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BI-39055

MAINTENANCE MANUAL

C3 MAESTRO CONSOLE SYSTEM

INSTALLATION, SET-UP AND TESTING

TABLE OF CONTENTS

Page

GENERAL....................................................................................................................................................... 3

PERSONAL COMPUTERS ................................................................................................................... 4

Hardware............................................................................................................................................. 4

Operating System Software................................................................................................................. 4

BOARD SET-UP............................................................................................................................................. 4

LOGIC BOARD....................................................................................................................................... 4

DIP Switches....................................................................................................................................... 4

SW1 − Dual-Port Address DIP Switch........................................................................................ 4

SW2 − Interrupt (IRQ) DIP Switch ............................................................................................. 4

Firmware............................................................................................................................................. 4

Installation Into The PC...................................................................................................................... 5

PLUG-IN RS-422 BOARD (Optional) ................................................................................................... 5

AUDIO TOWER...................................................................................................................................... 5

Audio PA Board(s) ............................................................................................................................. 5

SW1 − Maximum Speaker Power Level DIP Switch .................................................................. 5

SW2 − Audio Source DIP Switch................................................................................................ 5

Audio Matrix Board............................................................................................................................ 6

SW1 − Mic Audio ALC Enable/Disable DIP Switch .................................................................. 6

I/O Board............................................................................................................................................ 6

INTERCONNECTING THE EQUIPMENT................................................................................................ 6

CEC/IMC INTERCONNECTIONS....................................................................................................... 7

Control Data Link ............................................................................................................................... 7

Remote Console Interconnections Via A 4-Wire Modem ........................................................... 8

Audio Links ........................................................................................................................................ 9

PERSONAL COMPUTER...................................................................................................................... 9

PC-To-Audio Tower Interconnect Cable............................................................................................ 9

Dispatch Keyboard ............................................................................................................................. 12

Standard PC Keyboard........................................................................................................................ 12

Video Display Monitor ....................................................................................................................... 12

AUDIO TOWER...................................................................................................................................... 12

Desk Mic (if used) ............................................................................................................................. 12

Headset Jacks (if used) ....................................................................................................................... 13

Boom/Gooseneck Mic (if used).......................................................................................................... 13

Boom/Gooseneck PTT and Monitor Switches (if used) ..................................................................... 13

Footswitches (if used)......................................................................................................................... 14

Volume Controller Box (if used) ........................................................................................................ 14

Speakers (if used)................................................................................................................................ 14

Summary of content (27 pages)

PAGE 1
LBI-39055A MAINTENANCE MANUAL C3 MAESTRO CONSOLE SYSTEM INSTALLATION, SET-UP AND TESTING TABLE OF CONTENTS Page GENERAL....................................................................................................................................................... PERSONAL COMPUTERS ................................................................................................................... Hardware..................................................................................................
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LBI-39055 TABLETABLE OF CONTENTS (Continued) OF CONTENTS Page Recorder Outputs (if used) .................................................................................................................. Pager Input (if used)............................................................................................................................ Relay Outputs (if used) .......................................................................................................................
PAGE 3
LBI-39055 3.06 (344A3564G10, 344A3565G10, 344A3567G10 and 344A3568G10) GENERAL The intent of this manual is to guide field installation and maintenance personnel through the installation, set-up and testing of a C3 Maestro dispatch console system. Figure 1 shows basic equipment interconnections. This document was developed in accordance with: • • • • • C3 Maestro (PC) application software version 3.0x (344A3922G10) • CEC/IMC Manager (MOM PC) software version 3.
PAGE 4
LBI-39055 PERSONAL COMPUTERS BOARD SET-UP In most cases, the Personal Computer (PC) used with the C3 Maestro console is delivered with the Logic Board installed, its hard disk drive formatted and MS-DOS operating system software installed on the hard disk drive. The C3 Maestro application software is also installed on the drive. Hardware LOGIC BOARD Normally, the Logic Board is configured correctly and installed inside the PC before the C3 Maestro console system is delivered to the customer.
PAGE 5
LBI-39055 application software version 3.0x requires Logic Board firmware version 3.02 (part number 344A4245G10) or later. If necessary, verify the proper EPROM is installed into U4's socket. is recommended, as it should be adequate in nearly all dispatch environments. Table 2 indicates the available settings and Figure 4 shows the 5-watt factory setting. These switches have no effect on headset earphone output levels.
PAGE 6
LBI-39055 TABLE 4 − AUDIO MATRIX BOARD MIC AUDIO ALC ENABLE/DISABLE NOTE NOTE SW2 is not present on Audio PA Board P29/5000055000. Audio source selection on this earlier board (sometimes referred to as a "Phase 1" board) is accomplished via two jumpers/plugs identified as JP1 and JP2. During normal (non-test) console operations, jumpers must be in between pins "A" and "C" on both plugs.
PAGE 7
LBI-39055 • Audio Tower-to-Boom/Gooseneck PTT and Monitor Switches (if used) • Audio Tower-to-Footswitches (if used) • Audio Tower-to-Volume Controller Box (if used) • Audio Tower-to-Speakers (if used) • PC, Video Display Monitor and Audio Tower AC Power Connections In addition, the following interconnections are required for optional equipment, if employed: • Audio Tower-to-Recorder Equipment • Audio Tower-to-Pager • • Audio Tower-to-External Equipment Controlled by Relay Form-A Contacts Au
PAGE 8
LBI-39055 FDX Jumper SLOT 8 Jumper -BIAS and +BIAS In • Out (RS422AT-P) DCE Rate = 9600 Out (RS422I-P) Originate/Answer = Originate (CEC/IMC modem) Originate/Answer = Answer (C3 Maestro modem) Configuration for the 3PXOCC1A board is: Address Switches (S1) Interrupt Jumper Modem Options V.
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LBI-39055 • • • Test Options - All Disabled (or factory defaults) Dial Line Options - (not applicable; leave at factory defaults) Speaker Options mating to one of the Audio Board's modular jacks. The other end is "pig-tailed" (unterminated) so it may be punched down to the appropriate terminals on the CEC's/IMC's punch block. If utilizing the pre-wired cables, see the Cable Assembly Diagram at the end of this manual for wire color coding.
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LBI-39055 Figure 8A − CEC/IMC-To-C3 Maestro Interconnections (Co-Located) 10
PAGE 11
LBI-39055 Figure 8B − CEC/IMC-To-C3 Maestro Interconnections (Remote And/Or RS-232) 11
PAGE 12
LBI-39055 (see LBI-39056 for details) Dispatch Keyboard The Dispatch Keyboard interfaces to the PC via circuitry on the Logic Board. Its part number is P29/7590182002 (344A3927P25). This keyboard is sometimes referred to as the "custom keyboard". AUDIO TOWER All Audio Tower-related cables should be routed out of the bottom of the case through the cut-out in the bottom of the rear door. If necessary, some or all of the cables can be routed under the case's stand and out to the front of the Audio Tower.
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LBI-39055 CAUTION MIC" on the Audio Matrix Board. The desk mic's cable is five (5) feet long. NOTE NOTE Do not over-tighten the screws on the DB-style connectors. Headset Jacks (if used) CAUTION DO NOT connect a boom or gooseneck microphone to one of the other DB-9 microphone connectors on the Audio Matrix Board. Damage to the boom/gooseneck mic's magnetic voice coil may occur.
PAGE 14
LBI-39055 contact normally-open type. The ground connections are common. B/G PTT INPUT (TOP) B/G PTT GROUND MONITOR PTT INPUT MONITOR PTT GROUND B/G PTT MON PTT Figure 9 − I/O Board Boom/Gooseneck PTT and Monitor Terminal Block Pin-Out Footswitches (if used) Two (2) female DB-9 connectors are located on the I/O Board for footswitch interconnections. "FOOTSWITCH 1" keys the desk mic and "FOOTSWITCH 2" keys the headset and boom/gooseneck mics.
PAGE 15
LBI-39055 TABLE 8 − SPEAKER CONNECTIONS SPEAKER AUDIO PA BOARD TERMINAL BLOCK LABELING SCREW TERMINALS Select #1 * SPKR A upper two Unselect #1 #1 * SPKR B lower two Unselect #2 #2 * SPKR A upper two Unselect #3 #2 * SPKR B lower two * Audio PA Board #1 is the board in the slot adjacent to the Audio Matrix Board. Audio PA Board #2 is the board in the far right-hand slot as viewed from the back of the Audio Tower. CAUTION CAUTION THE SPEAKER LEADS CANNOT BE CONNECTED TO GROUND.
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LBI-39055 TABLE 9 − RELAY CONNECTIONS BOARD TERMINAL SCREW ACTIVATION BLOCK TERMIN- METHOD LABELING ALS I/O RELAY 1 upper two console PTT I/O RELAY 2 lower two not supported Audio PA #1 RELAY 1 upper two Audio PA #1 RELAY 2 lower two Audio PA #2 RELAY 1 upper two not supported Audio PA #2 RELAY 2 lower two not supported Call Director (if equipped) As shown in Figure 1, all C3 Maestro-to-Call Director interconnections at the console are made at the Audio Tower'
PAGE 17
LBI-39055 TABLE 10 − AUDIO PA BOARD #2-TO-CEC/IMC SIGNAL DESCRIPTIONS TYPE INPUT OR OUTPUT USE Patched Radio Input Radio audio from CIM TX channel 4. This audio is heard at the telephone. CD/Operator Mic Output Telephone/operator mic audio to CIM RX channel 4. This audio is heard at the radio. TABLE 11 − I/O BOARD-TO-CALL DIRECTOR SIGNAL DESCRIPTIONS TYPE On-Hook Relay (optional) INPUT OR OUTPUT Output USE Normally-open relay contact (Form-A).
PAGE 18
LBI-39055 POWER-UP PROCEDURE The following C3 Maestro power-up procedure is recommended: 1. If the PC and/or monitor are equipped with a voltage selector switch, verify the switches are positioned correctly. The power supply within the Audio Tower automatically switches itself and therefore no voltage selection switch exists. 2. Verify all power switches are in the off position. 3. Connect the PC, video display monitor and the Audio Tower to a 120 or 230 Vac source.
PAGE 19
LBI-39055 SOFTWARE INSTALLATION AND UPGRADES As previously stated, all C3 Maestro application software is installed on the PC's hard disk drive at the factory. Refer to Ericsson GE document SRN-1000-xx which is included with a software upgrade package if a reinstallation or an upgrade is necessary. CONFIG.SYS File Contents Contents of the CONFIG.SYS file located in the root directory (C:\) are as follows. Changes are not recommended: FILES=20 BUFFERS=40 DEVICE=C:\DOS\ANSI.
PAGE 20
LBI-39055 At the PC's standard keyboard, execute the Editor program by typing EDITOR followed by an from an MS-DOS prompt. The current directory must be C:\CONSOLE. See the LBI-39056 for additional details on the use of the Editor program. If using CEC/IMC firmware version 3.x (and later) the Call Director ID setting should be made via the CEC/IMC Manager's "Console Hardware Configuration" option and then sent to the console.
PAGE 21
LBI-39055 console configurations are complete as described in the CEC/IMC Digital Audio Switch Installation, Set-Up And Troubleshooting maintenance manual, LBI-38938. See "STEP 6 - CONSOLE CONFIGURATION" in LBI-38938 for details. upload occurs. This avoids having to repeat the process for other consoles at a later time. 1. From the CEC/IMC Manager's "CEC/IMC MOM Options" main menu, select the "System Manager Data" option. This will display the System Manager data menu. 2.
PAGE 22
LBI-39055 3. From the "CONSOLE PRIVILEGE LIST UPLOAD" screen, enter the number of the console (1 - 32). 4. Select to send the privilege list data to the console. • Set-Up Procedure Saving Database Information At the C3 Maestro console, the following database information is saved automatically to the PC's hard disk drive after the last record is received.
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LBI-39055 ❏ Turn the tone off by typing the following commands. The first command will turn it off: 6770 7770 8730 3. Send Mic Audio To LINE A & LINE B Outputs ❏ If necessary, connect a headset to operator headset jack box. Verify this jack box is connected to the OPERATOR HEADSET connector on the Audio Matrix Board (#1). ❏ Terminate the Audio PA Board's (#1) LINE A balanced output terminals with a 600-ohm resistor.
PAGE 24
LBI-39055 • 4. PC and Logic Board's ability to control the crosspoint audio matrix switches on the Audio Matrix Board Test Audio PA Board #2 (if installed) If a second Audio PA Board is installed in the Audio Tower, the following procedure can be used to test it: 5. ❏ Power-down the Audio Tower and swap the #1 board with the #2 board. ❏ Power-up the Audio Tower. ❏ Repeat steps 1, 2 and 3. ❏ Power-down the Audio Tower and swap the #1 board with the #2 board. ❏ Power-up the Audio Tower.
PAGE 25
CABLE ASSEMBLY DIAGRAM LBI-39055 CONTROL DATA CABLE (100-FOOT) 19B804083P3 (Made from 19B804083, Sh. 4, Rev.
PAGE 26
LBI-39055 AUDIO CABLE (100-FOOT) 19B804083P5 (Made from 19B804083, Sh. 6, Rev.
PAGE 27
ADDENDUM NO. 1 TO LBI-39055 (PCCR) This addendum corrects several minor errors that appear in the manual. The changes are sequentially listed below: Page 10 If the console is wired as a remote console using modems and dedicated leased lines (or equivalent), Figure 8A does not indicate the location of the CEC/IMC modem⇔leased line⇔console modem equipment.