Warranty

3500 Quakerbridge Road • Post Office Box 3127 • Mercerville, New Jersey 08619 • [phone]
What is covered:
Congoleum warrants that its DuraCeramic Origins and DuraCeramic Dimensions will not wear through printed design and
wearlayer due to normal household use, will be free of manufacturing defects, included but not limited to rips, tears, changes
in gloss level, scratching, cutting, chipping, breakage or staining during normal use as long as you own the product.
DuraCeramic Origins and DuraCeramic Dimensions featuring Scotchgard® Protector are further warranted that for a period of fifteen
years from the date of purchase, these products will be easy to clean and will repel dirt and grime.
This warranty only applies to normal residential applications. If the product is used in a light commercial application,
Congoleum only warrants that the product will be free of manufacturing defects, and will not discolor from mold, mildew or
alkali for a period of five years from the date of purchase.
This warranty applies to quality one, current running line patterns purchased after June 1, 2015 and installed in normal
residential applications.
This warranty covers material for the time periods indicated above and reasonable labor costs as published in RSMeans® for
five years if installation was paid for when the original floor was installed.
This warranty is not transferable.
Exclusions…what is not covered:
 Problems due to improper installation (including installation in unheated rooms), non-recommended subflooring or
improper subfloor preparation, improper floor care and installation products, or failure to follow maintenance
recommendations.
 Problems due to accidents, abuse, or improper usage. Some examples are: damage from moving appliances or sliding
furniture without adequate protection, rolling casters on furniture, appliance or plumbing leaks, rotating beater bars on
vacuum cleaners, permanent scuff marks (non-removable marks made on the surface of the wear layer by shoe soles)
heat from steam cleaning devices, dropping of heavy or sharp objects, and damage or discoloration from burns or fire.
 Problems due to temperature as a result of heat producing appliances such as a refrigerator or range, or hot air registers
emitting direct flow of heat in excess of 120
◦
F which, even intermittently, can scorch, burn, discolor, or fade your floor.
Cigarettes, matches and other very hot objects can also damage your floor.
 Fading from direct sunlight.
 Color or design variations from samples and literature.
 Problems due to excessive moisture or water leaks and floods.
 Damage occurring during renovation or construction.
 Use of floor mats that are not labeled "nonstaining."
 Rips, tears, gouges, indentations, Changes in gloss level, scratching, cutting, chipping, breakage or staining that occurs
during or after installation as a result of improper use, maintenance or care.
 Labor on material that is installed with obvious visible defects.
Warranty Remedy
If your Congoleum floor fails to perform under the conditions of this warranty, Congoleum will at its option repair the defective
area(s) or supply new Congoleum material of the same color, design, and grade, if available; if unavailable or discontinued,
Congoleum reserves the right to select and supply similar Congoleum materials. This does not preclude replacement for other
reasons as deemed appropriate by Congoleum. After corrective action is taken on an existing defect, you will continue to
receive the warranty coverage for the remaining period of your original warranty.
DURACERAMIC® ORIGINS AND DURACERAMIC DIMENSIONS®
LIFETIME RESIDENTIAL LIMITED WARRANTY