Compaq Server Console Switch User Guide Part Number 141555-003 October 2002 (Third Edition) COMPAQ CONFIDENTIAL Writer: Amy L.
© 2002 Compaq Information Technologies Group, L.P. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Contents About This Guide Important Safety Information ............................................................................................ ix Symbols on Equipment...................................................................................................... ix Rack Stability..................................................................................................................... xi Symbols in Text....................................................................................
Contents Installing the Hardware ................................................................................................... 2-2 2-Port Side-Mount 0U Installation ........................................................................... 2-2 Side-Mount 0U Installation ...................................................................................... 2-5 Rear Rack Installation...............................................................................................
Contents Navigation........................................................................................................................4-2 Menu Overview.........................................................................................................4-4 OSD Main Screen......................................................................................................4-5 Setup Screen..............................................................................................................
Contents Changing Status Flag Attributes ................................................................................... 5-10 Values and Effects of Settings on Flag Appearance............................................... 5-11 Scanning the Computers ......................................................................................... 5-12 Placing the Switch in Scan Mode ........................................................................... 5-12 Canceling Scan Mode.............................
Contents Appendix B Electrostatic Discharge Grounding Methods ........................................................................................................ B-2 Appendix C Power Cord Set Requirements General Requirements..................................................................................................... C-1 Country-Specific Requirements......................................................................................
About This Guide This guide provides step-by-step instructions for installation and reference information for operation, troubleshooting, and future upgrades for the Compaq Server Console Switch. Important Safety Information Before installing this product, read the Important Safety Information document provided.
About This Guide This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time.
About This Guide Text Conventions This document uses the following conventions: • Italic type is used for complete titles of published guides or variables. Variables include information that varies in system output, in command lines, and in command parameters in text. • Bold type is used for emphasis, for onscreen interface components (window titles, menu names and selections, button and icon names, and so on), and for keyboard keys.
About This Guide • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Compaq Website The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website at www.compaq.com. Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868.
1 Introduction Product Overview The Compaq Server Console Switch enables the user to control large computer networks using a single keyboard, video, and mouse (KVM). With a single video screen, the user can select as many as 64 computers running different operating systems. The 4-Port and 8-Port console switches use an On-Screen Display (OSD) interface, which has menus for accessing each attached computer. Computers can be identified by name or number, enabling the user to view and select server names.
Introduction To switch between computers, simply enter a command at the keyboard. The selected computer receives characters entered at the keyboard and displays its video output on the monitor. The user can also use the mouse to interact with the graphic interface of the selected computer. The Compaq Server Console Switch family of products is available in 2-, 4-, and 8-Port versions and can be used in various configurations to accommodate large or small systems.
Introduction • Switch Firmware Update—Allows quick and easy update since the application code of the switch resides in FLASH. The port communications settings are automatically configured to allow direct downloading from the connected computer. • Alternate Language Selection—Provides alternate languages, available on the Compaq Server Console Switch Software Utility CD. (Not available for use with the 2-Port switch.) See this CD for additional information.
Introduction Configurations There are many ways to configure the Server Console Switch to meet specific organizational needs. Additional information on configuring multiple Server Console Switches can be found in Chapter 3. • A single console switch box is used to connect four or eight servers. In this configuration, the KVM are connected directly to the unit by their respective cables. The user can connect the Server Console Switch to servers located in the same or adjoining racks.
Introduction • The user can tier multiple Server Console Switch units to connect up to 64 servers. This configuration is illustrated in Figure 1-3, where the device port from the secondary unit is connected to one of the computer ports on the original, or primary unit. Multiple Server Console Switch units can be tiered from the primary unit. Primary Switch Keyboard, Mouse, and Video Cables HYDR-002.
Introduction • The Dual Console 8-Port models allow the user to set up two consoles, so that the console switch system can be controlled from more than one location, or by two users. Keyboard, Mouse, and Video Cables Figure 1-3: Dual console configuration 1-6 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Introduction Available Models The Server Console Switch is available in 2-, 4-, and 8-Port versions.
2 Hardware Installation The following section outlines the procedures for installing the Server Console Switch hardware. Installation Checklist Before installing the Server Console Switch, refer to the following list to be sure that all of the listed components were received.
Hardware Installation Required Tools You need a Phillips screwdriver. Installing the Hardware 2-Port Side-Mount 0U Installation NOTE: The 2-Port unit should only be installed using the following side-mount procedure. To side-mount the 2-Port unit: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-1: Attaching the side-mounting brackets 2-2 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack. Figure 2-2: Mounting the console switch to the side of the rack 3. Secure the console switch to the rack frame, using one screw on each side. Figure 2-3: Securing the console switch to the rack Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation Connecting 2-Port KVM Cables To connect the 2-Port KVM cables refer to Figure 2-4. 1 2 3 4 5 Figure 2-4: Connecting the 2-Port KVM cable Item 2-4 Description 1 Keyboard, monitor, and mouse connectors to computer 1 2 Monitor connector to switch box console 3 Keyboard and mouse connectors to the console switch 4 Keyboard, monitor, and mouse connectors to computer 2 5 Power cord Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation Side-Mount 0U Installation Use the following procedure to install the 4-Port, 8-Port, or Dual Console 8-Port unit on the side of a rack. Type A To side-mount the console switch: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-5: Attaching the side-mounting brackets Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack. Figure 2-6: Mounting the console switch to the side of the rack 3. Secure the console switch to the rack frame, using two screws on each side. Figure 2-7: Securing the console switch to the rack 2-6 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation Type B 1. Attach the side-mounting brackets to the console switch, using two screws on each side. 2. Slide the tabs on the side-mounting brackets into the same U location on each side of the rack. Figure 2-8: Mounting the console switch to the side of the rack Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 3. Insert four cage nuts into the rack frame where the side-mounting bracket holes are located. Figure 2-9: Inserting cage nuts 4. Secure the console switch to the rack frame, using two screws on each side. 2-8 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation Rear Rack Installation IMPORTANT: If you are installing a console switch with a 1U component, such as the 1U Keyboard Drawer Rack Option Kit, additional rack space is not required, making it a 0U installation. To install the console switch in the rear of the rack: 1. Attach the slide rail brackets to the console switch, using two screws on each slide. Figure 2-10: Attaching the slide rail brackets Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 2. Be sure that a cage nut has been installed behind the rear rail. 3. Slide the console switch with the slide rail brackets into the rail-mounting brackets already installed in the rack. Figure 2-11: Sliding the console switch into the rack 4. Secure the slide rail brackets to the rear of the rack, using one screw on each side. Figure 2-12: Securing the slide rail brackets to the rack 2-10 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation Standard 1U Installation To install the console switch: 1. Attach the slide rail brackets to the console switch, using the two screws on each side. 2. Use the template that was shipped with the component to mark the location of the mounting hardware. a. Push back the tabs (marked ) on the top of the template and place them in the correct holes in the mounting rails. b. Match up the hole pattern indicated on the sides of the template with the hole pattern on the mounting rails. c.
Hardware Installation 3. Install two cage nuts into the holes marked by the template at the rear of the rack. Figure 2-14: Installing cage nuts 4. Loosely attach the wing nuts (1) and extend the adjustable rail-mounting brackets to the desired length (2). 5. Tighten the wing nuts slightly to stabilize the adjustable rails during installation. 1 2 Figure 2-15: Adjusting rails 2-12 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 6. Insert an adjustable rail into the rack and hook the tabs into the appropriate holes at the rear of the rack, aligning the screws holes at the front of the rack. 7. Secure the rear of the adjustable rail, using one screw for each cage nut previously installed. Figure 2-16: Securing the adjustable rail 8. Secure the front of the adjustable rail to the rack, using two screws for each rail.
Hardware Installation 9. Slide the console switch into the adjustable rails and secure it to the rear of the rack, using one screw on each side. Figure 2-18: Securing the console switch to the rack 2-14 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Hardware Installation 10. Position the front cover panel and secure it to the front of the rack, using one screw on each side. Figure 2-19: Positioning the front cover panel NOTE: This installation supports the optional Switch Box Connector Kit, which provides frontal access to a 4- or 8-Port switch for a keyboard, monitor, mouse, and power cord. If desired, use this option in place of the front cover panel.
3 Cabling Cable Information Cable length affects video quality as well as keyboard and mouse data timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems give satisfactory results at the maximum length. Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Cabling Cable Locking Mechanism The keyboard and mouse cable options for the 4-Port, 8-Port, and Dual Console 8-Port units have a locking mechanism to provide a secure connection. You must use proper procedures when disconnecting these cables. CAUTION: Failure to follow proper disconnect procedures could result in damage to the cable or the unit. 1 2 3 Figure 3-1: Disconnecting the keyboard or mouse cable To disconnect the keyboard or mouse cable properly: 1. Grasp the housing (1). 2.
Cabling To insert the cable, plug it into the appropriate connector. The locking mechanism automatically locks the cable in place. Connect the cables to the switch in this order: 1. Mouse 2. Monitor 3. Keyboard This cable connection sequence is particularly important later when installing new devices to the system. The user can connect a mouse and/or keyboard to the switch when the system is running.
Cabling To connect the cables: 1. Connect the KVM cables to the appropriate console switch connectors. Note that all keyboard and mouse cables are 6-pin mini-DIN PS/2 style, and all the video cables are 15-pin VGA/SVGA style. (These connectors are located on the left rear of each of the console switches, with additional connectors on the front for the Dual Console 8-Port console switches.
Cabling 2. Decide which computer is to be connected to port 1. a. Connect the appropriate connector beneath the port labeled 1 to the mouse. b. Connect the 15-pin VGA connector to the monitor. c. Connect the appropriate connector to the keyboard. d. Bundle and label the cables for easy identification. 3. Repeat step 2 for all remaining computers to be connected to the switch box. WARNING: To reduce the risk of electric shock or damage to the equipment, do not disable the power cord grounding feature.
Cabling Connecting the Power Cable to the Dual Console 8-Port DC Switch Box Use only #18 AWG stranded wire UL 1007 or UL 1015 (not included with the console switch). The maximum length should not exceed 10 meters (32.8 feet). WARNING: Always disconnect power before changing any wiring.
Cabling + 1 + 48VDC - + 4 + 2 - 3 Figure 3-7: Wiring diagram Item Description 1 Red wire 2 Black wire 3 Green/Yellow striped wire* 4 48 V DC (to external fused 48 V DC supply) * Use chassis ground connection only. Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Cabling 1. Plug connector (1) into receptacle. Do not use ground connection through connector. 2. Insert stripped wires (2) and tighten screws (3). + 3 - 1 2 Figure 3-8: Connecting the wires Switch Box Startup Behavior It is important to turn on the console switch before turning on the computers because when the servers boot up, their drivers send device settings to the console switch.
Cabling Power up the system as follows: 1. Press the power switch located on the rear panel of the console switch to the on position. 2. Power on the computers. Computer Startup Behavior During startup, the computers send device settings to the console switch. The unit then generates standard responses to these commands and allows the computers to boot successfully without being physically connected to the keyboard, monitor, or mouse.
Cabling Making Connections Under Power The user can connect additional computers to the console switch while it is powered up. When powering the newly connected computers, the console switch recognizes them, and the user can switch to the new computers without taking any additional steps. The user can also connect the mouse and/or keyboard to the console switch while the system is powered up.
Cabling Tiered Switch Configurations In tiered systems, the user can connect additional console switches to ports on a primary unit. That is, console switches can be tiered in primary/secondary configurations to allow one primary console switch to switch between computers or other console switch units. Tiering involves linking the physical keyboard, mouse, and monitor of the secondary units to computer ports on the primary unit.
Cabling Connecting Tiers while the System is Powered Up If necessary, you can connect a primary unit to a secondary unit while the system is powered up. This technique can be used to isolate any problems with minimum disruption to the system. When plugging a primary console switch into a secondary unit, first connect the mouse and video cables, and then connect the keyboard cable. This is important because the primary unit interprets the keyboard connection as the secondary unit’s power up.
Cabling Dual Console Configuration The dual console configuration is available using either of the Dual Console 8-Port console switches. Use the same methods described previously to connect the cables to the unit. Then use the ports on the front of the console switch to connect an additional KVM. Refer to “Menu Screen” in Chapter 4 for information on switching connection modes.
4 Using the OSD On-Screen Display The On-Screen Display (OSD) is used with the 4-Port, 8-Port, and Dual Console 8-Port units. If a 2-Port console switch is being used, refer to Chapter 5, “Using the Simplified OSD.” Alternate Languages The Compaq Server Console Switch Software Utility CD contains an update to the OSD for languages other than English. Refer to the CD for information on using this utility. NOTE: Language selection is not available on the 2-Port console switch.
Using the OSD • Save the hardware settings • View information about the console switch system Additional functionality is described in this chapter under each of the screen headings. NOTE: The OSD operates independently of the computer operating system.
Using the OSD Table 4-1: Conventions for Navigating OSD Menus continued Item Function Keyboard Print Scrn Opens the OSD Selection screen.* Page Up/Page Down Pages up and down through the name and port lists. Enter Completes switch operation on the Main screen and exits OSD menus. Caps Lock Disables OSD. (Use the Shift key to change case.) Esc Closes the current screen and returns to the previous. Exits OSD from the Main screen.
Using the OSD Menu Overview The following table displays the options available from each OSD menu. Table 4-2: OSD Menu Tree Main Menu Setup Commands Scan Scan Enabled Menu Broadcast Active Flag Snapshot Set Flag Position Reset Security Version Broadcast Devices Modify Names 4-4 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Using the OSD OSD Main Screen Press the Print Scrn key to open the OSD menus. The OSD Main screen is displayed first. The Main screen lists all of the ports in the system, the associated computer names, and the status of each port. If a Dual Console 8-Port console switch is being used, an A or B next to the status symbol identifies the console switch. Figure 4-1: Main Screen Functions Button Function Alternate Method Names Sorts alphabetically by names Press the Alt + N key.
Using the OSD Primary ports have a single port number. Secondary ports have the port number of the primary console switch they are attached to followed by a dash, and then the number of the secondary port.
Using the OSD Setup Screen The Setup screen lists menu options to change configurations. Figure 4-2: Setup screen Button Function Alternate Method Scan Sets sequential or customized scan pattern Press the Alt + S key. Menu Sets display order, delay time, and cooperative or preemptive mode Press the Alt + M key. Flag Customizes the flag display Press the Alt + F key. Security Sets a password and screen saver Press the Alt + C key.
Using the OSD Figure 4-2: Setup screen continued Button Function Alternate Method Devices Establishes monitor and port settings Press the Alt + D key. Names Assigns names to computers Press the Alt + N key. Commands Screen The Commands screen lists actions the user can initiate. Figure 4-3: Commands screen functions Field/Button Function Alternate Method Scan Enabled Automatically switches video from port to port Press the Alt + S key.
Using the OSD Figure 4-3: Commands screen functions continued Field/Button Function Alternate Method **Snapshot Records current keyboard and mouse settings Press the Alt + N key. Reset Returns to mouse and keyboard default settings Press the Alt + R key. Version Views firmware version information Press the Alt + V key. * Only one user may select Broadcast Active at a time. ** Snapshot saves the mouse and keyboard information the console switch uses to boot up the computers.
Using the OSD Version Screen The user can display the version number of the console switch firmware as well as information about any auxiliary devices connected to the console switch to facilitate system troubleshooting and support. The Version screen also displays specific device information for the currently selected computer. Keyboard information includes enabled/disabled, typematic rate, LED settings, port mode, and keyboard type.
Using the OSD Reset Command The console switch stores mouse and keyboard connection and rate data and uses this information to emulate the physical mouse and keyboard. If communication between the console switch and mouse and keyboard fails, the selected server may not function. The Reset command takes the mouse and keyboard information that was saved in Snapshot and sends it to the server to re-establish connection with the mouse and keyboard.
Using the OSD To modify a device, double-click it or highlight it and then click Modify. Figure 4-5: Devices screen functions Button Function Alternate Method Modify Displays Device Modify screen to modify port settings Press Alt + M key. Defaults Uses the default device type and port settings Press Alt + D key. OK Accepts changes, closes the current screen, and returns to the previous screen Press Alt + O key. Note: Highlighted port indicates selected device.
Using the OSD Device Modify Screen Figure 4-6: Device Modify screen functions Field/ Button Function Alternate Method Standard Uses basic computer connection Press the Alt + S key. No Device Deletes this number or name from the list of computers on the Main screen if a console switch or computer is not connected to it Press the Alt + N key. continued Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Using the OSD Figure 4-6: Device Modify screen functions continued 4-14 Field/ Button Function Alternate Method 2 Port Assigns a 2-Port console switch as the secondary system Press the Alt + 2 key. 4 Port Assigns a 4-Port console switch as the secondary system Press the Alt + 4 key. 8 Port Assigns an 8-Port console switch as the secondary system Press the Alt + 8 key. OK Accept changes, closes the current screen, and returns to the previous screen Press the Alt + O key.
Using the OSD Names Screen Use this screen to identify a computer by name rather than port number. NOTE: Before assigning names to computers attached to secondary console switches, the user must first associate the secondary device with a port. After this is done, the port numbering structure is reorganized so that the secondary ports are visible to the user. Refer to the “Devices Screen” and “Device Modify Screen” sections previously in this chapter.
Using the OSD To assign a unique name to a computer: 1. Click the port number of the computer. 2. Enter the device name in the Names field. Computer names can be up to 15 characters long, including only A–Z upper and lower case, 0–9, and the dash character. Press the Backspace key or the Delete key to delete an incorrect entry. Click the cursor anywhere on the line to overtype. 3. Repeat steps 1 and 2 for each computer to be named. 4. Click OK.
Using the OSD Menu Screen Use this screen to set the display order of the computers on the Main screen. If a Dual Console 8-Port console switch is being used, use this screen to select a console switch connection mode. NOTE: Switch Mode is grayed out in single-user console switches, and Cooperative and Preemptive are not selectable. Figure 4-8: Menu screen functions Field/ Button Function Alternate Method Name Sorts computer display order by name Press the Alt + N key.
Using the OSD Figure 4-8: Menu screen functions continued Field/ Button Function Alternate Method Delay Time Enters the number of seconds to delay display to allow soft switch* Press the Alt + D key. Cooperative Has the console switch maintain the current user connection; this user will not be disconnected if another user console requests connection (default setting) Press the Alt + C key.
Using the OSD Example 1—User A is accessing computer 2-4 attached to the secondary console switch at Port 2 on the primary console switch while user B scans computers attached to the secondary console switch at Port 1 on the primary console switch. Behavior—Console switch at Port 1 is available to scan; no user is accessing it. Any key pressed at the keyboard or a mouse click stops the scanning and passes the keystrokes or mouse movements to the currently selected computer.
Using the OSD Figure 4-9: Scan screen function Field/ Button Function Alternate Method Names Sorts computers alphabetically by name Press the Alt + N key. Port Sorts computers by port number Press the Alt + P key. Sec Enters the length of time a computer is selected before the scan console switches to the next computer Press the Alt + S key. Defaults Returns to default settings Press the Alt + D key. OK Saves changes and returns to the previous menu Press the Alt + O key.
Using the OSD To set a custom scan pattern: 1. Enter the name or port number of the computer in the Name and Port boxes for the computer to be included in the scan. 2. In the Sec column, enter the number of seconds, from 1 to 255, that this computer will be selected before switching to the next computer in the sequence. 3. Repeat for each of the remaining computers to be included in the scan. 4. Click OK. The new scan pattern replaces the standard or previous custom scan pattern.
Using the OSD Flag Screen The status flag indicates the name or port number of the currently selected computer. If a Dual Console 8-Port console switch is being used, each console can have different flag attributes.
Using the OSD Table 4-4: Flag Screen Functions Field/Button Function Alternate Method Name Identifies computers by name Press the Alt + N key. Port Identifies computers by port Press the Alt + P key. Displayed Shows flag at all times Press the Alt + D key. Timed Displays flag for only 5 seconds after switching Press the Alt + T key. Flag 1, 2, 3, 4 Selects a color palette Press the Alt + 1, 2, 3, or 4 key. Opaque Has the flag cover the desktop image Press the Alt + A key.
Using the OSD Security Screen The security feature enables the user to lock the keyboard and monitor. When the keyboard and monitor are locked, the user must enter a password before resuming operation. The user can also set a time delay before the system is locked by entering the number of seconds to delay the screen saver. The user must provide a password to access the fields in the Security screen. After the correct password is entered, the other fields on the screen are activated.
Using the OSD Figure 4-13: Security screen functions continued Field/Button Function Alternate Method Time Delay Enters the number of minutes before the keyboard and monitor are locked Press the Alt + D key. Energy Sets the energy saver feature if the monitor is Energy Star compliant (see Caution) Press the Alt + E key. Screen Operates monitor in normal mode Press the Alt + S key. Test Immediately starts screen saver mode Press the Alt + T key.
Using the OSD 4. Choose Energy if the monitor is Energy Star compliant, or Screen if it is not. CAUTION: Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant. Do not use this mode if the monitor is not Energy Star compliant. 5. Click Test to view the screen saver. 6. Click OK. To blank the monitor without locking the console: 1. Delete the text in the New field and leave the box blank. 2. Select Enable Screen Saver. 3.
Using the OSD Screen Saver Test Click OK to activate the Screen Saver Test. After 10 seconds the user is returned to the Security screen. Figure 4-14: Screen Saver Test Broadcast Screen The broadcast feature enables the user to simultaneously control more than one computer in a system. This feature is useful when the user wants to ensure that all selected computers receive identical input. In a tiered system, the user can broadcast to any combination of computers on the entire system.
Using the OSD Mouse For the mouse to work accurately, all systems must have identical mouse drivers, identical desktops (that is, identically placed icons), and identical video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse movement to multiple systems may have unpredictable results.
Using the OSD To broadcast to selected computers: 1. Select the keyboard and/or mouse box to receive keystrokes and/or mouse movements. 2. Click OK. 3. Select Broadcast Active from the Commands screen to start broadcasting. To turn off broadcast mode, deselect Broadcast Active from the Commands screen. Broadcasting to Tiered Configurations In a tiered system, the user can broadcast to any combination of computers on the entire system.
Using the OSD Setting Up Computers Attached to Primary Console Switches 1. From the Main menu on the primary console switch, click Setup, Broadcast. 2. Check the keyboard and mouse for each computer that receives keystrokes and/or mouse movements, then click OK. 3. From the Commands screen, select Broadcast Active to turn on the broadcast mode for the primary console switch. 4.
Using the OSD • Add another level of security in tiered configurations • Use Snapshot to save the hardware settings at the secondary console switch • Reset mouse and keyboard information at the secondary console switch To open the Main screen at a secondary console switch: 1. Press the Print Scrn key to open the Main screen at the primary console switch. 2.
Using the OSD Performing a Soft Switch After opening the OSD menus, the user can switch between computers without having the OSD menus display. To perform a soft switch: 1. Click Setup, Menu. 2. Enter in a time to delay displaying the Main OSD menu after the Print Scrn key is pressed. 3. Click OK. 4. At the Main menu screen, enter the port number or first few letters of the computer name to establish it as unique and press the Enter key. 5.
5 Using the Simplified OSD The Simplified OSD is used only with the 2-Port console switch. Launching the OSD Press the Print Scrn key to access the KVM OSD menus. To print a screen capture displayed by a computer, use the following procedure. Printing a Screen Capture • On a computer connected to a primary console switch, press the Print Scrn key twice. The first keystroke opens Simplified OSD menus in the primary console switch.
Using the Simplified OSD Simplified OSD Selection Screen When the Print Scrn key is pressed to open the Simplified OSD menus, the first screen that is displayed is called the Simplified OSD Selection screen. Basic functions such as selecting computers and checking port/computer status are performed from this screen. The Simplified OSD Selection screen lists all the ports in the system, the associated computer names, and the status of each port. It can be organized either by port number or by computer name.
Using the Simplified OSD Simplified OSD Status Port Symbols +—Computer is connected and running x—Secondary console switch is connected and running NOTE: The Simplified OSD screens in this document are examples. The screens may vary depending on the configuration. Simplified OSD Advanced Menus Screen All commands, other than selecting computers, are performed from the Simplified OSD Advanced menus. The Advanced Menus screen contains two menus.
Using the Simplified OSD ADVANCED MENUS COMMANDS SETUP Scan Names OSD Flag Devices Security Broadcast Figure 5-3: Advanced Menus, Setup The Simplified OSD Advanced Menus screen is displayed showing the commands listed under the Commands menu. Highlighting Setup shows screen selections available for configuring the console switch. Moving the highlight with the arrow keys or mouse in either menu selects a specific command or menu screen.
Using the Simplified OSD Switching Computers 1. If the computers are ordered by the number of the port in the Simplified OSD Selection screen, enter the port number of the computer to switch to. or Use the arrow keys or mouse to select a computer. or If the computers are ordered by name, enter the first letters of the computer name to establish it as unique to select it. To identify computers by name, refer to “Assigning Unique Names to Computers” in this chapter. 2. Press the Enter key. 3.
Using the Simplified OSD To assign unique names to computers: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight Names and press the Enter key; the Port Name Setup screen is displayed. PORT NAME SETUP Port Name 1 COMPUTER 1 2 COMPUTER 2 Figure 5-4: Port Name Setup screen 3. Select the port number for which a computer name will be entered or changed. 4. Enter a name for the computer.
Using the Simplified OSD Changing Menu Attributes In the OSD Attributes screen the user can change the order of computer ports from displaying the port number to displaying the port name. Other attributes of the Simplified OSD screens, such as the position and color, can be changed to suit the particular use of the system. To change menu attributes: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight OSD and press the Enter key; the OSD Attributes screen is displayed.
Using the Simplified OSD 3. Highlight the settings to change and use the + or – keys to obtain the desired value. As the user selects different values, the effect of the changes is reflected immediately on the display. Table 5-1 describes each of the available menu attributes. NOTE: While changing Simplified OSD attributes, it is possible to scramble the menu and screens, making it difficult to correct the problem.
Using the Simplified OSD Table 5-1: Screen Appearance Settings continued To change… Select… Values Color of screen and text Background 0–7 Highlight 0–7 Text 0–7 Timing of Simplified OSD Delay Time Time in seconds the Selection screen is delayed before appearing after the Print Scrn key is pressed. Increasing delay can prevent the screen from being a distraction when performing simple computer switching operations.
Using the Simplified OSD Changing Status Flag Attributes The status flag indicates the name or port number of the currently selected computer. The user can choose to display the status flag at all times, for a few seconds after switching, or not at all. The user can also change the color of the status flag and its location on the screen. To change status flag attributes: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2.
Using the Simplified OSD Values and Effects of Settings on Flag Appearance Table 5-2: Flag Appearance Settings Setting Values Effect Enabled Flag Off Flag does not appear. Ports On Indicates selected port number. Names On Indicates selected computer by name. Ports Timed Port number displays for 5 seconds after switching. Names Timed Name displays for 5 seconds after switching. Row 0–14 Positions the flag vertically on the screen. Column 0–25 Positions the flag horizontally on the screen.
Using the Simplified OSD Scanning the Computers In scan mode, the console switch automatically switches from port to port (computer to computer). The user can scan the entire system sequentially or designate a custom scan pattern by specifying computers and durations. Placing the Switch in Scan Mode To place the switch in scanning mode: 1. From the Commands menu in the Advanced Menus screen, move the highlight to Scan. 2. Press the Enter key.
Using the Simplified OSD 3. Enter the port number of the first computer to be included in the scan. or If the computers are listed by name, enter the first few letters of the name of the first computer to be included in the scan. 4. Move the highlight to the Sec column, and enter the number of seconds this computer is to be selected before switching to the next computer in the sequence. 5. Move the highlight to the next line and repeat steps 3 and 4 for each of the remaining computers. 6.
Using the Simplified OSD 3. Enter 0 for the number of seconds. 4. Press the Delete key while in the Scan Pattern Setup screen to delete the highlighted computer and all entries below it. 5. Press the Enter key to save the settings and exit the menu; the new scan pattern replaces the standard or previous custom scan pattern. or Press the F10 key to restore default settings. or Press the Esc key to exit the menu without saving the settings.
Using the Simplified OSD Locking the Screen and Keyboard To lock the screen and keyboard: 1. In the Advanced Menus screen, move the highlight to the Setup menu. 2. Highlight Security and press the Enter key; the Security Configuration screen is displayed. SECURITY CONFIGURATION Password –––––––– New password –––––––– Repeat new –––––––– Time Delay OFF Mode SCREEN Test Figure 5-8: Security Configuration screen 3. Enter the password and press the Enter key.
Using the Simplified OSD 6. To enable the screen saver mode press the Enter key either in the Time Delay or Mode fields. or Highlight Test and press the Enter key to start the screen saver mode immediately. Table 5-3 describes the possible settings. Table 5-3: Security Configuration Settings Setting Action Password Enter current password to activate other fields. New Password Enter new password. Repeat new Re-enter new password to confirm.
Using the Simplified OSD Turning off the Screen Saver To turn off the screen saver: 1. If in screen saver mode, press any key on the keyboard and then enter the password if the console is password protected. 2. In the Advanced Menus screen, move the highlight to the Setup menu. 3. Highlight Security and press the Enter key; the Security Configuration screen appears. 4. Highlight Time Delay and select OFF. Press the Enter key.
Using the Simplified OSD Displaying Version Information To facilitate system troubleshooting and support, the user can display the version number of the switch firmware as well as information about any auxiliary devices connected to the switch.
Using the Simplified OSD Saving the Hardware Settings Whenever computers are added or removed, to or from the system, or whenever the mouse or monitor is changed, save the hardware settings. If the settings are not saved, they are lost when power is lost or turned off, and it might be necessary to reboot each computer to re-establish keyboard and mouse communication. To save the hardware settings: 1. From the Commands menu in the Advanced Menus screen, highlight Snapshot. 2. Press the Enter key.
Using the Simplified OSD Assigning Specific Device Types If the system includes one or more secondary console switches in a tiered configuration, the user must make the primary console switch aware of the secondary console switches by assigning a specific device type. In addition, if one or more of the computers in the system need a special type of monitor or other device, it may be necessary to assign that device type to the port associated with that computer. To assign a device type: 1.
Using the Simplified OSD Switching Tiered Systems To switch the Keyboard/Monitor/Mouse Switch Box to a computer that is connected to the primary through a secondary unit: 1. Press the Print Scrn key. The OSD Selection window is displayed on the monitor. 2. Enter the number of the port to which the slave unit is connected followed by a dash and the number of the port (on the secondary unit) to which the computer is connected.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique Compaq series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this series number.
Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established radio frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices For questions regarding this FCC declaration, contact us by mail or telephone: • Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 • 1-281-514-3333 To identify this product, refer to the part, series, or model number found on the product.
Regulatory Compliance Notices Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Regulatory Compliance Notices Japanese Notice Taiwanese Notice A-6 Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
B Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
C Power Cord Set Requirements The power cord set meets the requirements for use in the country where you purchased your equipment. The voltage selection switch allows you to select the appropriate line voltage for the server. Power cord sets for use in other countries must meet the requirements of the country where you use the server. For more information on power cord set requirements, contact your Authorized Compaq Dealer.
Power Cord Set Requirements Country-Specific Requirements Use Table C-1 to identify the appropriate accredited agency in your country.
D Specifications Table D-1: Compaq Server Console Switch 2-Port Specifications Dimensions Height 4.34 cm (1.71 inches) Depth 17.8 cm (7.0 inches) Width 25.4 cm (10 inches) Weight 1.47 kg (3.25 lb) Input Power Requirements Rated Voltage 100–240VAC Rated Frequency 50–60 Hz Rated Input Current .5–.
Specifications Table D-1: Compaq Server Console Switch 2-Port Specifications continued Dimensions Relative Humidity (noncondensing) Operating 20%–80% Nonoperating 5%–90% Video Modes Supported VGA, SVGA, XGA Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications Dimensions Height 4.5 cm (1.75 inches) Depth 20.3 cm (8.0 inches) Width 43.2 cm (17 inches) Weight 4-Port 8-Port Dual Console 8-Port 2.38 kg (5.25 lb) 2.38 kg (5.25 lb) 2.59 kg (5.
Specifications Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications continued Dimensions Temperature Range o o o o Maximum Ambient Operating Temperature 10 –50 C (50 –104 F) Ambient Storage and Shipping Temperature -40 –85 C (-40 –185 F) Maximum Internal Rack Temperature for the Switch Box 50 C (122 F) o o o o o o Relative Humidity (noncondensing) Operating 20%–80% Nonoperating 5%–90% Video Modes Supported VGA, SVGA, XGA Compaq Server Console
E Troubleshooting Table E-1: Video Troubleshooting Symptom Probable Cause Recommended Solution No video on any computer Loose video connection Reconnect video cable. Defective video cable Replace video cable. No power to switch or monitor Check the power switch. Reconnect the power cable. Check AC outlet for power. No video on one computer Video cable problem Tighten loose video cable connections. Replace video cable. Turn on the computer connected to that port.
Troubleshooting Table E-1: Video Troubleshooting continued Symptom Probable Cause Recommended Solution OSD colors or setup incompatible Incorrect settings in Names, Flag, or Device dialog boxes Confirm that settings in these menus are properly defined (for 2-Port also check OSD menu). In the Commands screen, click Reset (all models except 2-Port). or Reset settings to default if necessary by pressing the F10 + Enter keys (for 2-Port console switch only).
Troubleshooting Table E-2: Status Symbol Troubleshooting Symptom No or shows next to computer number or name (all models except 2-Port) Probable Cause Recommended Solution No live keyboard signal Tighten loose keyboard cable connections between the computer and the console switch. No + shows next to computer number or name (2-Port only) or Disconnect and reconnect the keyboard cable at the computer port on the console switch.
Troubleshooting Table E-2: Status Symbol Troubleshooting continued Symptom shows up on tiered port (all models except 2-Port) Probable Cause Recommended Solution Loose keyboard connection Disconnect and reconnect the keyboard cable at the computer port on the console switch. (It may be necessary to power cycle the computer if the cable is disconnected. For this reason, only perform these tests when maintenance time can be scheduled.) Replace the keyboard cable.
Troubleshooting Table E-3: Keyboard Troubleshooting Symptom Probable Cause Recommended Solution Keyboard is not working OSD Delay Time in effect Turn off Delay Time as follows: All models except 2-Port: Press the Print Scrn + Alt + S + Alt + M keys. Enter 0 secs for Delay Time. 2-Port only: Press the Print Scrn + F2 keys. Select OSD. Enter 0 secs for Delay Time.
Troubleshooting Table E-3: Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboard never worked Check cable for crossed connections. Replace keyboard cable. Disconnect and reconnect the keyboard cable at the computer port on the console switch. (It may be necessary to power cycle the computer if the cable is disconnected. For this reason, only perform these tests when maintenance time can be scheduled.) Check for maximum cable length.
Troubleshooting Table E-3: Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboards are not working on all computers Keyboard signal did work on all computers but then stopped Tighten loose keyboard cable connections between the computers and the switch. Check maximum length of console cable extensions. Replace the console keyboard. Press the Reset button on the back panel of the console switch. Keyboard signal never did work Check the keyboard console cable.
Troubleshooting Table E-4: Mouse Troubleshooting Symptom Probable Cause Recommended Solution Mouse error on boot, all computers Loose mouse cable connection Tighten loose mouse cable connections. Check for crossconnections. Incompatible or defective mouse Replace mouse with PS/2 or mouse-port compatible mouse. Loose mouse cable connection Tighten loose mouse cable connections. Defective mouse cable Replace mouse cable. Using serial port on computer Install PS/2-to-serial protocol converter.
Troubleshooting Table E-5: Switch Troubleshooting Symptom Probable Cause Recommended Solution Unit switches from one system to the next at will Scan mode initiated Halt scanning by pressing any key or moving mouse. Keyboard or mouse input appears on more than one computer Broadcast mode initiated Use OSD to exit broadcast mode. Broadcasting grayed out in OSD menus In use by another user console Request other user console to deactivate Broadcasting in their OSD Menus.
Troubleshooting Table E-6: Firmware Update Troubleshooting continued Symptom Probable Cause Recommended Solution Invalid Port Number message received after typing number Incorrect com port Check that the com port number is a numeric entry not greater than 4. Download timed out when updating firmware Cannot access port Verify that the correct port was selected. If another program is using the same port, quit the program. If a serial cable is not installed or is defective, install a new cable.
F Updating Firmware The firmware for the console switch can be updated. The application code of the console switch resides in FLASH, and therefore can be quickly and easily updated. The port communication settings are automatically configured to allow direct downloading from the connected computer. Compaq Server Console Switch User Guide COMPAQ CONFIDENTIAL Writer: Amy L.
Updating Firmware To update the firmware you need the following: • Computer running MS-DOS or Microsoft Windows 3.1 or Windows 95/98 • Available serial communications port on the computer • Standard serial cable (DB9-male) that connects between the switch and the PC computer • Firmware update To update the firmware: 1. Connect the standard serial cable to the serial jack on the PC computer and to the serial jack on the back panel of the switch. 2. Press the Print Scrn key to open the OSD menus. 3.
Updating Firmware Single Entry 7. If C is the drive to which the file is saved, at the DOS prompt enter: C:\UPDATE.EXE filename port number then press the Enter key. If data was entered correctly, a message appears on the computer notifying the user that the update is in process. 8. When the firmware is updated, a message displays: 100% Complete. Download completed successfully. Thank you for using COMPAQ products. The switch automatically reboots after the update is completed.
Index Symbols and Numbers C 2-Port unit, 0U installation 2-2, 2-5 4-Port unit, 0U rear rack installation 2-9 8-Port Dual Console unit, 0U rear rack installation 2-9 8-Port unit, 0U rear rack installation 2-9 cables connection sequence 3-3 FCC compliance statement A-4 information 3-1 length, affects quality 3-1 locking, disconnecting 3-2 cage nut, installation in rear of rack 2-10 cautions disconnecting locking cable 3-2 possible monitor damage 4-26, 5-21 Commands button 4-5 screen 4-5, 4-8 Compaq author
Index computers assigning names to 4-8 connecting additional 3-10 identify by name 4-32 names, assigning on 2-Port unit 5-6 removing 2-Port units from scan list 5-13 scanning on 2-Port 5-12 selecting on 2-Port unit 5-4 simultaneously controlling 4-8 startup behavior 3-9 switching between 4-31 switching on 2-Port 5-6 configurations alternate 3-10 sample 1-4 tiered switch 3-10, 3-11 tiered, figure 3-11 connecting tiers while the system is powered up 3-12 connections, making while under power 3-10 cooperative
Index H L hardware installation 2-1 reset switch 1-2 settings, saving on 2-Port 5-19 heel straps, using B-2 height 2-Port unit D-1 4- and 8-Port units D-2 help resources xii help, opening online 4-3 language selection 4-1 left mouse button, function 4-2 I installation 2-Port 0U 2-2, 2-5 4-Port and 8-Port side-mount 0U 2-5 cage nut in rear of rack 2-10 checklist 2-1 hardware 2-1 side-mount, securing 2-8 K keyboard conventions, OSD 4-3 enabled/disabled 4-32 LED settings, viewing 4-32 locking 4-25 lockin
Index N names assigning to computers 4-8 delete from list 4-13 sorting alphabetically 4-5 Names button 4-5, 4-8 screen 4-15 No Device selection 4-13 NVRAM 1-2, 3-9, 3-10 O online help, opening 4-3 OSD 4-1 accessing at a secondary switch 4-30 activating 4-3 functions 4-1 keyboard conventions 4-3 Main screen 4-5 mouse conventions 4-2 navigating 4-2 screen conventions 4-3 selection screen, opening 4-3 P parts proper handling B-1 storing B-1 transporting B-1 password 1-2 changing 4-25 setting 4-7 Index-4 p
Index S Scan button 4-7 screen 4-18 Scan Enabled function 4-8 scan mode, cancelling on 2-Port unit 5-12 scan pattern, setting 4-21, 5-12 screen capture, conducting 4-32, 5-1 conventions, OSD 4-3 locking on 2-Port unit 5-15 saver, setting 4-7 saver, turning off on 2-Port unit 5-17 secondary switch 4-11 assign 8-port system to 4-14 assign to 4-port system 4-14 Security button 4-7 selection screen, accessing 5-2 series number for regulatory compliance A-1 server access, securing 5-14 settings default 4-13 ret
Index V W Version button 4-9 screen 4-10, 4-32 version information, displaying on 2-Port unit 5-18 video modes supported, 2-Port unit D-2 supported modes, 4- and 8-port units D-3 switch from port to port 4-8 wall plug specifications C-2 warnings disconnect power cord before connecting cables 3-4 do not disable power cord grounding feature 3-5 rack preinstallation 2-1 website, Compaq xiii weight 2-Port unit D-1 4- and 8-Port units D-2 width 2-Port unit D-1 4- and 8-Port units D-2 wires, connecting to DC
