User Manual

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Manual 650W 14049_A USINTL
be refused at our shipping dock and may encounter a delay in service. Units must
be taken or shipped to the factory with transportation charges prepaid for service.
CookTek will provide return freight. If instead, the unit(s) is handled under
CookTek’s Advanced Replacement Program (ARP), CookTek will pay for shipping
both ways, but the unit(s) being replaced must be returned. Instructions and
alternate courses of action will be provided by Customer Service. Please save all
packaging materials for possible use in shipping. CookTek assumes no liabilities
whatsoever for any damages incurred in transit. PLEASE BE SURE TO USE
ADEQUATE PACKAGING AND A RELIABLE SHIPPING METHOD OR, IF USING
THE ARP PROGRAM, USE THE SAME BOX THE REPLACEMENT UNIT
ARRIVED IN FOR THE RETURN.
OUTSIDE THE USA AND CANADA
CookTek offers NO warranty outside of the USA and Canada. Warranty is
offered and performed at the discretion of CookTek’s local Authorized International
Distributor. Contact details can be found at www.cooktek.com/find-rep, or by calling
[phone].
For additional information and other details concerning warranty, please contact our
Customer Service Department at:
CookTek Induction Systems, LLC • www.cooktek.com
In the USA, Tel: (888) COOKTEK, 1 [phone] • Fax: [phone]
Outside the USA, Tel: [phone] • Fax:[phone]
In the event of a possible malfunction, your CookTek Buffet will display an error
code on the alphanumeric display. Some models will beep a specific number of
times, indicated by the error and flash the lights on the control box. Please consult
the following table when encountering an error code. “R” models will display text
for some error conditions instead of an error code.
To reset error conditions, remove the pan from the unit and press the Power button,
or unplug the unit.
Error Error Cause Displayed Message Troubleshooting
1
Broken
Temperature
Sensor
E-01 Service required
2
Broken Temp
Sensor, Glass
Temp Too High
E-02
Remove any pans from the buffet
surface and let cool. Turn unit off
and on to reset error. If problem
persists, contact service provider.
3
Over current (peak) E-03
Try different cookware. Service
may be required.
6
High line voltage E-06
To reset, unplug unit, wait 5
seconds, and plug in again. If
problem persists, have an
electrician monitor the line
voltage.
7
Harware failure E-07 Service required.
8
Zero cross failure E-08
Turn unit off, then on. Plug unit
into outlet on different circuit
breaker. If problem persists,
service is required on device
13
User interface
error
E-13
Check control panel
connection, cycle power.
Service required
16 Critical error E-16
Call dealer for service.
Service required.
ERROR CODES