Gagl Preliminary Instructions

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Tech Note: Comrex Gagl Preliminary Instructions

BROADCAST RELIABLE

What is Gagl?

Gagl is a cloud service offered by

Comrex. It allows between one and

five users to send and receive audio

from computers and smartphones.

That audio is conferenced (if more

than one user), and delivered to a

Comrex hardware codec (such as

ACCESS or BRIC-Link, usually in a

studio). All participants can hear other

participants and the codec “send”

audio back to them.

So it’s like Zoom?

Gagl was designed from the ground

up with audio in mind. It doesn’t send

video at all, meaning it requires less

Internet bandwidth and therefore has

higher stability. And unlike video-

oriented conferencing offerings, audio

quality is the first priority for Gagl. It

What application is Gagl designed for?

Gagl can be the entire hub for a round-robin reporting program. It can run an entire morning zoo radio

show. Latency is low enough for call-in talk radio. Or it can simply be a portal for a single contributor to

connect back to the studio over a computer or smartphone.

Does it use an app?

Gagl doesn’t require anything to be installed on your computer or phone, other than a browser. All

functionality happens in the browser.

What else is required?

Because audio is paramount for Gagl, it requires the use of headsets for guests on computers or phones.

This removes any audio distortion that can be caused by acoustic echo cancellation. Future updates to

Gagl will allow usage without headsets (enable Acoustic Echo Cancellation) but audio quality will not

rival headsets.

Sounds great! How do I get started?

The rest of this document will describe how to start up and use Gagl!

Revision date: 9/2/22

Fig. 1

uses the well regarded Opus audio encoder and a bitrate that delivers excellent voice and music quality.

It also delivers audio directly to your Comrex codec with all the stability enhancements, pro-grade audio

connections and features that you’ve come to expect from our hardware.

Summary of content (8 pages)

PAGE 1
Tech Note: Comrex Gagl Preliminary Instructions What is Gagl? Gagl is a cloud service offered by Comrex. It allows between one and five users to send and receive audio from computers and smartphones. That audio is conferenced (if more than one user), and delivered to a Comrex hardware codec (such as ACCESS or BRIC-Link, usually in a studio). All participants can hear other participants and the codec “send” audio back to them. So it’s like Zoom? Gagl was designed from the ground up with audio in mind.
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Tech Note: Comrex Gagl Preliminary Instructions Admin vs. Moderators vs. Guests vs. Codec Someone is designated as the Gagl account Admin, and this is the person who handles the Gagl subscription. The Admin’s email address is used to create a Admin account on Gagl. Within this account, the Admin can set up the Comrex codec parameters and create a list of Moderators. The Admin is also always a Gagl Moderator. A Moderator is the person who creates a Gagl at airtime.
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Tech Note: Comrex Gagl Preliminary Instructions Fig. 3 - Moderator dashboard The first step within the dashboard is to set up the Comrex codec connection by clicking “Set Up Codec” in the upper right corner. Fig. 4 - Codec setup window Here you will give a name to your codec connection (to be displayed on the Gagl connection page) along with the IP address of your codec. Note: If you’ve changed the SIP port in your codec settings, make sure you add the port number here (e.g. 70.22.155.
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Tech Note: Comrex Gagl Preliminary Instructions Click Add Moderator in the upper right corner, and enter your Moderator’s details. Create up to four additional Moderators per Admin account. Once the Moderator is created, they will receive an email with a link to creating their password. Moderators may be edited or deleted by the Admin at any time. Finally, take note of the user name assigned to the Admin listing on the top entry. You’ll need this to use Gagl if you’re the Admin.
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Tech Note: Comrex Gagl Preliminary Instructions 1 2 3 4 5 6 7 8 9 10 11 12 13 Fig. 6 The functions are outlined below: 1. Guest list: An entry will appear for each Moderator, Guest and codec participating in the Gagl. 2. Audio Meter: When a Gagl participant speaks, their audio will be reflected here. 3. “Mute/Unmute Guest” button: The Moderator can mute and unmute each guest via these buttons. 4. “Leave Gagl” button: The Moderator can remove each Guest from the Gagl via these buttons. 5.
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Tech Note: Comrex Gagl Preliminary Instructions 10. “Chat”: Open a text chat window visible to all Guests. 11. “Stats for Nerds”: Currently providing basic info on participants. Eventually will display connection stats. 12. “Raise/Lower Flag”: Sends a notice to Guests that the Moderator wishes to speak next. 13. “Leave Gagl”: Ends current Gagl and disconnects all Guests. The Guest Gagl page (Fig. 7) is similar but with fewer options: 1 2 3 4 5 6 7 8 Fig. 7 1.
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Tech Note: Comrex Gagl Preliminary Instructions Troubleshooting FAQ Q: I can’t connect to my codec--It says “connected” then a short time later “disconnected”. A: Here’s a few ideas: 1. Make sure your codec is configured to accept incoming SIP calls. (See manual) 2. Make sure your SIP ports are open for incoming connections on your firewall. (See manual) 3. Make sure you’re running firmware 4.5p11 on your codec (or you’ve added “gagl” to your SIP whitelist). 4.
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Tech Note: Comrex Gagl Preliminary Instructions Q: Can I change the default avatar for me or my guests? A: You can use a free third party service called Gravatar to assign a picture to use for each mod and guest. If the email address used for Gagl aligns with a pre-defined gravatar, that picture will appear in Gagl. Q: I want to permanently ban one of my guests. A: Create a new Gagl with a new name, and re-invite the guests you want to keep. Q: I’m using Gagl as a “reporter phone” to my codec.