Owners Manual
9
OPERATIONS MANUAL
 REACH-INS & ROLL-INS
length and width of the floor to provide enough support for the 
cabinet and its contents.
NOTE: Shims and sealant are provided with all new roll-
thru models, to aide proper installation. Any shim mate-
rial used must be high density plastic, metal or other solid 
that will not deteriorate due to moisture. Wedge shaped 
or flat shims 1/16”, 1/8” and 1/4” thick, and at least 3” 
wide  to  match  thickness  of  the  cabinet  walls,  may  be 
used.  Failure  to  properly shim  under the  entire  floor  of 
the cabinet will cause it to bend. 
IMPORTANT NOTE:  It  is  extremely  important  that  your 
cabinet is perfectly level for proper operation. If not level, 
the following adverse conditions may occur:
1.  The door(s) will not be properly aligned and conse-
quently will not provide a good seal.
2.  Your unit may run excessively.
3.  An  excessive  amount  of  ice  will  accumulate  inside 
the  cabinet,  around  the  door  opening(s)  and  on 
the  evaporator  coil.  If  allowed  to  continue,  ice  will 
eventually  block  the  coil  and the  unit  will fail.  This 
can result in the loss of all food stored in the cabinet.
4.  Defrost  water  will  fail  to  drain  properly  and  will 
overflow the evaporator coil drain pan and into the 
cabinet of both refrigerator and freezer models.
CABINET AND DOOR ADJUSTMENT
After the  unit  is completely  level,  reinstall all  grills,  upper end 
panels  and  ramps.  Check  alignment  and  adjust  as  required. 
Caulk around the perimeter with NSF-approved sealant to secure 
the cabinet in place and comply with sanitation requirements. 
Reinstall all doors and verify gaskets seal properly. Adjust hing-
es  as  required  (see “Door Removal and Adjusment”).  Make 
sure the adjustable flexible wiper on the bottom of each Roll-In 
door gently contacts the ramp when the door is closed. Any gaps 
must be eliminated, to avoid air leaks which will adversely effect 
the performance of the refrigeration system. To check for gaps, 
place a flashlight inside the cabinet, close the door(s) and look 
under the door for visible light. Adjust the door wiper as needed, 
by loosening the attachment screws slightly, then reposition the 
wiper, recheck alignment, and retighten the screws. 
NOTE:  If  your  cabinet  is  adjacent  to  another  Roll-Thru, 
Tie-In  Strips  (see “Optional Accessories”)  may  be 
installed  for  additional  stability.  Contact  the  factory  for 
more information and to order part kits.
SITE PREPARATION
IMPORTANT: The floor where any roll-in or roll-thru unit 
is to be located must be level and flat. If not, it must be 
made level prior to attempting to install the cabinet. THIS 
IS CRITICAL FOR ROLL-THRU MODELS.
The best way to ensure a trouble-free installation is to have a 
flat, level surface where the unit will be located, prior to setting 
the cabinet in place. If the building floor is sloped or uneven, 
due to  floor  drains or other  conditions, a leveling  bed should 
be  constructed.  Otherwise  it  will  be  necessary  to  shim  and 
anchor the cabinet thoroughly, to ensure it remains stable and 
the  doors  operate  correctly. Make  sure flooring  is  fully  cured 
before moving the cabinet into position. Grout and concrete can 
release  chemicals  while  curing,  which  may  corrode  stainless 
steel.
CABINET INSTALLATION
Your  cabinet  should  remain  on  the  skid,  with  the  protective 
packaging in place, until transported to the final location. After 
the cabinet is in the proper area, remove the door(s) by lifting 
them off the hinges and setting in a safe location. Remove cart 
ramp(s)  at  each  opening  by  lifting  off  the  fasteners  attached 
to the bottom face of the cabinet. The cabinet can be moved a 
short distance, into its final position, by carefully pushing on the 
lower half of the sides.
NOTE:  Use  care  when  handling  the  doors,  as  they  are 
large and heavy. Do not to damage the flexible wipers at 
bottom of the doors. To avoid damaging or racking your 
cabinet, only push on the sides at a height between 24” 
and 48” from the floor.
CABINET LEVELING AND SHIMMING
After the  cabinet is  in its  final location,  remove the  grills and 
upper end panels. Place a 2 foot (or longer) carpenter’s along 
the top edges and floor of the cabinet to check level. Use the 
level to check if the sides of the cabinet are plumb (vertically). 
Use a framing square to check the corners of the cabinet. If the 
cabinet is not level, plumb and square, use a level to check the 
cabinet  floor  in  all directions  and determine  the  highest  area. 
The cabinet must be shimmed to level the unit up to this point.
Determine the starting point  for leveling, by identifying where 
the cabinet is most plumb, straight and square. Insert a tapered 
wedge under the adjacent walls, as needed, to raise them up to 
a level position. Place shims under the side walls, on 12” cen-
ters or less, for adequate support along the entire length. After 
the walls are level and plumb, place additional shims under the 










