Operator`s manual

800.423.0698 www.cookshack.com [e-mail]
Cookshack Model 350/360 SmartSmoker Oven
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5. Repair or replacement of merchandise under warranty.
Replacement or repairing defective merchandise is at Cookshack, Inc.'s
option.
If repair of merchandise is deemed necessary by Cookshack, Inc. you will be
instructed as to the necessary arrangements in order to affect the repair of the
merchandise.
If replacement merchandise is deemed necessary by Cookshack, Inc. you will
be invoiced for the replacement merchandise upon shipment. Credit for
merchandise under warranty deemed to be defective by Cookshack, Inc. will be
issued upon return of the defective merchandise.
Credit may be denied if the returned merchandise is not found to be defective
by Cookshack, Inc.; if it is not under warranty; if it is not received at Cookshack,
Inc. 30 days after your RETURN NUMBER is issued; if it is damaged due to
abuse, misuse, misapplication or accident; if it has been serviced or modified by
any other than an authorized Cookshack, Inc. service agent; is not returned with
an RETURN NUMBER; is not in clean condition; is not complete; is damaged or
lost in transit.
Replacement merchandise is sent to you via UPS Ground or common carrier.
If you request replacement merchandise to be sent by faster service than UPS
Ground or common carrier you shall incur the cost of shipping.