initiating a self-test ■ Audible Alarms
3-2 Compaq R6000 Series UPS Operation and Reference Guide Front Panel Controls The front panel controls and LCD display provide an easy-to-use UPS interface for setup, load control, and status monitoring. The front panel features six button controls. Figure 3-1 The Front Panel Controls Control Name Function 1 Center Large 4-way rocking button; used to control navigation through LCD menu structure: UP, DOWN, LEFT and RIGHT.
Operation 3-3 Front Panel Indicators Front Panel LCD The front panel has a two-line LCD display that guides the user through operation, configuration and monitoring of the Compaq R6000 UPS. See section, “Using the LCD Menu to Configure the Compaq R6000 UPS,” in Chapter 4, for configuration instructions. Figure 3-2. Front panel LCD display and controls Control Name Function 1 Center Large 4-way rocking button; used to control navigation through LCD menu structure: UP, DOWN, LEFT and RIGHT.
3-4 Compaq R6000 Series UPS Operation and Reference Guide Front Panel LEDs Figure 3-3. Front Panel LEDs Ref # Description Symbol 1 Green LED; solid green means Operate or Bypass mode of operation (when yellow LED (3) is glowing solid), flashing green means Standby 2 Yellow LED; lights solidly when the UPS is on Battery Battery 3 Yellow LED; lights solidly in Bypass mode. Bypass symbol 4 Red LED is an alarm, warning of existing or potential problems.
Operation 3-5 Modes of Operation The UPS has five modes of operation, indicated by the LEDs: ■ ■ ■ Standby Mode ❏ On Utility Power: green LED 1 is flashing ❏ On Battery Power: yellow LED 2 is blinking. ❏ Power is not available at the UPS output receptacles. ❏ The UPS monitors and charges batteries if required. Operate Mode ❏ Green LED 1 is on. ❏ Power is available at the UPS output receptacles. ❏ The UPS monitors and charges batteries if required.
3-6 Compaq R6000 Series UPS Operation and Reference Guide ■ ■ Battery Mode ❏ Yellow LED 2 is on. ❏ Batteries are not being charged. ❏ Power is available at UPS outputs. ❏ Shutdown process has begun. Sleep Mode ❏ All LEDs are off. ❏ This mode is optional and can be enabled or disabled using the LCD menu. The default value for Sleep mode is “disabled.” If SLEEP MODE is enabled, the UPS shuts down when on battery power and the load is less than 8%.
Operation 3-7 Initiating a Self-test Press and hold the Test/Reset Alarm button (1) for three seconds to initiate a self-test. Figure 3-5. The Test/Reset Alarm button Since a portion of the self-test requires battery power, the self-test will not be initiated if the batteries are less than 90% charged. If the Compaq R6000 UPS detects a problem, the red LED will light. If appropriate, the Compaq R6000 UPS will sound an audible alarm.
3-8 Compaq R6000 Series UPS Operation and Reference Guide Silencing an Audible Alarm Press the Test/Alarm Reset button (1) and hold for two seconds to silence the alarm. Figure 3-6. Silencing an audible alarm IMPORTANT: Though the Alarm button will silence the audible alarm, the condition that caused the alarm still exists. See Chapter 6, “Troubleshooting,” for information on what to do if the UPS detects an alarm condition.
Chapter 4 Configuration This chapter contains information on: ■ Changing configuration parameters ■ Using the UPS configuration to match the utility voltage ■ Reading the LCD Display Changing Configuration Parameters The Front Panel Controls and LCD display are used to change the UPS configuration. See the section in this chapter entitled “Configuring the COMPAQ R6000 UPS Using the LCD Menu,” for configuration instructions.
4-2 Compaq R6000 Series UPS Operation and Reference Guide Matching the Utility Voltage Configuration parameters are used to select the UPS voltage range. ■ If the utility voltage is within this range, the UPS supplies utility power to the output receptacles. ■ If the utility voltage is outside this range, the UPS supplies battery power to the output receptacles. Maximize your battery life by configuring the UPS so that the utility voltage is normally within the selected voltage range.
Configuration Configuring the COMPAQ R6000 UPS Using the LCD Display Menu The COMPAQ R6000 UPS LCD menu has a two-line LCD display with 3-button control for up, down, left, right, Enter, and Escape. The LCD is used for configuration, monitoring, load control, and status. Figure 4-1. The LCD display, showing the three buttons that control it Control Name Function 1 Center Large 4-way rocking button; used to control navigation through LCD menu structure: UP, DOWN, LEFT and RIGHT.
4-4 Compaq R6000 Series UPS Operation and Reference Guide LCD Display Menu Structure Initial Power-Up Display When the UPS is powered up, the LCD display the Main Menu selection. COMPAQ R6000 UPS → Main Menu The right arrow symbol (→) indicates that a sub-menu is available by pressing the Enter button on the front panel. Top Level Main Menu After pressing the Enter button, ”Main Menu” will appear on the top line of the display.
Configuration Heat Sink Over Temperature Input AC Over Voltage Input AC Under Voltage Input AC Over or Under Frequency Output Overload Inverter Fault Battery Low Utility Not Present Battery Totally Discharged UPS on Battery Load Power Off Battery Test Failed Site Wiring Fault Battery Data Battery Charge Firmware Version Control Board Communication Board Load Control Display Test System Setup Set Hardware Configuration Load Segments Battery Setup Set Language Set Alarm Horn Set Password Set Sync Range + Hert
4-6 Compaq R6000 Series UPS Operation and Reference Guide ON: 1 - - 4 5 UPS Status + Active Alarm Count In this example, the UPS has detected no problems and there are no alarms. System Normal 0 Alarms On Battery The UPS has switched from utility voltage input to battery power. “X” is the number of alarms. On Battery X Alarms On Bypass The UPS has been placed in Bypass mode. “X” is the number of alarms triggered when the UPS was switched to Bypass mode.
Configuration X Alarms Overload There are so many loads attached that the UPS cannot protect them properly anymore. “X” is the number of alarms triggered when the overload occurred. Overload X Alarms Meters Main Menu → Meters The next choice available on the Main Menu, is “Meters.” This SubMenu provides virtual meters monitoring the UPS voltages. Scroll up and down through this menu using the Center button. If the words continue off the screen, scroll right and left to read the message.
4-8 Compaq R6000 Series UPS Operation and Reference Guide 60.00 Output Frequency The frequency in Hertz available at the UPS output receptacles Output Frequency 60.00 Output Power The output power is shown in a bar graph. This example shows 120% load (overload). There are ten squares in front of the 100% line; each represents 10% load. The two squares past the line each represent 10% of overload20% overload in all. Output Power zzzzzzzzzz¦zz---- In contrast, this display shows 60% load.
Configuration Enter button to step through the list of alarm descriptions. If more than 1 alarm was indicated, make sure to look at every alarm. The alarms generated by this UPS are: Input AC Over Voltage If the utility voltage rises over the specified range, the UPS will buck the output voltage down, and trigger a red LED alarm signal. An audible alarm will be triggered when overvoltage reaches 120% of the nominal range setting.
4-10 Compaq R6000 Series UPS Operation and Reference Guide Inverter Fault The UPS raises an alarm if the inverter function does not perform as expected. X Alarms Inverter Fault Battery Low The batteries are automatically charged by the UPS when it is connected to utility voltage. Therefore, if this alarm is triggered while the UPS is on the utility voltage, the battery test has failed and the batteries must be replaced. Otherwise, it is a warning that the battery runtime is lowa 60-day warning.
Configuration X Alarms UPS on Battery Load Power Off When the UPS is no longer protecting its load devices and there is no utility voltage powering the devices, the UPS will trigger an alarm. X Alarms Load Power Off Battery Test Failed Periodically, the Compaq UPS microprocessor initiates a brief discharge cycle to check the charge level of the battery packs. If this test fails, the UPS will trigger an alarm, indicating that battery replacement is imminent.
4-12 Compaq R6000 Series UPS Operation and Reference Guide shows the remaining battery energy. This screen shows a battery charged to 100%. Battery Charge |zzzzzzzzzz| Firmware Version This Main Menu selection displays firmware versions for UPS components. Press the Enter button to view selections. Main Menu → Firmware Version This menu selection shows the version of firmware the control board is running. Control Board Version 1.
Configuration Load Control This Main Menu selection allows the load segments to be turned On and Off. Main Menu → Load Control When selected from the Main Menu by pressing the Enter button, Load Control displays the current status of the load segments, and allows selection of a segment using the Center button to navigate and the Enter button to select. Load Control ON :1 2 3 – 5 When a segment is selected, a confirmation display appears.
4-14 Compaq R6000 Series UPS Operation and Reference Guide System Setup To change the system setup, the correct password must be entered. The six digits for the password [0-9 & A-Z] are selected using the Center and Enter buttons. 1. Choose the first digit using the Center button’s UP and DOWN arrow keys. 2. Press the Center button’s RIGHT arrow key to move to the next digit. 3. To change a digit, use the Center button’s LEFT arrow key to go back. 4.
Configuration Battery Setup This menu provides a means to set the Amp-Hour Rating of each cabinet, or configure the number of external battery cabinets. Even though the menu allows settings from 1-25, choose 5 A-H for the UPS batteries, and 5 A-H for each additional ERM, using the Center and Enter buttons. An asterisk, “*” appears by the selected value.
4-16 Compaq R6000 Series UPS Operation and Reference Guide Set Alarm Horn Some of the audible alarms can be disabled, leaving only the red LED to warn of the UPS alarm. Use this menu to enable or disable the audible alarm. Set Alarm Horn Enable An asterisk, “*” appears by the selected value. Set Password Set Password COMPAQ A password must be set to protect access to some of the more critical UPS operations. The six digits [0-9 & A-Z] are selected using the arrow keys. 1.
Configuration Set Sync Range ±Hertz Use this option to set the sync range using the Center and Enter buttons. ■ ±3.0 Hertz for normal mode ■ ±5.0 Hertz for extended mode Set Sync Range +/-3.0 Hz Communications Setup To configure a serial communication port, select Serial Port 1 or 2 first using the Center and Enter buttons. In this example, Serial Port 1 was selected.
4-18 Compaq R6000 Series UPS Operation and Reference Guide ■ 9600 ■ 19200 Data Bits There are two choices for data bits: “7” or “8.” Serial Port 1 → Data Bits An asterisk, “*” appears beside the selected value. Data Bits 1 * # Stop Bits There are two choices for stop bits: “1” or “2.” Serial Port 1 → Stop Bits An asterisk, “*” appears by the selected value.
Configuration Parity Choose the desired parity from the 5 available choices. Serial Port 1 → ■ odd ■ even ■ none ■ mark ■ space Parity An asterisk, “*” appears beside the selected value. Serial Port 2 This port is configured with the same steps as shown above for Serial Port 1.
4-20 Compaq R6000 Series UPS Operation and Reference Guide Set Voltage The Compaq R6000 UPS must be placed in manual Bypass using the switch at the rear of the unit, and placed into Standby mode (see Chapter 3, “Operation”) to set the voltage. The voltage that is set will appear with an “*”. Using the Center button, scroll through the voltages and choose using the Enter button.
Chapter 5 Battery Maintenance This chapter contains information on: ■ Precautions to be observed when replacing batteries ■ Charging batteries ■ Replacing batteries ■ Disposing of used batteries ■ Care and storage of batteries
5-2 Compaq R6000 Series UPS Operation and Reference Guide Precautions Observe these precautions when handling or connecting batteries. WARNING: This UPS contains sealed lead-acid batteries. To reduce the risk of fire or chemical burns, adhere to the following precautions: ■ Do not attempt to recharge batteries after removal from your UPS. ■ Do not disassemble, crush, or puncture the batteries. ■ Do not short the external contacts of the batteries. ■ Do not immerse the batteries in water.
Battery Maintenance When to Replace Batteries If the red LED flashes, check the LCD display for the type of alarm. If the alarm reads “Battery Self-test failed,” your batteries should be replaced within 30 to 60 days. The red LED will be accompanied by an audible alarm, if enabled. NOTE: Depending on usage and environmental conditions, your batteries will last 3 to 6 years after purchase. Verify that battery replacement is required by initiating a UPS self-test (press the Test/Reset Alarm).
5-4 Compaq R6000 Series UPS Operation and Reference Guide How to Replace Batteries Use these instructions to replace the R6000 battery packs. Before Replacing Batteries Place the Compaq R6000 UPS in Bypass mode (See Chapter 3, “Operation”). WARNING: To reduce the risk of personal injury, do not attempt to replace batteries unless all battery circuit breakers (UPS and any connected Extended Runtime Modules) are in the OFF position. There is a 400Vdc across the batteries.
Battery Maintenance 2. Using a Philips screwdriver, remove the lower front bezel by backing off the captive screws on each side. Figure 5-2. Removing screws from the lower front bezel 3. Place the battery circuit breaker in the OFF position. WARNING: To reduce the risk of personal injury, once the bezel is removed, the battery circuit breakers MUST be in the OFF position before continuing with the battery replacement. Figure 5-3.
5-6 Compaq R6000 Series UPS Operation and Reference Guide 4. Disconnect the battery cables. The cable connectors have release tabs on their sides that must be squeezed to allow the connectors to come free from the battery. Figure 5-4. Disconnecting the battery cables 5. Remove the battery pack attachment screws using a #2 Philips screwdriver. Figure 5-5.
Battery Maintenance 6. Slide out the Compaq R6000 UPS battery packs. WARNING: To reduce the risk of personal injury or damage to the equipment: 34 kg 75 lb ■ Observe local Occupational Safety requirements and guidelines for manual material handling. ■ Obtain adequate assistance to lift and stabilize the assemblies during installation or removal. ■ Battery Packs (2 per unit): 75 lb (34 kg) Figure 5-6. Sliding out the battery packs WARNING: Batteries retain high voltage.
5-8 Compaq R6000 Series UPS Operation and Reference Guide Installing New Batteries 1. Make sure the manual Bypass switch at the rear of the UPS is set to Bypass. 2. Slide in the new battery packs. 3. Remove the connector covers from the new batteries and replace the screw used to retain the connector cover in the battery housing. Place the connector covers on the used batteries, using the screws in the used battery housing. 4. Attach the battery connector cables to the new batteries. 5.
Battery Maintenance Figure 5-7. The Test/Reset Alarm button Refer to Chapter 3, “Operation” for more information on running a self-test. IMPORTANT: The R6000 will not execute a self-test until the batteries are at least 90% charged. If the installation has been successful, the Compaq R6000 UPS will enter Operate mode, indicated by a solid green LED. The installation is now complete. If the installation has not been successful, the red LED will light.
5-10 Compaq R6000 Series UPS Operation and Reference Guide Disposing of Used Batteries The replacement battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal. Do not dispose of used batteries with general office or household waste. Return the used module for proper disposal to either: ■ Compaq, your authorized Compaq Partners, or their agents ■ A recycling center that meets all local environmental standards.
Chapter 6 Troubleshooting This chapter provides information on the following topics: ■ Responding to Audible Alarms ■ Compaq R6000 UPS Trouble Indicators ■ LED Alarm Configurations ■ Repairing the UPS
6-2 Compaq R6000 UPS Series Operation and Reference Guide Responding to Audible Alarms Acknowledgement Audible Alarm Table 6-1 Acknowledgement Audible Alarm Audible Alarm Group Acknowledgement Audible Alarm Sound Single short beep. Cause(s) Action The ON or TEST button was pressed. No action needed. The self or battery test completes successfully. No action needed.
Troubleshooting Shutdown within 30 seconds Audible Alarm Table 6-3 Shutdown within 30 seconds Audible Alarm Audible Alarm Group Audible Alarm Sound Cause(s) Shutdown within 30 seconds Accelerated beeping. Begins slowly, and gains speed as the UPS approaches shutdown. Over-temperature. UPS shuts down 30 sec after audible alarm begins. Action Check the ambient temperature in the room.
6-4 Compaq R6000 UPS Series Operation and Reference Guide Loads in Jeopardy Audible Alarm Table 6-4 Loads in Jeopardy Audible Alarm Audible Alarm Group Loads in Jeopardy Audible Alarm Sound Continuous tone This audible alarm indicates loads are in jeopardy and will sound until the condition is resolved for all load groups. Cause(s) Action Pressing the STANDBY buttonplacing the UPS in Standby. Take the UPS out of Standby. An Overload greater than 105% while the UPS is in Operate mode or on battery.
Troubleshooting Warning Audible Alarm Table 6-5 Warning Audible Alarm Audible Alarm Group Audible Alarm Sound Warning Beeps every half second Cause(s) Action Running out of battery power while on battery. Check LCD display (Battery Data) and run again. The self-test fails. Check LCD display (Battery Data) and run again. The battery test fails.
6-6 Compaq R6000 UPS Series Operation and Reference Guide Caution Audible Alarm Table 6-6 Caution Audible Alarm Audible Alarm Group Audible Alarm Sound Caution Beeps every five seconds continued Cause(s) Action On battery Prepare for UPS shutdown. Load is greater than 105%, and the manual Bypass switch is turned to Bypass position. Check manual Bypass switch on back of UPS. Turn to Normal position. Reduce load.
Troubleshooting Table 6-6 Responding to Audible Alarms continued Audible Alarm Group Audible Alarm Sound Caution (continued) Beeps every five seconds. Cause(s) Action The charger fails. Call an authorized service provider. A fan fails. Call an authorized service provider. UPS unable to charge batteries. See Chapter 2, “Installation” on procedures to check battery connections and make sure battery breaker is in the ON position. Run UPS for 24 hours.
6-8 Compaq R6000 UPS Series Operation and Reference Guide COMPAQ R6000 UPS Trouble Indicators Table 6-7 Trouble Indicators Symptom UPS will not start Cannot Silence Audible Alarm Possible Cause Suggested Action No utility power Contact a licensed electrician to check power at the utility power output. Circuit breaker in service panel is open. Verify that service panel breaker is in the ON position. Input service wire not connected. Contact a licensed electrician to install the UPS wiring.
Troubleshooting LED Alarm Configurations Table 6-8 LED Alarm Configurations LED Appearance Meaning Action, if necessary Green LED flashing UPS is in Standby. Press the On button to power the output receptacles of the UPS. Green LED ON UPS is in Line Interactive ModeOperation Mode. No action needed. Left yellow LED Flashing UPS on Standby and on battery. No utility power available. The UPS will shut down in 30 seconds.
6-10 Compaq R6000 UPS Series Operation and Reference Guide Repairing the UPS Repairs to your UPS must be carried out by Compaq or at a Compaq-authorized service location.
Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
A-2 Compaq 6000 Series UPS Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Regulatory Compliance Notices Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
A-4 Compaq 6000 Series UPS Operation and Reference Guide Japanese Notice Class A/B Equipment Taiwanese Notice
Regulatory Compliance Notices Battery Replacement Notice Your UPS is provided with a Sealed Lead Acid battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done by a Compaq Authorized Service Provider using the Compaq spare designated for this product. For more information about battery replacement or proper disposal, contact your Compaq Authorized Reseller or your Authorized Service Provider.
Appendix B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing products in static-safe containers.
B-2 Compaq 6000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Appendix C Specifications This appendix provides specifications that apply to all UPS models.
C-2 Compaq 6000 Series UPS Operation and Reference Guide Physical Specifications Table C-1 Physical Characteristics Feature Dimensions U.S. Metric Width 17.25 in 439mm Height 10.50 in 267mm Depth 24.
Specifications Output Specifications Table C-3 Output Specifications I.
C-4 Compaq 6000 Series UPS Operation and Reference Guide Table C-3 Output Specifications continued II. Output Voltage Utility Voltage (VAC) Nominal Output Voltage (VAC) Nominal Output Voltage on Battery (VAC) 200 200 204 208 208 204 220 220 230 230 230 230 240 240 230 III.
Specifications Battery Specifications Table C-4 Battery Specifications Feature Specification Type Sealed lead-acid; maintenance-free Voltage Internal batteries - 12 VDC each, 360 VDC total Charging 24 hours to full charge 4 hours to 90% capacity at default nominal utility voltage and no load Battery Runtime Table C-5 Load Effect on Backup Time Load % Estimated Backup Time 100 Greater than 6 minutes 80 Greater than 8 minutes 50 Greater than 15 minutes 80% plus 1 ERM Greater than 18 minutes
C-6 Compaq 6000 Series UPS Operation and Reference Guide Environmental Specifications Table C-6 Environmental Specifications Feature Specification o o Operating temperature 10 C - 40 C (50 -104oF) Relative humidity 20 - 80%; non-condensing Operating altitude Up to 3000 m (10,000 ft) above sea level Audible noise Less than 55 dBA @ 1 meter
Index 6 6000 Series front panels 1-2 front panels illustrated 1-2 rear panels illustrated 1-3 UPSs listed 1-1 60-day warning 4-11 A AC Branch Circuit 2-1 Accelerated Alarm 6-2 Acknowledgement Alarm 6-2 Active Alarm Count 4-6 Active Alarms (LCD Menu) Battery Low 4-11 Battery Test Failed 4-12 Battery Totally Discharged 4-11 Input AC OverVoltage 4-10 Input AC Under Voltage 4-10 Input Over or Under Frequency 4-10 Inverter Fault 4-11 Load Power Off 4-12 Output Overload 4-11 procedure 4-10 Site Wiring Fault 4-1
2 Compaq 6000 Series UPS Operation and Reference Guide disposing of used batteries 5-10 life expectancy 5-3 new part number 5-3 when to obtain 5-3 precautions when handling or connecting 5-2 Pre-Failure Battery Warranty 5-3 recharge date See Battery Recharge Date label runtime specifications C-5 self-test after replacement 5-9 warranty replacement 1-15 when to replace 5-3 battery "Battery Totally Discharged" alarm 4-12 energy graph display (LCD Menu) 4-13 replacement kit part number 5-3 replacing 5-4 spec
Index Center button 3-2 changing batteries 5-1 precautions when handling or connecting 5-2 charger failure 6-7 charging the batteries after installation 2-24 in storage 5-10 comm port See communications port communication board reading firmware version (LCD Menu) 4-13 communication port features 1-4 communications port overview 1-4 Communications setup (LCD Menu) baud rate 4-19 data bits 4-20 parity 4-21 stop bits 4-20 Communications Setup (LCD Menu) 4-19 Compaq authorized reseller x Compaq High to Low Vol
4 Compaq 6000 Series UPS Operation and Reference Guide Enter button 3-2 environmental specifications C-6 ERM See Extended Runtime Module weight, warning 5-7 Escape button 3-2 Extended Runtime Module weight, warning 5-7 Extended Runtime Module (ERM) Batteries 5-11 Extended Runtime Module, Illus.
Index Input AC Over Voltage audible alarm 4-10 Input AC Over Voltage (LCD Menu ) 4-10 Input AC Under Voltage (LCD Menu) 4-10 Input Frequency (LCD Menu) 4-8 Input Over or Under Frequency (LCD Menu) 4-10 input specifications C-2 Input Volts (LCD Menu) 4-8 Input Wiring 2-12 input wiring entry port illustrated 2-10 input wiring inspection panel illustrated 2-10 installation attaching chassis to rack 2-6 conduit, flexible metal 2-10 Extended Runtime Module position 2-5 fixed rail requirement 2-5 High Leakage Cu
6 Compaq 6000 Series UPS Operation and Reference Guide Load Control 4-15 Load Control (LCD Menu) 4-15 Load Effect on Backup Time 2-20 Load Power Off (LCD Menu) 4-7, 4-12 Load Power On (LCD Menu ) 4-7 load segments attaching loads 2-20 description 2-19 displaying current status 4-15 illustrated 2-19 specifying number 4-16 staggered turn-on sequence 2-23 Load Segments (LCD Menu) 4-16 Loads in Jeopardy Alarm 6-4 Lockout/Tagout 2-7, 2-9 lower front bezel removing 5-5 low-voltage outlets attaching using High t
Index Overload (LCD Menu ) 4-7 overview battery maintenance 5-1 specifications C-1 troubleshooting 6-1 Overvoltage 6-5 P Parity 4-21 password default 4-16, 4-18 entering in LCD Display 4-16 lost or forgotten 4-18 procedure 4-16 requirement 4-18 requirements for System Setup 4-16 PDU High Voltage Models Part Numbers 1-8 physical characteristics C-2 physical specifications C-2 Placing in Bypass mode 5-4 Power Cords 2-21 Power Distribution Unit (PDU) 1-13 Power Management Software See Compaq Power Management
8 Compaq 6000 Series UPS Operation and Reference Guide High Leakage Current 2-9 in Wiring 2-7 Risk of Fire Notice 2-9 Safety Instructions Installation 2-1 self-test 6-5 after battery replacement 5-9 automatic initiation on Power up.
Index initiating a self-test 3-7 warning on testing new batteries 5-9 TEST/RESET ALARM button 3-2 testing new batteries 5-9 text conventions vii Trained Service Technicians 2-1 Trouble Indicators 6-8 Troubleshooting 6-1 U Unpacking the UPS 2-4 UPS communication ports 2-18 UPS components reading firmware version (LCD Menu) 4-13 UPS on Battery (LCD Menu) 4-12 UPS Status + Load Segment status (LCD Menu ) 4-6 UPS Status+Active Alarm Count (LCD Menu ) 4-6 UPS-Computer Interface Cable connecting from the UPS to
10 Compaq 6000 Series UPS Operation and Reference Guide manual material handling 2-5 occupational health and safety requirements 2-5 Remote Emergency Power Off requirement 2-7 Risk of Fire Notice 2-9 warranty $25,000 Computer Load Protection Guarantee 1-14 accidental damage 1-14 applicability 1-14 limited warranty 1-14 qualifying 1-14 requirements 1-14 three-year limited 1-14 website, Compaq x weight of R6000 2-2 wiring attachment to input terminal block 2-11 dedicated branch circuit 2-9 diagram location
