Datasheet

CoolDrive 6
Chapter 6: F.A.Q.
If you have trouble installing or using CoolDrive 6, consult the following frequently
asked questions for possible solutions.
Q: Why can’t the software communicate with CoolDrive 6?
A: Check to see if you’ve installed the USB driver.
To do this, open your computer’s Device Manager by right-clicking over My Computer
and selecting Properties > Hardware > Device Manager.
Expand Ports (COM & LPT). You will see at least one Prolific USB-to-Serial Comm
Port (COMx) in the list if the USB driver was installed properly. For example, in this
screen image the available port is COM6.
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