Owner's manual

RocketPort® 485 Hardware Installation 8 of 8
Note: Only the first card requires that the I/O address
matches the physical DIP switch setting. For
each subsequent card, select any unused I/O
address available in your system.
4. Follow the remainder of the on-line instructions.
If the diagnostics did not pass you may want to use the
following discussion to diagnose your problem.
Resolving Failures
If the diagnostics could not find the card:
• Make sure that you have entered the correct I/O base
address and IRQ.
• Select a different unused I/O address (also reset the
DIP switch to the new selection).
• Turn off the power and reseat the card into the slot.
• Check for proper cable connections.
• Check for proper installation of the loopback plug.
Try running the diagnostics again. If they fail again, you
may have a bad port. Contact Technical Support
.
Technical Support
Comtrol has a staff of support technicians available to help
you. Before you call, please have the following information
available:
Second Edition, January 10, 2000
Copyright © 1999, 2000 Comtrol Corporation
All Rights Reserved.
RocketPort is a registered trademark of the Comtrol
Corporation. Other product and company names
mentioned herein may be the trademarks of their
respective owners.
Comtrol Corporation makes no representations or
warranties with regard to the contents of this reference
card or to the suitability of any Comtrol product for any
particular purpose. Specifications subject to change
without notice. Some software or features may not be
available at the time of publication. Contact your reseller
for current product information.
2000048 Rev. B
Item Your System Information
Model number
Serial number
Interface type
I/O address and IRQ
Operating system
type and release
Device driver version
PC make, model, and
speed
List other devices in
the PC and their
addresses
Comtrol Headquarters Europe
Phone [phone] [phone]
FAX [phone] [phone]
Email [e-mail] [e-mail]
Web
support
Searchable Solution Database and FAQs
Web site www.comtrol.com www.comtrol.co.uk
FTP site ftp.comtrol.com