Product specifications

UT4500 Series Up Converter MN/UT4500.IOM

Preface Revision 2

CUSTOMER SUPPORT

Contact the Comtech EF Data Customer Support Department for:

 Product support or training

 Information on upgrading or returning a product

 Reporting comments or suggestions concerning manuals

A Customer Support representative may be reached at:

Comtech EF Data

Attention: Customer Support Department

2114 West 7th Street

Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)

480.333.4357 (Customer Support Desk)

480.333.2161 FAX

or, E-Mail can be sent to the Customer Support Department at:

service@comtechefdata.com

To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or

replacement:

1. Request a Return Material Authorization (RMA) number from the

Comtech EF Data Customer Support Department.

2. Be prepared to supply the Customer Support representative with the model

number, serial number, and a description of the problem.

3. To ensure that the product is not damaged during shipping, pack the

product in its original shipping carton/packaging.

4. Ship the product back to Comtech EF Data. (Shipping charges should be

prepaid.)

For more information regarding the warranty policies, see Warranty Policy, p. xii.