Specifications

Drive
2
Drive is
rebuilding
Drive is not being
accessed
Bad drive or disconnected
from host
Normal read/write
activity
System Power ON
Power OFF or corrupted
firmware
N/A N/A
Alarm Error No error N/A N/A
Note: The easiest way to tell the difference between a blinking LED and a flashing
LED is that flashing stops when the read/write activity is finished and blinking does
not stop. The blink rate is slower, but the difference in speed is more difficult to
detect visually.
Troubleshooting
Table 19 - Troubleshooting Suggestions
Problem Resolution
LEDs
Confirm power at the outlet, verify power connection, and try an alternate
power cable.
System LED is off.
Install new firmware.
Evaluate the drive for failure and replace if needed.
Drive 1 or Drive 2 LED is
blinking.
See HBA connection below.
Drive 1 or Drive 2 LED is
on continuously.
A SAFE volume is rebuilding on the drive.
Fan
System fan is not running.
Power supply fan is not
spinning.
Confirm the outlet is powered, verify power connections, and try an alternate
power cable.
SATA and USB Host connections
Verify the System LED status to confirm power.
Verify the SATA connection and try an alternate eSATA cable.
Verify HBA BIOS recognizes empty CoolMax CD-320.
CoolMax CD-320 SATA
connection is not
recognized by HBA BIOS.
Turn off PCI bus power save mode in the host BIOS.