User guide
Troubleshooting 
Compaq Server Console Switch User Guide  E-7 
COMPAQ CONFIDENTIAL 
Writer: Amy L. Laffitte File Name: -appe Troubleshooting 
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM 
Table E-3: Keyboard Troubleshooting continued 
Symptom Probable Cause Recommended 
Solution 
Keyboards are not 
working on all 
computers 
Keyboard signal did 
work on all computers 
but then stopped 
Tighten loose 
keyboard cable 
connections between 
the computers and the 
switch. 
Check maximum 
length of console cable 
extensions. 
Replace the console 
keyboard. 
Press the Reset button 
on the back panel of 
the console switch. 
 Keyboard signal never 
did work 
Check the keyboard 
console cable. 
Check maximum 
length of console cable 
extensions. 
Replace the console 
keyboard. 
Press the Reset button 
on the back panel of 
the console switch. 
Tighten loose 
computer keyboard 
cable connections. 
Check computer to 
console switch cables 
for maximum length. 










