User Manual
TROUBLESHOOTING
It is always a good idea to revisit the user manual to make sure installation or maintenance steps were not
overlooked before referring to the trouble shooting section.
Plates Need Cleaning - Cleaning the Electrode (Cell) - White Calcium Deposits
• If there is a white calcium buildup between the titanium plates, this will interfere with the chlorine production.
Disconnect the power before cleaning. Soak the cell in a mild acid (white vinegar or pH down) for 10 to 30
minutes and rinse in clean water. Repeat until the white deposits are gone
• The electrode can also be removed from cell housing for cleaning using a suitable wrench if not hand tight.
RED Lights While Making Chlorine
• Salt level low: Add salt. Before adding salt it is a good idea to measure the salt level first
• Check the cell for white calcium buildup and if present clean the plates
• Plates damaged: Unit needs to be replaced. The plates will last 7000 to 10000 hours of chlorine production
and the ChlorMaker may be at the end of its life. Note: The lower the power level you can operate on, the
longer the ChlorMaker will last
Consistently Low Chlorine
• Power level too low: Increase the power level
• Low salt level: Adjust the salt level as necessary. The ChlorMaker will make less chlorine with a lower salt
level
• Plates need cleaning: See above
• High bather load: Additional chlorine or shock may be needed
• Very high salt level: The RED and GREEN lights may be on indicating a very high salt level. When this
happens the ChlorMaker shuts down and will stop making chlorine to protect the power supply. Drain out
some of the water and refill with fresh water to lower the salt level.
• Just doesn’t keep up:
▪ Remove organic material such as leaves and clean the filter
Make sure the cell is at the deepest point in the spa and in a VERTICAL ORIENTATION!
▪ Remove the phosphates: Phosphates are food for algae and consume chlorine. The ChlorMaker makes
chlorine slowly and removing the phosphates will help lower the spas chlorine consumption demand
▪ Shock the water: You can use either a chlorine based shock or chlorine free
Consistently High Chlorine
• Power level too high: Lower the power level
The ChlorMaker is off, No Lights
• Check if in the standby part of the cycle, watch and see if the GREEN lights flash every 10 seconds
• The GFCI circuit breaker has tripped. Verify that there is input VAC.
• The power supply has been damaged. The rain cover didn’t prevent moisture from the power supply, was
subjected to freezing weather or the cord has been cut.