User Manual Congratulations! Your new CTL Computer System is a powerful, state-of-the-art electronic product that can both increase your productivity and provide you with a new level of entertainment and educational opportunities. Your CTL Computer System has been individually hand-assembled and tested by a highly trained CTL Production Technician. Given proper care and maintenance, your CTL Computer System will provide you with years of reliable operation.
Important Information Notes, Cautions, and Warnings Throughout this guide, blocks of text will be displayed inside two parallel bold lines to indicate a Note, Caution, or Warning, described below: NOTE A NOTE details important information to keep in mind. No personal injury or equipment damage will occur from disregarding a note. CAUTION! A CAUTION indicates potential damage to hardware or loss of data and how to avoid the problem.
Typographical and Listing Conventions The following list defines typographical conventions used to depict specific elements of text used in this manual: • Titles of windows, names of buttons and icons, and menu options that appear on the display screen are presented in bold. Example: Click Start • Labels that appear on the keyboard keys are enclosed in brackets. Example: [Enter] • Certain functions require you to press a series of keys simultaneously.
System Configuration Your CTL computer comes fully tested and configured for optimum performance and compatibility. CTL’s engineers have used considerable expertise and spent a great deal of time in the installation, configuration, and optimization of your hardware and software. It is important that you take steps to protect your investment. Please note the following items: • You are responsible for any changes made to the original configuration.
Exclusions from CTL Corporation Limited Warranty Programs All other expressed and implied warranties for CTL products purchased from CTL after January 1, 2002 are hereby disclaimed. If this product is not in good working order as warranted above, CTL Corporation’s sole and exclusive remedy shall be repair or replacement as stated above. In no event will CTL Corporation be liable to the customer or any third party for any damages in excess of the purchase price of the product.
Your Serial Numbers Please use the space below to write your system’s serial number. System Serial Number: ________________________________ Warranty Number: ________________________________ These numbers are located on the back of your computer. Should you ever need to call CTL Technical Services, you must have this number readily available so that diagnostic information about your computer can be pulled up. If You Have Problems Your system left our facilities in perfect working order.
Federal Communications Commission Radio Frequency Interference Statement This equipment generates and uses radio frequency and if not installed and used properly (that is, in strict accordance with the manufacturer's instructions) may cause interference to radio and television reception.
Table of Contents Chapter 1 CTL Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Valeo™, Vision™ & Vista™ 10 Vector™ 10 Meridian™ 10 Nexus™ 10 Chapter 2 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FireWire™ IEEE 1394 26 Small Computer Systems Interface (SCSI) 26 Network Interface Card (NIC) 26 FAX/Modem 27 Operating System 27 Security 28 Power Management 28 Chapter 4 Getting the Most From Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How to Get Maximum Performance From Your Computer 29 Chapter 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. CTL Models CTL Corporation desktop systems are available in six distinct series: Valeo™, Vision™, Vista™, Vector™, Meridian™ and Nexus™. The systems in each series have been designed with specific functions in mind and are geared towards various computing environments. Valeo, Vision and Vista The computer systems in the Valeo, Vision and Vista series are highly flexible computer systems designed to be used in a wide variety of environments including Home, Industrial and Small Offices.
2. Getting Started This chapter contains information needed to set up your computer for the first time. It includes information on planning your workspace, ergonomics, unpacking your new computer, and connecting components and peripherals. Computer Workspace It is important that your computer be properly set up in order to protect your system and provide a comfortable workspace.
• Your chair should provide good lumbar (lower back) support. • Your forearms should be horizontal and wrists in a comfortable neutral position while typing or using the mouse. • There should be space to rest your hands on your desk while using the keyboard/mouse. • Allow your upper arms to hang naturally at your sides. • Sit erect, keeping your feet flat on the floor and your thighs level. • Make sure your feet are supporting the weight of your legs and not the front edge of your seat.
Unpacking Your System Make sure the location you select for your new computer has room for the monitor, keyboard, mouse, case, speakers, printer, and other components. Be sure the electrical outlets are grounded and that you are using a surge suppressor. Examine shipping containers for holes, smashed corners, dents, watermarks, or other damage that may have occurred during shipping. Notify CTL immediately if any of these signs of damage are present.
Identifying Ports CTL computers are built-to-order and the layout and configuration of your system determines the location of the different connectors. It is important that you pay particular attention to the labels above the connectors when attaching the components. Figure 2-1 illustrates a typical back panel on a computer. While the locations of the connectors may vary, the connectors themselves are universal, i.e., all serial ports are alike and so on.
Game, Joystick, or MIDI Port The game port, also sometimes referred to as the MIDI or joystick port, uses a 15-pin female connector to connect a joystick or game pad. This port is on the front control panel of some computers. Be aware that the standard Thick Ethernet connector is identical to the game port connector. VGA Monitor Port Externally, the VGA monitor port connector is the same size as a 9-pin serial port, but is female and has 15 pins arranged in three rows.
Making Connections Please read the following warning and cautionary notes before making any connections. WARNING! Route all cables where no one will trip on them and where the cables will not be subject to abrasion or other damage. Frayed cables could cause personal injury and/or damage to your computer. CAUTION! To avoid damage, make sure your computer is completely powered off before connecting or disconnecting an electronic device such as a peripheral.
• Network. Will vary according to the type of card - could be coaxial cable (BNC) or twisted-pair (RJ-45). 6. Connect one end of the monitor power cord to the monitor and the other end to a surge suppressor. 7. Connect one end of the system power cord to the system and the other end to a surge suppressor. Make sure the power supply’s voltage selector is set to 115V and the emergency switch is pressed down to the negative (-) symbol. 8.
3. Using Your Computer This chapter contains information on using your new CTL system and its components, as well as some tips on how to achieve maximum performance from your computer. Turning Your System On The Power and Reset buttons for most systems are located on the front of the computer case and are clearly marked. Refer to “General Controls and Indicators,” described later in this chapter for more information on the operation of these buttons.
applies to you. Restart Procedures • If you are using Windows XP, Windows 98, Windows NT 4.0, Windows 2000 Professional, or Windows Me, click Start at the bottom left of your screen, then select Shut Down. Click Restart from the menu that appears. Your computer will reboot. • Press [Ctrl]+[Alt]+[Del]. If you are in DOS, this will cause your computer to reboot. In Windows XP, Windows 98, or Windows NT 4.
• Powering the system off after completing your work - This alternative is best if you use the computer infrequently, especially where the periods of use are short. • Leaving the system on and only powering off at the end of the day - If you use your computer many times a day or for long periods, it is probably better to leave it on. Applications such as voicemail and fax may require that the system be constantly on. Most office computers fall into this category.
follow the shutdown procedure described in “Turning Your System Off,” found earlier in this chapter. The power indicator light illuminates whenever the system is on. Reset Button Pressing Reset forces the computer to reboot. Reset should only be used as described under “Emergency Restart Procedure,” found earlier in this chapter to avoid losing data and possible corruption of system boot files.
ROM drives have an earphone jack and volume control. This allows you to enjoy CD audio even if your computer does not have a sound card and/or speakers. NOTE Unlike most stereo systems, plugging earphones into the CD-ROM will not disable any external speakers attached to your system. Basic Controls Figure 3-5 illustrates the front of a typical CD-ROM drive. Controls may vary slightly depending on your specific model.
will slide partway out of the drive. Grasp it by the edges, and lift it gently out of the slot. Tray-equipped CD-ROM: Use the following procedure to load a CD into a tray-equipped CD-ROM: 1. Press Eject to open the CD-ROM tray. 2. Pick up the CD-ROM by the edges and identify the side with writing on it. 3. Gently lay the CD-ROM in the tray with the writing side facing up. 4. Press Eject to close the CD-ROM tray.
17GB. Also, DVD-ROM drives can read standard audio or data CDs. If your CTL computer comes with a DVD-ROM drive, please refer to the unit's documentation for complete information on using your DVD capabilities. External controls and disk loading procedures on these drives are similar to the controls on a CD-ROM drive described previously.
1024 x 768. Some monitors can achieve resolutions as high as 2048 x 1536. The higher you set the resolution on your monitor, the larger the viewable desktop, with the limit dictated by the physical size of your screen. WYSIWIG (What-You-See-Is-What-You-Get) resolutions are resolutions that correspond 1:1 to the printed output. For a 15” screen, this translates into 800 x 600; for a 17” screen – 1024 x 768; a 19” screen – 1280 x 1024, and so on.
supported by Windows XP, Windows 98, Windows Me, and Windows 2000. Please refer to the device-specific documentation for information on using devices with USB. FireWireTM – IEEE 1394 FireWire provides a plug-and-socket connection on which up to 63 devices can be attached with data transfer speeds up to 400 Mbps. This standard describes a serial bus or pathway between one or more peripheral devices and your computer's microprocessor.
Networks may use third-party software such as Novell® or Banyan to configure individual NICs as well as the network itself, or they may rely on Windows' built-in networking capabilities. A typical network connection allows your computer to access additional remote drives/devices as if they were local drives, i.e., on your computer. For example, your computer might have access to network drives P, Q, and R, which could be accessible by more than one user.
Security Physical security involves placing the computer in an inherently safe location (for example, in a secured building). Security personnel or your supervisor may have complete information regarding physical security issues. Access-control security protects your computer from unauthorized use.
4. Getting the Most From Your System Like an automobile, a computer gets out of tune with use. This chapter describes how to maintain your computer for maximum performance. Maintaining your system is an ongoing process requiring conscious thought and effort, but the time invested will pay off in increased performance and reliability.
• Make regular backups of system files, applications, and data - You may inadvertently install software that negatively affects your system and is impossible to uninstall, or make a mistake in critical operating system settings that can take hours to repair. Periodic backups of system files and applications, and updating these backups before adding software or modifying operating system settings will protect your files. Windows ME and Windows XP have a special feature called System Restore.
5. Troubleshooting Although your computer system is designed to provide you with trouble-free operation, any system can malfunction. Incorrectly setting up or configuring your system during hardware or operating system upgrades is the cause of most malfunctions. Loose mechanical connections such as cards, cables, or components are also frequent troublemakers. These can occur during upgrades, repairs, or simply while moving the computer from one location to another.
Operating System Tools Windows XP, Windows 98, Windows ME, Windows NT 4.0 and Windows 2000 Professional all include a variety of tools that can be of great help in troubleshooting problems. Simply searching for a particular topic in the Help system of Windows can yield a lot of information about the problem. Various tools and troubleshooting wizards can also be found by searching the Help system. The help system can typically be accessed from the Start menu in the bottom left corner of the screen.
This procedure requires you to work inside your computer. Please perform the steps listed in the WARNING at the beginning of this chapter before you proceed. 1. After performing the steps listed in the WARNING at the beginning of this chapter, remove the case (see “Opening Your Computer Case,” page 6-10). Reseat all cards and reconnect all cables. 2. Discharge static electricity again. Press in all chips on the system boards that seat in sockets. 3.
3. Adjust your monitor's brightness and contrast controls. 4. Ensure that the video cable is properly connected to the video port at the back of the computer. 5. Remove the cover (see “Opening Your Computer Case,” page 6-10) and ensure all cards, cables, and components are properly seated or connected. Display is on but flickering or garbled - all resolutions Most likely cause: bad connection. 1. Check that the video cable is properly connected to the video port at the back of the computer. 2.
5. Run BIOS Setup to verify that the drive is defined correctly. Refer to the motherboard User Manual for instructions on running BIOS Setup. CD-ROM, CD-RW, DVD-ROM, DVDRAM & CD-RW/DVD Combo Drives The CD-ROM, CD-RW, DVD-ROM, DVD-RAM or CDRW/DVD-Combo Drive does not work Most likely cause: CD-ROM drivers are not loaded or are conflicting with other drivers. One or more of the steps described below may require you to work inside your computer.
check both the System and Multimedia in Control Panel to ensure that you have the proper settings for your sound card (consult your sound card/audio subsystem manual and your Windows documentation). Check your software to verify that the volume settings are not turned off. No sound when playing audio CDs Most likely cause: software driver not loaded. One or more of the steps described below may require you to work inside your computer.
system. Windows recognizes a standard PS/2 or Serial mouse and installs generic drivers. If this solves the problem, then there is a conflict between the mouse software and some other program or hardware in the system. Call CTL Technical Support for help. 4. Try a different mouse or try it on another computer to see if it is defective.
3. In Windows, open the Control Panel and select Modem/Diagnostic. Select the modem's COM port, and then click More Info. Make sure Windows reports the correct modem information. Refer to your modem and Windows documentation for further information. 4. If these tests fail, the fax/modem may be defective. System dials out but does not connect at maximum speed Most likely cause: incorrect speed setting or poor quality telephone line. 1. Ensure that the fax/modem is set to run at optimum speed.
9. Windows will boot without installing any specific drivers. Once in Windows, remove and then re-install the offending driver(s). The procedure for Windows ME is similar to the procedure outlined above, except the Command Prompt or Safe Command Prompt Only options have been removed. In this case, boot into Safe Mode directly instead of a Safe Mode Command Prompt, and use Notepad to read the BOOTLOG.TXT file In Windows NT 4.
5. After the process of installing from the Quick Restore CD is completed, the computer will reboot automatically. At this point, you need to either remove the Quick Restore CD from the CD Drive or, alternatively, you can refrain from pressing a key when prompted so that the computer can boot the new installation of the operating system on the hard drive. 6. End User License Agreement. Select yes to accept the EULA and continue, or select no if you do not wish to continue. 7.
Phillips screwdriver. Note: Only three screws must be removed to open the case. Step 2: Gently slide the cover straight back.
Index A AC3 Out, 15 Advanced Power Management, 28 audio port, 14 troubleshooting, 35,36 B backup devices, 24 backups data, 30 system restore, 32 C CD-ROM disk loading a disk, 22 manual ejection, 23 CD-ROM drive front panel illustration, 22 controls, 22, 23 CD-RW drive, 23 CD-RW / DVD Combo Drive, 24 coaxial cable network connection, 27 tv antenna input, 15 compatibility cd media, 35 system configurations, 4,5 composite Video In/Out, 15 configuration, 4,5 connections audio jacks, 14 back panel connector loca
troubleshooting, 34 use, 21 G game port, 14, 15 grounding electrical outlets, 12 H hard drive defragmentation, 21 maintenance, 21 troubleshooting, 31, 32, 33 J joystick, 14,15 K keyboard ergonomics, 11 port, 14, 15 troubleshooting, 36 L license agreements, 3, 40 M maintenance, 29 MIDI port, 14, 15 modem connecting, 16 definition, 27 port, 14, 15, troubleshooting, 37 monitor connecting, 16, 17 display troubleshooting, 33, 34 ergonomics, 11 monitor related terms and definitions, 24 port, 14, 15 power manageme
power button, 20 power management, 19, 20 printer connecting, 14, 16 Q quick restore CD use of, 39, 40 R reset button, 19, 21 restart restart procedure, 19 emergency restart procedure, 19 S S Video In/out, 15 SCSI, 26 security power-on password, 28 screen saver password, 28 serial number, 6 serial port, 14 shutdown procedure, 18 speakers jacks, 14 connecting, 16 surge suppression, 11, 12, 13 T troubleshooting basic procedure, 31 CD-ROM drive, 35 CD-RW drive, 35 display, 33 dvd-rom, 35 floppy drive, 34 keybo