Use Instructions

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CLEANING & MAINTENANCE INSTRUCTIONS
Clean the surface of Smart Core with an alcohol swab, clean cloth or tissue with 75% alcohol
(75% or above).
Notice：
1. Please confirm the Smart Core is properly turned off before cleaning and maintenance.
2. Do not use corrosive detergent to clean the device.
3. Please avoid liquid infiltration while cleaning.
WARNINGS
● PLEASEKEEPADISTANCEFROMTHEOPERATINGDEVICEWITH TAG.THISDEVICESHOULD
NOTBEUSEDADJACENTTOORSTACKEDWITHOTHEREQUIPMENT.
● WHENERRORORUNMENTIONEDEVENTOCCURS,FORSAFETYREASONS,SMARTCOREWILL
AUTOMATICALLYSHUTDOWN.PLEASEDOFOLLOWTHEINFORMATIONOFEMCINTHE
FOLLOWINGMANUAL,INSTALLANDMAINTAINTHESMARTCORECORRECTLY,THENREBOOT
THEDEVICE.
● PLEASEDONOTALTERANYCOMPONENTOFTHEPRODUCT,TOAVOIDUNEXPECTEDDAMAGE
ORHARM.
● PLEASEDONOTUSEANYOTHERCABLESORACCESSORIESNOTAPPROVEDBYTHE
MANUFACTURERINTHISMANUALTOAVOIDNEGATIVEINFLUENCEONELECTROMAGNETIC
COMPATIBILITY.
● WHENDISLOCATEDFROMTHEFUNCTIONALKNEEBRACE,TOPREVENTDAMAGE,SMARTCORE
SHOULDBECONTAINEDINITSPACKAGEOROTHERCONTAINERS.
TROUBLESHOOTING
If unable to fix the issue with the method below or the issue isn’t listed below, please contact
KNEESUP Support.
Possible Issue How to Fix
Out of battery Please replace the battery with serviceable battery
Unable to power Smart Core or
other issue
Pleasereplacewithnewbatteries.ContactKNEESUPSupportif
issueremainunresolved.DONOTATTEMPTTOREPAIR.
Error with the angle
measurement
Please re-calibrate, if there is still an error after calibration,
contact KNEESUP Support
Smart Core LED Off This is a common act under ECO mode, Please press and
hold the button to reboot.