User manual

Connect Tech Xtreme/104-Plus, PCI-104 and PCI/104 Express Family User Manual
Revision 0.12
6
5 Revision Changes
Rev
Date
Change
0.12
Dec 6,
2012
Updated information in regards to the XIG 12 Port Opto.
- Added new picture for Rev C model, including power jumper changes.
- Restated power consumption for the XIG 12 Port Opto, added typical and max for
RS485.
- Low Power shutdown feature has been removed, Slow Slew rate feature added. See
section Low Power Shutdown for more detail.
Added new section about thermal considerations for Optically Isolated boards.
6 Customer Support Overview
If you experience difficulties after reading the manual and/or using the product, contact the
Connect Tech Inc. reseller from which you purchased the product. In most cases the reseller can
help you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support staff
can assist you. Our support section is available 24 hours a day, 7 days a week on our website at:
www.connecttech.com/sub/support/support.asp. See the contact information section below for
more information on how to contact us directly. Our technical support is always free.
7 Contact Information
We offer three ways for you to contact us:
Mail/Courier
You may contact us by letter at: Connect Tech Inc.
Technical Support
42 Arrow Road, Guelph, ON
Canada N1K 1S6
Email/Internet
You may contact us through the Internet. Our email and URL addresses on the Internet are:
[e-mail]
[e-mail]
www.connecttech.com
Note:
Please go to the Download Zone or the Knowledge Database in the Support Center on the
Connect Tech Inc. website for product manuals, installation guides, device driver software and
technical tips.
Submit your technical support questions to our customer support engineers via the Support
Center on the Connect Tech Inc. website.
Telephone/Facsimile