Getting Started Guide

Zero Touch Cloud Service
1570/1590 Appliance R80.20.05 Getting Started Guide|48
Zero Touch Cloud Service
The Zero Touch Cloud Service lets you easily manage the initial deployment of your gateways in theZero
Touch portal.
Zero Touch enables a gateway to automatically fetch settings from the cloud when it is connected to the
internet for the first time.
Note - If you already used the First Time Configuration Wizard to configure your appliance, you cannot use
the Zero Touch Cloud service. If you start the First Time Configuration Wizard while the Zero Touch
settings are being installed, the installation process terminates.
If the gateway connects to the internet via DHCP, the gateway will fetch the Zero Touch settings without
any additional action. If no DHCP service is available, you must run the First Time Configuration Wizard,
configure the Internet Connection settings, and then fetch the settings from the Zero Touch server.
To connect to the Zero Touch server from the First Time Configuration Wizard:
1. In the Welcome page of the First Time Configuration Wizard, click Fetch Settings from the cloud.
2. In the window that opens, click Yes to confirm that you want to proceed.
3. The Internet connection page of First Time Configuration Wizard opens. Configure your Internet
connection and click Connect.
The settings are automatically downloaded and installed.
A new window opens and shows the installation status. It may take several minutes until the
installation is complete.
When you reconnect to the WebUI or click Refresh, you may see one of these:
n
Login page - This means the process ended successfully and your settings are installed.
n
Welcome page of the First Time Configuration Wizard - The process is still running. The settings
are installing or they do not exist in the cloud.
Note - If you click Next on the Welcome page, the Zero Touch settings installation process
terminates
n
Page not found - The appliance local IP address may have been changed by the cloud settings
installation. Try http://my.firewall or consult your administrator for the new local IP address.
After the gateway downloads and successfully applies the settings, it does not connect to the Zero Touch
server again.
For more information on how to use Zero Touch, see sk116375 and the R80.20 Zero Touch Web Portal
Admin Guide.
Retries mechanism:
During cloud activation, there are sometimes temporary issues which prevent the gateway from activating
Cloud Services. See the Management LED description in the
"Front Panel" on page14
section.