Instruction manual

Page 20 ©Copyright 2001
B&D Australia
Note: If the door has been moved more than 50mm outside the programmed limits whilst the power is disconnected,
the opener will appear as though it has no limits – when the operate button is pressed the Limit Set LED will flash
once to indicate an unknown limits condition. To rectify; either move the door back within the programmed limits
range or reprogram the door operating limits.
SECTION 7 – TROUBLESHOOTING
Symptom Probable Cause(s) Remedy
The opener does not work from
either the button on the light cover
or the hand remote control
transmitter
The motor runs but the door does
not move
The opener works from the button
on the light cover but not from the
hand remote control transmitter
The remote control transmitter
range varies or is restricted
The light does not work
The door reverses for no apparent
reason
The door opens but will not close
Garage door in poor condition e.g.
springs may be broken
Manual door lock engaged
The opener does not have power
The opener is disengaged
The battery in the remote control
transmitter is flat
The code has not been set
Variations are normal depending on
conditions e.g. temperature or
external interference
The battery is flat or faulty
Position of the remote control
transmitter in the motor vehicle
Position of the aerial will not pick up
the radio signal
The globe has blown
This may occur occasionally from
weather changes, usually during the
first year
Auto close or safety infra red beam
not operating correctly
Closing force adjuster set too light
Check the door for normal operation -
see monthly maintenance.
Disengage door locks
Plug a device e.g. a lamp, into the
power point and check that it is OK.
Re-engage the opener
Replace the battery
See remote control transmitter &
code setting
See Instructions for correct use of
remote control transmitter
Replace the battery
Change the position - see
Instructions for correct use
Reposition the aerial away from
metal mass for maximum range (a
short length of wire joined to the
existing aerial can be used to good
effect)
Replace the globe
Check the closing force adjustments
(refer to Safety System)
Check the installation
Review adjustment (refer to Safety
System).