316625-001.book Page i Thursday, December 12, 2002 9:01 AM b Getting Started Compaq Evo Notebook N620c Series Document Part Number: 316625-001 January 2003 This guide explains how to set up your hardware and software, identify the exterior components of the notebook, find and install the latest versions of Compaq software, and find additional information and support.
316625-001.book Page ii Thursday, December 12, 2002 9:01 AM © 2003 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
16625-001.book Page iii Thursday, December 12, 2002 9:01 AM Contents 1 Hardware and Software Setup Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up the Wireless MultiPort. . . . . . . . . . . . . . . Installing Optional Applications . . . . . . . . . . . . . . . . Notebook Support and Safety Tips . . . . . . . . . . . . . . Confirming Hibernation Settings. . . . . . . . . . . . . . . .
316625-001.book Page iv Thursday, December 12, 2002 9:01 AM Contents 3 How to Get Information, Help and Updates Using the Documentation Library CD . . . . . . . . . . . . . . . 3–1 Viewing Guides on the CD . . . . . . . . . . . . . . . . . . . . 3–2 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . 3–3 Updating Compaq Software. . . . . . . . . . . . . . . . . . . . . . . 3–4 Obtaining the Compaq Support Software CD . . . . . . 3–5 Preparing to Update Software . . . . . . . . . . . . .
316625-001.book Page 1 Thursday, December 12, 2002 9:01 AM 1 Hardware and Software Setup Setting Up the Hardware Ä CAUTION: Setup must begin by connecting the notebook to AC power. To ensure that the correct drivers load and to prevent file corruption or damage to the components during initial setup: ■ Do not set up the notebook while it is docked in an optional Port Replicator. ■ Do not remove the battery pack until the notebook has been connected to external AC power.
316625-001.book Page 2 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup 1. Place the notebook on a flat surface near an electrical outlet, then connect the notebook to external AC power. Plug the AC adapter cable into the DC power connector 1. Plug the power cord into the AC adapter 2 and into an electrical outlet 3. (Power cords and outlets vary by country.) Connecting the notebook to external power 2.
316625-001.book Page 3 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup 3. Turn on the notebook by sliding and releasing the power switch 1. Turning on the notebook When the notebook is turned on: ■ The power/standby light 2 turns on. ■ The battery pack in the battery bay begins to charge and the battery light 3 turns on. The battery light remains on while the battery pack is charging and turns off when the battery pack is fully charged.
316625-001.book Page 4 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup Setting Up the Software The initial setup prompt is displayed on the screen as soon as the notebook is connected to external power. Before responding to the initial setup prompt and proceeding through the online instructions, read the following setup information.
316625-001.book Page 5 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup Setting Up the Wireless MultiPort you ordered your notebook with a wireless MultiPort, your ✎ Ifnotebook was shipped with the wireless MultiPort module preinstalled. Preinstalled wireless MultiPort Module The wireless MultiPort is disabled by default. To set up the wireless MultiPort: 1. Press Fn+F2 to enable the wireless MultiPort and install preloaded wireless MultiPort drivers.
316625-001.book Page 6 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup For instructions on using the wireless MultiPort, refer to the wireless user documentation included on the Documentation Library CD shipped with your notebook: ■ ■ For a Bluetooth wireless device, refer to: ❏ Software Reference Guide (Bluetooth for Windows) or ❏ Software Reference Guide (Bluetooth for XP). For an 802.11b wireless device, refer to User’s Guide (Compaq Wireless LAN MultiPort W200).
316625-001.book Page 7 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup not attempt to install the preloaded wireless MultiPort ✎ Do software before the wireless MultiPort has been enabled and the drivers have been installed. Notebook Support and Safety Tips After setting up the software, locate the support and safety information included with your notebook.
316625-001.book Page 8 Thursday, December 12, 2002 9:01 AM Hardware and Software Setup ■ Å Read suggestions for creating a safe and comfortable work environment. Ergonomic and safety information about the notebook is provided on this CD in the Safety & Comfort Guide. WARNING: This is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer on this CD to Regulatory and Safety Notices.
316625-001.book Page 1 Thursday, December 12, 2002 9:01 AM 2 A Look at the Notebook Display Components Identifying display components Display Component Descriptions 1 Display release latch Opens the notebook. 2 MultiPort Supports an optional USB-enabled wireless device such as a Bluetooth or 802.11b wireless LAN.
316625-001.book Page 2 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Pointing Device Components Pointing Stick Model Identifying pointing stick components Pointing Stick Component Descriptions 1 EasyPoint IV 3D Pointing Stick 2 Left and right pointing stick buttons 3 Scroll pointing stick button 2–2 Moves the pointer and selects or activates items on the screen. Function like the left and right buttons on an external mouse. Functions like the scroll button on an external mouse.
316625-001.book Page 3 Thursday, December 12, 2002 9:01 AM A Look at the Notebook TouchPad Model Identifying TouchPad components TouchPad Component Descriptions 1 TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. 2 Left and right TouchPad Function like the left and right buttons on an external mouse.
316625-001.book Page 4 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Dual Pointing Device Model Identifying dual pointing device components Dual Pointing Device Component Descriptions 1 Pointing stick Moves the pointer and selects or activates items on the screen. 2 Left and right pointing stick Function like the left and right mouse buttons on an external mouse. buttons 3 TouchPad Moves the pointer and selects or activates items on the screen.
316625-001.book Page 5 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Top Components Speakers and Memory Compartment Identifying the speakers and memory compartment Speakers and Memory Compartment Descriptions 1 Stereo speakers (2) Produce stereo sound. 2 Memory expansion Contains 2 memory expansion slots for optional memory expansion boards.
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316625-001.book Page 7 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Lights on the Edges of the Keyboard Panel 1 Caps lock light On: Caps lock is on. 2 Scroll lock light On: Scroll lock is on. 3 Num lock light On: Num lock is on or the embedded numeric keypad is enabled. 4 Power/Standby light On: Power is turned on. Blinking: Notebook is in Standby.
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316625-001.book Page 9 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Buttons, Keys, and Switches Descriptions 1 Standby button Initiates and resumes from Standby. 2 Easy Access Buttons (4) Programmable buttons that provide quick access to Internet or network destinations, or to software applications or data files in the system. 3 Power switch Turns the notebook on or off or resumes from Hibernation. 4 Applications key Displays shortcut menu for items beneath the pointer.
316625-001.book Page 10 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Left Side Components Identifying left side components Left Side Component Descriptions 1 Exhaust vent Allows airflow to cool internal components. prevent overheating, do not ÄToobstruct vents. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as bedding or clothing, to block airflow. 2 Hard drive bay Holds the primary hard drive.
316625-001.book Page 11 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Right Side Components Identifying right side components Right Side Component Descriptions 1 Security cable slot Attaches an optional security cable to the notebook. 2 MultiBay Supports an optional MultiBay device, such as a drive or battery pack. 3 RJ-11 jack Connects the modem cable.
316625-001.book Page 12 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Front Panel Components Identifying front panel components Front Panel Component Descriptions 1 Infrared port Links another IrDA-compliant device for wireless communication. 2 Intake vent Allows airflow to cool internal components. overheating, do ÄTonotprevent obstruct vents. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as bedding or clothing, to block airflow.
316625-001.book Page 13 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Rear Panel Components Identifying rear panel components Rear Panel Component Descriptions 1 DC power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger, Aircraft Power Adapter, or DC cable. 2 Keyboard/pointing device Connects an optional PS/2 device such as a keyboard or mouse. (PS/2) connector connect a keyboard and ✎ To a mouse at the same time, use an optional Y-adapter.
316625-001.book Page 14 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Rear Panel Component Descriptions (Continued) 6 2–14 External monitor connector Connects an optional external monitor or overhead projector. 7 Serial connector Connects an optional serial device. 8 S-video-out jack Connects an optional S-video device, such as a television, VCR, camcorder, overhead projector, or video capture card.
316625-001.book Page 15 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Bottom Components Identifying bottom components location of the Certificate of Authenticity label 9 may vary ✎ The by model and configuration. Bottom Component Descriptions 1 MultiBay recess Provides a grip area for removing an optional MultiBay device from the MultiBay. 2 MultiBay release latch Releases an optional MultiBay device from the MultiBay. 3 System label Provides regulatory information about the notebook.
316625-001.book Page 16 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Bottom Component Descriptions (Continued) 4 Serial number Identifies the notebook. may need this number if ✎ You you call Compaq customer support. 5 Docking connector Connects the notebook to an optional port replicator. The docking connector has a plastic cover that must be opened before docking. 6 Intake vents Provide airflow to cool internal components. overheating, do ÄTonotprevent obstruct vents.
316625-001.book Page 17 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Additional Standard Components The components included with the notebook vary according to geographical region and to the notebook hardware configuration ordered. The following illustration and table identify the standard external components included with most notebook models.
316625-001.book Page 18 Thursday, December 12, 2002 9:01 AM A Look at the Notebook Additional Standard Component Descriptions 1 Power cord Connects the AC adapter to an AC electrical outlet. 2 Modem cable Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. modem cable has a ✎ The 6-pin RJ-11 connector at each end.
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316625-001.book Page 1 Thursday, December 12, 2002 9:01 AM 3 How to Get Information, Help and Updates Using the Documentation Library CD Included with the notebook is the Documentation Library CD, which contains detailed information and instructions for using your notebook: ■ Hardware Guide—contains information specific to your notebook.
316625-001.book Page 2 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates ■ Safety & Comfort Guide—describes the best ways to set up a safe and comfortable work environment, including ergonomic and safety information. ■ Cross-Platform Third-Party Agere Softmodem AT Command Set—provides manufacturer’s modem commands for advanced users only. ■ Broadcom User’s Guide—provides manufacturer’s modem commands for advanced users only.
316625-001.book Page 3 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Contacting Technical Support If you cannot solve a problem using the documentation provided with the notebook, you may need to call technical support. Refer to the Worldwide Telephone Numbers booklet included with the notebook, for the phone number of a Compaq office near you, or visit: http://www.compaq.
316625-001.book Page 4 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Updating Compaq Software For optimal notebook performance and to make sure your notebook remains compatible with changing technologies, Compaq recommends that you install the latest versions of Compaq software as they become available. To update Compaq software: 1. Obtain the Compaq Support Software CD. 2. Download software updates from the Compaq Web site.
316625-001.book Page 5 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Obtaining the Compaq Support Software CD The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes device drivers, ROM updates, and utilities.
316625-001.book Page 6 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, see the “Setup and Diagnostics Utilities” chapter in the Software Guide on the Documentation Library CD. To display ROM information in Computer Setup: 1. To open Computer Setup, turn on or restart the notebook.
316625-001.book Page 7 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Downloading System ROM Ä CAUTION: To prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source.
316625-001.book Page 8 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates 6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins. 7. To complete the installation, follow the instructions on the screen. a message on the screen reports a successful installation, ✎ After you can delete the download package from the Compaq folder. Downloading Other SoftPaqs To update other SoftPaqs: 1.
316625-001.book Page 9 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Restoring Software The notebook provides two ways to install or restore software. To restore or install individual applications provided with the notebook, select Start > Software Setup. A setup wizard loads, and a list of applications is displayed. Select the application you want to install and follow the instructions on the screen.
316625-001.book Page 10 Thursday, December 12, 2002 9:01 AM How to Get Information, Help and Updates Installing a Retail Version of an Operating System A Windows operating system provided on the notebook or on a QuickRestore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.
316625-001.book Page 1 Thursday, December 12, 2002 9:01 AM Index A AC adapter connecting 1–2 function 2–18 adapter AC power cord. See AC adapter connecting AC adapter to electrical outlet 2–18 connecting computer to AC power.
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