Installation manual

MNC-0700-001 5 Revision F
Service and Repair
Figure 1, RMA Request Form Example
RMA REQUEST FORM
DATE: WARRANTY:
RMA: ORIG SHIP DATE:
COMPLETED BY: ORIG SO :
WARRANTY EXPIRES:
CUSTOMER:
MODEL: P/N: S/N:
MODEL: P/N: S/N:
INCLUDED ACCESSORIES
Note: Please only return accessories as required to support repair testing
REASON FOR RETURN:
Has this unit been returned for repair before? Yes: No:
USA: UK: Brazil:
SHIP TO ADDRESS: BILL TO ADDRESS:
PREFERRED SHIPPING METHOD
Fed X UPS
DHL Other
PLEASE NOTE - Units returned during the Warranty period that are found to be problem free will be charged
the minimum evaluation fee.
FOR ALL OUT OF WARRANTY UNITS: Xicom Technology will not proceed with the repair until we have a
purchase order in place.
Price for this repair: Includes all repair parts, labor, upgrades and full testing
Purchase order number:
*TWT and Linearizer Excluded - they will be quoted on a parts and labor basis.
*The above price will not cover units that have been damaged beyond normal wear and tear- they will be
quoted on a parts and labor basis - if repairable. Repair or Replacement at Xicom's Option.
*Discontinued models will be quoted on a parts and labor basis - if repairable. Repair or Replacement at
Xicom's Option.
*Minimum Evaluation price will be charged for minor repairs, $1000. for amplifiers, $350. for controllers.
Contact Enclose a copy of this form with unit and ship to:
Name: Xicom Technology
Phone: 3550 Bassett Street
Fax: Santa Clara, CA 95054
e-mail:
Attn: RM
A
X
icom Technolog
y
3550 Bassett Street
Santa Clara, CA 95054
Tel: [phone], Fax: [phone]
Revision Date 3/8/2004
EAR EXPORT CONTROLLED: The information contained in this Manual refers or relates to a product that is subject
to the U.S. Export Administration Regulations (EAR). Transfer of data herein by any means to a Foreign Person,
whether in the U.S. or abroad, may require an export license from the U.S. Department of Commerce.