User's Manual

193
Troubleshooting
Technical Notes and Index
Shooting
Problem Cause/Solution
A
Cannot switch to shooting
mode.
Disconnect HDMI cable or USB cable.
143,
146,
152
No image captured when the
shutter-release button is
pressed.
• When camera is in playback mode, press the
c button or shutter-release button.
• When menus are displayed, press the d
button.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
8, 28
10
22
32
Camera cannot focus.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
27
169
17
Images are blurred.
• Use flash.
• Enable vibration reduction or motion
detection.
• Use D (best shot selector).
• Use tripod and self-timer.
30
166,
168
75
33
Bright specks appear in images
captured with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to W (off).
31
Flash does not fire.
• Flash mode is set to W (off).
• Scene mode with which the flash does not
fire is selected.
• Flash is not fully raised. Do not hold down the
flash.
• Another function that restricts flash is
enabled.
30
58
24
78
Digital zoom cannot be used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations.
- When using the scene auto selector, j
(night landscape), e (night portrait), R
(backlighting) (when HDR is set to On), and
Portrait scene modes
- When using subject tracking mode
- When continuous shooting mode is set to
Multi-shot 16
- When using a (smile timer)
169
56, 58,
59, 60,
61
70
75
34