SP40 User Manual Rev.
Compuprint Products Information Thanks for choosing the Compuprint SP40 printer. Your printer is a reliable working equipment that will be very useful in your daily job. Our printers have been designed to be compact and respectful of the work environment. They offer a wide range of features and multiple functions that confirm the high technological level reached by the SFERAL WWT printers with Compuprint brand.
FCC Notes This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Table of Contents Compuprint Products Information....................... ii Troubleshooting.................................................. 43 FCC Notes ......................................................................................iii Paper Problems............................................................................43 Paper Jam ....................................................................................43 Ribbon Cartridge Problems.................................................
Printer Presentation This dot-matrix printer is a multi-purpose printer for front office applications. Its compact structure is designed for integration in an ergonomic environment. The printer provides a high level of reliability, form-handling accuracy and data integrity. Its main features are: • Printing on a wide range of paper media: different types of cut sheets, multi-parts and passbooks.
• Standard parallel and serial interface and automatic switch-over function. • Easy printer setup through an optically managed menu. • Supported emulations: Epson 570, IBM Proprinter XL24E, XL24E AGM, IBM 2390+, 4722, 9068 and Olivetti PR40+, PR2, 2845.
Unpacking the Printer Together with the printer the following items are included in the shipment box: Notify any damage to your supplier. • Ribbon cartridge • Power cable • CD-ROM with the printer documentation and drivers. Always keep the packing material in a safe place as you must repack the printer into it, when you need to move it.
Printer Parts Never remove any printer part unless it is expressly indicated in this manual.
Inside View Printhead Print Head Assembly Print Area Paper Jam Removal Cog-wheel 5
Rear View Power Cable Connector Serial Interface Cable Connector Parallel Interface Cable Connector 6
Printer Installation Choosing a Suitable Location Consider the following points when you choose the location for your printer: • The distance between the printer and the host computer must not exceed the length of the interface cable; • The location must be sturdy, horizontal and stable; • Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity; • When printing on standard paper formats, the paper comes out partially on the rear side of the printer.
2. Insert the power cable into the connector on the printer and the other end into a convenient mains outlet. 3. Press the key on the left side of the printer front to power the printer on.
Installing the Ribbon Cartridge In order to avoid damaging the print head assembly, this printer accepts only original Compuprint ribbon cartridges. Therefore, if you install a not original cartridge, the printer may not work. 1. Remove the cartridge from its bag. Turn the tension knob in the direction of the arrow to tighten the ribbon. 2. Open the printer cover.
3. Open the print head assembly pushing the two green levers towards the rear of the printer. The print head assembly moves up. 4. Move the print head to the middle of the print carriage bar.
5. Insert the upper cartridge pins (1) onto the corresponding groove on the print head assembly. Then push the lower pin (2) into the corresponding lower groove until it clicks into place.
6. Insert the ribbon mask onto the print head: match the two grooves (1) on both sides of the ribbon mask with the pins (2) on both sides of the print head. 2 1 7. Push the mask up until it clicks into place.
8. Turn the tension knob in the direction of the arrow to tighten the ribbon. 9. Push down on the green label “PUSH TO CLOSE” present in the print head assembly until it clicks into place. If you do not close the print-head assembly correctly, the printer does not print and you may damage the printer cover. 10. Close the printer cover.
RESET the Ribbon Counter Two procedures are available for this operation: a) With the printer in Power On, open the cover and, holding all three Operator Panel keys down.
Paper Handling This printer is designed for versatile and reliable paper handling. The flat-bed mechanism allows the handling of special documents, such as multiple invoices, postcards, labels, passbooks and tickets. The print head detects the paper edges automatically, the sheet can therefore be inserted in any position within the detection area according to the rules described in the following paragraph.
• Before inserting a passbook into the printer, open it and crease it in both directions along the binding stitch, so that the passbook lays flat on the paper stand when it is inserted into the printer. • The document may not exceed the limits of the paper stand.
The Operator Panel The operator panel is located on the front right side of the printer and is composed of function keys and leds with which you can easily check the printer status and select the functions as described below: 17
Function Keys EJECT S1 Pressing this key, when the printer is offline, or when the printer is online and no print data are in the buffer, the printer ejects the paper, if inserted (EJECT function). In the Olivetti emulation, the EJECT function may be performed only if the printer is offline. When the Printer is in the Printer Setup mode, pressing this key the operator selects the Configuration Page to be printed. See “Printer Setup” later in this manual.
Leds On, if the printer is powered on. Off, if the printer is powered off. Blinks if the printer is in Setup Mode. Lit, when the printer is on line. Unlit, when the printer is off line. Blinks, when data are present in the printer buffer and the printer is not ready (offline or paper out condition). If the printer is in Setup Mode, this led indicates which setup page is selected for printing. See “Printer Setup” later in this manual.
Software Driver Selection At this point it is necessary to configure your printer for your application package. The installation procedures depend upon the host environment. Together with the printer you receive a CD-ROM containing the printer drivers for the Windows environment. This printer supports the Plug&Play facility in the Windows 95 / 98 / NT4.0 / Millennium® environment / 2000 / XP. If you want to install the printer in the Windows environment, insert the CD-ROM and follow the instructions given.
Connection to the Host This printer can be connected to the host by means of a parallel standard Centronics or bidirectional IEEE 1284 type interface or by means of the serial RS-232/C interface. Proceed as follows: 1. Make sure that both the host and the printer are turned off. 2. With the help of the following figure identify the connector for the interface you want to connect and insert the cable firmly into it. 3.
Setting the Interface Parameters Parallel Interface The parameters set for the parallel interface match most of the most common environments and the printer can be used immediately after the connection to the host. In case you need to modify the standard parameters see “Printer Setup” later in this section. Serial Interface Because of the great variety of the possible connection configurations, when you use the serial interface you will need to set the parameters accordingly.
Printer Setup The Printer Setup is used to configure the printer parameters and to print a Self Test page, to check the settings and the printer installation, and to perform the Print Offset Tuning. The default configuration of this printer matches most of the commonly used environments, but it may be necessary to change some printer parameters. With this printer you print the forms for the setup, you fill them in, and then you insert them back into the printer for reading.
Printing the Test Page The Self Test page is useful to test, if the printer has been correctly installed, and allows to see the current parameter settings. 1. With the printer in the Setup Mode, insert a single sheet in A4 or Letter format. 2. The printer loads the sheet and stops. 3. Press the ON LINE key again. The printer prints the Self-Test page. Check that the printout is correct. The following printout example shows the Printer Setup default values.
PROGRAM SETUP PROTOCOL FONT DOWNLINE LOADING HORIZONTAL PITCH VERTICAL PITCH LOCK FORM LENGTH LEFT MARGIN RIGHT MARGIN TOP MARGIN BOTTOM MARGIN IBM C-SET IBM COMPRESS EPSON C-SET NATION C-SET CODE PAGE OLIVETTI C-SET VERT. RESOLUTION PRINT DIRECTION LINE MODE WRAP MODE REFERENCE EDGE SLASHED ZERO EJECT ON FF RESET WITH EJECT CUT SHEET EJECT VERT.POS 1/10” VERT.ADJ 1/60” HORIZ.POS 1/10” HORIZ.ADJ 1/60” PROGRAM 1 IBM X24E Draft enabled 10 lpi 6 lpi No lock A4 70 0 93 0 0 IBM set 1 17.
Printing the Printer Setup Forms If you already have the preprinted forms for the printer setup, go to “Filling in the Printer Setup Forms” later in this manual. 1. With the printer in Setup Mode, insert a blank sheet in A4 or Letter format. 2. The printer loads the sheet and stops. 3.
The printer setup forms contain all printer parameters and the values that can be set. The current value is indicated by an asterisk (*). For a detailed description of the parameters and the settings see “Setup Parameters” later in this manual.
Filling in the Printer Setup Forms To change the values of the parameters, fill in the marker ( ) beside the value you want to set with a black or blue ball-point pen or a fiber-pen. Do not use pencils. AUTOFEED SIGNAL ( ) ( ) disabled * SLCT-IN SIGNAL enabled ( ) ( ) disabled * enabled BUFFER CONTROL ( ) ( ) DTR ( ) XON/XOFF* XON/XOFF + If more than one value is set for a parameter, the printer ignores these parameters and maintains the currently set value.
Setup Parameters The following is a listing of the setup parameters. Configuration Sheet Setup Parameter Values Description RESTORE TO MFG no all config The selected values are not set to factory defaults. The values set in all printer setups are reset to factory default values. The values set in the configuration setup are reset to factory default values. prog. 1, prog. 2 RIBBON REPLACED yes The values set in the corresponding program setup are reset to the factory default values.
Setup Parameter Values automatic Description type is selected between serial and parallel by the printer depending on data coming from host. *It is reported if the LAN option is installed. For details refer to the LAN manual IBM FINANCIAL no, honorCTS, ignoreCTS Disables the Financial protocol if IBM 4722 or IBM 9068 emulation is selected Enables the IBM FINANCIAL for the IBM 4722 and 9068 protocols.
Setup Parameter Values none Description STOP BIT 1,2 Selects the number of stop bit COPIES no, yes Selects the printing on normal paper (no) or on multicopy format paper (yes) LOW NOISE no, yes Disables/enables the low noise function EDGE DETECTION Normal Safe Detects the left and the right edge of the form Detects only the left edge of the form SAFE BOTTOM EDGE no, yes Distance from the bottom of the last printer line yes= 6,6 mm from bottom edge no= 2,2 mm from bottom edge GET EDGE QUOTE
PROGRAM 1 PROGRAM 2 Setup Parameter Values Description PROTOCOL EPSON 570, IBM X24E, X24E AGM, IBM 2390, OLI. PR40+, OLI. PR2, OLI. PR2845, IBM 4722, IBM 9068 Defines the printer protocol. NOTE: For the IBM 4722 and 9068 protocols, if the software driver uses the controlled link of the IBM financial driver, set the IBM FINANCIAL item in the Configuration Menu. FONT Draft, Courier, OCR-B, Gothic, Prestige, Present, OCR-A, Script, Boldface Selects the font.
Setup Parameter Values Description units. See the example below. Example: How to set the form length to 82 lines: ( ) ( ) letter A5 2 3 ( ) ( ) ( ) ( ( ) ( ) legal 4 ( ) ( ) ( 100 x 10 x 1x ( ) #lines A4 1 ( ) ( ) ( ) 5 6 7 8 9 ( ) ( ) ( ) ( ) ( ) ( ) ( ( ) ( ) ( 0 ( ) ( ) ( ) ( ( FORM LENGTH ( ) Setup Parameter Values Description LEFT MARGIN 10 x 1x Sets the left margin in number of columns. The values range between 0 and 90.
hundreds, the second line to the tens and the third line to the units. See the example below: Example: How to set the Right Margin to 101. 1 ( ( ) ( ( 2 3 4 5 6 7 8 9 ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( RIGHT MARGIN 0 100 x ( ) ( 10 x 1x ( ) ( Setup Parameter Values Description TOP MARGIN 10 x 1x Sets the top margin in number of lines. The values range between 0 and 90.
Example: How to set the bottom margin to 34 lines: 2 ( ) ( ) 3 ( ( 1 ( ) ( ) ( ) 4 ( ) ( ( BOTTOM MARGIN 0 10 x ( ) 1x ( ) 5 6 7 8 9 ( ) ( ) ( ) ( ) ( ) Setup Parameter Values Description IBM C-SET IBM set 1, IBM set 2 Selects the IBM character set. IBM COMPRESS 17.1 cpi, 20 cpi Selects the pitch for the compressed mode printing in IBM emulation. EPSON C-SET Italic, graphic Selects italic or graphic Epson character set.
Setup Parameter Values Description CODE PAGE CP437, CP437G, 96GREEK, CP850, CP851, CP852, CP853, CP855, CP857, CP858, CP860, CP862, CP863, CP864, CP865, CP866, CP867, CP876, CP877, CP1098, CP1250, CP1251, CP1252, CP1257, GOST, TASS, MAZOWIA, CP437SL, UKRAIN, KOI8-U, 8859/1, 8859/2, 8859/3, 8859/4, 8859/5, 8859/6, 8859/7, 8859/8, 8859/9, 8859/15, ROMAN-8, ID 12, CP874, ID 14, ID 17, SANYO, KU, PHILIP Selects the code page for both the IBM and the EPSON emulations. OLIVETTI C-SET CODE PAGE*, INTERN.
Setup Parameter Values Description CR=LF+CR If the printer receives a CR code (CR), it performs a carriage return followed by a line feed. If the printer receives a LF code (LF), it performs a line feed. LF=LF+CR If the printer receives a LF code (LF), it performs a line feed followed by a carriage return. If the printer receives a CR code (CR), it only performs a carriage return.
Offset Adjustments For a precise adjustment of the position of the printed characters on a preprinted form, the printer allows to easily adjust the first line and the first printing column as follows: 1. When the printer is in Setup Mode, insert a blank sheet into the printer press the S1 key until the leds are lit in the following configuration: 2. .
OFFSET TUNING SETUP Vertical Position Offset (1/10 INCH) PROGRAM 1 PROGRAM 2 ( ) ( ) ( ) ( ) ( ) ( ) ( )* ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( )* ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) ( ) -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8 +9 Vertical Offset Tuning (1/60 INCH) X PROGRAM 2 PROGRAM 1 ( ) ( ) -6 X ( ) ( ) -5 X ( ) ( ) -4 X X X X X X X X X ( ) ( ) -3 ( ) ( ) -2 ( ) ( ) -1 ( )* ( )* 0 ( ) ( ) +1 ( ) ( ) +2 ( ) ( ) +3 ( ) ( ) +4 ( ) ( ) +5 X ( ) ( ) +6 Horizont
The Vertical Offset Tuning values correspond to 1/60 inches and set the vertical offset of the first print line starting from the default standard position at 1 mm from the upper paper margin. The Horizontal Offset Tuning values correspond to 1/60 inches and set the horizontal offset of the first print line starting from the default standard position at 3 mm from the left paper margin.
Reading the Preprinted Forms When the Printer Setup Forms have been filled in, insert them back into the printer, when the printer is in Setup Mode. The printer is able to recognize the Setup Forms by means of the markers on these pages. The printer reads the values marked for the various parameters and configures the printer accordingly. The settings are confirmed by a # symbol printed on the left of the corresponding marker. The following page shows the printer setup flow-chart.
Printer Setup Overview LQ S2 = ON –OFF LINE ON-OFF LINE Printer ready Setup Mode Printer OFF # ON-OFF LINE EJECT LQ LQ S2 LQ LQ S2 LQ LQ S2 LQ LQ S2 EJECT S1 ON-OFF LINE EJECT EJECT S1 ON-OFF LINE EJECT EJECT S1 ON-OFF LINE EJECT EJECT S1 42 Parameters are set
Troubleshooting Paper Problems The straight paper path of this printer is designed for trouble-free handling of a great variety of documents. Paper Jam In case a paper jam condition occurs, proceed as follows: 1. Open the printer cover. 2. Open the print-head assembly pushing the green levers towards the rear of the printer. The print-head assembly moves up.
3. Remove the jammed paper, pulling it towards the front of the printer. 4. In case it is not possible to remove the jammed paper because you cannot reach it with your hand or it is embedded so that you cannot move it, rotate the cog-wheel beside the paper path lever to free the paper.
5. Push down on the green label “PUSH TO CLOSE” present in the print head assembly until it clicks into place. If you do not close the print-head assembly correctly, the printer does not print and you may damage the printer cover. 6. Close the printer cover. Paper Damaged after Printing If the paper damaged after printing , it probably does not correspond to the specifications given in this manual or was not loaded according to the indications given.
Ribbon Cartridge Problems The following table is useful to identify and solve print quality problems. Problem Cause Solution Fading print The ribbon is not fed Check that the ribbon is correctly inserted (see “ Installing the Ribbon Cartridge ”. Turn the ribbon tension knob to verify, that the ribbon is not blocked. If the problem is not solved, change the ribbon cartridge. The ribbon is used up or torn Change the ribbon cartridge.
Paper Specifications The documents must all guarantee the following characteristics: • Use paper matching the indicated characteristics. • They must have well defined top and left edges, with a square angle tolerance of 0.1° on all edges. • The paper must not have holes, perforations, folds or tears anywhere within the print area of the document. • The radius on a corner of the form must be within 9.5 mm from the left or right edge. • The form to be printed must not contain foreign material.
Cuts Sheets Insertion direction D C C Print Area B E A A B C D E Dimensions Form width Form length Distance between dot position and left or right paper edge Distance between top of the first printed line and top margin of the document Distance between the lower margin and the lower part of the last printed line Weight (original) Weight (original + 1 to 5 copies) Thickness Maximum 244 mm 470 mm - Minimum 65 mm 70 mm 3.0 mm - 1 mm - 6.
Passbooks Minimum Maximum 75 120 g/m2 0.28 mm (0.011 in.) 1.80 mm (0.071 in.) Paper Weight Thickness Multiple Page Passbooks Horizontal Fold Thickness difference across the fold of an open passbook Horizontal Fold Vertical Fold • • • • • • - 1.52 mm (0.059 in.) 1.52 mm (0.059 in.) Single Page Passbook or Ledger Cards 0.18 mm (0.0071 in.) 0.28 mm (0.011 in.) Covers 0.18 mm (0.0071 in.) 0.46 mm (0.018 in.
Passbooks with Horizontal Fold A B C Insertion direction D C C D Print Area ABCD ABCD G H Print Area F B E F G J Dimension Passbook width Passbook length Distance between print character position and left or right edge Distance between top edge of the document and top edge of first printed line Distance between bottom of last printed line and bottom edge of the document Outer corner radius Distance from fold to bottom of the first printed line above the fold.
Passbooks with Vertical Fold A B C Insertion direction D ABCD C H C D Print Area ABCD G H BE ABCD F G L F E A K H K-L Dimension Passbook width Passbook length Distance for the dot position nearest to the left or right edge Distance from the top edge of the document to the top edge of the first printed line Distance from the bottom of the last printed line to the bottom edge of the document Outer corner radius Distance from the fold to the first character position beside the fold.
Technical Specifications Printing Technology Print head: ER24S 24 pin – Ø 0,25 mm Print head life 400 million characters Resolution: 360 x 360 dpi (HxV) Line Length (@ 10 cpi) 94 columns (cut sheets) Printing Speed 400 cps @ 10 cpi (Draft) 133 cps @ 10 cpi (LQ) Emulation IBM ® Personal Printer 2390+, Proprinter XL24E, Proprinter XL24AGM, IBM 4722, 9068, Epson 570 and Olivetti PR40+, PR2, 2845 Resident Fonts Draft, Courier, Gothic, Prestige, Presentor, Script, OCR-A, OCR-B, Boldface Character Sets (IBM and E
Character Sets (OLIVETTI protocols) CS000 – CS010 International, CS020 Germany, CS030 Portugal, CS040 Spain1, CS050 Denmark/Norway, CS060 France, CS070 Italy, CS080 Sweden/Finland, CS090 Switzerland, CS100 Great Britain, CS110 USA ASCII, CS140 Greece, CS150 Israel, CS170 Spain 2, CS200 Jugoslavia, CS410 Olivetti TCV 370, CS510 SDC, CS520 Turkey, CS540 CIBC, CS680 OLI-UNIX, CS701 PC-220 Spain2, CS711 PC-Denmark/Norway, CS712 PC-Denmark OPE, CS771 PC-210 Greek Barcodes UPC/A, UPC/E, EAN8, EAN13, Code 39, Code
Ribbon Life 4 million characters (black) Reliability MTBF: 10,000 hours Duty cycle 28000 pages/month Physical Dimensions & Weight 400 (W) x 295 (H) x 200 (D) mm < 12 Kg Power Supply Type Power consumption: Universal - autoswitching < 60 W (printing ISO/IEC 10561) Environmental conditions Temperature: working +10 to +40 °C Humidity: working 40% to 60% RH (without condensation) Noise Level < 54dbA Environment Energy star compliant Compliances 120 VAC, 60 Hz 230 VAC, 50 Hz UL 60950, CSA C22.2 No.
MSRW – MICR ADDENDUM _____________________________________________________________________________________________________________A-01
MAGNETIC STRIP READER/WRITER The horizontal magnetic strip reader/writer is used to read and write data on the magnetic stripe of bank passbooks. Magnetic stripe has to be placed horizontally on the booklets, according to the print line direction, to be properly managed by the magnetic option. Here below are reported the device specifications for details.
End sentinel (EOM) Recordable characters Recording direction Center of vertical position Horizontal start position Recordable characters number Recording capacity F 0-9 and “E” Left to Right 13,9 mm 9.5 mm. from the left edge 45 max with field duplication 108 char.
Bourroughs standard Bit density Preamble Postamble Start sentinel (SOM) End sentinel (EOM) Recordable characters Recording direction Center of vertical position Horizontal start position Recordable characters number 161, 210 Bit Per Inch ± 5% 25 “zero” bits 25 “zero” bits B A 0-9 and “E” Left to Right 12,01 mm 15 mm.
A-05
A-06
Bourroughs standard lay-out A-07
MAGNETIC INK CHARACTER RECOGNITION A-08
The horizontal MICR option is used to read and decode bank cheque code-line. Herebelow are reported detailed specifications. Standards supported: Reading speed: CMC7 and E13B 0.7 m/sec. (27 ips) Character recognition throughput: CMC7: 0.9 sec. E13B: 4 sec. Missed recognition error rate CMC7 E13B 1/10.000 characters 1/5.
A-010
PRINTER SET UP Following the “printing self test” instructions reported on the user manual, the printer status page obtained reports also the actual settings for magnetic strip reader device. Printing the setup forms and then filling the selected configuration choice box, according to the user manual instructions, it is possible to change the magnetic strip reader configuration.
The configuration setup page reports all the possible selectable choices. To print configuration setup page see the Printer Setup section of this manual. Setup parameter MSRW STANDARD END SENTINEL DISPLACEMENT DUPLICATE DBL FIELD CHECK MSRW RETRY Values IBM3604 DIN32744 ANSI BURR. 1 BURR. 2 F C STANDARD +10 +20 NO YES NO YES 1 2 3 Description Magnetic stripe standard selection End sentinel symbol, valid only for IBM3604 Allows to select the displacement of the magnetic stripe Field duplicate attribute.
DUAL COLOR SCANNER ADDENDUM The dual scanner is located at the rear of the printer. The paper alignment sensors provide to align the paper and adjust it if necessary. The print detects the paper edges automatically, the sheet can therefore be inserted in any position within the detection area according to the rules described at page 15 of this document. The maximum size of document scanned is 216 mm x 330 mm. Put the sheet to scan on left side of paper stand for maximum with scanning.
Install USB Driver procedure. 1. 2. 3. 4. Insert Compuprint documentation CD. Connect USB cable. Power on the printer. After few seconds System pops up the interface [Found New Hardware Wizard], to install “SFERAL WWT LS A4 USB”. 5. Select “Install from a list specific location (Advanced)” and click “Next” to continue . 6. Push Browse Button and select on Compuprint CD the path : Source\drivers\Compuprint SP40\USB\Driver”. 7. Follow the instructions up to the end of installation software. 8.
