User guide
Troubleshooting 
Compaq Server Console Switch User Guide  E-5 
COMPAQ CONFIDENTIAL 
Writer: Amy L. Laffitte File Name: -appe Troubleshooting 
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM 
Table E-3: Keyboard Troubleshooting 
Symptom Probable Cause Recommended 
Solution 
Keyboard is not 
working 
OSD Delay Time in 
effect 
Turn off Delay Time as 
follows: 
All models except 
2-Port: Press the 
Print Scrn + Alt + S + 
Alt + M keys. Enter 
0 secs for Delay Time. 
2-Port only: Press the 
Print Scrn + F2 keys. 
Select OSD. Enter 
0 secs for Delay Time. 
Keyboard is not 
working on one 
computer 
Keyboard worked, but 
then stopped working 
Tighten loose 
keyboard cable 
connection between 
the computer and the 
console switch. 
Replace keyboard 
cable. 
Check maximum cable 
length. 
Press the Reset button 
on the back panel of 
the console switch. 
Check maximum 
length of console cable 
extensions. 
continued 










