Operator`s manual

13
Fast Eddy’s™ by Cookshack FEC120 Operator’s Manual, V. 14
Troubleshooting Guide
This is an initial guide for troubleshooting. If any of the following steps do not
correct your issue, contact Cookshack Customer Service at 1.800.423.0698.
Trouble
Probable Cause
Solution
Control panel does not
power up
Unit is not plugged into a
working outlet (110 VAC)
High-temperature limit
switch tripped
Check the outlet to
ensure it is working or
plug into alternate source
Press the reset button on
the back of the hopper
Reset limit switch by
pushing in on the button
Fire goes out during
operation
Pellet hopper is empty
Auger motor is turning but
the auger is not turning
Not enough intake air
Inspect hopper and clean
pellet dust out and fill
with pellets
Check shear pin between
auger and motor-replace
if broken
Check auger for binding-
clear cause of binding
(such as jammed pellets)
Check air intake air fan-if
not turning, contact
Customer Service
If fan is turning, refer to
installation instructions
and verify that the vent
pipe is properly installed
Fire does not light
Excessive pellet feed
Pellet Hopper is empty
Pellet auger is not
cycling, contact
Customer Service
Inspect hopper and clean