® Security System Owner’s Manual ® Interactive Technologies Inc. 2266 North 2nd Street North St.
FCC Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by Interactive Technologies, Inc. can void the user’s authority to operate the equipment. FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
TABLE OF CONTENTS SECTION 1– INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Typical System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SECTION 4– ADVANCED SYSTEM OPERATIONS . . . . . . . . . . . . . . . . . . . . . . . . . 27 Arming with No Alarm Delay (NO DELAY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bypassing Normally Armed Sensors (BYPASS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Chime Feature (CHIME) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Controlling Lights (LIGHTS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S E C T I O N 1 – INTRODUCTION Congratulations on your selection of the Commander 2000 security system! This system is designed to provide you with years of dependable service. This manual includes step-by-step instructions for the proper use of your security system. Read this manual before you begin using your system. How the System Works The Commander 2000 security system is a wireless, supervised system.
T H E S E D E V IC E S R E P O R T T O T H E P A N E L . D O O R /W IN D O W S E N S O R IT I P A R T N O . 6 0 -6 8 6 -4 3 4 -B U T T O N K E Y C H A IN T O U C H P A D IT I P A R T N O . 6 0 -6 0 6 O F F S T A Y 1 2 A W A Y 3 N O D E L A Y 4 5 6 C H IM E 7 8 9 S T A T U S S T 0 B Y P A S S B Y C O M M A N D P IR M O T IO N D E T E C T O R IT I P A R T N O . 6 0 -6 3 9 -4 3 S M O K E S E N S O R IT I P A R T N O .
T H E S E C O M P O N E N T S R E S P O N D T O C O M M A N D S F R O M T H E P A N E L . S L IM L IN E H A R D W IR E IN T E R IO R S IR E N A N D P IE Z O IT I P A R T N O . 6 0 -4 8 3 -0 1 Q U IC K R E F E R E N C E C A R D P O W E R R 1 2 3 4 5 6 7 8 9 0 S T A T U S B Y P A S S P O L IC E E A D Y S T A Y A N F IR E W A Y O T D E L A Y C O M M A N D A U X IL IA R Y R O U B L E E X T E R IO R S IR E N IT I P A R T N O .
Panel The panel is your security system’s most vital component (see Figure 2). It performs four main functions: ■ Lets you operate the system and set system options. ■ Provides you with feedback from the system through indicator lights, voice messages, and status and alarm beeps. ■ Receives signals from wireless sensors and wireless touchpads throughout the premises.
■ Checks in with the panel approximately every hour to indicate proper operation. If a sensor fails to report to the panel within a specified time (programmed by your security consultant), a communication failure is reported to the monitoring service and the system sounds trouble beeps (see Section 6, "Troubleshooting Your System"). Wireless Touchpads Wireless touchpads let you operate the system inside or outside the premises.
S E C T I O N 2 – HOW THE SYSTEM COMMUNICATES TO YOU This section describes how your security system uses indicator lights, alarm sounds, status beeps, and voice messages to communicate system information to you. Panel Indicator Lights The indicator lights on the panel provide system status information. Table 1 describes what each light means. Table 1. Panel Indicator Lights Indicator Light † ON ‡ OFF Blinking ∆ POWER AC power is on, and backup batteries are good.
Alarm Sounds Exterior and interior sirens make three alarm sounds on the premises (see Table 2). Fire alarms take precedence over auxiliary/medical alarms, which in turn take precedence over police alarms. Table 2.
System Status Beeps The panel speaker and interior sirens provide system feedback by sounding status beeps. Table 3 describes the status beeps you may hear from your panel. Table 3. Understanding Status Beeps Type Arming Level Entry Delay Chime Protest Trouble Pattern Indicates 1 beep System disarmed to level 1. 2 beeps System armed to level 2, or armed to level 2 and exit delay has expired. 3 beeps System armed to level 3, or armed to level 3 and exit delay has expired.
Voice Messages The panel speaker announces voice messages of system and sensor information. These messages are described as they are encountered throughout this manual.
S E C T I O N 3 – BASIC SYSTEM OPERATIONS This section describes how to perform the basic system operations, including: using access codes, entering and exiting the premises, turning the system on and off, and activating emergency alarms. Using Access Codes An access code is a four-digit number that lets you operate the system and prevents unauthorized use of the system. An access code is required for most system commands (unless you are using the Magic Key™).
access code each time you change your primary access code. Temporary Access Code The temporary access code allows you to perform all system commands except changing access codes and bypassing sensors directly. The system allows you to have one temporary access code. You might give the temporary access code to a babysitter or other service personnel. ■ ■ To add or change the temporary access code: 1. Enter primary ACCESS CODE + STATUS + 7. The panel beeps once. 2. Enter the temporary ACCESS CODE.
Entering and Exiting Premises While the system is armed, delay times let you enter or exit through designated delay doors without causing an alarm. A delay door is any door that is assigned a delay time. If you activate any sensor before you open the delay door, an instant alarm sounds. When entering the armed premises, you must disarm the system within the entry delay time. After arming the system, you must exit the premises before the exit delay time expires.
Arming and Disarming Your System This section describes levels of security and how to arm and disarm the system. Turning System Off 1 Use level 1 (OFF) to turn the system off when entering the premises with the system armed to level 2 or 3 and when canceling an accidental alarm. Level 1 disarms your perimeter and interior sensors. The 24-hour sensors (such as smoke, heat, freeze, emergency buttons, and fire pull stations) always remain armed.
■ To disarm the system from a Keychain Touchpad: 1. Enter the premises through a delay door when the system is armed to level 2 or 3. The panel and interior sirens sound entry delay beeps for the entire delay or until you disarm the panel. You must disarm the system before the delay time expires or an alarm occurs. CAUTION: 2. 3. ■ Exit the premises immediately if the two- or threebeep sequence sounds at a more rapid pace. This indicates an alarm has occurred.
Hold the Key steady in the slot until the panel and interior sirens sound an arming level beep and the panel announces, Alarm system is OFF. If any alarms occurred, the panel announces the sensors that were activated. M A G IC P O W E R R K E Y 1 2 3 4 5 P O L IC E 6 7 8 9 0 F IR E S T A T U S B Y P A S S E A D Y S A T A Y W A Y N O T D E L A Y C O M M A N D A U X R O U B L E 8 3 3 3 G 9 5 A .D S 4 Figure 3. Inserting the Magic Key into the Slot 3.
■ To arm the system from the panel or a Handheld Touchpad: 1. Close all perimeter doors and windows. 2. Check to see that the panel’s READY light is on or blinking. or– If the READY light is not on or blinking, press the STATUS button to learn if there are any system problems. The system’s voice message should provide you with the number of any sensors that are open.
NOTE: 4. ■ Depending on programming, a Keychain Touchpad may arm your system to the next higher arming level or directly to level 3 NO DELAY. Exit the premises within the delay time, if you are leaving. When the delay time expires, the panel and interior sirens sound two or three more beeps. If you are still on the premises and want to leave, disarm and rearm the system to prevent an accidental alarm. To arm the system using a Magic Key: 1. Close all perimeter doors and windows. 2.
Table 4.
The emergency buttons are active in all security levels. The system recognizes the emergency buttons as sensors (see Table 5). Table 5. Emergency Button Sensor Numbers ■ Emergency Button Sensor Number POLICE 81 FIRE 80 AUXILIARY 82 To activate a police, fire, or auxiliary/medical alarm from the panel: Press and hold both emergency buttons at the same time, for at least 3 seconds. or– Press both emergency buttons twice within 3 seconds.
Silent Duress Alarm If you are in a life-threatening situation (for example, if you enter the premises and find an intruder inside), you can enter the duress code instead of an access code while arming or disarming the system. The duress code causes the panel to send a silent duress alarm to the monitoring service. This notifies the monitoring service of a potentially life-threatening situation, but no alarms sound at the premises.
S E C T I O N 4 – ADVANCED SYSTEM OPERATIONS This section describes how to perform the more advanced system operations, including: arming with no alarm delay, bypassing normally armed sensors, using the chime feature, controlling lights, and using and programming the Magic Key.
3. Press the Arm button, then press the Star button and hold until the light blinks. The Panel’s STAY or AWAY light turns on, and the Panel and interior sirens sound arming level beeps. The NO DELAY light turns on, and the Panel and interior sirens sound arming level beeps again. NOTE: Disarm the system before opening a perimeter door or window, or an accidental alarm may occur.
2. Press the Arm button again. Depending on which level you arm to, the panel’s STAY or AWAY light turns on, the panel and interior sirens sound two or three beeps, and the panel announces, Sensor [sensor #] bypassed. NOTE: ■ To bypass sensors directly: 1. 2. Enter primary ACCESS CODE + [2 OR 3] to arm the system to the desired level. Enter primary ACCESS CODE + BYPASS + [SENSOR #]. Sensor numbers range from 01 to 18. The panel announces, Sensor [sensor #] bypassed. 3.
Controlling Lights (LIGHTS) 0 X-10 Lamp Modules allow your system to turn lights on and off. X-10 Lamp Modules can control any incandescent lights that plug into an outlet. LIGHTS Panel Light Control The Panel instructs the X-10 Lamp Module to control lights as follows: ■ During a fire alarm, lights turn on and remain on until the security level changes or after 12 hours with no system status change.
Using and Programming the Magic Key The Magic Key feature allows you to quickly change the arming level of your system from the panel without entering an access code and arming level. If you insert the Key into the panel’s key slot while the system is armed to level 2 or 3, the panel disarms to level 1. If you insert the Key later, the panel rearms to level 2 or 3, respectively. Before you can use the Magic Key, you must first program the Key with a primary or temporary access code.
NOTE: ■ You must reprogram the Magic Key whenever you change your primary access code. To program Magic Key for temporary access: 1. Enter primary ACCESS CODE + STATUS + 7 + new temporary ACCESS CODE. The panel announces, [new temporary access code] OK. NOTE: You can enter your current temporary access code in place of a new temporary access code if you do not want to change your code. 2. Enter the number of days (00-99) you want the Key to work.
■ Activate an alarm Turn system-controlled lights on and off. (See also "Controlling Lights (LIGHTS)" on page 30.) Bypass sensors indirectly. (See also “Bypassing Normally Armed Sensors (BYPASS)” on page 28.) To arm the system from a Keychain Touchpad: 1. 2. Close all perimeter doors and windows. Check to see that the panel’s READY light is on or blinking. or– If the READY light is not on or blinking, press the STATUS button at the panel or a touchpad to learn if there are any system problems.
■ To disarm the system from a Keychain Touchpad: 1. Enter the premises through a delay door when the system is armed to level 2 or 3. The panel and interior sirens sound a two- or three-beep sequence, with a one-second pause between sequences. The beeping lasts for the entire delay or until you disarm the panel. You must disarm the system before the delay time expires or an alarm will occur. CAUTION: 2. 3. ■ Press the Disarm button on the Keychain Touchpad.
■ To turn controlled lights on or off from a Keychain Touchpad: Press the Light button and hold until the light blinks. The Panel announces, On or Off. Controlled lights turn on or off, depending on the current setting. Checking the System Status (STATUS) Whenever you disarm the system or experience system problems, check the system’s status.
Table 7 shows a few system status messages that may be announced. Table 7. Status Voice Messages and Their Meanings Voice Message Meaning Alarm system is OFF, system battery is OK, AC power is OK. All sensors are closed, no system problems exist, and system is in level 1. Alarm system is OFF, sensor [sensor #] open. A perimeter sensor is open. Close or bypass sensor to arm system. Alarm system is OFF, sensor [sensor #] low battery. A sensor has a low battery.
Adjusting Panel Speaker Volume The panel has eight volume levels to choose from. Alarm sounds and alarm messages are always at full volume. ■ To adjust panel speaker volume: Press COMMAND and hold until the desired volume is heard. The panel announces, Hello... hello... hello... with a steadily decreasing volume, then returns to full volume and starts decreasing volume again.
S E C T I O N 5 – MAINTAINING YOUR SYSTEM Follow these maintenance procedures to help keep your system reliable and trouble-free. Required System Tests It is important that you check the system status and perform phone and sensor tests weekly. These procedures ensure that your system is fully operational. ■ To check system status: With all sensors in their normally secure position, press STATUS. The panel and interior sirens sound arming level beeps, corresponding to the current arming level.
Enter ACCESS CODE + 8. The panel and interior sirens sound one long beep, and the panel announces, Phone test is ON. The system returns to level 1 when the phone test is complete. The panel announces, Phone test is OK, Alarm system is OFF. If the panel announces, Phone test failure, Alarm system is OFF, make sure the panel is plugged into the phone jack. If a problem still exists, contact your security consultant immediately. ■ To perform a sensor test: 1. Enter ACCESS CODE + 9.
Table 9. How to Activate Sensors During Sensor Test Sensor ‡ Door/Window Freeze Glass Guard Action Open the secured door or window, and reclose it after it beeps. Apply ice or freeze spray to the sensor for about 45 seconds. Do not let the sensor get wet. † Motion Sensor Avoid sensor’s view for 5 minutes, then enter its view. Emergency Buttons on Touchpads and Panel Press and hold the appropriate emergency button(s) for at least 3 seconds. Test all three emergency buttons (POLICE, FIRE, AUXILIARY).
■ CAUTION: The panel may be damaged if the wrong batteries are installed. Make sure the batteries are all the same type and part number. NOTE: Use only the following batteries: Alkaline: Eveready E91, Duracell MN1500, Panasonic AM3X NiCd: Panasonic P-70 AAS or P-60AA, Sanyo N-600-AA To replace the panel’s backup batteries: 1. 2. Enter ACCESS CODE + 1 to disarm the system to level 1. An alarm will occur if you do not disarm the system.
CAUTION: To avoid the risk of personal injury, equipment damage, and battery failure, only install the battery type that the tab indicates. 1 POWER 3 2 5 4 P O L IC E READY STAY 6 7 8 9 0 F IR E AWAY NO DELAY S T A T U S B Y P A S S C O M M A N D A U X IL IA R Y TROUBLE NiCd ALKALINE 8333G48A.DS4 Figure 6. Tab Indicates Battery Type Installed 4. 5. Remove the batteries from the battery bucket. Insert appropriate new batteries in the order and direction shown in Figure 7.
battery installation. If the batteries are installed correctly, contact your security consultant. NOTE: If NiCd batteries are not fully charged, it may take up to 24 hours for the system to fully recharge the batteries and clear the low battery warning. During this time, the system is fully operational unless an AC power failure occurs. Replacing Smoke Sensor Batteries The Smoke Sensor has two 9-volt batteries.
S E C T I O N 6 – TROUBLESHOOTING YOUR SYSTEM Table 10 provides basic troubleshooting information. Table 10. Troubleshooting Your System Problem Solution Access Code Cannot remember access code. Contact your security consultant. Arming/Disarming System won’t arm. • If arming to level 2, make sure all monitored perimeter doors and windows are closed. • If arming to level 3, make sure all perimeter and interior sensors are closed. • Press STATUS for a voice message of the problem.
Table 10. Troubleshooting Your System Problem Solution Magic Key Temporary Access Magic Key does not disarm system. Use has expired. Reprogram Magic Key. Lights Light using X-10 Lamp Module doesn’t work. Check light bulbs. Check that light switch on lamp is turned ON. Make sure lamp is plugged into an X-10 Lamp Module. Make sure the lamp is plugged into a nonswitched outlet. If light control still doesn’t work, contact your security consultant. Panel All panel lights blink. Trouble beeps sound.
Table 10. Troubleshooting Your System Problem Solution Smoke Sensor Beeps once every minute. Batteries are low. Replace the smoke sensor batteries. Telephone Telephone doesn’t work. Disconnect panel from phone jack. If the telephone works, contact your security consultant. If telephone still doesn’t work, the system is OK; contact your telephone company. Trouble Beeps (see also Panel) Six beeps occur every minute. Press STATUS for a voice message of the problem.
S E C T I O N 7 – PLANNING FOR EMERGENCIES To protect yourself and others on the premises, create a map of the premises. Develop a plan for various emergencies, and practice your emergency plans. Figure 8 is an example of a floor plan. Draw a floor plan of your premises in Figure 9. Include the location of all system components. Be sure to show exits from each room (two exits per room are recommended).
A smoke detector should be located on each level. Bedroom Living Dining Room Room Living Room Basement Basement Dining Bedroom Kitchen Room Bedroom H Hall Living Room Dining Room TV Room Bedroom Kitchen Bedroom H Living Room Bedroom x Hall Hall Bedroom Bedroom Recreation Room Smoke detectors should be located between the sleeping area and the rest of the family living unit. In family living units with more than one sleeping area, locate a smoke detector at each area.
Floor Plan Use the space provided (Figure 9) to draw your floor plan and indicate where all system components and sensors are located. Figure 9.
A PP E N D I X A – ALARM SYSTEM NOTICE Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary, fire, or environmental problems. All alarm systems are subject to possible compromise or failure-to-warn for a variety of reasons. If sirens are not placed within hearing range of persons sleeping or in remote parts of the premises, or if they are placed behind doors or other obstacles.
GLOSSARY access code A four-digit number that you must enter to control the security system. alarm A Panel condition that occurs when a sensor is tripped, if the sensor is active in the current arming level that the system is set to. arm To turn on intrusion detection. When arming to level 2, perimeter sensors, such as door/ window sensors, are monitored. When arming to level 3, all sensors, including interior sensors such as motion sensors, are monitored. See also disarm.
Keychain Touchpad Miniature two- or four-button wireless touchpads that control basic system functions normally performed from the Panel or a wireless touchpad. The built-in light blinks when the Keychain Touchpad has transmitted a signal. Magic Key A dime-sized programmable disk. You use the Panel to program the Magic Key for primary or temporary access privileges. Once programmed, you can control the system without entering codes or pressing buttons on the Panel.
INDEX A AC power see power access code defined – 15 if you forget – 15, 45 primary – 15 secondary – 16 temporary – 16 troubleshooting – 45 accidental alarm see alarm, turning off alarm activating – 24 auxiliary/medical see auxiliary/medical alarm checking for – 35 clearing memory – 36 fire see fire alarm light response – 30 police see police alarm preventing – 17, 27, 28 sounds – 12 system limitations – 53 turning off – 20, 24, 45 arm defined – 20 security levels – 18 sensors active in level 1 (24-hr) – 18
troubleshooting – 45 BYPASS button – 28 C changing primary access code – 15 see also battery, installing/replacing temporary access code – 16 checking for alarms see alarm, checking for system status – 35, 39 chime – 13, 29 CHIME button – 29 code see access code see also silent duress alarm, activating COMMAND button – 21, 24 COMMAND button arming to level 2 – 33 arming to level 3 – 33 turning lights on/off – 30 Control Panel, see Panel D delay – 17 direct bypass see bypass, direct disarm defined – 18 sen
Keychain Touchpad – 33 activating an alarm using – 24, 34 arming with no alarm delay time – 33 with No Delay – 27 arming using – 21 bypassing sensors indirectly using – 28, 34 disarming using – 19, 34 list of functions – 32 turning lights on/off – 30, 35 L lamp modules see X-10 Lamp Module level 1 defined – 18 disarming to – 18, 19 sensors active in – 18 level 2 arming to – 21, 33 defined – 20 sensors active in – 18 level 3 arming to – 21, 33 defined – 20 sensors active in – 18 lights see also indicator li
POLICE button description of – 24 power failure – 39 see also battery troubleshooting – 46 POWER indicator lights – 11 premises entering/exiting – 17 floor plan – 51 primary access code changing – 15 if you forget – 15 defined – 15 using Magic Key – 31 problems see troubleshooting protest beeps – 13 R READY indicator light – 11 replacing batteries see battery, installing/replacing S secondary access code adding – 16 changing – 16 defined – 16 sensor alarm memory – 36 batteries – 44 bypass – 28 bypassing –
components – 5 maintaining – 39 status beeps – 13 testing status – 39 system battery see battery T temporary access code defined – 16 disabling – 16 using with Magic Key – 32 test phone – 39 sensor – 40 system status – 39 touchpad handheld see handheld Touchpad touchpad, Keychain see Keychain Touchpad TROUBLE indicator light – 11 trouble beeps – 13 see also beeps troubleshooting access code – 45 arming – 45 battery – 45 bypass – 45 disarming – 45 indicator lights – 11 Magic Key – 46 phone – 47 power – 11,
