Repair Manual ID-3000 Digital Security and Identification System April 1994 Americas Business Center Technical Services 201 Burlington Road Bedford MA 01730 TEL: 1.781.386.5309 FAX: 1.781.386.
This page intentionally blank.
Polaroid ID3000 Service Manual Contents ID-3000 SYSTEM SERVICE MANUAL CONTENTS SECTION 1 GENERAL DESCRIPTION OF SYSTEM SECTION 2 SYSTEM INSTALLATION SECTION 3 DIAGNOSTICS/TROUBLESHOOTING SECTION 4 CALIBRATION PROCEDURES SECTION 5 PARTS REPLACEMENT APPENDIX
This page intentionally blank.
Polaroid ID3000 Service Manual Description SECTION 1 - DESCRIPTION Contents Page System Overview 1-3 System Hardware Components 1-5 System Functions: Make a new ID card Capture Portrait & Signature Enter Applicant Data Only Verify Applicant Reissue ID card Adjust System 1-7 1-7 1-8 1-8 1-8 1-8 1-8 Workstation Computer 1-9 Board Descriptions 1-10 Computer Keyboard 1-10 Color Monitor 1-11 Color Portrait Camera 1-12 Portrait Lighting Strobe Unit 1-12 Signature Scanner 1-13 Color Film Reco
Polaroid ID3000 Service Manual Description This page intentionally blank.
Polaroid ID3000 Service Manual Description SECTION 1 — ID-3000 SYSTEM DESCRIPTION ID-3000 System Overview The Polaroid ID-3000 System (Figure 1-1) produces highly secure, color-portrait photoidentification cards, and electronically stores text, portraits and other ID images for each applicant. ID cards consist of several elements, and may include: information about the applicant, his or her portrait, signature, fingerprints and card format elements.
Polaroid ID3000 Service Manual Description Note: Leave 12" or more between the CI-5000 Color Film Recorder and the VGA Monitor, to prevent electrical interference.
Polaroid ID3000 Service Manual Description System Hardware Components All hardware and software needed for acquiring, storing, manipulating, formatting and printing the visual elements of the ID card — and then die-cutting and laminating the card — are included in an ID-3000 System. Figure 1-2 shows the system hardware in block diagram form, and Table 1-1 explains the component functions.
Polaroid ID3000 Service Manual Description Table 1-1 ID-3000 System hardware component functions Workstation Computer Controls input & output units, stores portraits, data, signatures, and card formats; captures, manipulates and combines portraits, signatures & data with card format, for printing by the color film recorder (CI5000) or thermal printer TX1500. Can be configured to exchange data with a mainframe host. Keyboard Enters text data; communicates with computer.
Polaroid ID3000 Service Manual Description ID-3000 System Functions Simple operation is provided by monitor display of menu choices and prompts, to which the operator responds by typing appropriate answers with the keyboard. Automated diagnostics help speed identification and correction of operator errors or system malfunctions.
Polaroid ID3000 Service Manual Description Capture Portrait and Signature Permits capturing and storing the applicant’s portrait and signature so that an ID card can be made at a later time. Enter Applicant Data Only Used for entering or updating applicant data only, without capturing a portrait or signature. Verify Applicant Permits recalling previously stored applicant data, portrait and signature for review.
Polaroid ID3000 Service Manual Description ID-3000 Workstation Computer The System computer (Figure 1-4) controls the operation of all other ID-3000 System input and output hardware, and with the keyboard and monitor, provides the means for communication between the system and the operator. The computer in the ID-3000 workstation is a Hewlett-Packard Vectra Model QS/20 386*, using the 32-bit Intel 80386 microprocessor. Principal features include: 8mb Simm RAM (on HP CPU Board) 1.2mb 5.
Polaroid ID3000 Service Manual Description Board Descriptions Polaroid DSP Board — in conjunction with software algorithms, compresses images from 300 kbytes to and average of 8 kbytes. AST I/O Board — provides two serial ports and one parallel port. Matrox Illuminator Board — digitizes analog signal from the portrait video camera; sends digital signal to the Color Film Recorder (CI5000) in ID-3000F System, or Thermal Printer in the ID- 3000T System.
Polaroid ID3000 Service Manual Description 13" Color Monitor The HP D1182 Video Graphics Color Display is a high-resolution color CRT display unit with maximum screen resolution of 640 x 480. It offers minimum screen distortion and a 0.28mm dot pitch, analog video input able to display an infinite number of colors, and anti- glare silica screen coating. Power, brightness and contrast controls are located on the front panel.
Polaroid ID3000 Service Manual Description Color Portrait Camera The ID-3000 System camera (Figure 1-7), which captures the live portrait of the applicant, is a JVC TK-87OU color video camera equipped with either a 16mm (standard) or 25mm (optional) auto-iris lens. The Camera has a solid-state CCD image pickup element capable of producing excellent print quality free of latent images and distortion. Horizontal resolution is 330 TV lines. RGB primary color filter system yields excellent color reproduction.
Polaroid ID3000 Service Manual Description Signature Scanner The optional Signature Scanner captures the applicant’s signature from a specially-designed signature card. The ID-3000 system prints the signature on the identification card for added security. The ID-3000 system also stores the signature electronically for card reissue or verification. . . .
Polaroid ID3000 Service Manual Description Color Film Recorder (CFR) and Camera Back The Polaroid CI-5000 CFR (Figure 1-9) prints full-color ID card images on Polaroid instant film, from digital signals from the Matrox Illuminator Board in the System computer. (An ID3000 System equipped with a CI-5000 Color Film Recorder is designated as an ID-3000F System.
Polaroid ID3000 Service Manual Description Thermal Color Printer The Polaroid TX-1500 Color Thermal Printer (Figure 1-10) is a customer-selected output alternative to the CI-5000 CFR described earlier. An ID-3000 System equipped with a TX1500 Printer is designated as an ID-3000T System. The TX-1500 produces either one or two full-color ID card images on a single 4 x 5" (100 x 128mm) sheet. Print time is about 110 seconds after the frame button has been pressed.
Polaroid ID3000 Service Manual Description Digital Color Scanner (optional) The Digital Color Scanner is a high-speed computer peripheral which captures and digitizes images from color and black & white photographs or other reflective graphics. It accepts documents up to 4.12 by 8.50 inches. Maximum scanning area is 4 by 6 inches. The scanner uses state-of-the-art charge coupled (CCD) technology and scans at very high speeds.
Polaroid ID3000 Service Manual Description Die Cutter Die Cutters for the ID-3000 System smoothly and accurately cut the ID card(s) to proper size, from the Polaroid photographic or thermal print. They operate manually when the handle is pulled forward. Two versions are available: 1-Up CR-80 (2-1/8" x 3-3/8" ID cards) 2-Up std.
Polaroid ID3000 Service Manual Description voltage level switch for compatibility with line voltages world-wide. One Laminator model is for use with photographic prints produced by the CI-5000 CFR, another Laminator model is for use with prints produced by the Color Thermal Printer TX1500. (Units are not interchangeable in application.
Polaroid ID3000 Service Manual System Installation SECTION 2 - SYSTEM INSTALLATION Contents Page Software, Tools & Equipment required 2-3 Major Installation Steps 2-3 Powering Up the System 2-12 Loading Paper and Ink 2-13 Care & Handling of Paper, Ink and Prints 2-14 Functional Check of the System Setting Film Counter Making an Identification Card Storing a Portrait and Signature Entering Applicant Data Only Verifying Applicant Data Reissuing an Identification Card Adjusting the Card for the ID3
Polaroid ID3000 Service Manual System Installation This page intentionally blank.
Polaroid ID3000 Service Manual System Installation SECTION 2 — ID-3000 SYSTEM INSTALLATION Software, Tools and Equipment The following equipment and materials are needed for ID-3000 System installation: Multimeter Field Service Toolkit (see Section 4) Installation Toolkit ID-3000 Installation and Service Manual Calibration and Diagnostic Diskettes (may be included within the ID3000 Tools Diskette) Color Calibration Card #1B2195A Grounding strap Major Installation Steps Installation consists of the follo
Polaroid ID3000 Service Manual System Installation Laying out the installation site Sufficient space must be available to allow the layout shown in Figure 2-1. (The installation technician should call ahead to verify space availability before proceeding to the site.) Particularly important is the camera-to-subject distance. NOTE: For ID-3000F System, place CI-5000 Color Film Recorder Assembly at least 12" away from VGA Monitor to prevent electrical interference.
Polaroid ID3000 Service Manual System Installation Unpacking and assembling the system 1. Carefully unpack all system components (computer, keyboard, monitor and swivel base, portrait camera, strobe, thermal printer & power supply assembly (3000T system) or color film recorder & power supply assembly (3000F system), signature scanner (optional), color scanner (optional), power outlet strip, die cutter and laminator), and place them as shown in Figure 2-2 or some comparable arrangement.
Polaroid ID3000 Service Manual 2. System Installation Mount the monitor on the swivel base (see Figure 2-3): invert the monitor, engage front edge of base under tabs on monitor, snap pin into hole at back of base. Note: The latest monitor does not require mounting to the swivel base.
Polaroid ID3000 Service Manual 3. System Installation Assemble the color portrait camera and strobe as follows (see Figure 2-4): slip camera/ strobe bracket over camera; attach bracket to microfluid tripod head by tightening tripod screw; attach strobe to shoe on top of bracket; connect the five cables in the cable assembly to the appropriate connectors on lens barrel, strobe and back of camera.
Polaroid ID3000 Service Manual System Installation Checking computer internal connections Computer circuit boards and cables can loosen during shipping and cause malfunctions. Check them as follows before proceeding further with installation: 1. Remove the computer cover (Figure 2-6). 2.
Polaroid ID3000 Service Manual System Installation Installing cables 1. Lay out the cables, checking them against the lists below and Figure 2-7 (ID-3000F system) or Figure 2-8 (ID-3000T system), to assure that you have a complete set. 2. Connect all cables according to either Figure 2-7 or 2-8. Caution: Do not connect the surge protector/power strip power cable to AC power until all other connections are secure. Warning: To prevent connector damage, use the following procedure: 3. a.
Polaroid ID3000 Service Manual System Installation Figure 2-7 ID-3000F System Cable Connections 2-10
Polaroid ID3000 Service Manual System Installation Figure 2-8 ID-3000T System Cable Connections 2-11
Polaroid ID3000 Service Manual System Installation Powering Up the System Turn on all ID-3000 components using their individual power switches (Figure 2-9), except for the power strip/surge protector. Now plug the power strip cable into an AC receptacle and turn on the power strip switch.
Polaroid ID3000 Service Manual System Installation Loading Paper and Ink in Thermal Color Printer A paper/ink set consists of a packet of paper and an easy-to-load ink cartridge. Ink cartridges contain enough ink for the number of paper sheets in the set. Do not interchange paper and ink cartridges from different sets, or add print paper from a new set without changing the ink cartridge. Doing so may cause a paper jam and/or a poor quality image.
Polaroid ID3000 Service Manual System Installation Loading an ink cartridge 1. Open the ink cartridge door by pushing the OPEN/CLOSE button (a). 2. Move the ink lever to the down position (b), being careful not to catch your fingers in the spring. Remove the protective storage insert from the cartridge housing (but keep it for use when transporting the printer). 3. Check the tension of the film (ink paper) in the ink cartridge. If the film is loose, tighten it as shown (c). 4.
Polaroid ID3000 Service Manual System Installation Log-in and main menu display After powering up, allow five minutes for system warmup. During this time the monitor will display a series of messages as the software is automatically loaded. After the software has been loaded, the ID-3000 log-in screen will appear. At the Username prompt, type CPS and press . At the Password prompt, type Polaroid or the System ID number and press .
Polaroid ID3000 Service Manual System Installation Functional Check of the System To assure that the ID-3000 hardware and software are operating properly, the functional check consists of: - Capturing new data, a portrait and a signature*, then using them to make an identification card - Storing a portrait and signature - Entering applicant data only - Verifying applicant portrait, signature and data already stored in the system - Making an identification card from portrait, signature and data pr
Polaroid ID3000 Service Manual System Installation Setting Film Counter (ID-3000F System) 1. After logging in and with main menu displayed (see Figure 2-10), select Issue or Verify Badges and press . An ID-3000F System with a CI-5000 Color Film Recorder will then display a film tab selection screen (Figure 2-11). Insert a fresh pack of T-2000 film in the camera back and pull the black tab all the way out of the camera back. 2.
Polaroid ID3000 Service Manual System Installation Making an Identification Card 1. When the Issue and Verify Menu (Figure 2-13) is displayed, select Make a New ID (highlight that line using the up/down arrow keys, or simply type the first letter of the selection - m or M) and press ). The applicant data entry screen (Figure 2-14) will appear. Figure 2-13 Issue and Verify menu 2. Type an applicant identification number, then press to search for the applicant’s record.
Polaroid ID3000 Service Manual 3. System Installation Type in the requested applicant data (see Figure 2-15). When all data is complete and correct, press to display the signature message (if required). See Figure 2-16. (If the system has no Signature Scanner, the Input Portrait Menu — Figure 2-19 — will be displayed.
Polaroid ID3000 Service Manual 4. System Installation If your System includes a Signature Scanner, insert a signed signature card into the Scanner as shown in Figure 2-17 — signature side up, cut-corner end first. NOTE: The card should be signed with a medium point, black felt tip pen. Figure 2-17 Inserting signature card into Scanner 5. The Signature Scanner will pull the card in and then eject it, after electronically storing the signature. 6. Remove the card from the Signature Scanner.
Polaroid ID3000 Service Manual 7. System Installation The system will now display the Input Portrait Menu (Figure 2-18). NOTE: If no image appears on the Monitor, adjust the brightness control on the Monitor or refer to Portrait Camera Adjustment on page 38 of this Section. Figure 2-18 Input Portrait menu 8. Seat a person in the portrait chair and adjust the portrait camera (using the handle attached to the camera stand) for proper framing in the monitor.
Polaroid ID3000 Service Manual 10. System Installation Select Freeze from the Input Portrait menu (Figure 2-18), to freeze the video image on the monitor. The strobe will fire. (If the applicant has a very dark complexion, select Brighten before selecting Freeze.) 11. Verify that the image is frozen by moving the portrait camera while watching the monitor. NOTE: If the image does not freeze when Freeze is selected, select Freeze once or twice again.
Polaroid ID3000 Service Manual 16. System Installation When the Output Unit beeps and the front panel LED flashes, pull the white tab and then the exposed frame (yellow tab) out of the camera back.
Polaroid ID3000 Service Manual 20. System Installation Place the ID card into a pouch and insert the pouch into the protective carrier. Then insert the carrier into the laminator. NOTE: For optimum results, lamination should start within 15 seconds of peeling the photograph from the negative (step 18). 21. When the laminated card emerges from the laminator, inspect it for secure and complete lamination.
Polaroid ID3000 Service Manual System Installation Storing a Portrait and Signature 1. Select Capture Images Only from the operator’s menu. 2. Type an applicant card number, then press . The message This will be a new ID will appear. NOTE: If the system already contains data for this applicant card number, the data will appear on the screen for verification or editing. If this information appears and is correct, press and omit step 3. 3.
Polaroid ID3000 Service Manual System Installation 9. Select Freeze to freeze the video image on the monitor. 10. Verify that the image is frozen by moving the portrait camera while watching the portrait/signature monitor. NOTE: If the image does not freeze when Freeze is pressed, press Freeze once or twice again. If the image still fails to freeze, perform the Freeze/Live trouble shooting procedure in Section 3 of this manual. Then begin the functional check again. 11.
Polaroid ID3000 Service Manual System Installation Entering Applicant Data Only 1. Select Enter Applicant Data Only from the Issue and Verify menu to open the applicant category window (Figure 2-23). (Sample window — yours may be different) Figure 2-23 Applicant Category window 2. Select an applicant category to open the corresponding data entry screen (Figure 2-24). . .. Figure 2-24 Data Entry screen 3. Type the applicant’s ID card number, then press to search for the applicant’s record.
Polaroid ID3000 Service Manual System Installation NOTE: The applicant’s data appears if it is available. (A “working” message may appear while the system is retrieving the data.) If data cannot be found, the message This will be a new record will appear in the middle of the screen. Use the space bar to remove this message. Then you can either (1) re-attempt entry of the ID card number by starting step 3 again, or (2) enter new applicant data for the ID card number displayed by continuing at step 4.
Polaroid ID3000 Service Manual System Installation Verifying Applicant Data 1. Select Verify Applicant from the Issue and Verify menu to display the applicant category window. 2. Select the appropriate applicant category to bring up the data entry screen. 3. Type the applicant’s ID card number used to make the identification card in the previous section (the corresponding data should be stored in the system), then press .
Polaroid ID3000 Service Manual System Installation Reissuing an Identification Card 1. Select Reissue ID Card from the issue and verify menu to display the applicant category window (Figure 2-25). (Sample window — yours may be different) Figure 2-25 Applicant Category window NOTE: You can stop the card-issuing process at any time before card exposure begins, by pressing . This will return you to the Reissue ID Card choice. 2.
Polaroid ID3000 Service Manual System Installation The screen will display the applicant data if it is available. (Working . . . may appear while the information is being retrieved.) If the information is not available, Record Not Found appears in the center of the screen. Press any key to continue. Then you can try again to enter the ID card number and press to search again. If this still fails to produce the applicant data, press twice and select Make a New ID Card. (See page 2-13.
Polaroid ID3000 Service Manual 7. System Installation With a 2-up system, selecting Expose the first time stores the ID in memory. Actual exposure of the film occurs when Expose is selected for the second ID. If you wish to print the image when only one has been made on a 2-up system, select Force from the Exposure window. When a blank data entry screen returns, the next ID card can be made. NOTE: If no additional ID cards will be made immediately, press twice to return to the main menu.
Polaroid ID3000 Service Manual System Installation NOTE: For optimum results, lamination should start within 15 seconds of peeling the photograph from the negative. 15. When the laminated card emerges from the laminator, inspect it for secure and complete lamination. If any problems with lamination are evident, refer to “Lamination Problem Troubleshooting” in Section 3. 16. Press to return to the operator’s menu.
Polaroid ID3000 Service Manual System Installation Adjusting the Card for the ID3000 Film System These procedures should be performed at installation of any ID- 3000F System, to insure that all ID card parameters are at normal settings. 1. Bring up the issue and verify menu, select Adjust System and press to open Color Printer/Portrait Camera window (Figure 2-28). Figure 2-28 Printer/Camera Adjustment window 2.
Polaroid ID3000 Service Manual 3. System Installation Select Adjust Tint Overall and press . This will bring up the Red, Green and Blue Adjustment window shown in Figure 2-30. Figure 2-30 Tint Adjustment Colors window 4. Select Adjust Red and press . The Red settings window will open. Select 4 (normal) by using the up and down arrow keys to highlight 4 (normal), or simply type 4, and press . When you select the setting, the color selection window returns.
Polaroid ID3000 Service Manual System Installation 6. Repeat the process for Blue — select Adjust Blue, press , select 4 (normal) and press . 7. Press to return to the brightness adjustment menu. Select Lighten or Darken Entire Card and press . This will open the adjustment window shown in Figure 2-32. From this menu, select 4 (normal) and press . Figure 2-32 Lighten/Darken ID Card settings window 8.
Polaroid ID3000 Service Manual System Installation 9. Repeat the process for Green and Blue, setting them to 4 (normal) as done for Red. Press after each step. 10. In similar fashion, select Lighten or Darken Portrait, press , select 4 (normal) from window menu (see Figure 2-34) and press . Figure 2-34 Lighten or Darken Portrait settings menu 11. Lastly, select Change Processing Time, press , select 90 from the settings menu (Figure 2-35) and press .
Polaroid ID3000 Service Manual 12. System Installation To exit from this Color Printer System Settings program and save the normal settings you have just made, select Done and press (Figure 2-36).
Polaroid ID3000 Service Manual System Installation Adjusting the Color Card for the ID3000 Thermal System You can make several adjustments to the color thermal printer for optimizing ID card image quality: ID card tint ID card brightness Portrait tint Portrait brightness. In addition, you can also synchronize the color thermal printer and check the settings on the output unit front panel. Adjusting ID Card Tint Adjusting the ID card tint changes the amount of red, green or blue tint in the ID card image.
Polaroid ID3000 Service Manual 4. 38): System Installation Select Adjust Brightness and Tint to display the brightness and tint menu (Figure 2- Figure 2-38 Brightness and Tint menu 5. Select Adjust Tint Overall to display the color selection window. 6. Select Adjust Red to display the color adjustment menu (Figure 2-39): Figure 2-39 Color adjustment menu 7. Select 4 (normal) by using the up and down arrow keys to highlight the setting, then pressing the key.
Polaroid ID3000 Service Manual System Installation 9. Press the key to return to the brightness and tint menu. 10. Select Lighten or Darken Entire Card to display the brightness adjustment menu. Figure 2-40 Brightness adjustment menu 11. Select 4 (normal) by using the up and down arrow keys to highlight the setting, then pressing the key. Or if you prefer, type the number 4. When you select the setting, the brightness and tint menu returns. 12.
Polaroid ID3000 Service Manual 14. System Installation Select 4 (normal) by using the up and down arrow keys to highlight the setting, then pressing the key. Or if you prefer, type the number 4. When you select a new setting, the color selection window returns. 15. In the same way, set green and blue to 4 (normal) by repeating steps 13 and 14. 16. Press the key to return to the brightness and tint menu. 17.
Polaroid ID3000 Service Manual System Installation Note: Step 20 applies to the thermal printer when using the non-interlaced mode only. In the interlaced input mode, the Check Front Panel Settings will be displayed as shown in Figure 2-44. Note: If the system has lost synchronization with the thermal printer, turn the system OFF and power up again. Important note: Figure 2-43 has been removed because it is no longer applicable; all subsequent Figures remain as originally numbered, i.e.
Polaroid ID3000 Service Manual System Installation Adjusting the Color Portrait Camera System settings affecting the appearance of portraits captured by the portrait camera or optional video floppy player can be adjusted by system menus: Adjustment Explanation Input type Sets portrait values to match the type of camera or video floppy player installed on your system. Resolution Sets the system for the resolution of the camera or video floppy player/ copystand installed on your system.
Polaroid ID3000 Service Manual Live Hue System Installation Affects the “live” portrait displayed on the screen during portrait capture. (See Freeze Hue above for explanation of hue’s effect on portrait.) Live hue adjustment applies only to portraits from the video floppy player. A detailed explanation of each adjustment procedure follows.
Polaroid ID3000 Service Manual System Installation Selecting the Image Type Before making portrait adjustments, select the image type to which the settings will apply: ID-3000 portrait camera images or video floppy player images. 1. If the issue and verify menu is not displayed, select it from the main menu. 2. Select Adjust System to display the component selection window. 3. Select Portrait Camera to open the camera settings window. Figure 2-45 Camera Settings window 4.
Polaroid ID3000 Service Manual System Installation NOTE: If the range of 0-100 is insufficient to achieve the desired contrast, select Freeze Contrast or Live Contrast and adjust it in the same manner as Freeze Gain or Live Gain. But DO NOT adjust Freeze Contrast or Live Contrast until you have reached the limit of Freeze Gain or Live Gain. (The normal setting for Freeze Contrast or Live Contrast is about 65.) 11. Select Freeze Offset from the camera settings list.
Polaroid ID3000 Service Manual System Installation Adjusting the Signature Scanner NOTE: Before performing the Signature Scanner adjustment steps 1 - 8 below, first verify that the two switches and the thumbwheel on the Logitech Scanner are set as follows: a. Looking at the Scanner from the rear, on the left side, set the switch nearest the front (gray level or bi-level) to the / position (“a” in Figure 2-46). b.
Polaroid ID3000 Service Manual System Installation Adjustment Procedure 1. Turn on the system and log on as CPS. From the Main Menu, select Issue and Verify Badges, and from the Issue and Verify Menu, select Adjust System. 2. Next select Signature Scanner to display the instructions for adjusting the signature area (Figure 2-47). Follow screen instructions to adjust the signature. Figure 2-47 Signature box adjustment instructions 3.
Polaroid ID3000 Service Manual 6. System Installation Follow these instructions to position the rectangle around the signature area: - to move the entire rectangle, use the regular cursor up/down/left/right arrow keys. - to change the height or width of the rectangle, use the arrow keys on the numeric keypad. Be sure the Num Loc light on the keyboard is lighted ( ON). 7. When the signature rectangle is correctly sized and positioned, press .
Polaroid ID3000 Service Manual System Installation Portrait Scanner Adjustment Calibrating the Scanner Use the following steps to calibrate the scanner whenever fine horizontal lines appear on the scanned portrait (A). If these lines reappear within a week of calibration, the scanner maay require service. Contact the Polaroid Resource Center. 1. Turn the scanner power switch on. 2. Insert the white calibration card provided with the system - face-up into the scanner feed tray. 3.
Polaroid ID3000 Service Manual System Installation Adjusting the Portrait Capture Area When scanned portraits are consistently out of position or incorrectly sized, use the following procedure to adjust the area of the portrait captured by the scanner. If necessary, you can also temporarily adjust the capture area to scan photographs with incorrectly sized or placed portraits. 1. Select Adjust System from the operator's menu to open the adjust system menu. 2.
Polaroid ID3000 Service Manual System Installation 3. Select Adjust Scanned Area to display the area adjustment menu. 4. Select Adjust Scanned Area to display the capture area adjustment screen. 5. Type the dimension desired between the top edge of the photograph (or the top edge of the carrier if a carrier is being used) and the top of the captured area. If necessary, use the dimensional equivalents shown in the lower right of screen to convert the measurement units to inches or centimeters.
Polaroid ID3000 Service Manual System Installation 6. Press the Tab key to move the highlight on the adjustment screen. Then type the dimension desired between the left edge of the photograph (or the left edge of the carrier if a carrier is being used) and the left edge of the captured area. 7. Press the Tab key to move the highlight on the adjustment screen, then type the dimension desired for the width of the captured area. Note: 8. You cannot adjust the height of the captured area directly.
Polaroid ID3000 Service Manual System Installation If the size or placement of the displayed portrait requires more adjustment, press the space bar to return to the scanner adjustment menu. Then go back to step 4. 12. Select Save and Exit to save the new settings and return to the system adjustment menu. 13. Press the Esc key to return to the main menu.
Polaroid ID3000 Service Manual System Installation 3. Select Adjust Scanned Area to display the area adjustment menu. 4. Select Restore Factory Settings to restore the settings and display the message Insert Picture into Color Portrait Scanner. 5. Insert a representative photograph into the scanner as shown, then wait for the scanner to pull the photograph in and eject it. 6. Remove the photograph from the scanner, then wait for the portrait to appear on the screen.
Polaroid ID3000 Service Manual 7. System Installation Carefully view the displayed portrait. If the captured area is satisfactory, press the space bar to return to the scanner adjustment menu. Then go to step 8. If the size or placement of the displayed portrait requires adjustment, press the space bar to return to the scanner adjustment menu. Then go back to step 4 of the capture area adjustment procedure. 8. Select Save and Exit to save the new settings and return to the system adjustment menu. 9.
Polaroid ID3000 Service Manual System Installation 2. Select Color Portrait Scanner to display the scanner adjustment menu. 3. Chose Select Film Type to display the film type menu.
Polaroid ID3000 Service Manual System Installation Exiting From the System If you wish to exit the system at any time, use the following procedure: 1. From any menu, return to the main menu by pressing one or more times. 2. From the main menu, select Log Out or Shut Off System. 3. From the next menu displayed, select either Log Out or, to turn off the system, select Turn System Off.
Polaroid ID3000 Service Manual System Installation Checking Laminator Temperature Check the laminator’s built-in thermometer (Figure 2-49) for correct temperature (see below). If the temperature is outside specification, change it to the correct temperature required by rotating the adjustment pot on the end or top of the Laminator. Laminator temperatures Configuration “A” Laminators produce temperatures from 220 to 300 F, desireable for many non-Polaroid pouches.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics SECTION 3 TROUBLESHOOTING/DIAGNOSTICS Contents Signature Scanner Diagnostics Page 3-3 Troubleshooting Diagnostics 3-4 System Controllers and Adjustable Parameters Files Required for Controllers Configurable Parameters Matrox Portrait Input Matrox Preview Output CI5000 Film Printer TX1500 Thermal Printer Black & White Thermal Printer VS3000 Advanced (live/stored) Signature Scanner Support Board 3-7 3-8 3-10 3-14 3-17 3-18 3-20 3-22 3-22 3-24 3
This page intentionally blank.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Signature Scanner Diagnostics Note: before performing the Signature Scanner Diagnostics, first verify that the two switches and the thumbwheel on the Logitech Scanner are set as follows: a. Looking at the scanner from the rear, on the left side, set the switch nearest the front (gray level or bi-level) to the "/" position ("a" in Figure 3-1). b.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting Diagnostics (Signature Scanner is not working) 1. Select EXIT to DOS from the System Operation menu in the ID software. 2. If the SIS_SCAN.CNF file exists in the AWS3F or AWS3T directory, make sure that the "SIS" variable in the file is set to ON; if it is set to OFF and the application calls for a signature input use any DOS editor to delete OFF and type ON, then save the file. Make sure that the SIS_SCAN.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics The ID3000 software is set up to store images and signatures at one hard drive partition at a time. Once this partition is full, the software will automatically switch to the next partition as defined in a file called DRIVELIS.BB located in the APPS directory. This file is written by the Application Group. It should only be changed when performing a hard drive upgrade. It is recommended to use a DOS editor to add the partitions. The DRIVELIS.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics The following table which displays the approximate image storage capacity for the different hard drive sizes, is based on the following assumptions: Image Sizes: Portrait: Signature 10KB 2KB Data Record Sizes: Data Record length: PFIELD and SFIELD: Indexed fields: 512 bytes 256 bytes each 12 character ID#; two 24-byte fields Image Storage Capacity Disk size 48MB 85MB 120MB 180MB 240MB 340MB 765MB Portrait Only 2600 5700 8700 13500 19000 27100
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics System Controllers and Adjustable Parameters The Version 2 system devices like color camera, CI5000, TX1500, HP laser jet Etc. are all controlled by specific software modules in the system. These modules are called Device Controllers and there exists exactly one Device Controller for each Device/function pair.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics - Used to render a card layout in video memory of a Number 9 corp. pepper plus display adapter. POC_8514 - Portrait output controller for Paradise 8514a card. - Used to render a card layout in video memory of the Paradise 8514a display adapter Illuminator image capture board. SIS_SCAN - Signature input controller for Logitech based scanner. HOC_CI5K - CI-5000 color film recorder controller; used to print badges on the CI-5000 plus.
Polaroid ID3000 Service Manual POC_VGA Vgalut.dat Poc_vga.cnf POC_N9 Poc_n9.cnf POC_8514 P8514lut.dat Poc_8514.cnf Troubleshooting/Diagnostics - Output look up tables for the VGA output controller. Contains an ascii list of 256 levels for portrait drawing with the card language. The format is one ascii number on each line followed by a carraige return line feed. The order is: 256 - RED 256 - GREEN 256 - BLUE 256 - LUMA - Configuration file. - Configuration file.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics HOC_TP Hoc_tp.sot Hoc_tp.cnf TP_lut.dat - Screen object file - Configuration file - Lookup table/color-correction matrix file BW_TP Bwtp.sot Bwtp.cnf - Screen object file - configuration file PCS Pcsscrn.sot Pcs.cnf Pcsfilm.bb - Screen object file - configuration file - current list of supported films SIS_SCAN Sis_scrn.sot Sis_scan.cnf - Screen object file - Configuration file SUPPORT Support.cnf - configuration file WS_VERIFY Ver_ilum.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics “DOSSIERLPT”,”1"; This is the LPT number (1,2,3) of the printer port to be used for generating the DOSSIER. The normal value is 1 which indicates LPT1. “DOSSIER_DIAG_LAYOUT”,””; This value is not currently used. “HPLJ_ORIENT”,””; This value is not currently used. “HPLJ_BRIGHT”,”4"; This value controls a simple brightness adjustment for the portraits which are generated with the DOSSIER controller. The values are 0 through 7.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics PCS_PIXELFORMAT - Selects the method the CS500 controller uses to store image data in memory. Possible values: CHUNK = send the data in continuous format of red, green and blue data bytes. LINE = send scan line’s worth of red pixels followed by scan line of green and<+!><-!> then a scan line of blue. PLANE = send an entire plane of red image data followed by an entire plane of green and then a plane of blue.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics value may also be checked by application scripts to determine if the controller is activiated. Possible values: ON - All controller entry points are enabled OFF - All controller entry points are disabled PCS_RGBBUF - This variable defines the name of the RGB EMS buffer which is to be used for the scanned image.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics POC_VGA.CNF VGA output controller. CFR_LAYOUT_FILE- Card layout file to be drawn. POC_N9.CNF - NUMBER NINE graphics adapter output controller. CFR_LAYOUT_FILE Card layout file to be drawn. POC_8514.CNF - Paradise 8514a output controller. CFR_LAYOUT_FILE Card layout file to be drawn. DSP.CNF DSP_BASE_ADDRESS - Base I/O Address of the DSP Board, Was 816 in version 1 and early version 2 now moved to 312.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics LIVE_IRIS Type: string numeric The 8 bit value sent to the iris DAC for live mode. Not used for the current support board. May be used if an iris DAC is someday installed. FREEZE_IRIS Type: string numeric The 8 bit value sent to the iris DAC for freeze mode. Not used for the current support board. STROBE_RECHARGE Type: string numeric The number of seconds required to recharge the strobe. This enforces a minimum time between strobe firings.
Polaroid ID3000 Service Manual LIVE_COMP_GAIN LIVE_COMP_OFFSET LIVE_COMP_CONTRAST LIVE_COMP_SATURATION LIVE_COMP_HUE Same as above, but for live mode. Troubleshooting/Diagnostics Type: string numeric AOI_XMIN Type: string numeric AOI_XMAX AOI_YMIN AOI_YMAX Defines the area of interest in the portrait. Range is “0” to “255” for AOI_XMIN and AOI_XMAX, and “0” to “383” for AOI_YMIN and AOI_YMAX. FACE_BRIGHT Type: string numeric Enables hardware face brightener. “0” disables, “1” enables.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics FREEZE_IRIS RGB_GAIN RGB_OFFSET RGB_CONTRAST LIVE_RGB_GAIN LIVE_RGB_OFFSET LIVE_RGB_CONTRAST COMP_SATURATION COMP_HUE LIVE_COMP_GAIN LIVE_COMP_OFFSET LIVE_COMP_CONTRAST LIVE_COMP_SATURATION LIVE_COMP_HUE The following objects can only be set by directly editing the configuration file: FAST_SYNC RGB_STROBE COMP_STROBE SCRUNCHED STROBE_RECHARGE PORTRAIT_BACKGROUND_THRESHOLD PORTRAIT_BACKGROUND_ITER FACE_BRIGHT FACE_BRIGHT_VALUE FACE_BRIGHT_OFFSET
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics MOC_XOFFSET Type: string numeric MOC_YOFFSET Used to position the card on the preview screen. Can be positive or negative. Use in combination with CARD_XSIZE and CARD_YSIZE to fit the card image to the preview screen. CI-5000 FILM PRINTER CONFIGURATION FILE File Name: HOC_CI5K.CNF Objects: HOC_RESOLUTION Type: string Determines the resolution of the printable area of the film. All of the individual cards must fit within this area.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics COLOR_BALANCE Type: string Sets the color balance of the entire card by specifying the brightness of each color plane. It is a sequence of three numbers “R G B”, where R sets the Red brightness, G the Green, and B the Blue. Each number ranges from 0 to 6, with 3 being nominal, 6 twice as light, 0 half as light.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics DP_CAMERA_OVERSCAN Type: string numeric The amount (in percent) that the raster size should exceed the print area on the film. This is to allow for variations between film packs and lots of film. It is read by the calibration program CICAL. DP_CAMERA_ADJUST_X Type: string numeric DP_CAMERA_ADJUST_Y DP_CAMERA_ADJUST_Z These parameters are set by the calibration program CICAL. Normally the user would not know how to set them.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics HOC_TP_LIGHTEN_DARKEN Type: string numeric Lightens or darkens the entire card. Ranges from “0” to “6”, with “3” being the nominal value, “6” twice as light, “0” half as light. HOC_TP_COLOR_BALANCE Type: string Sets the color balance of the entire card by specifying the brightness of each color plane. It is a sequence of three numbers “R G B”, where R sets the Red brightness, G the Green, and B the Blue.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics BLACK AND WHITE THERMAL PRINTER CONFIGURATION FILE File Name: BWTP.CNF Objects: BW_TP (string): Enables BW thermal printer. ON=Enabled, OFF= disabled. BWTP_INTERLACE (string): Determines whether the printer uses an interlaced video signal (YES/NO). BWTP_REMOTE (string): Determines whether the printer is controlled by a remote button (YES/NO). BWTP_RESOLUTION (string numeric): Sets the video resolution used by the printer. Normally “640X480”.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics VER_RESOLUTION (string): Determines the frame grabber resolution during portrait capture. Available options are “640X480” (2 Mbyte board only), “512X480”, and “512X400”. Only “640X480”, which gives a 1:1 pixel aspect ratio, or “512X480", which gives a 5:4 aspect ratio, are recommended. VER_XOFFSET (string numeric): VER_YOFFSET (string numeric): Used to position the verification layout on the screen. Should be positive.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics VER_COMP_SATURATION (string numeric): Sets color saturation during live mode for NTSC cameras. Range “0” to “100”. 0 is no color. VER_COMP_HUE (string numeric): Sets hue during live mode for NTSC cameras. Range “0” to “100”. COMPARE_LIVE (string): set to “ON” when system is configured with Live Video Comparison (live/still) option. Set to “OFF” otherwise. SIGNATURE SCANNER CONFIGURATION FILE File Name: SIS_SCAN.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics to be displayed during configuration, and should not exceed the distance from the bottom of the index mark to the point where the motor must be reversed. SIS (string): ON or OFF, depending on whether or not the application uses the signature scanner. SIG_COMPRESS (string): Determines the type of compression used. For the ID2000GS or the ID3000, this should be “G3” for CCITT Group 3.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics CNF Files and Typical Contents The following indicates the default CNF file contents unless listed as customer-specific. HOC_HPLJ.CNF: ”DOSSIER_LAYOUT_FILE”,”dossiers”; “DOSSIERLPT”,”1"; “DOSSIER_DIAG_LAYOUT”,””; “HPLJ_ORIENT”,””; “HPLJ_BRIGHT”,”4"; “HPLJ_CONTRAST”,”159"; “HPLJ_CURVE”,””; “HPLJ_FONT2”,””; “HPLJ_FONT4”,””; “HPLJ_FONT5”,””; “HPLJ_FONT1”,””; “HPLJ_FONT3”,”” ; customer-specific POC_VGA.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics TAPECOMP.CNF ”SCSITID”,”7"; SCSI ID of tape drive DSP.CNF ”DSP_BASE_ADDRESS”,”312"; /* was 816 */ MIC_ILUM.CNF ”MIC_RESOLUTION”,”512X480"; “VIDEO_IN”,”RGB”; “FAST_SYNC”,”Y”; “SCRUNCHED”,”N”; should be “Y” for non-interlaced thermal “RGB_STROBE”,”YES”; “COMP_STROBE”,”NO”; “LIVE_IRIS”,”0"; “FREEZE_IRIS”,”0"; “STROBE_RECHARGE”,”11"; “RGB_GAIN”,”91"; see note above regarding automatic cal.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics The following values are optional and are used to customize chroma-keying “PORTRAIT_BACKGROUND_GAIN”,”40"; “PORTRAIT_BACKGROUND”,””; “PORTRAIT_BACKGROUND_RED”,””; “PORTRAIT_BACKGROUND_GREEN”,””; “PORTRAIT_BACKGROUND_BLUE”,””; MOC_ILUM.CNF ”CFR_LAYOUT_FILE”,”white”; “MOC_RESOLUTION”,”640X480"; “MOC_XOFFSET”,”0"; “MOC_YOFFSET”,”0"; “MOC_XSIZE”,”640"; “MOC_YSIZE”,”428"; “MOC_INTERLACE”,”N”; HOC_CI5K.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics “CARD2_YSIZE”,”762"; ; for CR-79 ; “CARDS_PER_SHEET”,”1"; ; “CARD1_XOFFSET”,”62"; ; “CARD1_YOFFSET”,”120"; ; “CARD1_XSIZE”,”870"; ; “CARD1_YSIZE”,”532"; ; for CR-80 ; “CARDS_PER_SHEET”,”1"; ; “CARD1_XOFFSET”,”43"; ; “CARD1_YOFFSET”,”84"; ; “CARD1_XSIZE”,”938"; ; “CARD1_YSIZE”,”596"; HOC_TP.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics ; “HOC_TP_CARDS_PER_SHEET”,”1"; ; “HOC_TP_CARD1_XOFFSET”,”67"; ; “HOC_TP_CARD1_YOFFSET”,”65"; ; “HOC_TP_CARD1_XSIZE”,”542"; ; “HOC_TP_CARD1_YSIZE”,”349"; VER_ILUM.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics “SIG_COMPRESS”,”G3"; “SIG_THRESHOLD”,”20"; PCS.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting the TX1500 Problem Probable Cause Corrective Action System software does not recognize the Color Thermal Printer Data connection lost Check all data cables; make sure they are properly secured and in their proper connections Make sure the COLOR_THER_PRINT variable is set to ON in all HOC_TP.CNF files.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Paper Jams When paper is jammed in the printer, the READY, INK and PRINT button lights blink at the same time. In the printer housing 1. Remove the ink cartridge (a). 2. Remove the jammed paper while turning the drum in the direction of the arrow (b). 3. Insert the ink cartridge and close the ink cartridge door. In the paper cassette area 1. Open the paper outlet door and the paper cassette door.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Belt cleaning procedure The belt cleaning plate removes dirt from the paper supply belt inside the printer. Use the belt cleaning plate before you begin to use the printer for the first time, and at routine intervals (after approximately every 200 copies). Also, clean the belt if you plan to stop using the unit for an extended period of time. In addition, use this plate when paper is not being fed, or if the paper feed is interrupted often. 1.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting the CI5000+ Problem Probable Cause Corrective Action No power/no LED Line cord defective Check incoming AC power; replace cord if necessary. Replace F1 fuse if necessary. Replace ON/OFF switch. Check power supply Check power supply voltages on J3, J4, J5, Pin 1 -12V, Pin 2 +12V, Pin 3 (GRND), Pin 4 +5V. Check logic Board test points/ voltages: TP12 (GRND), TP13 +5VDC, TP14 +12VDC, TP15 -12VDC.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting the CI-5000+ (Cont'd) Problem Probable Cause Corrective Action CI5000 performs selfdiagnostics but system does not recognize it; doesn't boot up SCSI connections are loose Check all SCSI cables to make sure they are properly connected. Film recorder SCSI board is defective Check F1 fuse on SCSI board; replace fuse or SCSI board as necessary.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics If the CI-5000 is not working properly it should be initialized again; this is done by exiting from the ID3000 menu, turning the system off, then powering up again. Another way to reset the CI-5000 is by pressing the manual RESET button located inside the Color Film Recorder Assembly output unit mounted next to the Power Connector. The manual reset can be used to expose the resident test image to verify that the CI-5000 is functioning properly.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics SCSI: Indicates the interface type between the computer and the CI-5000 FB:4M: Amount of added memory (4 Megabytes) on the Daughter Board (located on top of the Logic Board).
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting the Polaroid Color Scanner Problem Probable Cause System software does not recognize scanner Data connection lost Check SCSI cable connection; make sure SCSI chain is secured at both ends; Make sure the PCS variable is set to ON in all PCS.CNF files. Scanner fails to start when power switch is turned ON Loose or broken power connection Check all power supply wiring and AC power cord; reconnect or repair as necessary.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Camera Offset Diagnostics Problem Probable Cause Corrective Action ID cards are not die cut properly Film sheet is not correctly inserted into the die cutter Reinsert the film sheet into the die cutter; try upside down, then die cut. Software card position has changed Using the Configuration Files option in the Calibration & Setup menu, do the following.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Figure 3-1: YOFFSET for horizontal positioning; XOFFSET for vertical positioning 3-41
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting Lamination Problems Problem Probable Cause Corrective Action Bubbles along sealed edge Temperature too high Reduce laminator's heater temperature. Upper edge of finished card is extruded Temperature setting at extreme end of high side Lower temperature in proper decrements to reach desired temperature (Section 2, page 2-5). Voids along edge (incomplete seal) Temperature too low Increase laminator temperature.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting the Strobe Problem Probable Cause Corrective Action Strobe does not flash No power to strobe Make sure the output unit assembly (Film or Thermal) is turned ON. Measure DC voltage (5VDC) at the strobe power connector. If no 5Volts, check the cable connectors, power supply and its fuse; replace any if necessary. If measures 5 Volts, push the manual flashing button on the back of the strobe.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting Image Quality Problems Problem Probable Cause Corrective Action Image quality is poor; colors are off, or too light, too dark Color setting configuration changed From the system's main menu, set all values in the Adjust System and ID Printer to Normal. Select System Operation and Calibration 8Setup; then run the Image Board Calibration procedure as described in Section 4.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting Image Quality Problems (Cont'd) Problem Probable Cause Corrective Action Portrait too dark or too light Lighten/Darken in Portrait Only menu not properly adjusted for lighting conditions Adjust portrait exposure using the Lighten or Darken Portrait Only menu option in the Adjust System.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics Troubleshooting Live/Freeze Image Problems Problem Probable Cause Corrective Action Too dark or too bright Live Images Iris lens is not open Go to Live Image and turn the Live pot (marked L) on the back of either the film or thermal output assembly located closest to the VIDEO INPUT/OUTPUT connector; counterclockwise brightens the image and clockwise darkens it.
Polaroid ID3000 Service Manual Troubleshooting/Diagnostics ERROR MESSAGES Introduction to Error Messages Note to service personnel: The majority of error messages for the ID-3000 is presented on the following pages. However, you should be aware that some of these error messages and their corresponding corrective actions are intended for Software or Applications Engineers only. In these situations, individuals should not attempt to apply the recommended corrective actions.
This page intentionally blank.
Error Message Table Error no. 10 Message Error Loading Card Layout Probable cause .TOK file missing from its directory. Applications software is probably not installed. Corrective Action Locate .TOK file and add to proper directory. All *.TOK files are in the APPS directory except WHITE .TOK in the ID2DATA. Install Applications software. Incorrect path specified for .TOK file Correct the .TOK file path.
Error No. Message Probable cause Corrective action 17 Can’t Get String Width Missing font file. Verify that fonts are in the Card Layout file and correct path names have been specified. 18 Error In Font Mapping Pages Corrupted font file or EMS error. Reinstall the fonts. 19 Can’t Open Font File Missing font file. Check font paths in Card Layout file and correct if necessary. 20 Can’t Allocate Enough Memory For Fonts EMS error.
Error No. Message Probable cause Corrective action 84 DSP Driver File Corrupt (Bad Optional header) Corrupted DSP driver. Install a new copy of DRIVER.OUT from the corresponding core software. 85 DSP Driver File Corrupt (Bad Optional Header Magic Number) Corrupted DSP driver. Install a new copy of DRIVER.OUT from the corresponding core software. 86 DSP Driver File Corrupt (Bad Section Header) Corrupted DSP driver. Install a new copy of DRIVER.OUT from the corresponding core software.
Error No. Message Probable cause Corrective action 190 Support Board Initialize Error Unable to find Support Board. Run TCINIT program as described in Section 5, page 5-20. 191 Support Board Write Error Support Board is set to wrong address. Check the switches on Support Board to reflect the correct memory address. See Section 5 of Service Manual. 192 Support Board Close Error Wrong SUPPORT-BOARD ON/OFF variable in the SUPPORT.CNF file. Correct the SUPPORT-BOARD variable to ON in the SUPPORT.
Error No. Message 206 cont. 207 208 CFR Filter Wheel Error CFR Communications Error Probable cause Corrective action Faulty color film recorder. Run color film recorder diagnostics and repair or replace as necessary. Faulty color film recorder serial connection. Check serial cables and connections to film recorder. Faulty color film recorder. Run color film recorder diagnostics and repair or replace CFR or logic boards as necessary. Faulty color film recorder serial connection.
Error No. Message Probable cause Corrective action 214 CFR Pull Film Error Disconnected or loose film holder cable. Check film holder cable and reconnect or tighten as necessary. Faulty film pull button in film holder. Check film pull button and repair or replace as necessary. Film recorder turned off. Turn film recorder on. Loose or broken serial cable to film recorder. Check serial cable and connections; tighten connections or replace cable if necessary.
Error No. Message Probable cause Corrective action 252 Thermal Printer Print Error Thermal Printer is displaying error code. Check the front panel of the thermal printer. Check the counter for error display and/or any flashing light on the printer. Ready light on the thermal printer is not ON steady. 253 Thermal Priner Invalid Command Error Thermal Printer is displaying error code. Check the front panel of the thermal printer.
Error No. Message Probable cause Corrective action 400 Serial Port Timeout Film recorder turned off or serial cable disconnected. Verify that film recorder is on and the serial cable is connected. Loose or broken serial cable to film recorder. Check serial cable and connections; tighten connections or replace cable if necessary. Check CFR "ON/OFF" setting in HOC_CFR.CNF and correct if necessary. (See CNF files and Typical Contents in Section 3.) Wrong CFR "ON/OFF" setting in HOC_CI5K.CNF.
Error No. Message Probable cause Corrective action 600 Error While Initializing Bulletin Board No EMS available. Verify that EMS and the EMS driver are installed. 601 Bulletin Board Putting Object Corrupted EMS. Check available EMS memory and EMS driver. Corrupted software. Reinstall software. Corrupted EMS. Check available EMS memory and EMS driver. Corrupted software. Reinstall software. Corrupted EMS. Check available EMS memory and EMS driver. Corrupted software. Reinstall software.
Error No. Message Probable cause Corrective action 651 Nmalloc Free Chain Inconsistency Corrupted EMS. Check available EMS memory and EMS driver. Reinstall software Corrupted software. DOS EXTENDER SYSTEM FAULTS (TRAPPED BY ID SOFTWARE) 666 Unrecoverable Application Error (GP Fault) Corrupted Core Code or Applications Software. Reinstall Software; if continues, Contact the Service Center. 667 Unrecoverable Application Error (Stack Fault) Corrupted Core Code or Applications Software.
Error No. Message Probable cause Corrective action 710 Syntax Error In Card Layout ( Symbol Missing) Syntax error in card layout. Check card layout and correct errors. 711 Invalid Declaration In Card Layout (Not a Function) Called function has not been declared. Correct card layout. 712 Misplaced Break Application Software problem. Contact the Service Center. 713 Syntax Error In Card Layout (Symbol Out Of Place) Syntax error in card layout. Check card layout and correct errors.
Error No. Message Probable cause Corrective action 728 Card Layout Corrupted By External Function Internal code failure. Record events leading to error and contact the Service Center. 729 Card Layout Corrupted By Local Function Internal code failure. Record events leading to error and contact the Service Center. 730 Card Layout Symbol Table Corrupt Self-corrupting card layout. Record events leading to error and contact the Service Center.
Error No. Message Probable cause Corrective action 760 Memory Error 2 While Storing Image Internal Code Failure Record events leading to error and contact the Service Center. 761 Imge To Be Stored Has Invalid Header Internal code failure. Record events leading to error and contact the Service Center. 762 File Open Error While Storing Image Disk full. Delete unnecessary files to create more space, i.e., ERROR.LOG or any other unused directories. Check DRIVELIS.BB file. Disk error.
Error No. Message Probable cause Corrective action 783 TOG Generator: TOG File Corrupt Corrupted TOG file. Record events leading to error and contact the Service Center. 784 TOG Generator: TOG File Missing Setup error. Check setup and correct as needed. 785 TOG Generator: TOG File Checksum Error Corrupted TOG file. Record events leading to error and contact the Service Center. 786 TOG Generator: Error Updating TOG File Disk error.
Error No. Message Probable cause Corrective action 803 Image Processing Error On NTSC Buffer EMS error. Check EMS driver. Faulty image capture ("Paris") board. Run Image Board calibration and repair or replace as necessary. 804 Image Processing Error On Color Buffer EMS error. Check available EMS and EMS driver. 805 Image Board Initialization Error Faulty image capture ("Paris") board. Run Image Board calibration and repair or replace as necessary.
Error No. Message Probable cause Corrective action 824 Signature Controller Enhance Buffer Support Signature coordinates too large. Check the X and Y coordinates in SIS_SCAN.CNF and correct if necessary. (Maximum: 500 x 500.) Faulty image capture ("Paris") board. Run Image Board calibration and diagnostics and repair or replace as necessary. 825 Signature Controller Error Getting Coordinates Unable to find SIS_SCAN.CNF. Verify that SIS_SCAN.
Error No. Message Probable cause Corrective action 852 Thermal Printer Control Menu Error Applications Problem. Contact the Service Center. 853 Thermal Printer Controller Window Error Applications Problem. Contact the Service Center. 854 Therma Printer Controller Load SOT File Error Applications Problem. Contact the Service Center. 855 Thermal Printer Controller Configuration File Error Problems with Black & White Thermal Printer CNF file.
Error No. Message Probable cause Corrective action 873 Support Board Controller Bit Mask Error Comparing Bit Mask and Port number mask error. Contact Applications or Service Center. DOSSIER ERRORS 841 DOSSIER: Layout File Not Found Corrupted DOSSIER software Reload all DOSSIER related software. 842 DOSSIER: Error Displaying DOSSIER Corrupted DOSSIER software Reload all DOSSIER related software.
Error No. Message Probable cause Corrective action 901 Out Of Memory Not enough memory. Check the RAM or the computer and make sure there is 8 megabytes. 902 Putting Object on the Bulletin Board Missing BB files. Contact Applications Group or the Service Center. 903 Too Many SOTF Objects Defined Applications Problem. Contact Applications Group or the Service Center. 904 Windor Too Small Window too small for API message. Contact Applications Group or the Service Center.
Error No. Message Probable cause Corrective action 916 Data Format Error Error Checking Data Format. Contact Applications Group or the Service Center. 917 Error Opening SOT file Application Incomplete or missing. Contact Applications Group or the Service Center. 918 Error Writing SOT File Application Incomplete or missing. Contact Applications Group or the Service Center. 919 Error Reading SOT File Application Incomplete or missing. Contact Applications Group or the Service Center.
Error No. Message Probable cause Corrective action 957 PACK-REINDEX: Failed to Allocate Memory Failed on Pack and Reindex, low or bad memory Check for 8 meg of memory. 958 PACK-REINDEX: Failed to Read File Failed on Pack and Reindex. Contact Applications Group or the Service Center. 959 PACK-REINDEX: Failed to Write File Failed on Pack and Reindex. Contact Applications Group or the Service Center. 960 PACK-REINDEX: Failed to Seek Position in a File Failed on Pack and Reindex.
Error No. Message Probable cause Corrective action 978 DT ERROR: Selecting View Problem with select View from Data Transport IN Contact the Service Center. 979 DT ERROR: Getting Fields from View Problem getting fields from Database Contact the Service Center. 980 DT ERROR: Check Record Failed Record already exists in Database. Contact the Service Center. 982 DT ERROR: Transport Failed Data Transport Failed Contact the Service Center.
Error No. Message Probable cause Corrective action 995 BB Editor: Failed to Allocate Memory Problem with Porse line to get Field. Ran out of memory. Contact the Service Center. GDI ERRORS 1000 GDI Error Getting Header Pointer Problem making a pointer to the header in EMS buffer. Contact the Service Center. 1001 GDI Memory Error 1 Problem saving memory context. Contact the Service Center. 1002 GDI Memory Error 2 EMS page mapping error. Contact the Service Center.
Error No. Message Probable cause Corrective action 1511 Application Script Missing Video In. Contact the Service Center. 1512 Application Script Missing output controller. Contact the Service Center. 2001 View Manager: Search Request Cannot Be Processed Internal code failure. Record events leading to error and contact the Service Center. 2002 View Manager: Bad Range Operation Requested Internal code failure. Record events leading to error and contact the Service Center.
Error No. Message Probable cause Corrective action 2014 View Manager: The View Name Requested Does Not Exist Internal code failure. Record events leading to error and contact the Service Center. 2015 View Manager: There Is Not Enough EMS To Open the View Insufficient EMS memory. Add EMS. 2016 View Manager: Error Mapping View EMS Internal code failure. Record events leading to error and contact the Service Center. 2017 View Manager: Unable To Allocate COM Buffer Internal code failure.
Error No. Message Probable cause Corrective action 2027 View Manager: No Checkpoint Exists For The Range Internal code failure. Record events leading to error and contact the Service Center. 2028 View Manager: Could Not Checkpoint Range Disk full. Delete unnecessary files to create more disk space. Disk error. Record events leading to error and contact the Service Center. 2029 View Manager: A Range Operation Is Not In Progress Internal code failure.
Error No. Message Probable cause Corrective action 3001 An Interrupt Vector Is Missing Internal code failure. Record events leading to error and contact the Service Center. 3003 A View Control Block Is Missing Internal code failure. Record events leading to error and contact the Service Center. 3004 The Data Dictionary Open Failed Internal code failure. Record events leading to error and contact the Service Center. 3006 There Are More Databases Defined In The Views Internal code failure.
Error No. Message Probable cause Corrective action 4003 Database Not Defined In Data Dictionary Requested database not defined in the host data dictionary. Ensure the data dictionary is defined with the same name on both the host and the ID-3000 workstation. 4004 Field Not Defined In Data Dictionary Inconsistent host and ID-3000 workstation data dictionaries. Ensure the same field names are used in both dictionaries. 4005 View Not Defined In View Index Host does not recognize view name.
Error No. Message Probable cause Corrective action 4019 Range Update Cannot Change The VSAM Primary Key Update range attempting to change the primary key field. Correct the application to prevent unique fields from being updated. 4020 Field Data Format Does Not Match the Data Dictionary. Inconsistent host and ID-3000 workstation data dictionaries. Ensure the dictionaries are the same.
Error No. Message Probable cause Corrective action 5015 A Formatted Screen Definition Is Incorrect Relative field specified by the log on script does not exist. Ensure the relative field is a formatted field. ERROR CODES FOR THE SERIAL HANDLER 5200 Serial Handler: Circular Buffers Not Available Trying to find unused buffer. Check the PC I/O port and DOS configuration. 5201 Serial Handler: Memory Allocation Failure Can not allocate free memory. Check the computer memory configuration.
Error No. Message Probable cause Corrective action ERROR DEFINES FOR THE IMAGE COMPONENT ERROR 30000-30999 30001 LL Image: Error On GET_OBJECT ( ) Internal code failure. Record events leading to error and contact the Service Center. 30002 LL Image: Error On PUT_OBJECT ( ) Internal code failure. Record events leading to error and contact the Service Center. 30003 LL Image: Error On Finding An Image Physical Definition File Pfield variable in the .
Error No. Message Probable cause Corrective action 30015 LL Image: Undefined Image Type Corrupted Image file Reload the .PHY and .VUE files. 30016 LL Image: Invalid Image Storage Type Corrupted Image file Reload the .PHY and .VUE files. 30017 LL Image: Logical drive Name Too Long In .PHY Corrupted .PHY file Reload the specified .PHY file from the Customer Application Disk to the database directory. 30018 LL Image: Image File Name Too Long Corrupted .PHY file Reload the specified .
Error No. Message Probable cause Corrective action 30027 LL Image: Drive Search List Is Invalid Wrong logical drive was entered in Drivelis.bb Enter a valid logical drive in the last line of Drivelis.bb file and reboot the system . 30028 LL Image: Cannot Create Destination Directory Wrong logical drive was entered in Drivelis.bb Enter a valid logical drive in the last line of Drivelis.bb file and reboot the system.
Error No. Message Probable cause Corrective action 6005 DBC3+: Invalid Index Specification Or Corrupt Index File Invalid index file specified by .PHY. Check .PHY and correct the index file name. Corrupted index file. Reindex the database files (use Reindex Database Files on the file maintenance menu). Invalid index file specified by .PHY. Check .PHY and correct the index file name. Corrupted index file. Reindex the database files (use Reindex Database Files on the file maintenance menu).
Error No. Message Probable cause Corrective action 3053 DBC3+: Index Operation Failed No disk space remaining in current working directory. Check available disk space in directory used for database storage and delete unused files. Protection problem on network. Check the network protection rights for the current user. 3054 DBC3+: Memory Allocation Failure Internal code failure in viewmanager or database server. Record events leading to error and contact the Service Center.
Error No. Message Probable cause Corrective action 3064 The Record Has Changed, It Must Be Re-read This application record has been changed by another ID3000 workstation. Return to the data entry screen and retrieve the record again. 3065 A Duplicate ID Has Been Detected In The Database Import. Use QUERY/BROWSE or DBASE to delete one record that does not have PField/SField. 3066 DBC3+: There Is No Current Record In The Database Update requested for a record that does not exist.
Error No. Message Probable cause Corrective action 11705 Menu: Loader Program Not Found, No Transfer Address V2LOADER.EXE not in memory. Check the batch files and system startup configuration, and correct any errors. IMAGING ERRORS 1100 DSP Timeout DSP driver disabled during operation. Reboot system to reload the driver. Verify the correct DSP address in DSP.CNF; see CNF files and Typical Contents in Section 3. 16502 Audit Log Write Failure Internal code failure. Contact the Service Center.
Error No. Message Probable cause Corrective action 3157 Tape Component Never Opened Missing or corrupted TAPECOM.CNF file. Reload or reinstall TAPECOMP.CNF file in ID2DATA directory. 3158 TAPE: Bad Field Reference Index is wrong. The database from tape and drive are different. 3159 TAPE: Field Count Mismatch Internal error. Contact the Service Center. 3160 Write Failure on Tape Write failure. Check the Read Only switch or tape. 3161 TAPECOMP.SOT Missing Missing or corrupted TAPECOMP.
Error No. Message Probable cause Corrective action 3178 Tape Mode Failure Internal code failure. Contact the Service Center. 3179 Bad Object Length on Tape Internal code failure. Contact the Service Center. 3180 The Specified View is Not Available Internal code failure. Contact the Service Center. 3181 Bad Header on Tape Internal code failure. Contact the Service Center. 3182 Tape Operation Aborted Internal code failure. Contact the Service Center.
Error No. Message Probable cause Corrective action 25040 Could Not Load Scanner Screen File Missing or bad PCSSCRN.SOT file. Reload or reinstall PCSSCRN.SOR in the ID2DATA directory. 25045 CS-500 Not Calibrated Color scanner is out of calibration. Turn system OFF. Turn the color scanner ON and perform White Card calibration. 25050 CS-500 Timeout While Trying to Grab Image Loose cables. Turn system OFF and ON again and scan a new image.
Error No. Message Probable cause Corrective action 8028 Viewmgr_fine_good_key Failed Internal error. Contact the Applications Group or Service Center. 8029 Viewmgr_establish_range Failed Internal error. Contact the Applications Group or Service Center. 8030 Viewmgr_expand_range Failed Internal error. Contact the Applications Group or Service Center. 8031 Could Not Open Template File Internal error. Contact the Applications Group or Service Center.
Error No. Message Probable cause Corrective action 1160 Could Not Allocate Work Buffer for GIF Conversion No longer supported. Contact the Service Center. 1162 Could Not Allocate CGA Memory Buffer No longer supported. Contact the Service Center. 1164 Could Not Create GIF File No longer supported. Contact the Service Center. 16500 Audit Log Not Initialized Image Namer: File No longer supported. Contact the Service Center. 16501 Audit Log Data Line Too Long No longer supported.
Polaroid ID3000 Service Manual Calibration Procedures SECTION 4 — ON-SITE CALIBRATION PROCEDURES Contents Page Introduction and Purpose 4-3 Tools and Equipment Required 4-3 Electrostatic Discharge Warning 4-3 CI-5000 Film Recorder Calibration 4-4 CI-5000 Film Recorder Assembly Calibration 4-16 Illuminator Board Calibration 4-20 Camera Focus Calibration 4-23 Signature Scanner Calibration 4-24 4-1
This page intentionally blank.
Polaroid ID3000 Service Manual Calibration Procedures SECTION 4 — ON-SITE CALIBRATION PROCEDURES Introduction and Purpose of Procedures The following calibration procedures must be used whenever a CI-5000 Color Film Recorder, color portrait camera, Matrox Illuminator board or strobe unit is replaced in the ID-3000 system, or whenever a diagnostic procedure indicates the need for recalibrating any of these system components.
Polaroid ID3000 Service Manual Calibration Procedures CI-5000 Film Recorder Calibration A. Electrical/Final Assembly Alignment of the CRT Setup: 1. Disconnect power cable from the Color Film Recorder Assembly. 2. Remove Camera Post Assembly and Output Unit cover. 3. Remove the six screws from the backplate of the Color Film Recorder Assembly. Slide the backplate up one set of holes, so that the bottom holes in the backplate line up with the middle holes in the case, and replace four screws.
Polaroid ID3000 Service Manual Calibration Procedures 5. Install the system Camera Back on the color film recorder (see Figure 4-2). 6. Insert the Final Assembly Alignment Gauge into the Camera Back (Figure 4-2).
Polaroid ID3000 Service Manual Calibration Procedures WARNING: Most of the following steps must be done with the power ON. USE EXTREME CAUTION TO PREVENT ELECTRICAL SHOCK! Procedure: 1. Turn the power ON and log on as CPS. From the main menu select System Operations and press . 2. From the next menu select Calibration & Setup and press . Then select Film Recorder and press . A full white screen will appear. 3.
Polaroid ID3000 Service Manual 7. Calibration Procedures Visually inspect the tennis court to be sure it is properly centered horizontally and vertically. Be sure the image is not tilted. If the tennis court is significantly out of center alignment, check the camera back for a loose mirror. Reposition and secure the mirror, if necessary. 8. If the image is tilted, loosen the bracket on the CRT tube and turn the yoke to square the image with the face of the CRT (see Figure 4-4).
Polaroid ID3000 Service Manual 9. Calibration Procedures The displayed image should coincide with the scribed lines in the center of the gauge. The outside image lines should fall within the two scribed lines along the perimeter of the gauge (see Figure 4-5).
Polaroid ID3000 Service Manual Calibration Procedures IF THE ABOVE ALIGNMENT IS NOT DISPLAYED, DO THE FOLLOWING: 1. Adjust R7 on the Monitor Board to fine-tune horizontal centering (see Figure 4-3). 2. Adjust R27 on the Monitor Board to fine-tune vertical centering (Figure 4-3). 3. Adjust R48 on the Monitor Board to obtain proper vertical height (Figure 4-3). 4.
Polaroid ID3000 Service Manual B. Calibration Procedures Autoluminance Adjustment Always perform this adjustment when replacing the Logic Board or Monitor Board. Setup: Turn on the CI-5000 and allow it to warm up for at least 15 minutes. To prevent ambient light from affecting the readings, cover the CI-5000 during these adjustments. Procedure: The objective is for the Gentest to have a reading of 200 with the Photometer level at 6.0 f-l (or 3.0 mV +_0.1 mV). 1.
Polaroid ID3000 Service Manual Calibration Procedures 6. To end dark current adjust, press to return to the previous menu.
Polaroid ID3000 Service Manual C. Calibration Procedures COS Adjustment This adjustment is done to achieve uniform brightness between the four corners and the center of the CRT screen. It should be performed whenever the Monitor or Logic Board is replaced. Procedure: The objective is to set Horizontal pot R38 (Figure 4-7) for 1500 mV measured at E4 (green wire at CRT cap).
Polaroid ID3000 Service Manual 4. Calibration Procedures To obtain proper signal, set the oscilloscope to AC Coupled and to 20 usec at 200 mv/div. Check resistor R40 on the monitor board. It should be 10K ohm, 1/4 watt. If it is not, replace the exisitng resistor with a 10K ohm, 1/4 watt resistor. Then set Horizontal (R38) for 1500 mV (1.5V) p-p. Refer toFigure 4-8 The signal could go up to 16500 mV in order to achieve a constant brightness in the ID card (no dark corners).
Polaroid ID3000 Service Manual D. Calibration Procedures Electrical Focus Adjustment (done at depot facilities only) Setup: Bring up the tennis court pattern by selecting DP.GTI from the Gentest menu. Procedure: 1. Install the CRT collimator on the CI-5000, using the thumbscrews to secure it (see Figure 4-9). 2. Turn the focus wheel on the collimator while looking through the collimator eye piece.
Polaroid ID3000 Service Manual E. Calibration Procedures Taking a Test Picture Procedure: 1. Select Expose Gentest Image from the main menu. Press More Images . 2. Scroll down the Gentest image menu and select DP.GTI . 3. Enter the serial number from the CI-5000 and press (the serial number is located on the right side of the CI- 5000 as you face it from the rear). 4. The screen will instruct you to Prepare Camera for Exposure. Pull out the dark slide from the film pack. 5.
Polaroid ID3000 Service Manual Calibration Procedures CI-5000 Color Film Recorder Assembly Calibration (ID-3000F Systems) Purpose The following procedure calibrates the complete color film output assembly and the illuminator board in the computer, to assure correct size, color and focus in the final ID card image. Procedure 1. Turn on the system and log on as CPS. From the Main Menu, select System Operations. 2. From there select Diagnostics, then Film Recorder.
Polaroid ID3000 Service Manual 5. Calibration Procedures When the Working . . . message disappears and Enter Calibration Data is high lighted, the chart is ready. From the Camera Back, pull the white tab, then the yellow tab to start the film processing Timer. NOTE: This is an illustrative example only, to show how tick marks are counted. Your calibration print may have different tick mark counts. Nominal values of R, G and B are about 35 +_3. 6.
Polaroid ID3000 Service Manual Calibration Procedures NOTE: If the system cannot calibrate itself, the following message will be displayed. Should this occur, go to (Page 4-7, step 1-11of the Alignment procedures and The Size of Image Adjust; enlarge the image with the outside borders of the alignment template); otherwise continue with step 7 below. 7. Now repeat the entire procedure (steps 4 - 6) for accuracy.
Polaroid ID3000 Service Manual Calibration Procedures as their respective value ranges from black to very bright. The Linearity Test prints the tennis court pattern of eight circles of two different sizes as shown below, to check CRT linearity. Distance A should equal distance B within 1/16", and C should equal D within 1/ 16". Moreover, the circles should be round and not elliptical. If these characteristics are not present, linearity should be corrected (see steps 1 11 on page 4-7).
Polaroid ID3000 Service Manual Calibration Procedures Illuminator Board Calibration 1. Turn on the system and log on as CPS. Adjust the Monitor contrast and brightness settings to give a normal-appearing display. Make sure that all options in the Adjust System are set to Normal. From the main menu select System Operations, then Calibration and Setup, then Image Board. NOTE: The Illuminator Board Calibration Program can also be run from the DOS prompt as MCAL. 2. At the Camera Type window, select RGB.
Polaroid ID3000 Service Manual Calibration Procedures Be sure the camera distance is correct (60" with a 16mm or 25mm lens), and that the camera is aimed perpendicular to the card. The white rectangle in the upper left corner will appear slightly yellow. All colors should be clearly visible on the monitor, and not so dark that they cannot easily be differentiated. If they are too dark, adjust the Live pot at the rear of the CI-5000 Assembly or TX-1500 Assembly (access is through the hole on the left).
Polaroid ID3000 Service Manual Calibration Procedures 8. If the value is still not with +5 units of 200, repeat the procedure. 9. When the desired value has been obtained, select Done. The program will return to the Calibration Menu screen. 10. Select Automatic Calibration, then Freeze, then Done. 11. The program will now perform the automatic calibration, during the next two minutes or so. The outlines within the rectangles should be clearly visible. 12.
Polaroid ID3000 Service Manual Calibration Procedures Camera Focus Calibration 1. Turn on the system and log on as CPS. From the main menu, select Issue and Verify Badges, and from the issue and verify menu, select Adjust System. 2. Press to open the component selection window. From this menu, select Portrait Camera and press to open the camera settings window. 3. Now select Live Gain from the settings menu and press . NOTE: Be sure you have a live signal on the monitor.
Polaroid ID3000 Service Manual Calibration Procedures .Signature Calibration Note. Before performing the Signature Scanner calibration, first verify that the two switches and the thumbwheel on the Logitech Scanner are set as follows: a. Looking at the Scanner from the rear, on the left side, set the switch nearest the front (gray level or bi-level) to the "/" position ("a" in Figure 4-11). b.
Polaroid ID3000 Service Manual Calibration Procedures Perform the Capture Area Size Adjustment described on page 2-44. To adjust the motor speed, use the Adjust Camera Control option from the Signature Scanner menu to repeatedly scan the signature while adjusting the motor speed pot. The speed is adjusted correctly when the LED on top of the Scanner (near the Logitech logo) turns steaady green. If the LED is blinking, turn the pot R19 on the signature board clockwise until the LED becomes steady.
This page intentionally blank.
Polaroid ID3000 Service Manual Parts Replacement SECTION 5 — ON-SITE PARTS REPLACEMENT Contents Page Replacing the Portrait Camera 5-3 Replacing the TX-1500 Printer & Power Supply Assembly 5-5 Replacing the CI-5000 Recorder & Power Supply Assembly 5-8 Replacing the Keyboard 5-10 Replacing the Signature Scanner 5-11 Replacing the Color Scanner 5-12 Replacing B/W Thermal Printer 5-13 Replacing the Computer 5-14 Replacing the Computer Circuit Boards 5-15 Replacing the Computer Tape Drive 5
This page intentionally blank.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Portrait Camera 1. Unpack the new portrait camera and save all packing materials. Verify that the switch in the lower left corner of the rear panel of the new camera is set to the right-hand position (see Figure 5-1). Figure 5-1 Set Camera Switch to right-hand position 2. Shut off the power switch on the CI-5000 Assembly or the Thermal Printer Assembly. 3. Disconnect the cables from portrait camera. 4.
Polaroid ID3000 Service Manual 5. Parts Replacement Remove the two covers on the new camera by unscrewing the six screws; make sure the Automatic Gain switch is OFF (Refer to Figure 5-3A for switch positions. Figure 5-3 Remove auto-iris lens and mount on replacement camera 6. Remove the auto-iris lens from the portrait camera (Figure 5-3) and install it on the replacement camera. Figure 5-3A Remove the two covers on the camera 7.
Polaroid ID3000 Service Manual Parts Replacement Replacing the TX-1500 Color Thermal Printer & Power Supply Assembly 1. Unpack the new TX-1500 Printer and save all packing materials to use in returning the old printer. 2. Unplug all cables from the rear of the Printer. 3. While supporting the Camera Post, remove the two thumbscrews holding the Post to the Printer (Figure 5-4). Put the Post, Camera and Strobe in a safe, protected place. Figure 5-4 Removing thumbscrews from Camera Post 3.
Polaroid ID3000 Service Manual 6. Parts Replacement Remove the four screws “F” holding the inner Chassis Adapter to the rear of the Printer (see Figure 5-6); set the Adapter aside. Figure 5-6 Removing the Chassis Adapter from rear of Printer 7. Remove the Printer Cover by removing five screws “G” (two from each side, one from the rear — see Figure 5-7). Lift the rear of the Cover slightly while pushing the sides outward, then slide the Cover back and off.
Polaroid ID3000 Service Manual 8. Parts Replacement Remove the two Allen head screws holding the Post Mounting Bracket to the side of the Printer chassis (see Figure 5-8). Figure 5-8 Removing Post Mounting Bracket from Printer chassis Reassembly 1. Perform steps 1 - 8 in reverse order, installing the parts removed from the old Printer Assembly on the new Printer, reconnecting all cables, black and white power wires to terminal strip, and power ground to chassis tie point.
Polaroid ID3000 Service Manual Parts Replacement Replacing the CI-5000 Color Film Recorder 1. Unpack the replacement Color Film Recorder and save all packing materials for return shipment of the old CI-5000. 2. Turn the system off, using the switch on the power strip. 3. Disconnect cable from the CI-5000 Assembly backplate. 4. Remove the two thumbscrews holding the camera mounting post (Figure 5-9); set the post, camera and strobe aside in a safe place.
Polaroid ID3000 Service Manual Parts Replacement 10. To remove the Color Film Recorder from the Assembly, remove the six mounting screws f rom the underside which secure the CFR chassis to the Assembly base. 11. Slide the Color Film Recorder out horizontally from the rear, being careful not to damage components during removal. 12. Remove the memory daughter board on top of the logic board. 13. Remove the EPROM chipsVer 2.08 from the defective CI5000. (Make a note of where the even and odd chip go.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Keyboard 1. Shut off the computer. 2. Unplug the keyboard cable from the rear of the keyboard (Figure 5-10). Figure 5-10 Keyboard cable connection on back of keyboard 3. Unpack the replacement keyboard. 4. Connect the keyboard cable to the back of the keyboard. 5. Power up the system according to the operating instructions. 8. Repackage the replaced keyboard (Figure 5-11) for return shipment.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Signature Scanner 1. Unplug all cables from the rear of the defective c\scanner 2. Unpack the new signature scanner and save all packing. 3. Remove the cover from the scanner and check all switches and connectors in the unit. (See Figure 5-12) 4. Perform the Signature Calibration Procedure (Page 4-22).
Polaroid ID3000 Service Manual Parts Replacement Replacing the Color Scanner 1. Unplug the power and SCSI cables from the back of the defective color scanner. 2. Unpack the new CS-500i Color Scanner. Save all the packaging. .3. The CS500i scanner should be set up as SCSI device ID4. The SCSI ID switch is located .on the back of the scanner, near the SCSI connectors. If the switch is not set at 4, set it at 4 now. 4. Connect both the SCSI cable and the power cable. 5. Turn ON the scanner.
Polaroid ID3000 Service Manual Parts Replacement Replacing the B/W Sony Thermal Printer Unpack the B/W Thermal Printer and save all the packing materials. Leave all switches set to the factory setting.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Computer 1. Shut off the entire ID-3000 system according to the operating instructions. 2. Unplug the computer power cable from the back of the computer. 3. Disconnect all other cables from the back of the computer. 4. Carefully unpack the replacement computer. NOTE: Install hard drive, tape drive and any new circuit boards or boards out of the computer being replaced before proceeding further.
Polaroid ID3000 Service Manual Parts Replacement Replacing Computer Circuit Boards Follow the steps below to replace any of the following computer circuit boards: Support board with Signature Scanner board (if Signature Scanner is used) DSP Data Compression board AST I/O Mini board DigiBoard DigiChannel PC/4 (optional) Illuminator board (see procedure on page 5-20) VGA board FD 885 or 885M SCSI Controller board HP CPU board Network interface board (optional) CAUTION: Be sure to use a ground strap.
Polaroid ID3000 Service Manual Parts Replacement Figure 5-16 Board locations in HP Vectra QS/20 computer 5. Carefully unpack each board to be installed and handle the boards by their edges whenever possible.
Polaroid ID3000 Service Manual Parts Replacement Figure 5-17 Support Board with optional Signature Scanner Board Figure 5-18 DSP Data Compression Board 5-17
Polaroid ID3000 Service Manual Parts Replacement Remove jumper on all (*) when using Digiboard with the system. Figure 5-19 AST I/O Mini board CAUTION: Capacitor on edge of Board is easily damaged/dislodged.
Polaroid ID3000 Service Manual Parts Replacement Figure 5-21 Illuminator Board (See procedure on page 5-17 when replacing the Illuminator Board) Figure 5-22 Paradise VGA Board 5-19
Polaroid ID3000 Service Manual Parts Replacement Figure 5-23 FD 885 SCSI and Floppy Controller Board Figure 5-24 FD 885M SCSI & Controller Board See Appendix A for jumper settings and cable information 5-20
Polaroid ID3000 Service Manual Parts Replacement Figure 5-25 HP CPU Board with 4 mb Simm RAM Figure 5-26 Inserting a PC board in the computer 6. Locate the correct slot for the board being replaced (Figure 5-26). 7. Handling each board only by the edges (do not touch board components or edge connectors), carefully align each board edge connector with its slot, then gently and firmly press downward to slide the edge connector into the slot connector (Figure 5-26).
Polaroid ID3000 Service Manual Parts Replacement NOTE: If the Illuminator board has been replaced, power up the system. The system may display the Illumination Board Configuration Error message. If it does, go to DOS and do the following: a. Be sure TCEINIT.EXE and TCEDRV.SYS are found in C:\TCEUTIL. (There are copies on the ID-3000 disk 3 in the \TCEUTIL directory.) In systems earlier than Version 2.3, they are also on the Matrox Rev 3 Update Disk. b. Be sure the following line is in C:\CONFIG.
Polaroid ID3000 Service Manual Parts Replacement Press to go to the MAIN MENU and: select DISPLAY CONFIGURATION select SINGLE SCREEN MODE select SINGLE SCREEN MODE ENABLED select VGA SELECT select VGA TYPE 2 select SCREEN SIZE select 640x480 select OUTPUT MODE select NON-INTERLACED OUTPUT select VIDEO OUTPUT LEVEL (rev.
Polaroid ID3000 Service Manual d. 10. Parts Replacement Now reboot the system, log in and perform the Illuminator board calibration procedure in Section 4 before proceeding to the next step. Perform the functional check in Section 2. NOTE: Install each board initially in its designated slot (see Step 5). If the board does not operate properly in its designated slot, try it in a different, spare slot before deciding it is faulty. 11. Shut off the computer and replace the cover (Figure 5-27). 12.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Computer Tape Drive 1. Turn the computer power switch OFF and unplug the power cord. 2. Remove the computer cover (see Figure 5-15). 3. Depress the latches on each side of the floppy drive (Figure 5-28) and slide the floppy drive half way out of the top shelf. Make a written note of the orientation of the cable connectors, unplug them and remove the floppy drive. Figure 5-28 Removing Floppy Disk Drive 4.
Polaroid ID3000 Service Manual Parts Replacement For Archive Viper tape drives only: a. The factory configuration of this tape drive has only two jumpers installed — three additional jumpers (not provided with the drive) must be added. b. Install and/or reconfigure the existing jumpers as shown: Figure 5-29 Archive Viper Tape Drive jumper settings For Cipher 150 MB tape drives only: a. The factory configuration of this drive has three jumpers installed on jumper set J5 and none on J4.
Polaroid ID3000 Service Manual Parts Replacement Replacing the Computer Hard Disk Drive 1. If the hard disk drive being replaced is inoperable, omit this step and go directly to step 2. If the drive is operable, however, be sure to first back up the APPS directory, database directory and AWS directory. NOTE: If the customer has a tape drive, make a backup of the entire hard disk. 2. To remove the defective hard disk drive: a. Turn the computer power OFF and unplug the power cord. b.
Polaroid ID3000 Service Manual d. Now depress the latches on the sides of the tape drive, slide it half way out (Figure 5-33), record the orientation of the cable connectors, unplug cables and remove tape drive. Figure 5-33 e. Parts Replacement Removing Tape Drive Slide the hard drive forward slightly, then disconnect the two cables A and B from the rear of the drive (Figure 5-34) and remove the hard drive from the computer.
Polaroid ID3000 Service Manual 3. Parts Replacement To install the new, replacement hard drive: a. Unpack the replacement drive and handle it carefully by its edges. (Keep it in its anti-static bag until you are ready for installation.) b. Remove the side rails from the old hard drive and install them on the new drive, in their original orientation. c. Be certain terminators located on the bottom of the new drive are pushed in fully. d.
Polaroid ID3000 Service Manual Parts Replacement SCSI Device Address Organization System SCSI addressing is as follows: SCSI ID Device 0 Hard drive 1 1 Hard drive 2 2 CI-5000+ 3 Optional 4 Polaroid Color Scanner, CS500I 5 Misc. SCSI device, tape drive, Digital PhotoPrinter CI-700 6 Misc. SCSI device, tape drive, Digital PhotoPrinter CI-700 7 Tape Drive 1 IMPORTANT NOTE: You MUST terminate at both ends of the SCSI line and ONLY at the ends.
Polaroid ID3000 Service Manual Parts Replacement The following charts are examples of SCSI components as setup in Film Systems and Thermal Systems: FILM SYSTEM THERMAL SYSTEM 5-31
Polaroid ID3000 Service Manual Parts Replacement Hard Disk Drive Setup This procedure requires the following diskettes: - HP disk labeled “Setup Program and HP Utilities.” This disk comes with the HP computer (not DOS 5.0). - Future Domain Disk Maestro software Setup Disk that is included with the FD885 SCSI board kit. (It comes in an envelope marked “SETUP UTILITY”.) - HP DOS 5.0 disks labeled “Setup 1” and “Setup 2” NOTES: Each of these disks has a program called SETUP.
Polaroid ID3000 Service Manual 5. Parts Replacement The machine setup screen will then be displayed. Modify the settings, if necessary, to conform to the following standard configuration: Flexible Disk Drive A: 1.
Polaroid ID3000 Service Manual Parts Replacement Hard Disk Drive Low-Level Formatting/Initializing If the drive will be used with a Future Domain SCSI card, follow the instructions below. If it will be used with a different controller card, follow the instructions supplied with that card. 1. Insert in drive A the Future Domain Maestro setup software diskette supplied with the FD885 SCSI board kit. Its envelope is marked “SETUP UTILITY.” 2. At the A: prompt, type SETUP 3.
Polaroid ID3000 Service Manual Parts Replacement The drive will then be analyzed and low-level initialized. The hard disk drive light should light and remain lighted. After a few minutes, a window will appear showing the analyzing/formatting progress.
Polaroid ID3000 Service Manual Parts Replacement Hard Disk Drive Partitioning and High-Level Formatting; Installing DOS 5.0 NOTE: This procedure assumes that the hard disk has neither been partitioned nor formatted. If the hard disk has already been partitioned and needs to be re-partitioned, boot the system with the DOS Startup disk, and run FDISK to delete all logical drives and partitions before starting this procedure.
Polaroid ID3000 Service Manual Parts Replacement — at the next screen, type 1 to create a primary DOS partition. Press — at the next screen, type N in answer to the question Using maximum size? Press — at the next screen, enter the appropriate partition size from the Table 5-1, then press .
Polaroid ID3000 Service Manual Parts Replacement ALL AVAILABLE SPACE IN EXTENDED DOS IS PARTITIONED press . 14. This again brings up the main menu. Select choice 2 Change active partition and press . 15. Type 1 as the active partition choice. Press . 16. When the screen message informs you that partition 1 is active, press . 17. The main menu will reappear. Be sure the DOS diskette is still in drive A: and press . The system will again boot to the A: drive.
Polaroid ID3000 Service Manual Parts Replacement High-Level Formatting the Hard Disk Partitions 1. Select Format Partition from the next menu that appears. Repeat this procedure until the menu no longer appears (all partitions have been formatted). 2. DOS 5 will automatically be copied to the C: drive when the last partition has been formatted. When the screen tells you to insert disk 2, insert it and press . This will copy the rest of DOS to the C: drive. 3.
Polaroid ID3000 Service Manual Parts Replacement Installing System Software Assuming that the HP DOS software has been loaded in the hard drive as described in the preceding section, it is preferable to next install all third party software — R&R Report Writer (database reports), Sytos (tape drive), Carbon Copy (remote diagnostics), etc. — before installing ID-3000 core software. 1. MATERIALS REQUIRED: a.
Polaroid ID3000 Service Manual 2. Parts Replacement REFERENCE DOCUMENTATION The Tools diskette supplied with this release contains: Version 2 System Setup and Calibration SYSSETUP.DOC ID-3000 vX.X.X software installation procedure INSTALL3.PRC ID-2000+ to ID-3000 update procedure UPD_2K3K.PRC DOS 3 to DOS 5 update procedure DOS3TO5.PRC Ver X.X.X release notes (all changes since 2.1.3) RELEASE.DOC Ver X.X.X open STR list 3. PROCEDURE OVERVIEW To build a complete ID-3000 system, you will a.
Polaroid ID3000 Service Manual Parts Replacement To install R&R Report Writer Ver. 4.0 in a Standalone ID-3000 System: The following disks are associated with the R&R Report Writer: Disk 1 Disk 2 Disk 3 1. At the C: prompt, type MD RR and press to create directories. Insert the Installation diskette in drive A:. 2. At the A: prompt, type A: and press . 3.
Polaroid ID3000 Service Manual Parts Replacement To Install R&R Report Writer in a Networked ID-3000 System: This procedure will use Z:\ID3000 as an example directory of where the Polaroid software is installed. The menu system will look for R&R in a directory parallel to the Polaroid software. For that location, contact Applications. 1. At the C: prompt, type MD Z:\ID3000\RR to create a directory. Be sure the directory is readable and writable by all members of the netware group who will be using it.
Polaroid ID3000 Service Manual Parts Replacement Printer Types 1. You should specify the type of printer actually in use: most installations will use Printer 1 as the normal printer, and a parallel interface. 2. From the printer list displayed by the RRSETUP program, select the appropriate type. (The list includes types such as HP Laserjet, Generic, Custom, etc.) If the printer in use is not listed by name, select Custom.
Polaroid ID3000 Service Manual Parts Replacement To Install R & R Report Writer in a Standalone ID3000 System The following disks are associated with the R & R Report Writer: Disk 1 Disk 2 Disk 3 1. At the C: prompt, type MD RR to create a directory. Insert the Installation diskette in drive A:. 2. Install the software by typing A:RRINSTAL C:\RR/T (This will install the tutorial software). 3. Change the directory by typing CD RR. Run SETUP by typing RRSETUP. 4.
Polaroid ID3000 Service Manual Parts Replacement To Install R&R Report Writer Ver. 4.0 in a Standalone System The following disks are associated with the R&R Report Writer: Disk 1 Disk 2 Disk 3 1. At the C:prompt, type MD RR and press , then type MD TEMP and press to create directories. Insert the Installation diskette in drive A. 2. At the A: prompt, type A: and press . 3. Install the software by typing RRINSTAL C:\RR/T and press .
Polaroid ID3000 Service Manual Parts Replacement To Install Sytos in a Standalone ID-3000 Ver. 2.x System: The following three disks are associated with Sytos software: Disk 1 SY-TOS Tape Operating System Disk 2 SY-CLOCK Unattended Software Administrator Disk 3 Future Domain SY-TOS Add In Driver 1. Insert the SY-TOS Tape Operating System disk in drive A. From the C: prompt, type A: and press . 2. Type STINSTALL and press . 3.
Polaroid ID3000 Service Manual Parts Replacement To Install Carbon Copy Version 6.0 in a Standalone ID-3000 Version_2.X System Of the four disks associated with Carbon Copy version 6.0, you will be installing these three: Guest Disk Host Disk Utilities Disk 1. Perform the First-Time-Only Installation Procedure Before you copy any of the files on the Carbon Copy PLUS master diskettes, you must perform the first-time-only installation procedure.
Polaroid ID3000 Service Manual 8. 9. Parts Replacement When you are finished responding to the first-time-only installation questions, you are asked whether you want to stop now and save the current configuration, or go on to make further changes to the Carbon Copy PLUS configuration. o Type X to complete the installation process and use the current Carbon Copy PLUS configuration. o Press any other key to continue configuring Carbon Copy PLUS.
Polaroid ID3000 Service Manual NOTE: Parts Replacement The following files are contained on the Carbon Copy PLUS master diskettes. The *.INS (install) files are converted to *.EXE (executable) files by CCSTART.EXE, the first-time-only installation procedure. On the 720K version, the guest utilities files are included on the Guest & Utilities master diskette. Guest Master Diskette CCHELP.INS CCHLP.MSG CCINSTAL.INS CCSTART.EXE MODEM.DSC READ.ME Guest Utilities Diskette CCLOG.EXE CCS.EXE CCSECURE.EXE *.
Polaroid ID3000 Service Manual Parts Replacement To install Ver. 2.XX Software in a Standalone ID-3000 System 1. Turn on the computer. It should boot and display the C> prompt. NOTE: If you are installing QEMM Ver. 6.00, do steps 2. - 4., then steps 8. - end. If you are installing QEMM Ver. 6.02, skip to step 5. and do 5. - end. 2. Insert the “ID-3000 INSTALL” diskette into drive A. At the C> prompt, type A:INSTALL The system will copy a few files to the hard disk. 3.
Polaroid ID3000 Service Manual Parts Replacement l. Remove the QEMM diskette from the A: drive. m. Press n. Reboot the system manually_— DON’T press . Press at the same time. NOTE: If the system does not reboot, turn the system OFF and then ON again. 5. 6. At the C> prompt, insert QEMM Ver. 6.02 diskette into drive A and type A:INSTALL. When the QEMM startup screen appears: a. Press to begin. b.
Polaroid ID3000 Service Manual Parts Replacement rebooting. Menus will be displayed to guide you through the installation procedure sequence. To return to the first menu from any other menu, press The first menu will ask you to select whether to continue the installation or exit to DOS. Select INSTALL (The EXIT TO DOS choice is provided for emergencies.) 9. The next screen will ask which product is being installed. Select the product you are then i nstalling. 10.
Polaroid ID3000 Service Manual Parts Replacement Select QUIT Select YES NOTE: If you continually experience any Matrox board errors, exit to DOS and follow the complete configuration procedure (see Page 5-17). 13. The final screen instructs you to reboot the system, or to press if you need to change AUTOEXEC.BAT or CONFIG.SYS manually before rebooting. Changes may be required when non-standard hardware has been installed in the system.
Polaroid ID3000 Service Manual Appendix APPENDIX Contents Appendix number Page 1 ID3000 verification station A-3 2 Switching Thermal Printer between interlaced and non-interlaced input A-4 3 The SY_CLOCK backup utility A-8 4 T2000 product information A-10 5 Replacing the Portrait Scanner fuse A-11 6 SCSI controller board installaation in a Universal ID System A-12 7 Creating a set of DOS ver. 5.
This page intentionally blank.
Polaroid ID3000 Service Manual Appendix APPENDIX Appendix 1: ID3000 Verification Station Starting with ID3000 software version 2.3, two types of verification stations are supported by the system: 1. Standard Verification Station SVS is the basic verification station which enables the system to verify applicants on the screen with no editing. 2. Advanced Verification Station AVS is more like a workstation, however it does not capture portraits or signatures.
Polaroid ID3000 Service Manual Appendix Appendix 2: Switching Thermal Printer Between Interlaced and Non-Interlaced Input. ID3000 version 2.3 software supports both interlaced and non-interlaced input signals in the Polaroid Color Thermal Printer. Ver. 2.2XX software supports non-interlaced input signal in the Polaroid Color Thermal Printer. Interlaced input is the default for all ID3000 systems.
Polaroid ID3000 Service Manual Appendix "HOC_TP_CARD2_XOFFSET", "HOC_TP_CARD2_YOFFSET", "HOC_TP_CARD2_XSIZE", and "HOC_TP_CARD2_YSIZE". The new values are also listed below: In MIC_ILUM.CNF (in the C:ID2DATA directory): - Change the value of "SCRUNCHED" to "Y" (scrunched screen) Sizes and Offsets for cards using interlaced (Ver. 2.
Polaroid ID3000 Service Manual Appendix Variable Interlaced "HOC_TP_CARD2_XOFFSET" "HOC-TP_CARD2_YOFFSET" "HOC_TP_CARD2_XSIZE" "HOC_TP_CARD2_YSIZE" Non-Interlaced "336" "17" "287" "442" "314" "13" "287" "442" CR-79 & CR-80 Cards, Upgraded from ID2000: "HOC_TP_CARDS_PER_SHEET" "HOC_TP_CARD1_XOFFSET" "HOC_TP_CARD1_YOFFSET" "HOC_TP_CARD1_XSIZE" "HOC-TP_CARD1_YSIZE" "1" "66" "65" "545" "347" "1" "45" "61" "539" "347" When changing from interlaced to non-interlaced, the thermal printer needs to be syn
Polaroid ID3000 Service Manual Appendix Interlaced Input Non-Interlaced Input Figure 1: Dip switch settings for interlaced and non-interlaced input A-7
Polaroid ID3000 Service Manual Appendix Appendix 3: The SY-CLOCK Timed Backup Utility The SY-CLOCK utility is a software "alarm clock" that allows SY-TOS batch files to execute at a predetermined time during any specific day, completely unattended. This procedure was developed for a specific need yet could be modified to accommodate various options. REQUIREMENT: A backup of 180Mb hard drive with C:, D: and E: partitions is to occur at midnight every Tuesday and Wednesday. SY-CLOCK SETUP: 1.
Polaroid ID3000 Service Manual Appendix 2. Type a filename without an extension (SAMPLE), then press . 3. Press ptions, ppend, o. 4. Press et, elect, hanged, o. 5. Press et, elect, rees, es. 6. Press et, elect, ate, o. 7. Press et, elect, nclude, then type in C:/SYTOS/BACKUP.LST then press . 8. Press erify, ile, elected. 9. Press uit to return to DOS. 10. Press at the [Y] prompt to save the session.
Polaroid ID3000 Service Manual Appendix Appendix 4: T2000 Product Information The ID2000 system uses "T2000" film. Film size is 3 1/4 x 4 1/4 inches and required development time is 70 seconds. There is a code on the back of each film sheet which consists of a letter, followed by six numbers, then another letter.
Polaroid ID3000 Service Manual Appendix Appendix 5: Replacing the Portrait Scanner Fuse 1. Turn the scanner power switch to OFF and unplug the power cord from the back of the scanner. 2. Insert a small screwdriver into the fuse access tab and swing the fuse access door downward. 3. Pull out the gray fuse drawer and remove the fuse from the drawer. 4. Inspect the fuse for a burned or broken filament, and obtain a replacement fuse if necessary. Warning: Use only a 5-amp "Slo-Blo" fuse 5.
Polaroid ID3000 Service Manual Appendix Appendix 6:SCSI Controller Board Installation in a Universal ID3000 System Applications The future domain TMC-885 SCSI Controller Board is for use in Universal ID3000 Systems which will work with both TX1500 Thermal Printer and CI5000 Plus Film Recorder outputs. Cables In systems using the Film Recorder, a 25 to 50-pin MAC SCSI cable is used (P/N 1B0351A).
Polaroid ID3000 Service Manual Appendix Appendix 7: Creating a Set of DOS ver. 5.0 Disks To do this, you will need seven (7) 5-1/4" DS,DD or DS, HD diskettes (see note below). Label them as follows: Startup Support Basic/Edit Utility Shell Help Supplemental Procedures 1. Boot the system with DOS Disk 1(labeled "setup #1"). 2. Press at the Welcome to Setup screen. 3. At the default setting screen, move the curser to the INSTALL TO: HARD DISK option and press . 4.
Polaroid ID3000 Service Manual Appendix Appendix 8: Reinstating the CPS Account (LOGIN) This procedure may be used whenever: a. b. c. d. The CPS account has been deleted. The CPS password has been changed and forgotten. The CPS key has been removed from the CPS account. All user accounts have been either disabled or deleted. Materials required: DOS 5.0 bootable diskette (setup #1 or Startup diskette) Installation diskette Procedure: Insert the DOS diskette into the A: drive.
Polaroid ID3000 Service Manual Appendix Appendix 9: Maintenance and Troubleshooting of B/W Thermal printer Loading the Thermal printer: If the thermal printer paper supply is exhausted, install a new roll of paper as follows: Important: Use only UPP-11OS thermal printing paper. 1. Press the OPEN/CLOSE button to open the paper lid. 2. Place the paper in the printer. Place the paper with the thermo-sensitive side (printing side) up. 3. Close the paper lid.
Polaroid ID3000 Service Manual Appendix Thermal Printer Troubleshooting Problem Probable Cause Corrective Action No print when Print button is pressed Power off Press Power button to turn power on. No image on portrait monitor Carefully follow instrcutions for issuing a temporary pass. Paper installed incorrectly Check paper installation and verify that the paper is installed with the sensitive side up.
Polaroid ID3000 Service Manual Appendix Problem Probable Cause Corrective Action Unclear passes Dirty printing head Remove the thermal paper and, in its place, insert the special head cleaning sheet (See "Reloading the Thermal Paper"). Pull the cleaning sheet through the printer. (If the printing head is extremely dirty, this procedure may have to be repeated) Then reinstall the thermal paper.
Polaroid ID3000 Service Manual Appendix Appendix 10: ID3000 Ver. 2.3 Software Below are printouts of standard Config.sys and Autoexec.bat files for both film and thermal media. Config.sys for ID3000F: SHELL=C:\COMMAND.COM C: \ /P /E:1024 BREAK=OFF DEVICE=C:\QEMM\QEMM386.SYS NRH NR U8 FRAME=E000 ON MAPS=0 EXCLUDE=A000-BFFF RAM DOS=HIGH DEVICE=C:\QEMM\LOADHI.SYS /H C:\DOS:\SMARTDRV.SYS 2048 DEVICE=C:\QEMM\LOADHI.SYS /H C:\TCEUTIL\TCEDRV.SYS DEVICE=C:\HHSCAND.
Polaroid ID3000 Service Manual Appendix Config.sys for ID3000T: SHELL=C\COMMAND.COM C:\ /P /E:1024 BREAK=OFF DEVICE=C:\QEMM\QEMM386.SYS NRH NR U8 FRAME=E000 ON MAPS=0 EXCLUDE=A000-BFFF RAM DOS=HIGH DEVICE=C:\QEMM\LOADHI.SYS /H C:\DOS\SMARTDRV.SYS 2048 DEVICE=C:\QEMM\LOADHI.SYS /H C:\TCEUTIL\TCEDRV.SYS DEVICE=C:\HHSCAND.SYS /I=5 BUFFERS=30 FILES=60 DEVICE=C:\QEM\LOADHI.SYS /H C:\DOS\ANSI.SYS Autoexec.
This page intentionally blank.
