Installation Manual for CS1000 / CS1001 VDN DualCom Mk1 & 2 CSL Dualcom Limited Tel: 01895 474 474 Fax: 01895 474 440
INDEX Product Description Part Numbers 2 3 What to Do: Site Survey Installation System Testing Troubleshooting Help Desk & Web Site 5 6 7-8 9 - 10 10 The Details: Aerial Siting VDN Direct Check Inputs & Self Learning Dualcom Mounting CS1051 & CS1052 Radio Test Set Dualcom Polling ESN & NUA Numbers Dualcom Registration Using the CS1050 Expander Board Outputs Telephone Line Connection Analogue PSTN Telephone Line Connection PABX Connections ISDN, ISDN2, ISDN2e Home Highway, Business Highway ISDN30 ADSL or
VDN DualCom Mk1 and Mk2 Installation Manual Description VDN Dualcom is an advanced auto-dialling Digital Communication Device for secure alarm reporting. It can transmit alarm signals to an Alarm Receiving Centre using the PSTN (Public Switched Telephone Network) or VDN (Vodafone Data Network). When Dualcom is triggered by the alarm system it initiates calls to the Alarm Receiving Centre over both communication paths simultaneously.
Part Numbers CS 1000-20 VDN Dualcom Mk2 Stand Alone (including aerial). CS 1001-20 VDN Dualcom Mk2 Plug On (including aerial). CS 1050 Expansion to 16 inputs & 8 outputs. CS 1500 Tamper protected box with 1 amp Power Supply.
Red & Green Signal Strength LEDs Red & Yellow Communication LEDs Aerial Connector Telephone Line Terminals (under) NVM VDN Dualcom Mk1 Stand Alone Fig 1 Battery Cover Red & Yellow Communication LEDs Battery Cover Screw Internal Battery Socket Yellow Service LED Red & Green Signal Strength LEDs Fig 2 Aerial Connector VDN Dualcom Mk2 Stand Alone 4 Telephone Line Terminals (under)
Site Survey It is strongly recommended that a Site Survey is conducted prior to installation of a VDN Dualcom to confirm that adequate VDN signal strength is available at the site. Call a Help Desk. See page 10. Ask for a VDN signal strength prediction. For this, you will need to have the Post Code of the site available. This will tell you if there is VDN radio coverage at the proposed site. If there is no VDN radio coverage at the proposed site, the Dualcom’s VDN alarm reporting path will not operate.
Installation 1. Assemble the aerial by screwing the metal rod and the flexible aerial into the mounting bracket. Site the aerial vertically at the point of strongest signal ensuring that it is within the protected area. This is usually the highest point in the building and will have been identified during the site survey. Avoid metal roofs or installation within metal skinned buildings. See Page 11, 12 & 35. 2. Totally power down the control panel mains and battery.
System Testing Ensure you have informed your Alarm Receiving Centre that you are ready to test your Dualcom Product. 1. Reconnect the mains supply to the control panel. 2. Dualcom Mk2. Move the Power Switch to the On position (See Fig 2). Note that the power switch may be a yellow slide switch or a removable jumper link. This will power-up the Dualcom and ‘register’ it onto the VDN network.
System Testing (continued) 6. If you are using the Alarm Abort feature, set the Alarm Panel, initiate an alarm condition and (If the alarm system incorporates bell delay this will be overridden) unset the alarm system within 90 seconds. 7. Contact your ARC to confirm that all signals have been received. Ensure that all ‘Restore’ signals are received when the Dualcom input terminals return to their quiescent value. 8. If the quiescent (non-active) states of the input terminals are incorrect, i.e.
Troubleshooting Q. What if the VDN radio path signal has not been received by the Alarm Receiving Centre ? Check that the NVM is fitted & has been correctly programmed. Check with a meter that the voltage supply to the Dualcom is 12v or more and does not dip when the Dualcom is signalling. Check, using the Signal Strength LEDs (Red & Green) or the CS1052 that the radio signal is sufficient and the VDN path status = OK.
Troubleshooting (continued) Q. What if there appears to be random triggering of the Dualcom ? Ensure that 0 volts is common across all parts of the alarm system. If the Dualcom receives its power from a Power Supply that is additional to the alarm system, ensure that the 0 volt connection on the additional power supply is connected to the 0 volt connection on the alarm system. Q. What if up/downloading does not work ? Check that the NVM is fitted and has been correctly programmed.
Aerial Siting ALWAYS do a site survey to find an area of strong signal before installation. The aerial should be mounted vertically at the point of strongest signal. This is usually the highest point in the building (often the loft area). Remember, for security reasons, the position chosen should be inside the protected area. Large metal structures can affect radio signals.
Aerial Siting (continued) Reliable operation is unlikely with a low signal strength. If the signal strength LEDs, RSSI or FSSI readings show that the signal strength is low, you should improve the signal strength. This may be achieved by repositioning the aerial or fitting a higher gain aerial (CSL part number CS1053). Where the aerial has to be installed some distance from the Dualcom a 10m aerial extension lead is available (CSL part number CS1056). To check the RSSI, choose one of the following options.
Inputs and Self Learning For full Inputs connection information see Appendix 2. To aid installation, Dualcom Mk2 can learn the quiescent state of its inputs, i.e. the ‘not active’ state, without having to re-program the NVM. Note: Dualcom Mk1 does not have self learning inputs. Contact the ARC or the CSL Help Desk for remote programming. Self Learning allows the unit to be programmed during installation with ‘positive applied’ or ‘positive removed’ inputs.
Dualcom Mounting Dualcom is available as a ‘stand-alone’ or ‘plug-on’ version. The plug-on version is specifically designed for fitting to Control Panels that are equipped with standard communicator mounting pins. Contact the CSL Technical support Desk for the latest list of Control Panels that may be used. See Appendix 3. The stand-alone version of Dualcom may be mounted in a boxed power supply or other suitable case. The CS1500 boxed one-amp power supply is ideal for this.
CS1052 Wireless Signal Strength Meter The CS1052 may be used with the CS1051 Radio Test Set to align the aerial for maximum signal strength. This small hand-held unit allows the aerial to be aligned even when the Radio Test Set is connected to the aerial lead at the Dualcom’s location and the aerial is located in another part of the building. See Fig 5. The use of this optional addition to the Radio Test Set is strongly recommended. For more information, contact CSL.
ESN Number An ESN number uniquely identifies each Dualcom. It is the Electronic Serial Number. It is like the ‘chassis number’ on the metal chassis of a car. On Dualcom Mk1, the ESN number number may be read from a label on the outside plastic case of the unit. On Dualcom Mk2, the ESN number number may be read from the label that is under the internal battery. To access it, remove the battery-cover screw, lift the tab at the front of the battery cover and lift out the battery. See Fig 2.
Dualcom Mk1 Registration These Registration instructions are for VDN Dualcom Mk1 only. Dualcom must be ‘registered’ onto the VDN communications network before use. If un-registered, Dualcom can not send alarms to the Alarm Receiving Centre via the Paknet network and ‘up/downloading’ will not operate. Signal strength readings may also fail or be incorrect. Always re-register the Dualcom whenever it is moved to a new location and during regular maintenance visits.
Dualcom Mk2 Registration These Registration instructions are for VDN Dualcom Mk2 only. Whenever you apply power to the Dualcom by: a). Moving the Power Switch to the On position. b). Connecting the power supply and pluging-in the internal battery. c). Briefly shorting the Reset pins. the Dualcom will ‘register’ onto the VDN network. Moving the Power Switch to the Off position will disconnect the external supply and the internal battery thus fully powering-down the Dualcom.
Using the CS1050 Expander Board The CS1050 is a plug-on board that adds an additional 8 inputs and 8 outputs to the CS1000 and CS2000 range of Dualcom units. To install: 1. Remove power to the Dualcom when fitting or removing the CS1050 Expander board. 2. Slide the CS1050 Expander into the two guides on the Dualcom with the white connector towards the Dualcom board. Push the CS1050 down to ensure it connects fully to the Dualcom. 3.
Fault Output The fault relay contacts, C, NO and NC operates if the PSTN line is cut, the link to the Paknet base station signal is lost, after 3 unsuccessful call attempts are made on the PSTN or 10 unsuccessful attempts are made on the VDN. Fig 8 details the Fault Relay operation in these various situations.
Telephone Line Connection There are several different types of telephone line available from service providers. DigiCom, Dualcom, the CSL range of Control Panels and most other intruder alarm equipment requires an analogue telephone line connection. ‘Earth Loop Calling’ or ‘Earth Calling’ types of analogue telephone line can not be used. Equipment that requires an analogue line can not be connected directly to digital ISDN or digital or hybrid ADSL telephone lines.
PSTN Line Connection Options Dualcom’s line connection requires an analogue telephone line. For connection to other types of telephone line, refer to the previous pages. Connecting other telecoms equipment IN PARALLEL to the analogue telephone line used by Dualcom (or any Digital Communicator) can stop the unit sending alarm calls to an Alarm Receiving Centre. Parallel connection is NOT recommended for Dualcom when it is used in a security system.
PSTN Line Connection (Dualcom alone on line) Your Telecom Service Provider should be asked to supply and fit an analogue line and an NTP with terminals near the alarm system. The alarm installer should then follow steps 1, 2 and 4 below. See Fig 10. Note : If Dualcom is connected to the PSTN line and a telephone or other equipment is sharing the same line (Parallel Connection) the bell in the telephone may tinkle when Dualcom is operating.
PABX (Private Automatic Branch Exchange) A PABX is a telephone exchange in one business or building (where a dial 9 is needed for an outside line). It connects to one or more outside telephone lines and has two or more extentions within the business or building. See Fig 12. Dualcom may be connected to one of the outside telephone lines where they are the analogue PSTN type. The extentions within the building may be analogue or digital.
PABX with Analogue extension Fig 13 ISDN (Integrated System Digital Network) The digital ISDN is a communication network where the line from the exchange equipment and the service supplied to the subscriber is ‘digital’, i.e. not ‘analogue’. An ISDN line is a digital telephone line that conforms to the international ISDN standard. It can carry several calls simultaneously. A ‘basic rate’ ISDN telephone line can carry the equivalent of two simultaneous calls.
ISDN2e (Integrated System Digital Network, 2 channel) A ‘basic rate’ ISDN telephone line can carry the equivalent of two simultaneous calls. In UK, a ‘basic rate’ ISDN line is called ISDN2 or ISDN2e. Some suppliers call an ISDN2e line ‘Home Highway’ or ‘Business Highway’. See below. Where an ISDN2 line is fitted but an analogue line is required, e.g. for Dualcom, then the CSL CS0700 ISDN-Analogue converter may be used.
Home Highway, Business Highway (continued) In the event of mains failure, the right-hand analogue telephone socket on the NTE9 will cease to operate but all other functions are powered from the exchange equipment. It is important therefore to connect Dualcom to the left-hand analogue telephone socket on the NTE9. See Fig 15. A maximum of two calls on an NTE9 may be in progress at the same time. Use of one analogue telephone socket constitutes one call.
ADSL (Asynchronous Digital Subscriber Line) or ‘Broadband’ ADSL lines are sometimes called ‘Broadband’. Many ADSL lines are Hybrid lines, i.e. they carry ADSL digital data and analogue telephone signals simultaneously. Some ADSL line NTPs provide an analogue socket; Dualcom can be connected to the analogue socket. See Fig 16. At the ADSL line NTP, a ‘splitter’ or filter is used to separate the low frequency analogue telephone signals from the high frequency ADSL data signals.
The ‘Call Minder’ call answering Service Some telecom Service Providers offer a call answering service. This will answer incoming calls if the subscriber’s telephone is not answered within a number of rings. Dualcom NVM programming may need changing to ensure operation when this service is provided. This service is available from BT in most areas of the UK on Analogue PSTN, ISDN, Home Highway and Hybrid ADSL lines. It may also be available from other telecom Service Providers.
System Power, Internal Battery & Power Saving Dualcom Mk1 requires a supply of 12-13.8 volts DC at 230mA in standby and 1.3 amps when activated. Transmissions taking this pulse of high current last for 1/10 second. The power supply must be able to provide this current. For Dualcom Mk1, a one amp power supply with standby battery is normally sufficient to provide power. A non-fused output should always be used to provide power to communication devices.
System Power, Internal Battery & Power Saving (continued) Dualcom Mk2 includes an internal battery that ensures continued reporting and monitoring (typically 2 hours with a fully charged internal battery) even in the event of a total power failure to the Dualcom Mk2. This battery also provides the higher current that Dualcom requires when it is transmitting. This battery is disconnected when Dualcom is supplied. Connect the battery during installation and allow it to charge for a few minutes before use.
System Power, Internal Battery & Power Saving (continued) During low-power mode, all functions continue to operate as normal but up/ downloading is disabled and polling (see page 15) will fail. Alarm signals may still be sent (providing there is sufficient power to operate the unit) but an additional 30 seconds must be added to the reporting time. The supply and internal battery voltage is continuously monitored.
NVM Programming The operating parameters for Dualcom, e.g. Telephone Numbers are stored in the NVM (Non Volatile Memory). The NVM can be programmed by downloading to Dualcom via the VDN, or by using the CS1054 NVM Programmer connected to a PC. Your Alarm Receiving Centre will normally provide a programming service and will supply programmed NVMs on request. Professional installers may also have the CS1054 and be able to provide a Dualcom programming and/or downloading service.
NVM Programming (continued) Automatic Test Calls Periodic test calls can be sent automatically at intervals of 1 to 99 hours since the last call or at fixed intervals. Test calls will always be sent by both signalling paths. PSTN Line Monitoring a) b) c) d) e) f) g) 24 Hour DC Voltage. 24 Hour Off Hook Detect. 24 Hour Ringing Detect. Regular Dial Tone Detect. Pre-dial Ringing Detect. Pre-dial Off Hook Detect. Pre-dial Dial Tone Detect.
VDN Aerial The aerial is supplied with its bottom section fitted to the mounting bracket. The top section is supplied seperately in the foam packing. Ensure that the aerial top section is fitted to the mounting bracket during installation. Wrap spare coax onto the supplied reel. Do not cut coax and rejoin. Fig 19 The Dualcom aerial, 8m coax lead and connector may be tested with a Resistance Meter. Fig 19 shows the aerial with the top and bottom sections unscrewed.
APPENDIX 1 LED Indications The Signal Strength LEDs are Red and Green. See Fig 1 & 2. The Signal Strength LEDs will give the signal strength indication that Dualcom is receiving, after Dualcom has been registered onto the VDN network (and the NVM is programmed). These are updated every second. Green On, Red Off. Red & Green On. Red On, Green Off. High Signal Strength Medium Signal Strength Low Signal Strength Any of the above, plus... LED(s) On + short off-blink.
APPENDIX 1 LED Indications (continued) The Communication LEDs are Red and Yellow. See Fig 1. These give an indication of Power-up, Input Learning, NVM Faults, Communication Progress and Communication Faults. NVM Fault Indications: Immediately after power-up or after a Reset, NVM Fault indications may be given. LEDS alternate flash - slow. (Red, yellow, red, yellow ...) NVM is faulty, or fitted incorrectly. LEDS alternate flash - fast. (Red, yellow, red, yellow ...
APPENDIX 1 LED Indications (continued) VDN Path Failure Indications: The yellow Radio LED will flash to indicate a path failure. LED slow flash VDN path fault. The radio path will not operate PSTN Line Failure Indications: The red PSTN LED will flash to indicate the type of line or communication failure. If more than one type of failure is detected, the lowest number will be displayed. Regular slow on-off flashing The NVM is blank or it is not programmed correctly.
APPENDIX 2 Input Connections There are 8 input terminals on Dualcom (16 with the CS1050 Expander). When Dualcom is triggered the voltages on the input terminals are 0 volts changing to a positive voltage, (normally +4 volts to +12 volts), or they may be a positive voltage changing to 0 volts. This is called ‘positive applied’ or ‘positive removed’ triggering. The Inputs may be programmed to send an alarm call when a positive voltage is applied to an input or when a positive voltage is removed.
APPENDIX 2 Input Connections (continued) Examples of ‘Positive Applied’ triggering Contact is ‘Normally Open’. Input is normally at 0 volts. When contact closes the input becomes +12 volts. Examples of ‘Positive Applied’ triggering Contact is ‘Normally Closed’. Input is normally at 0 volts. When contact opens the input becomes +12 volts. Power Supply Example of ‘Positive Applied’ triggering Contact is ‘Normally Open’. Input is normally at 0 volts. When contact closes the input becomes +12 volts.
APPENDIX 2 Input Connections (continued) Examples of ‘Positive Removed’ triggering Contact is ‘Normally Closed’. Input is normally at +12 volts. When contact opens the input becomes 0 volts. Examples of ‘Positive Removed’ triggering Contact is ‘Normally Open’. Input is normally at +12 volts. When contact closes the input becomes 0 volts. Power Supply Example of ‘Positive Removed’ triggering Contact is ‘Normally Closed’. Input is normally at +12 volts. When contact opens the input becomes 0 volts.
APPENDIX 3 CS1001 Plug-on Dualcom The pins are mounted on the host unit, e.g. the control panel. The pins are fitted on a plastic spacer, 0.156 inches (3.96mm) pin centre to centre. There are two rows of 8 pins spaced apart by 4.25 inches (108mm) pin centre to centre. The view below is looking at the pins mounted on a host unit, onto which the Dualcom plugs. Note that some equipments label the pins 9-16 as ‘1-8’.
APPENDIX 3 CS1001 Plug-on Dualcom (continued) Pin 1 CS10019100 Plug-on Locations 9100 9800 9600 9800 fig 1.
APPENDIX 4 Specification Models Dimension Weight Mounting Temperature Humidity Warranty Telephone Path Ringer Equiv. No. (REN) Radio Path Battery Battery Life Abort Facility Power Requirement Current Consumption Hourly battery test Low Battery Inputs Outputs Start Inputs CS1000-20 Stand Alone and CS1001-20 Plug On (h x w x d) 125 x 172 x 62 mm 800 grams (includes internal battery) Any orientation. -20C to +60C transit, -4C to +50C operating 0 - 80% non-condensing 2 years PSTN technology. CTR21 approved. 1.
APPENDIX 5 European PSTN Approval The CS1000 range of Dualcom products meet the requirements of the EU PSTN standard CTR21 and is approved for connection to any exchange line forming part of a Public Switched Telephone Network (PSTN). AHCTR210 001 Declaration of Network Compatibility The equipment has been approved in accordance with Council Decision 98/ / EC ( 5 ) for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).
APPENDIX 6 Glossary of Terms ADSL Asynchronous Digital Subscriber Line A ‘wideband’ digital communication service from a network provider to a subscriber that carries a high volume of digital data, most commonly for internet access. Sometimes called ‘Broadband’. An ADSL service is often provided with a simultaneous analogue PSTN service on a Hybrid line. Alarm Abort A facility to reduce false alarms requiring police response. Specified by ACPO (The Association of Chief Police Officers) in UK.
APPENDIX 6 Glossary of Terms (continued) Digital PSTN Digital Public Switched Telephone Network. The digital national telephone system. Service is available to customers on twisted-pair wires that carries a DC supply provided from the network telephone exchange, on optical fibre or other digital transmission medium. The digital service may be in ISDN format or another digital format.
APPENDIX 6 Glossary of Terms (continued) ISDN 2 2 Channel ISDN An ISDN communication service where two simultaneous channels may be used. Each channel is normally a 64 KiloBit/sec serial data path. Each path may typically carry one speech telephone call, or an internet connection or a fax call. ISDN 30 30 Channel ISDN An ISDN communication service where thirty simultaneous channels may be used. Each channel is normally a 64 KiloBit/sec serial data path.
APPENDIX 6 Glossary of Terms (continued) VDN Vodafone Data Network (Paknet) A private communication system operated by Vodafone in UK for users that are not mobile, for carrying digital data (not speech) where the path from the user is by a radio link to one (or more) fixed sites. WEB SITE The CSL Internet Web Site The CSL web site: www.csldual.com contains the latest copies of all manuals for all CSL products. Please ensure that you are working from the latest version.
