User guide

Troubleshooting
E-6 Compaq Server Console Switch User Guide
COMPAQ CONFIDENTIAL
Writer: Amy L. Laffitte File Name: -appe Troubleshooting
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM
Table E-3: Keyboard Troubleshooting continued
Symptom Probable Cause Recommended
Solution
Keyboard never
worked
Check cable for
crossed connections.
Replace keyboard
cable.
Disconnect and
reconnect the
keyboard cable at the
computer port on the
console switch. (It may
be necessary to power
cycle the computer if
the cable is
disconnected. For this
reason, only perform
these tests when
maintenance time can
be scheduled.)
Check for maximum
cable length.
Check maximum
length of console cable
extensions.
Replace the console
keyboard.
continued