User Guide Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.
Document 2131389 Revision 1
Table of Contents Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1B. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. 4F. 4G. 4H. 4I. 4J. 4K. Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Signal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. 5F. 5G. 5H. 5I. 5J. 5K. 5L. Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . . . . . . . . 73 Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5M. Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 116 Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Visiting the Sprint Website. . . . . . . . . .
Section 7: Technical Specifications, Safety Information, and Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 7A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . .
Section 1 Getting Started
Section 1A About This Guide Your device allows you to easily connect to the Internet and to share your 3G or 4G connection. This user guide is designed to provide you with all the information you need to install and use your Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless. Note: The printed Get Started guide that comes with the device should be sufficient for most installations. ● Section 1 (which you are reading) lists the system requirements for using the device.
Section 1B To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required: ● One or more computers that support Wi-Fi (802.11b/g/n) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: 䡲 Internet Explorer (version 6.0 or higher) 䡲 Mozilla Firefox (version 2.0 or higher) 䡲 Google Chrome (version 2.0.172.28 or higher) 䡲 Apple Safari (version 2.0 or higher) 䡲 Opera version 9.
Section 2 Your Device
Section 2A Device Basics ⽧ Components of Your Device (page 8) ⽧ 3G and 4G Networks (page 8) ⽧ Package Contents (page 9) ⽧ Care and Maintenance (page 9) ⽧ Connectors and Buttons (page 9) ⽧ Battery (page 10) ⽧ Connecting Through USB (page 11) ⽧ Charging the Device (page 12) ⽧ Power Button (page 13) ⽧ LCD (page 16) ⽧ Mute Switch (page 17) ⽧ microSD Card Slot (page 17) 6 Your Device
Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fienabled device, and to share your Internet connection with friends and family.
Components of Your Device Your device consists of these main components: ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G). ● 4G modem The 4G modem connects your device to the Internet via the 4G (WiMAX) network (newer technology and faster speeds, compared with 3G).
Package Contents Your package includes: ● Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless ● Battery compartment cover ● Rechargeable battery ● AC charger with micro-USB port ● Micro-USB cable ● Get Started guide As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device: ● Protect the device from liquids, dust, and excessive heat.
Battery The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery or want to purchase a battery extender (a high-capacity battery that provides improved battery life), visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore. Chargers and other accessories are also available from the Sprint Store at www.sprint.com. Installing the Battery 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2.
Your Device 3. Replace the battery compartment cover. Connecting Through USB Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 29.) Use the micro-USB cable (included) to connect the device to your computer when: ● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. ● Your computer does not have Wi-Fi.
To connect the device to your computer: 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device. Note: If you’re having problems, see “Cannot Connect Through USB” on page 134. Charging the Device You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger.
Your Device Charging Through Your Computer Notes: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 29.) If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work.
2. If the LCD is blank, press and hold the power button for two seconds. Turning Your Device Off 䊳 Press and hold the power button for 2 seconds. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Power button Description Your action To turn the device on, press The device is turned off. Not lit 14 and hold the power button for two seconds. The device is turned on, but the LED is turned off.
Controlling the Device Using the Power Button Type of press Result ● Removes device from standby (low power) mode. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. Quick press (The LCD turns dark, after a configurable time of inactivity.) ● Confirms or acknowledges a displayed message. ● Turns off display of the Wi-Fi network name and password. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.
LCD If the LCD is not lit, see “Turning Your Device On” on page 13. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. ! " # $ % & ' /VERDRIVE0RO -" A Signal strength B 3G or 4G status C Roaming indicator D Alerts E GPS F Number of Wi-Fi users G Battery status H Device name. Message area. I Amount of data transferred; connection duration. Message area.
LCD Information Screens The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following: ● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder feature is enabled]) ● Alerts ● Data usage (displayed on the “Billing Info” LCD information screen) ● Network status ● Device information (for example, ESN or whether an update is available) (displayed on the “About...
Section 3 Getting Your Device Ready
Section 3A Setting Up Your Device ⽧ Account Setup (page 20) ⽧ Device Setup (page 20) Account Setup Normally your device will be set up on your Sprint account at the time of purchase. To verify that your device is set up on your Sprint account: 1. Log in to your account at www.sprint.com by entering your username and password. 2. Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan.
4. If the device LCD displays “Charging,” “Charged,” or “Powered off,” press and hold the power button for two seconds. 5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the network name (SSID) and password. This may take several seconds. 6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know 7. Open your Web browser. The “Welcome to your Overdrive Pro” window opens.
● Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and is used to identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.) ● Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More options. (See “Wi-Fi Security Options” on page 22.
If Basic Rate is “802.11b/g/n compatibility,” these options are shown: ● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can connect to the Overdrive Pro 3G/4G Mobile Hotspot. Most Wi-Fi devices support this type of security. ● None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended.
● WEP 128 Bit - Open — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication. ● WPA Personal - TKIP — This is a strong security standard that is supported by most Wi-Fi devices.
Initiating Activation of Your Device for 3G In rare cases, the device LCD and the home page may indicate that activation is required: ● The LCD displays “3G Activation failed.” ● The home page displays the alert “3G Activation Required.” Note: You will still be able to connect to the Internet when you have 4G coverage. To activate your device for 3G: 1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page. 2.
Section 4 Using Your Device
Section 4A Connecting Through USB ● TRU-Install (page 28) ● Requirements for a USB Tethered Connection (page 28) ● Making a Tethered Connection (page 29) TRU-Install TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see “Making a Tethered Connection” on page 29.) An installation CD is not required. TRU-Install is enabled by default. To change the setting: 1.
Making a Tethered Connection Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required — the device supports the TRU-Install feature. If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work.
Connecting the Device to Your Computer 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device.
Section 4B Browser Interface Home Page ⽧ Displaying the Home Page of the Device (page 33) ⽧ Logging On as an Administrator (page 33) ⽧ Virtual Device (page 34) ⽧ Mini Window (page 34) ⽧ Turning Your Device Off (page 35) The home page is the entry page of the browser interface that lets you: ● Display status information for your device and your data connection. ● Launch and end a network connection. ● Change the settings for your device and your data connections (if you’re logged in).
A B C D E F A When you click an icon or the text next to it, a window opens to the right (see the screenshot on page 43). The window contains additional status information and, if you’re logged in, commonlyused configurable settings. (See “Icons and Text” on page 42.) B Use this area to enter the administrator password and log in. When you’re logged in, you can change settings. (See “Logging On as an Administrator” on page 33.) C Clicking one of these buttons displays a window or a menu.
Displaying the Home Page of the Device Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable). To display the home page, type one of the following in the address bar of your Web browser: ● http://OverdrivePro ● http://192.168.0.
Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window. Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device.
To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button. Turning Your Device Off ● From the home page: 1. Make sure you’re logged in to the home page. 2. Click Power Off (below the Virtual Device). ● From the Mini Window: 1.
Section 4C Alerts ⽧ 3G Activation Required (page 36) ⽧ 3G Network Update Available (page 37) ⽧ GPS Privacy Agreement (page 37) ⽧ SD Card Error (page 38) ⽧ Software Update Available (page 38) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. Click the icon to display the Alert window. If more than one alert is available: ● The higher priority alert opens. ● When you close an alert, the next alert opens.
● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, contact Sprint Customer Service and have the following available: 䡲 Your billing information. 䡲 ESN of the device (displayed on the packaging, inside the battery compartment, and at Advanced settings > Device > About). 3G Network Update Available The 3G Network Update Available alert appears if a PRL update or 3G profile update is available for your device.
SD Card Error If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error,” try the following: 1. Remove and reinsert the microSD card. 2. If the card is still not working, try it in the microSD slot of another computer. If it works in the other device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try one of the following: 䡲 Use a different microSD card.
7. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in “Upgrading Firmware From a File” on page 63. Using Your Device When the installation is complete, reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 120.
Section 4D Your Network Connection ⽧ Launching Your Network Connection (page 40) ⽧ Sharing Your Connection (page 40) ⽧ Ending Your Network Connection (page 41) Launching Your Network Connection After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled Connect Automatically. You will need to manually launch a connection if: ● The connection was not successful. ● You’ve disabled auto-connect.
Ending Your Network Connection 1. Make sure you’re logged in to the home page. 2. Click Disconnect on the Virtual Device or in the Mini Window. (See “Virtual Device” on page 34 and “Mini Window” on page 34.) Using Your Device Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card.
Section 4E Icons and Text ⽧ Signal Information (page 43) ⽧ Mobile Broadband Information and Settings (page 44) ⽧ 3G Roaming Information and Settings (page 45) ⽧ Alert Information (page 46) ⽧ GPS Information and Settings (page 46) ⽧ Wi-Fi Users Information and Settings (page 47) ⽧ Battery Information and Settings (page 48) ⽧ Internet Connection Information (page 49) ⽧ microSD Card Information and Settings (page 50) ⽧ Sounds Information and Settings (page 51) The left part of the home page has a vertical row
If you click an icon or the text, a window opens with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window. (See “Advanced Settings” on page 53.) Signal Information No signal Very weak signal Using Your Device Excellent signal Click the signal strength icon to display the Signal Quality window.
Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power. CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see “Mobile Broadband Information and Settings” on page 44.
Configuring the 3G/4G Connection Preferences The value determines which network(s) to connect to, and in what order: ● 3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is used. ● 4G Preferred — Connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.
● Allow international access field (if you’re logged in) — allows roaming outside of the United States and Puerto Rico (for example, in Canada). If this field is not displayed, select Allow 3G roaming. Alert Information The alerts icon indicates whether there are any alerts (situations that require your attention). Note: To view alert information, you must be logged in. New alerts are checked upon device power-up. That is, if an event occurs, you won’t be notified until the device is restarted.
Configuring the Settings When you’re logged in, the following settings are available. View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement). You cannot enable and use GPS until you accept this agreement. Click the link to view and then accept the agreement. Enable GPS — To use GPS and to configure other GPS settings, this check box must be selected. GPS Mode — This setting determines how often the device should obtain a fix. ● One-time — A single fix is used.
Block — Use this to block a computer’s access to the device. You might want to do this if: ● You don’t recognize a listed computer. ● You have lots of data to transfer (you want to be the sole user of the bandwidth). ● You’re approaching the data limit on your account. Max Wi-Fi users — You can limit the number of Wi-Fi users (maximum of eight) that can connect to the device. A smaller number improves performance and security. Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.
● AC powered. Choose one of the following: 䡲 Short Range — Choose this setting if you have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity. 䡲 Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks.
䡲 WAN DNS Secondary — This is the address of the Internet system used to translate names (for example, sprint.com) into IP addresses. The secondary DNS is used when there is a problem with the primary DNS. 䡲 Default Gateway — This is the address of the node on the computer network that the network software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet).
Sounds Information and Settings The sounds icon ( ) shows whether the device speaker is on. The device speaker is on. The device speaker is off. Click the sounds icon to display the Sounds window. The window displays: ● Status of the device speaker (on or off). ● If you’re logged in, check boxes to enable or disable sounds for the following events: 䡲 Internet connected — A sound is played when you connect to the Internet. 䡲 Low battery — A sound is played when the battery is low.
Section 4F Home Page Buttons ⽧ Top Row of the Home Page Buttons (page 52) ⽧ Bottom Row of the Home Page Buttons (page 54) Top Row of the Home Page Buttons The top horizontal part of the home page has the following buttons: ● Admin Login — Click this button to log on as administrator. (See “Logging On as an Administrator” on page 33.) ● Admin Setup — Click this button to rerun the device setup, for example, after you’ve reset the software to default settings.
Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See “Device Tab” on page 76.) ● WAN tab. (See “WAN Tab” on page 80.) ● Wi-Fi tab. (See “Wi-Fi Tab” on page 84.) ● Router tab. (See “Configuring the Router Tab” on page 100.
Bottom Row of the Home Page Buttons These buttons are displayed below the Virtual Device. Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button connects or disconnects your device from the 3G or 4G network. Power Off Button This button turns the device off. Note: You can turn the device on only by using the physical power button disconnecting and reconnecting the micro-USB cable.
Section 4G Using the microSD Card ⽧ Before Using the microSD Card Slot (page 55) ⽧ Inserting a microSD Card (page 56) ⽧ Removing a microSD Card (page 57) ⽧ Accessing the microSD Card (page 57) Before Using the microSD Card Slot 1. Enable the slot. (See “Enabling the microSD Card Slot” below.) 2. Set up access to the slot. (See “Setting Up Access to the microSD Card” on page 55.) 3. Optionally, rename the microSD Shared Folder Name. (See “microSD Shared Folder Name” on page 56.) 4.
3. If you’ve selected Administrator + Guest: 䡲 Optionally, change the Set Guest Username and Set Guest Password fields (up to 20 characters each with spaces allowed). 䡲 Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.” 1. Make sure you’re logged in to the home page. 2.
Removing a microSD Card 1. Make sure you and other users have completed any file transfers. 2. In the microSD Card Information and Settings window (page 50), click Safe-Eject SD Card and wait until a message is displayed, stating it is safe to remove the card. 3. Gently open the tab labeled “microSD” on the side of your device. 4. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should partially pop out of its slot, as shown in the drawing above. 5.
From the Windows Start menu, click Run, and then type one of the following: 䡲 \\OverdrivePro\ 䡲 \\\ 2. Double-click the shared folder. Mac 1. In Finder, select Go > Connect to Server. 2. Type one of the following: 䡲 smb://OverdrivePro/ 䡲 smb:/// (For example, smb://192.168.0.1/) 䡲 smb:// (For example, smb://MyDeviceName) 3. When prompted, select the shared drive as the folder to mount. Linux 1.
Section 4H Sprint Location Services ⽧ Requirements for GPS Service (page 59) ⽧ Enabling GPS (page 59) ⽧ Displaying Your Location Information (page 59) ⽧ Viewing Your Current Location in a Web Browser (page 60) ⽧ Performing a Location Search (page 60) Requirements for GPS Service To access GPS services: ● You must accept the GPS privacy agreement. ● GPS must be enabled. GPS services may not be available if you are indoors. (You may be able to get a GPS lock if your device is very close to a window.
5. In the GPS Information and Settings window, set GPS Mode to One-time, and click Get fix now. (The top part of the window shows your location information.) Tip: You can also display location information from Advanced settings > WAN > GPS — click Get fix now. Alternatively, you can view your current location in a Web browser. (See “Viewing Your Current Location in a Web Browser” on page 60.) Viewing Your Current Location in a Web Browser 1.
Section 4I Updates ⽧ Automatically Checking for Updates (page 61) ⽧ Manually Checking for Updates (page 62) ⽧ Upgrading Firmware From a File (page 63) Note: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page. (See “Software Update Available” on page 38 and “3G Network Update Available” on page 37.) The updates may improve performance and add or modify features.
Manually Checking for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 120.) 1. Log in to the home page. 2. Make sure you’re connected to 3G or 4G. 3. Click Advanced settings ( ). 4. Click Device > Basic. 5. Click Check for updates now.
Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sprint or Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 120). To upgrade the device firmware from a file: 1. Log in to the home page. 2.
Section 4J Viewing Device Information To view information about your device: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Activation Status — This field reflects whether 3G is activated.
● PRI Version — This is the PRI version of the 3G component of the device. ● Firmware Version — This is the firmware version of the 3G component of the device. ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer).
Section 4K Reset Button ⽧ Restarting the Device (page 67) The reset button is inside the hole located near the battery compartment as shown below. 2ESET BUTTON For information on using this button, see “Restarting the Device” (page 67) and “Resetting the Software to Default Settings (Through the Reset Button)” (page 110).
Restarting the Device Tip: Alternatively, you may be able to restart the device by pressing and holding the power button device for three to four seconds. on the If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device: 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2. Locate the small hole near the battery compartment. The reset button is inside this hole. 3.
4. Replace the battery compartment cover.
Section 5 Settings
Section 5A Power Settings ⽧ Battery and USB Power Settings (page 70) ⽧ AC Power Settings (page 70) Battery and USB Power Settings You can specify the settings for battery power and USB power: ● Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.
Section 5B Settings Configuring the LCD ⽧ Turning the LCD On or Off (page 71) ⽧ Setting the LCD Timeout (page 71) ⽧ Setting the LCD Brightness (page 71) Turning the LCD On or Off 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the LCD Backlight field to On or Off. (“Off” helps prolong the battery life, but you can’t check the LCD for status icons and messages.
Section 5C Enabling and Disabling the Power Button LED The power button LED on the device acts as a status indicator. (For more information, see “Using the Power Button to Determine the Device State” on page 14.) To enable or disable the power button LED: 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the Power Button LED field to On or Off.
Section 5D Settings Sounds ⽧ Enabling and Disabling Sounds for Specific Events (page 73) ⽧ Low Battery Alert (page 74) ⽧ Critical Battery Level Alert (page 74) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). (See “Mute Switch” on page 17.) ● The browser interface (selectively disables sounds). (See “Sounds Information and Settings” on page 51 and “Enabling and Disabling Sounds for Specific Events” on page 73.
Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page 1. Make sure you’re logged in to the home page. 2. Click the Sounds icon ( ). 3. In the Sounds window, select Low battery. Setting the Alert From the Advanced Settings Window 1. Log in to the home page. 2. Click Advanced settings > Device > Sounds. 3. For the Low Battery field, select Enable. 4. In the Alert When list, select the battery level to trigger the alert.
Section 5E Settings Login Settings ⽧ Changing the Administrator Password (page 75) ⽧ Automatic Login (“Remember Me”) (page 75) Changing the Administrator Password Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup. (See "What Do I Do if I Forget the Administrator Password?" on page 121.) 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3.
Section 5F Advanced Settings ⽧ Accessing the Advanced Settings Window (page 76) ⽧ Device Tab (page 76) ⽧ WAN Tab (page 80) ⽧ Wi-Fi Tab (page 84) ⽧ Router Tab (page 86) From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See “Device Tab” on page 76.) ● WAN tab. (See “WAN Tab” on page 80.) ● Wi-Fi tab. (See “Wi-Fi Tab” on page 84.) ● Router tab.
● Import Router Settings — You can import configuration settings. (See “Importing Settings” on page 112.) ● Update Firmware from File — You can upgrade the device firmware from a file. (See “Upgrading Firmware From a File” on page 63.) ● Standby Timer on Battery and On AC Power — You can enable standby (low power) mode. (See “Standby (Low Power) Mode” on page 49.
● SD-Card Slot — Before you can use the microSD Card Slot, you must enable it. (See “Enabling the microSD Card Slot” on page 55.) ● microSD Shared Folder Name — This is the name of the folder that the microSD card shows up as (in the file browser program). (See “microSD Shared Folder Name” on page 56.) ● Username and Password Security — You can specify whether a username and password are required to access the microSD Card. (See “Setting Up Access to the microSD Card” on page 55.
About Panel To view information about your device: 2. Click Advanced settings ( Settings 1. Log in to the home page. ). 3. Click Device > About. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Activation Status — This field reflects whether 3G is activated. ● Manufacturer — This is the company that made your device.
● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Plan Version — This is the version information of your 4G channel plan, which determines the frequencies to scan and 4G networks to detect.
From this window, you can view or adjust these settings, or perform the following actions: ● Active Network — This is the network that is currently being used for your data connection: 3G, 4G, or none. Settings ● Network Operator — This field shows the carrier that your device was activated with. ● Session Duration — The session duration indicates how long you’ve been connected to the network.
3G Panel See “3G Panel” on page 95. 4G Panel 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > 4G. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced settings > WAN > Setup.) From this window, you can view this 4G information: ● Connection Status — This field reflects whether you are connected to 4G. ● Service Type — This field reflects the 4G service type: 4G, 4G Off, or no service.
From this window, you can view or adjust these settings, or perform the following actions: ● GPS Mode — This setting determines how often the device should obtain a fix. 䡲 One-time — A single fix is used. Use this option if you’ll be using your device at the same location. 䡲 Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. Useful for turn-by-turn (TBT) navigation applications, such as driving directions.
Wi-Fi Tab Network Panel 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > Network. From this window, you can view or adjust these settings, or perform the following actions: ● Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device. 䡲 Always — Select this value if you always want to use the device in tethered mode and you want to make sure the device is never broadcasting any Wi-Fi signals.
● Wi-Fi Power Save Mode — If this field is set to “On,” the Wi-Fi component of the Overdrive Pro 3G/4G Mobile Hotspot enters power save mode, when possible. If your computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.” ● Wi-Fi Age Out Time — This is the amount of time of inactivity (no traffic), after which the Overdrive Pro 3G/4G Mobile Hotspot drops the connection to a device.
MAC Filter Panel The MAC (Media Access Control) filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. MAC filtering can prevent unauthorized wireless devices from connecting to your network. MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices.
Section 5G Settings Configuring the Wi-Fi Network ⽧ SSID (Wi-Fi Network Name) (page 87) ⽧ Wi-Fi Security (page 89) ⽧ Host Name (Device Name) (page 93) ⽧ Setting the Maximum Number of Wi-Fi Users (page 93) ⽧ Wi-Fi Channel (page 94) ⽧ Disabling Wi-Fi When Connected Through USB (page 94) You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages: 1. Make sure you’re logged in to the home page. 2. Click Admin Setup ( ).
3. In the SSID field, enter the new name. If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID. 4. Click Save. 5. Follow the onscreen instructions to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 120.) Notes: If you’re sharing your connection, other users must also reconnect to Wi-Fi; provide them with the new SSID.
Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Settings Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. Select one of the following options. Note that not all options may be displayed, depending on the Basic Rate setting.
䡲 WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can connect to the Overdrive Pro 3G/4G Mobile Hotspot. Supported by most Wi-Fi devices. 4. Click Save. The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password. Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network.
2. Press the power button on the device two times quickly (within a half-second interval). The information is displayed for approximately 20 seconds. To clear the information before that, briefly press the power button on the device. Settings Enabling the Wi-Fi Password Reminder 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Password Reminder section, select On. 4. Click Save.
Specifying Computers That Are Not Allowed to Access the Network 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Block all in list. 4. Determine and block an undesired user of your network. 䡲 Click the List of connected devices link. 䡲 If you see a device you don’t recognize, you can compare its MAC address to the MAC address of each of the devices on your network.
Host Name (Device Name) The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. (See “Linking the SSID and the Host Name” on page 88.) This name is also used when you type a command to access the: ● Home page. (See “Displaying the Home Page of the Device” on page 33.) ● microSD card. (See “Accessing the microSD Card” on page 57.) To change the host name: 1. Log in to the home page. 2. Click Advanced settings ( ). 3.
Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. To use a different Wi-Fi channel: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Network. 3. Click a channel number in the Wi-Fi Channel list, or, to have the device automatically determine the channel to use, click Auto.
Section 5H Settings Configuring 3G and 4G ⽧ Viewing 3G Activation Information (page 95) ⽧ 3G Panel (page 95) ⽧ Resetting the 3G and 4G Configurations to Default Settings (page 96) Viewing 3G Activation Information 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. The following fields are related to 3G activation: ● Activation Status — This field reflects whether 3G is activated. ● Activation Date — This is the date that the 3G modem was first activated.
● MSID (Mobile Station ID) — Also known as IMSI (International Mobile Station Identity), the MSID is an identifier of a device on the 3G network. ● NAI (Network Access Identifier) — This is your User ID for accessing the 3G network. ● Roaming Status — This indicates whether you are home or roaming (outside of Sprint coverage). ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider.
Section 5I Settings GPS Settings ⽧ Setting the GPS Mode (page 97) ⽧ Setting the GPS Fix Rate (page 98) ⽧ Using Metric Units (page 98) ⽧ Changing Your Mapping Service (page 98) ⽧ Performance Setting (GPS) (page 98) ⽧ Accuracy (page 99) Basic GPS settings can be changed in the GPS Information and Settings window. (See “GPS Information and Settings” on page 46.) Additional settings are available at Advanced settings > WAN > GPS.
Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode (GPS Mode) is set to Continuous. 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. Make sure GPS Mode is set to Continuous. 4. In the Fix Rate field, enter a number of seconds between 1 and 999. (The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device.
Accuracy The accuracy setting determines how accurate the location information is. Settings 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. In the Accuracy section, select one of the following: 䡲 Automatic — The device automatically determines the most appropriate setting to use. 䡲 Manual — In the input field, enter the number of meters to which the data must be accurate. Note: If the value is very small (that is, very high accuracy), the fix may fail.
Section 5J Configuring the Router Tab ⽧ Basic Panel (page 100) ⽧ LAN Panel (page 101) ⽧ Port Forward Panel (page 105) ⽧ Port Trigger Panel (page 107) ⽧ DMZ Panel (page 108) ⽧ Resetting the Software to Default Settings (page 109) 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router. 4. Depending on the settings you want to configure, click one of the panels: 䡲 Basic. (See “Basic Panel” on page 100.) 䡲 LAN. (See “LAN Panel” on page 101.
● Port Triggering — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See “Port Trigger Panel” on page 107.) Settings ● DMZ — You can select one computer to receive all unsolicited incoming connections. (See “DMZ Panel” on page 108.) ● UPnP (universal plug and play). (See “UPnP (Universal Plug and Play)” below.) ● SPI (stateful packet inspection). (See “SPI (Stateful Packet Inspection)” below.) ● Router Settings Reset.
From this window, you can view or adjust these settings, or perform the following actions: ● Router IP Address — This is the routing hardware’s IP address on the LAN. ● Subnet Mask — This is the routing hardware’s internal LAN subnet mask. ● Hostname — This is, in essence, a name you’re giving the device. (See “Host Name (Device Name)” on page 93.
The DNS Relay field is configurable and displayed only if DNS Mode is Manual. If DNS Mode is Auto, DNS Relay is enabled by default. DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that’s on your network. The assigned IP addresses are not permanent (as opposed to when using static IP).
● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and active at one time. It’s recommended you set this to a number greater than the number of Wi-Fi users. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. (See “DNS Mode” on page 105.) ● DHCP Static IP Assignment List — You can assign a permanent (static) IP address to a device on your network, and view the static IP assignment list.
DNS Mode The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. 2. Click Advanced settings ( Settings 1. Log in to the home page. ). 3. Click Router > LAN. 4. Set DNS Mode to one of the following: 䡲 Auto — The DNS server specified by Sprint is used. DNS Relay is enabled by default. 䡲 Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.
Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to Port Forwarding, select Enable. 4. Click Save. Enabling Port Forwarding for an Application 1. Make sure you’ve enabled port forwarding. (See “Enabling Port Forwarding” on page 106.) 2. Click Advanced settings > Router > Port Forward. 3.
Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).
9. Click Add. 10. Click Save. Removing Ports From the Port Triggering List 1. Make sure you’ve enabled port triggering. (See “Enabling Port Triggering” on page 107.) 2. Click Advanced settings > Router > Port Trigger. 3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box. — or — To remove the entry from the list: 䡲 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. 䡲 Click Delete.
Configuring DMZ 1. Make sure you’ve enabled DMZ. (See “Enabling DMZ” on page 108.) 3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see “Finding the IP Address” on page 129.) 4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer. To forward all incoming traffic, click Any.
Resetting the Software to Default Settings (Through the Reset Button) 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2. Locate the small hole near the battery compartment. The reset button is inside this hole. 2ESET BUTTON 3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for five or more seconds.
Settings 4. Replace the battery compartment cover. 5. Check the device LCD. If it displays “Reset to factory defaults? Press power button to accept,” press the on the device. 6. Follow the instructions on the device LCD. Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings: • You must go through the device setup (page 20), as if you’ve just purchased the device. • Any changes you’ve made to the settings are lost.
Section 5K Exporting and Importing Settings ⽧ Exporting Settings (page 112) ⽧ Importing Settings (page 112) Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. To export the settings to a text file: 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3.
Section 5L Settings Logs ⽧ Available Logs (page 113) ⽧ Connection History (page 113) ⽧ System Events (page 114) ⽧ Setting the Method Used for Time Acquisition (page 115) Available Logs The following types of logs are available: ● Connects and disconnects. (See the following section.) ● System events. (See “System Events” on page 114.) Connection History The connection history shows the time of connections to and disconnections from the Internet.
System Events You can enable or disable, as a group, the logging of the following events: ● Software update available ● Network update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ● Intrusion alerts ● Unexpected power loss ● Critical battery ● Critical temperature ● Routing hardware settings reset ● Firmware update Enabling and Disabling Logging of System Events 1.
Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. Settings To set the method used for obtaining the time: 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Select the 3G or the NTP check box. 䡲 3G — Time information is obtained from the 3G (CDMA) network; this is more accurate than NTP, but requires 3G coverage.
Section 5M Setup Pages ⽧ Welcome to Your Device Window - Select an Option (page 116) Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive Pro window opens: ● Automatically, as part of the initial setup of your newly purchased device. ● When you click Admin Setup ( ) from the home page, make changes (if applicable) and then click Submit (you must be logged in). Note: This window displays the administrator password and the address of the device home page.
Section 6 Resources
Section 6A More Information ⽧ Visiting the Sprint Website (page 118) ⽧ Contacting Customer Service (page 118) ⽧ Online Help (page 118) Visiting the Sprint Website Sign on to www.sprint.com to get up-to-date information on Sprint services, options, and more. You can also: ● Review coverage maps. ● Access your account information. ● Add additional options to your service plan. ● Purchase accessories. ● Check out frequently asked questions. ● And more.
Contextual Help in the Advanced Settings Window When you move the cursor over a field or button in Advanced Settings, help information on this item, if available, appears to the right of the window. To turn this feature on or off: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > Basic. 3. Set Help for Advanced Settings to Show or Hide. Resources 4. Click Save.
Section 6B Frequently Asked Questions ⽧ How Can I Tell I’m Connected to 3G or 4G? (page 120) ⽧ How Do I Connect to Wi-Fi? (page 120) ⽧ Is Roaming on 4G Supported? (page 121) ⽧ What Do I Do if I Forget the Wi-Fi Password? (page 121) ⽧ What Do I Do if I Forget the Administrator Password? (page 121) ⽧ What Do I Do if the Home Page Displays “Charging paused”? (page 122) ⽧ If the Connection is “Always On,” Am I Always Being Billed? (page 122) ⽧ Questions About GPS and Sprint Location Services (page 122) ⽧ How D
Mac Click the AirPort icon (in the upper right corner of your screen). Linux Please see the user documentation of the Linux distribution. Other operating systems Please see the user documentation for your operating system or computer. 2. Select the Wi-Fi network provided by the Overdrive Pro 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.
What Do I Do if the Home Page Displays “Charging paused”? If the text after the battery icon (on the home page) includes “Charging paused” (as shown in the screenshot below), try the following: ● Connect your device through the micro-USB cable. ● Disconnect from the 3G or 4G network. ● Turn the device off and wait until it no longer feels warm to the touch. Note: The “About...” LCD information screen will display “chrg paused.” (For more information on the LCD information screens, see page 17.
The enhanced Local Search feature uses LBS and allows you to search for Sprint stores, restaurants, banks, hotels, or other points of interest. (For more information, see “Performing a Location Search” on page 60.) How Do I Use the Enhanced Local Search Feature? See “Performing a Location Search” on page 60. Where Can I Use GPS? GPS works wherever you have line-of-sight access to the GPS satellites.
How Do I Access My Corporate Network Through a VPN? Using Sprint Data Link Sprint Data LinkSM is a network feature that allows you to directly connect to your corporate VPN. With Data Link, you and your mobile workforce can maintain a secure, seamless VPN connection between your enterprise network and the advanced Sprint Mobile Broadband Network. To learn more about Data Link, to arrange a connectivity solution that works for you, or to configure Data Link, please contact Sprint.
Section 6C Tips Resources ⽧ Extending Battery Life (page 125) ⽧ Device Location (page 126) ⽧ Improving Signal Strength (page 126) ⽧ Improving 3G Network Service (page 126) ⽧ Improving Wi-Fi Performance (page 127) ⽧ Security Tips (page 128) ⽧ Finding the MAC Address (page 128) ⽧ Finding the IP Address (page 129) Extending Battery Life ● Consider purchasing and using a battery extender (a high-capacity battery that provides improved battery life; available at https://www.sierrawireless.com/eStore).
Device Location ● Avoid moisture or extreme temperatures. ● For improved reception, place the device near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength ● Make sure you’re inside a 3G or 4G coverage area. ● Try reorienting your device. ● Move the device and your computer to another location — you may be in or near a structure that is blocking the signal.
Improving Wi-Fi Performance ● Try a different channel number. (See “Wi-Fi Channel” on page 94.) ● Check whether any device updates are available. (See “Updates” on page 61.) ● See the tips in “Improving Signal Strength” on page 126. ● Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users). ● Select a longer Wi-Fi range (Advanced settings > Wi-Fi > Network > Long Wi-Fi Range > Battery or USB Powered or AC Powered). Windows XP Users 1. Open the Device Manager.
4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK. — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput). Note: The above settings are often controlled by 3rd-party value-add applications and may be automatically changed.
Mac OS X 1. From the Apple menu ( ), select System Preferences. 2. Select Network. 3. Select the adapter that is connecting to the routing hardware. 4. Select Advanced. 5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC address. Linux Please see the user documentation of the Linux distribution. Other operating systems Resources Please see the user documentation for your operating system or computer.
Section 6D Troubleshooting Tips ⽧ General Tips (page 130) ⽧ LCD Is Dark (page 131) ⽧ Insufficient Signal Strength (page 131) ⽧ Messages Displayed on the Device LCD (page 131) ⽧ Cannot Connect to Wi-Fi (page 133) ⽧ Cannot Connect Through USB (page 134) ⽧ Cannot Display the Home Page (page 134) ⽧ Cannot Connect to the 3G or 4G Network (page 135) ⽧ Sprint Location Services Aren’t Working or Don’t Seem to Be Available (page 136) ⽧ GPS Fix Not Available (page 136) ⽧ Cannot Check for Updates (page 136) ⽧ Sounds
LCD Is Dark The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions. LCD state Your action On Off (Advanced settings > Device > Display > LCD Backlight is set to “Off”) Turn on the LCD: set LCD Backlight to “On.” On On, but dormant (inactivity timeout) Briefly press the power button Off on the device. Turn the device on: ● Make sure a battery is inserted into the device.
3. If the “Activation failed” message is still displayed, contact Sprint Customer Service and have the following available: 䡲 Your billing information. 䡲 ESN of the device (displayed on the packaging, inside the battery compartment, and at Advanced settings > Device > About). Connecting to 3G/4G 1. Check the signal strength. If it is weak, try the tips in “Improving Signal Strength” on page 126. 2. Try a different Connection Preferences setting. (See “Mobile Broadband Information and Settings” on page 44.
Update Failed If this message appears on the device LCD or in the 3G Network Update Available or Software Update Available alert windows (after you’ve attempted the update): 1. Make sure your device is connected to the AC charger or computer through the micro-USB cable. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 29.) 2. Retry the update. 3.
Cannot Connect Through USB If your computer cannot connect to the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable: 1. Make sure that you've installed the device driver, as described in “Making a Tethered Connection” on page 29. 2. Connect to the Overdrive Pro 3G/4G Mobile Hotspot through Wi-Fi. 3. Make sure that USB Tethered Networking is set, in Advanced settings > Router > Basic, to Enable. 4. Restart the device.
● If DHCP is enabled on the device, make sure DHCP is enabled on your computer. (See “DHCP” on page 103.) ● Check your Web browser settings. 䡲 Open the Control Panel in Windows. 䡲 Double-click Internet Options. 䡲 From the Security tab, restore the default settings. 䡲 From the Connections tab, select Never dial a connection. 䡲 From the Advanced tab, restore the default settings. 䡲 Close and reopen your Web browser.
The Device Seems to Have Stopped Charging If the “About...” LCD information screen shows “chrg paused” or the text after the battery icon (on the home page) includes “Charging paused,” see “What Do I Do if the Home Page Displays “Charging paused”?” on page 122. (For more information on the LCD information screens, see page 17.) Sprint Location Services Aren’t Working or Don’t Seem to Be Available Make sure that GPS is enabled. (See “Enabling GPS” on page 59.
Section 7 Technical Specifications, Safety Information, and Regulatory Information
Section 7A Technical Specifications ⽧ LED Operation (page 138) ⽧ Radio Frequency and Electrical Specifications (page 138) ⽧ Software Specifications (page 139) ⽧ Environmental Specifications (page 140) ⽧ Mechanical Specifications (page 140) LED Operation See “Using the Power Button to Determine the Device State” on page 14. Radio Frequency and Electrical Specifications Approvals FCC Size: 1800 mAh Battery Duration for full charge: ● AC charger: 1.5 hours ● PC USB cable: 3.
Software Specifications Data service WiMAX (4G) specification Wi-Fi specification Wi-Fi security and encryption protocols IS-2000 Release 0 IS-707A IEEE 802.16e-2005 IEEE 802.11b IEEE 802.11g IEEE 802.
Environmental Specifications Operating temperature Storage temperature -4 to +131°F -13 to +140°F Humidity 90%, non-condensing Vibration 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Drop 1 m (approx. 39") on concrete Mechanical Specifications Dimensions (W x L x H) Power button Supported Headset jack Not supported LED 140 2.7" x 2.7" x 0.
Section 7B Safety Information ⽧ Important Notice (page 141) ⽧ Safety and Hazards (page 141) Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Proper Battery Use and Disposal Note: Improper battery use may result in a fire, explosion, or other hazard. To ensure safe and responsible battery use: ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Overdrive Pro 3G/4G Mobile Hotspot. ● If using with a charger, use only the AC charger supplied with the device. ● Do not short circuit the battery.
Section 7C Regulatory Notices The design of the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies: ● ANSI / IEEE C95.
This device complies with Parts 15 and 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Section 7D Legal ⽧ Patents (page 145) ⽧ Licenses (page 145) ⽧ Trademarks (page 157) ⽧ Copyright (page 158) ⽧ Limitation of Liability (page 158) ⽧ Additional Information and Updates (page 158) Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publicly available version or derivative of this code cannot be changed. I.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] PPPD License Copyright (c) 1984-2000 Carnegie Mellon University. All rights reserved.
2. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission. 3. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by Paul Mackerras ”.
THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
IN NO EVENT SHALL THE AUTHORS AND COPYRIGHT HOLDERS AND THEIR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSI
Copyright ©2011 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless.
Numerics 3G Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3G panel of the WAN tab . . . . . . . . . . . . .95 3G Roaming Information window . . . . . .45 Activation failed . . . . . . . . . . . . . . . . . . . 131 Activation information, viewing . . . . . . . .95 Activation, initiating . . . . . . . . . . . . . . . . . .36 Cannot connect . . . . . . . . . . . . . . . . . . . 135 Configuration, resetting to default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Active network . . . . . . . . . . . . . . . . . . . . . 43, 81 Admin Login area of the home page . . . . . .33 Admin Password See Administrator password. Admin Setup button . . . . . . . . . . . . . . . . . . . . .52 Administrator Logging on as . . . . . . . . . . . . . . . . . . . . . .33 See also Administrator password. Administrator + Guest (microSD card access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Administrator Only (microSD card access) .
C Cannot check for updates . . . . . . . . . . . . . 136 Cannot connect through USB . . . . . . . . . . 134 Cannot connect to the 3G/4G network . . 135 Cannot connect to Wi-Fi . . . . . . . . . . . . . . . 133 Cannot display the home page . . . . . . . . . 134 Care of your device . . . . . . . . . . . . . . . . . . . . . . 9 Carrier to Interference-plus-Noise Ratio (CINR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44, 82 CDMA See 3G. Cell phones . . . . . . . . . . . . . . . . . . . . . . . .
Current, electrical (specifications) . . . . . . . 138 Currently connected computers, displaying a list of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Customer Service, contacting . . . . . . . . . . 118 D Dark LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Data connection Ending . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Launching . . . . . . . . . . . . . . . . . . . . . . . . . .40 Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E Ec/Io . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44, 95 Electrical specifications . . . . . . . . . . . . . . . . 138 Electronic Serial Number (ESN) Device > About window . . . . . . . . . . 64, 79 LCD, displayed on . . . . . . . . . . . . . . . . . . .17 Email server, accessing . . . . . . . . . . . . . . . . 105 Enable GPS . . . . . . . . . . . . . . . . . . . . . 47, 59, 83 Enable SD Card . . . . . . . . . . . . . . . . . . . . . . . .55 Encryption protocols supported . . . . . . . . .
Performance . . . . . . . . . . . . . . . . . . . . . . . .98 Requirements . . . . . . . . . . . . . . . . . . . . . . .59 Status icon . . . . . . . . . . . . . . . . . . . . . . . . .46 Streaming data . . . . . . . . . . . . . . . . . . . 123 GPS Fix in Progress message . . . . . . . . . . . .60 GPS Fix Not Available . . . . . . . . . . . . . . . . . 136 GPS Information and Settings window . . . . .46 GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . 83, 97 GPS panel of the WAN tab . . . . . . . .
K Knowledge base . . . . . . . . . . . . . . . . . . . . . 130 L LAN panel of the Router tab . . . . . . . . . . . . 101 Last user has left (playing a sound) . . . . . . . . . . . . . . . . . . . . . . . . . 51, 73, 78 LBS (Location Based Services) See GPS. LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . .71 Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Icons on LCD . . . . . . . . . . . . . . . . . . . . . . .16 Information screens . . . . . . . . . . . . . . . . . .
microSD card Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Accessing . . . . . . . . . . . . . . . . . . . . . . . . . .57 Enabling . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Inserting . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Location of slot . . . . . . . . . . . . . . . . . . . 9, 17 Maximum size supported . . . . . . . . . . . . .17 microSD Card panel of the Device tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Removing . . . . . . .
P Package contents . . . . . . . . . . . . . . . . . . . . . . . . 9 Packet size . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Password reminder, Wi-Fi . . . . . . . . . . . . . . . .90 Password, administrator Changing . . . . . . . . . . . . . . . . . . . . . . . . . .75 Default value . . . . . . . . . . . . . . . . . . . . . . .21 Forgotten; what do I do? . . . . . . . . . . . 121 Password, Wi-Fi Changing . . . . . . . . . . . . . . . . . . . . . . . . . .90 Forgotten; what do I do? . . . . .
Requirements GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Reset button on device . . . . . . . . . . . . . . . . . .66 Reset Device to Factory Defaults button . . . .96 Resetting (restarting) the device . . . . . . . . . .67 Resetting the 3G/4G configuration to default settings . . . . . . . . . . . . . . . . . . . . . . . . .
Sprint website . . . . . . . . . . . . . . . . . . . . . . . . 118 ssh support . . . . . . . . . . . . . . . . . . . . . . . . . . 124 SSH2 License . . . . . . . . . . . . . . . . . . . . . . . . 156 SSID (Wi-Fi network name) Broadcast . . . . . . . . . . . . . . . . . . . . . . . . . 84 Changing . . . . . . . . . . . . . . . . . . . . . . . . . 87 Description . . . . . . . . . . . . . . . . . . . . . . . . 87 Host Name, linking to . . . . . . . . . . . . . . . 88 SSID Broadcast . . . . . . . . . . . . . .
Requirements . . . . . . . . . . . . . . . . . . . . . . .28 See also USB. Tethered Networking, USB, disabling . . . . 100 Text messaging (SMS) . . . . . . . . . . . . . . . . 139 The connection has timed out (message) 134 Time acquisition method . . . . . . . . . . . . . . 115 Timeout Connection timeout (cannot display the home page) . . . . . . . . . . . . . . . . . . . 134 LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Timestamp (GPS) . . . . . . . . . . . . . . . . . . . . . . .
USB tethered mode . . . . . . . . . . . . . . . . 94 Wi-Fi users information . . . . . . . . . . . . . . 47 Wi-Fi Age Out Time . . . . . . . . . . . . . . . . . . . . 85 Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . 84, 94 Wi-Fi Firmware Version . . . . . . . . . . . . . . 64, 79 Wi-Fi Multimedia (WMM) support . . . . . . . . 85 Wi-Fi Power Save Mode . . . . . . . . . . . . . . . . 85 Wi-Fi Security Options window . . . . . . . 22, 23 Wi-Fi User Has Joined (playing a sound) . . . . . . . . . .
