Service manual

T-3
06/2005
1. All parts returned must be accompanied by a material return tags (P/N 1122825) Tag must clearly state
the reason for the return and the Return Goods Authorization Number received from your SandenVendo
America, Inc. Customer Service Rep at 1-800-344-7216. (Return tags are available from our parts
department upon request).
2.
All parts should be properly wrapped and packed securely to avoid further damage.
3. To replace an inoperative part, please use the following instructions
4. Complete the return tag making sure to fill in ALL requested information to ensure prompt processing.
Keep top (white) copy for your records. Attach tag to inoperative part and send it by the most inexpensive
method of transportation (Federal Express Ground or Overnight Transportation) To: SandenV
endo
America, Inc., 4015 EAST RAINES ROAD, MEMPHIS, TENNESSEE 38118.
5. Be sure to check (
) the box marked “credit” and to fill in the invoice number covering the part sent to
you or check the box marked “replace with like part”.
6.
If the box is marked for replace with like part, a like part will be shipped at no charge if our inspection
shows that the inoperative part became defective during the warranty period.
7.
If the box is marked for credit, a credit will be issued to cancel the invoice on which the replacement part
was shipped. This credit will include any applicable prepaid transportation charges. To receive credit the
inoperative part must be returned within 30 days from the date the replacement was shipped.
8.
SandenVendo America, Inc. does not issue cash credit for the return of any part or accessory.
REFRIGERATION UNIT RETURN PROCEDURE
1. All refrigeration units returned must be accompanied by a material return tag (P/N 1122826). Tag must
clearly state the reason for the return and the Return Goods Authorization Number received from your
SandenVendo America, Inc. Customer Service Rep at 1-800-344-7216. (Return tags are available from
our parts department upon request).
2.
All refrigeration units should be properly wrapped and packed securely to avoid further damage.
3. To replace an inoperative part, please use the following instructions.
4. Complete the return tag making sure to fill in ALL requested information to ensure prompt processing.
Keep top (white) copy for your records. Attach tag to inoperative part and send it by the most inexpensive
method of transportation (Federal Express Ground or Overnight Transportation) To: THE SandenVendo
America, Inc. 10710 SANDEN DR., DALLAS,TX. 75238.
5.
Be sure to check (
) the box marked “credit” and to fill in the invoice number covering the part sent to
you or check the box marked “replace with like part”.
6.
If the box is marked for replace with like part, a like part will be shipped at no charge if our inspection
shows that the inoperative part became defective during the warranty period.
7.
If the box is marked for credit, a credit will be issued to cancel the invoice on which the replacement part
was shipped. This credit will include any applicable prepaid transportation charges. To receive credit the
inoperative part must be returned within 30 days from the date the replacement was shipped.
8.
SandenVendo America, Inc. does not issue cash credit for the return of any refrigeration unit.
*Canadian and International customers please contact your Customer Service Representative
for return instructions
PARTS RETURN PROCEDURES